AEG Carpet Cleaners Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Carpet cleaner will not start; display shows E1 immediately after pressing the power or start button.
Main Power Input or Line Fuse Fault
E10
E10 displayed and no water sprays from the nozzle even though the pump can be heard running.
Low Water Flow or Flow Sensor Fault
E11
E11 appears and the unit beeps; user cannot start cleaning cycle; often associated with child lock or keypad issues.
Keypad or User Interface Fault
E12
E12 displayed; unit may start but stops when switching modes or changing brush speed.
Mode Selector or Rotary Switch Fault
E13
E13 appears and the unit shuts down when the dirty water tank is nearly full, even though the tank is not yet at the max line.
Dirty Tank Level Sensor Fault
E14
E14 displayed; unit may not recognize the clean water tank even when it is installed and full.
Clean Water Tank Detection Fault
E15
E15 appears intermittently; unit may cut out when the power cord is moved or flexed.
Power Cord or Strain Relief Fault
E16
E16 displayed; unit may not respond to commands after a power surge or outage.
EEPROM or Configuration Data Error
E17
E17 appears when attempting to start; unit beeps and refuses to run if the handle is folded or not fully upright.
Handle Position Sensor Fault
E18
E18 displayed; unit may start but then stops when the accessory hose is connected or removed.
Accessory Hose Detection Fault
E19
E19 appears and the unit may randomly restart or shut down during use.
Low Voltage or Power Supply Regulation Fault
E2
Carpet cleaner powers on but motor does not run; E2 appears shortly after attempting to start cleaning.
Motor Overload or Motor Circuit Fault
E3
Carpet cleaner runs briefly then stops; E3 appears and the unit beeps; solution spray may not activate.
Pump Overload or Pump Circuit Fault
E4
Display shows E4 and the unit stops; often occurs when tanks are not correctly installed or when tipping the machine.
Tank Presence or Float Switch Error
E5
Heater function not working; water remains cold and E5 appears when attempting heated cleaning mode.
Water Heater Circuit Fault
E6
Display shows E6 and the brush motor does not rotate, although suction may still work.
Brush Motor or Brush Drive Fault
E7
Unit stops and E7 is displayed when the carpet cleaner is tilted excessively or used on stairs.
Tilt or Orientation Sensor Fault
E8
Carpet cleaner shows E8 and shuts down shortly after starting; may be accompanied by a hot smell from the base.
Overtemperature Protection Triggered
E9
Display shows E9 and the unit refuses to start the pump or brush; often occurs after water spillage inside the machine.
Internal Leak or Moisture Detection
Symptom
Brush roll does not spin, but suction and spray still work.
Brush Roll Not Rotating
Symptom
Carpet cleaner does not power on at all; no lights or sounds, but household outlet is confirmed working.
Complete Power Loss
Symptom
Carpet cleaner emits a burning smell during operation.
Overheating Motor or Belt Slippage
Symptom
Carpet cleaner has weak suction and leaves carpets very wet after cleaning.
Reduced Airflow or Suction Path Restriction
Symptom
Carpet cleaner is excessively loud or makes grinding/screeching noises during operation.
Mechanical Noise or Bearing Failure
Symptom
Carpet cleaner is not picking up dirty water; puddles remain on the carpet after several passes.
Poor Recovery or No Liquid Extraction
Symptom
Carpet cleaner leaks clean water or solution from the bottom of the machine when not in use.
Clean Water Tank or Valve Leak
Symptom
Carpet cleaner leaves a musty or foul odor during and after use.
Microbial Growth in Tanks or Internal Hoses
Symptom
Carpet cleaner leaves streaks or uneven cleaning lines on the carpet.
Uneven Brush or Spray Distribution
Symptom
Carpet cleaner starts then shuts off after a few seconds without showing an error code.
Thermal or Overcurrent Protection Without Display Code
Symptom
Carpet cleaner trips the household circuit breaker or blows fuses when switched on.
Electrical Short or Ground Fault
Symptom
Carpet cleaner vibrates excessively or feels unstable during use.
Imbalance or Loose Mechanical Components
Symptom
Carpet cleaner’s heated cleaning mode seems weak; water is only lukewarm even after extended use, but no error code is shown.
Reduced Heating Performance
Symptom
Dirty water leaks from the sides or back of the carpet cleaner during use.
Recovery System Leak
Symptom
Indicator light for dirty water tank full does not come on, and the machine continues to run even when the tank is overflowing.
Dirty Tank Full Indicator Not Working
Symptom
No water or solution sprays onto the carpet when the trigger is pressed, but the machine otherwise runs normally.
No Solution Spray
Symptom
Trigger on the handle feels loose or does not spring back, and spray is intermittent or stuck on.
