Artevino
Artevino Wine Coolers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Digital display shows E1 and cabinet is not cooling or cooling erratically.
Cabinet Temperature Sensor (NTC) Failure
E10
Display shows E10 and the unit may shut down or fail to start, sometimes accompanied by a clicking sound from the control area.
Main Control Board Power Supply Fault
E11
Display shows E11 and the dual-zone wine cabinet cannot control one of the zones correctly (upper or lower).
Dual-Zone Communication / Zone Control Fault
E12
Display shows E12 and the compressor runs continuously or not at all, with unstable temperature control.
Compressor Control / Relay Fault
E13
Display shows E13 and the humidity control function does not operate correctly (if equipped).
Humidity Sensor / Humidification System Fault
E14
Display shows E14 and the unit may shut down or show erratic temperature readings after a power surge or outage.
EEPROM / Configuration Memory Error
E15
Display shows E15 and the compressor stops, often accompanied by unusually high cabinet temperature.
High Temperature / Overheat Protection Fault
E2
Display shows E2 and the compressor does not run or runs continuously without proper temperature control.
Evaporator Temperature Sensor (NTC) Failure
E3
Display shows E3 and temperature reading is clearly inaccurate (e.g., shows 5°C while interior feels warm).
Ambient / Room Temperature Sensor Failure
E4
Display shows E4 and the unit may stop cooling or run erratically, often associated with defrost issues or heavy ice on the evaporator.
Defrost Sensor / Defrost Circuit Fault
E5
Display shows E5 and compressor does not start or stops shortly after starting.
Compressor Start Protection / Overload Fault
E6
Display shows E6 and the control panel may be unresponsive or show erratic behavior.
User Interface / Control Panel Communication Fault
E7
Display shows E7 and the internal fan does not run or runs intermittently, causing uneven temperatures.
Evaporator / Internal Circulation Fan Fault
E8
Display shows E8 and the condenser fan at the rear of the unit does not run, or the cabinet overheats.
Condenser Fan Motor Fault
E9
Display shows E9 and the interior light does not work or stays on permanently.
Door Switch / Interior Light Circuit Fault
Symptom
Alarm beeps intermittently even though the door is closed and temperature seems normal.
False Alarm / Door or Temperature Alarm Circuit Issue
Symptom
Cabinet cycles on and off very frequently (short cycling).
Short Cycling / Control Instability
Symptom
Cabinet interior feels excessively humid; condensation on shelves and labels peeling.
High Humidity in Wine Cabinet
Symptom
Cabinet interior is very dry; corks appear to be drying out despite humidity feature.
Low Humidity in Wine Cabinet
Symptom
Cabinet runs continuously without cycling off, yet temperature is near the setpoint.
Continuous Run / Relay Stuck or Sensor Offset
Symptom
Cabinet vibrates or rattles against surrounding cabinetry in built-in installations.
Installation-Related Vibration
Symptom
Chemical or burning smell coming from the rear of the unit.
Overheating Electrical Component
Symptom
Compressor does not start, but display and fans appear to work normally.
Compressor Start Failure
Symptom
Condensation or water droplets forming on the inside of the glass door.
Door Condensation / Insulation Issue
Symptom
Door does not close properly or pops open slightly after being shut.
Door Alignment / Hinge Problem
Symptom
Dual-zone cabinet: one zone cools properly while the other remains warm.
Single-Zone Cooling Failure in Dual-Zone System
Symptom
Excessive frost or ice buildup on the evaporator and rear interior wall.
Frost Accumulation / Defrost System Failure
Symptom
Interior light does not turn on when door is opened.
Interior Light Failure
Symptom
Interior light stays on even when the door is closed, causing overheating.
Door Switch Stuck Closed
Symptom
Interior light works but display is dark or unreadable; cooling may still function.
Display Backlight / UI Failure
Symptom
Interior temperature fluctuates widely; some bottles are much warmer or colder than others.
Poor Air Circulation / Stratification
Symptom
Loud knocking or banging noise when compressor starts or stops.
Compressor Mounting / Internal Compressor Noise
Symptom
Strong musty or moldy odor inside the wine cabinet.
Odor / Microbial Growth
Symptom
Unit does not power on at all; display is blank and no interior light.
No Power / Dead Appliance
Symptom
Unit is excessively noisy during operation (humming, rattling, or vibrating sounds).
Excessive Noise / Vibration
Symptom
Water pooling at the bottom of the cabinet or leaking onto the floor.
Water Leak / Drainage Problem
Symptom
Wine cooler is too cold; bottles near the back may partially freeze.
Overcooling / Thermostat or Sensor Miscalibration
Symptom
Wine cooler runs but does not reach set temperature; interior remains too warm.