Mechanical Trigger or Valve Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Carpet cleaner will not start; display shows E1 immediately after pressing the power or start button.
|
Main Power Input or Line Fuse Fault | View Details |
| E10 |
E10 displayed and no water sprays from the nozzle even though the pump can be heard running.
|
Low Water Flow or Flow Sensor Fault | View Details |
| E11 |
E11 appears and the unit beeps; user cannot start cleaning cycle; often associated with child lock or keypad issues.
|
Keypad or User Interface Fault | View Details |
| E12 |
E12 displayed; unit may start but stops when switching modes or changing brush speed.
|
Mode Selector or Rotary Switch Fault | View Details |
| E13 |
E13 appears and the unit shuts down when the dirty water tank is nearly full, even though the tank is not yet at the max line.
|
Dirty Tank Level Sensor Fault | View Details |
| E14 |
E14 displayed; unit may not recognize the clean water tank even when it is installed and full.
|
Clean Water Tank Detection Fault | View Details |
| E15 |
E15 appears intermittently; unit may cut out when the power cord is moved or flexed.
|
Power Cord or Strain Relief Fault | View Details |
| E16 |
E16 displayed; unit may not respond to commands after a power surge or outage.
|
EEPROM or Configuration Data Error | View Details |
| E17 |
E17 appears when attempting to start; unit beeps and refuses to run if the handle is folded or not fully upright.
|
Handle Position Sensor Fault | View Details |
| E18 |
E18 displayed; unit may start but then stops when the accessory hose is connected or removed.
|
Accessory Hose Detection Fault | View Details |
| E19 |
E19 appears and the unit may randomly restart or shut down during use.
|
Low Voltage or Power Supply Regulation Fault | View Details |
| E2 |
Carpet cleaner powers on but motor does not run; E2 appears shortly after attempting to start cleaning.
|
Motor Overload or Motor Circuit Fault | View Details |
| E3 |
Carpet cleaner runs briefly then stops; E3 appears and the unit beeps; solution spray may not activate.
|
Pump Overload or Pump Circuit Fault | View Details |
| E4 |
Display shows E4 and the unit stops; often occurs when tanks are not correctly installed or when tipping the machine.
|
Tank Presence or Float Switch Error | View Details |
| E5 |
Heater function not working; water remains cold and E5 appears when attempting heated cleaning mode.
|
Water Heater Circuit Fault | View Details |
| E6 |
Display shows E6 and the brush motor does not rotate, although suction may still work.
|
Brush Motor or Brush Drive Fault | View Details |
| E7 |
Unit stops and E7 is displayed when the carpet cleaner is tilted excessively or used on stairs.
|
Tilt or Orientation Sensor Fault | View Details |
| E8 |
Carpet cleaner shows E8 and shuts down shortly after starting; may be accompanied by a hot smell from the base.
|
Overtemperature Protection Triggered | View Details |
| E9 |
Display shows E9 and the unit refuses to start the pump or brush; often occurs after water spillage inside the machine.
|
Internal Leak or Moisture Detection | View Details |
| – |
Brush roll does not spin, but suction and spray still work.
|
Brush Roll Not Rotating | View Details |
| – |
Carpet cleaner does not power on at all; no lights or sounds, but household outlet is confirmed working.
|
Complete Power Loss | View Details |
| – |
Carpet cleaner emits a burning smell during operation.
|
Overheating Motor or Belt Slippage | View Details |
| – |
Carpet cleaner has weak suction and leaves carpets very wet after cleaning.
|
Reduced Airflow or Suction Path Restriction | View Details |
| – |
Carpet cleaner is excessively loud or makes grinding/screeching noises during operation.
|
Mechanical Noise or Bearing Failure | View Details |
| – |
Carpet cleaner is not picking up dirty water; puddles remain on the carpet after several passes.
|
Poor Recovery or No Liquid Extraction | View Details |
| – |
Carpet cleaner leaks clean water or solution from the bottom of the machine when not in use.
|
Clean Water Tank or Valve Leak | View Details |
| – |
Carpet cleaner leaves a musty or foul odor during and after use.
|
Microbial Growth in Tanks or Internal Hoses | View Details |
| – |
Carpet cleaner leaves streaks or uneven cleaning lines on the carpet.
|
Uneven Brush or Spray Distribution | View Details |
| – |
Carpet cleaner starts then shuts off after a few seconds without showing an error code.
|
Thermal or Overcurrent Protection Without Display Code | View Details |
| – |
Carpet cleaner trips the household circuit breaker or blows fuses when switched on.
|
Electrical Short or Ground Fault | View Details |
| – |
Carpet cleaner vibrates excessively or feels unstable during use.
|
Imbalance or Loose Mechanical Components | View Details |
| – |
Carpet cleaner’s heated cleaning mode seems weak; water is only lukewarm even after extended use, but no error code is shown.
|
Reduced Heating Performance | View Details |
| – |
Dirty water leaks from the sides or back of the carpet cleaner during use.
|
Recovery System Leak | View Details |
| – |
Indicator light for dirty water tank full does not come on, and the machine continues to run even when the tank is overflowing.
|
Dirty Tank Full Indicator Not Working | View Details |
| – |
No water or solution sprays onto the carpet when the trigger is pressed, but the machine otherwise runs normally.
|
No Solution Spray | View Details |
| – |
Trigger on the handle feels loose or does not spring back, and spray is intermittent or stuck on.
|
Mechanical Trigger or Valve Failure | View Details |
No matching codes found
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