Insufficient Cooling / Refrigeration Capacity Loss
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Digital display shows E1 and cabinet is not cooling or cooling erratically.
|
Cabinet Temperature Sensor (NTC) Failure | View Details |
| E10 |
Display shows E10 and the unit may shut down or fail to start, sometimes accompanied by a clicking sound from the control area.
|
Main Control Board Power Supply Fault | View Details |
| E11 |
Display shows E11 and the dual-zone wine cabinet cannot control one of the zones correctly (upper or lower).
|
Dual-Zone Communication / Zone Control Fault | View Details |
| E12 |
Display shows E12 and the compressor runs continuously or not at all, with unstable temperature control.
|
Compressor Control / Relay Fault | View Details |
| E13 |
Display shows E13 and the humidity control function does not operate correctly (if equipped).
|
Humidity Sensor / Humidification System Fault | View Details |
| E14 |
Display shows E14 and the unit may shut down or show erratic temperature readings after a power surge or outage.
|
EEPROM / Configuration Memory Error | View Details |
| E15 |
Display shows E15 and the compressor stops, often accompanied by unusually high cabinet temperature.
|
High Temperature / Overheat Protection Fault | View Details |
| E2 |
Display shows E2 and the compressor does not run or runs continuously without proper temperature control.
|
Evaporator Temperature Sensor (NTC) Failure | View Details |
| E3 |
Display shows E3 and temperature reading is clearly inaccurate (e.g., shows 5°C while interior feels warm).
|
Ambient / Room Temperature Sensor Failure | View Details |
| E4 |
Display shows E4 and the unit may stop cooling or run erratically, often associated with defrost issues or heavy ice on the evaporator.
|
Defrost Sensor / Defrost Circuit Fault | View Details |
| E5 |
Display shows E5 and compressor does not start or stops shortly after starting.
|
Compressor Start Protection / Overload Fault | View Details |
| E6 |
Display shows E6 and the control panel may be unresponsive or show erratic behavior.
|
User Interface / Control Panel Communication Fault | View Details |
| E7 |
Display shows E7 and the internal fan does not run or runs intermittently, causing uneven temperatures.
|
Evaporator / Internal Circulation Fan Fault | View Details |
| E8 |
Display shows E8 and the condenser fan at the rear of the unit does not run, or the cabinet overheats.
|
Condenser Fan Motor Fault | View Details |
| E9 |
Display shows E9 and the interior light does not work or stays on permanently.
|
Door Switch / Interior Light Circuit Fault | View Details |
| – |
Alarm beeps intermittently even though the door is closed and temperature seems normal.
|
False Alarm / Door or Temperature Alarm Circuit Issue | View Details |
| – |
Cabinet cycles on and off very frequently (short cycling).
|
Short Cycling / Control Instability | View Details |
| – |
Cabinet interior feels excessively humid; condensation on shelves and labels peeling.
|
High Humidity in Wine Cabinet | View Details |
| – |
Cabinet interior is very dry; corks appear to be drying out despite humidity feature.
|
Low Humidity in Wine Cabinet | View Details |
| – |
Cabinet runs continuously without cycling off, yet temperature is near the setpoint.
|
Continuous Run / Relay Stuck or Sensor Offset | View Details |
| – |
Cabinet vibrates or rattles against surrounding cabinetry in built-in installations.
|
Installation-Related Vibration | View Details |
| – |
Chemical or burning smell coming from the rear of the unit.
|
Overheating Electrical Component | View Details |
| – |
Compressor does not start, but display and fans appear to work normally.
|
Compressor Start Failure | View Details |
| – |
Condensation or water droplets forming on the inside of the glass door.
|
Door Condensation / Insulation Issue | View Details |
| – |
Door does not close properly or pops open slightly after being shut.
|
Door Alignment / Hinge Problem | View Details |
| – |
Dual-zone cabinet: one zone cools properly while the other remains warm.
|
Single-Zone Cooling Failure in Dual-Zone System | View Details |
| – |
Excessive frost or ice buildup on the evaporator and rear interior wall.
|
Frost Accumulation / Defrost System Failure | View Details |
| – |
Interior light does not turn on when door is opened.
|
Interior Light Failure | View Details |
| – |
Interior light stays on even when the door is closed, causing overheating.
|
Door Switch Stuck Closed | View Details |
| – |
Interior light works but display is dark or unreadable; cooling may still function.
|
Display Backlight / UI Failure | View Details |
| – |
Interior temperature fluctuates widely; some bottles are much warmer or colder than others.
|
Poor Air Circulation / Stratification | View Details |
| – |
Loud knocking or banging noise when compressor starts or stops.
|
Compressor Mounting / Internal Compressor Noise | View Details |
| – |
Strong musty or moldy odor inside the wine cabinet.
|
Odor / Microbial Growth | View Details |
| – |
Unit does not power on at all; display is blank and no interior light.
|
No Power / Dead Appliance | View Details |
| – |
Unit is excessively noisy during operation (humming, rattling, or vibrating sounds).
|
Excessive Noise / Vibration | View Details |
| – |
Water pooling at the bottom of the cabinet or leaking onto the floor.
|
Water Leak / Drainage Problem | View Details |
| – |
Wine cooler is too cold; bottles near the back may partially freeze.
|
Overcooling / Thermostat or Sensor Miscalibration | View Details |
| – |
Wine cooler runs but does not reach set temperature; interior remains too warm.
|
Insufficient Cooling / Refrigeration Capacity Loss | View Details |
No matching codes found
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