Samsung Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
Advertisements
C01
Vacuum will not start; display shows C01 immediately when power button is pressed.
Main Battery Pack Communication Error
C02
Vacuum powers on but shuts off quickly; display shows C02.
Battery Overcurrent / Short Protection
C03
Vacuum does not charge on the stand; display shows C03 when docked.
Charging Dock Communication / Connection Error
C04
Vacuum stops during use and displays C04; may restart after cooling.
Motor Overheat Protection
C05
Vacuum display shows C05 and suction is weak or intermittent.
Suction Sensor / Airflow Sensor Error
C06
Vacuum shows C06 and the brush head does not spin, though suction may still work.
Brush Motor Overload / Jam Protection
C07
Vacuum shows C07 and will not run at high power; may run briefly on low.
High-Power Mode Overcurrent / Motor Protection
C08
Vacuum display shows C08 and unit shuts down shortly after starting.
Battery Overheat Protection
C09
Vacuum shows C09 and does not respond to power button presses.
Handle Control / Button PCB Error
C10
Vacuum shows C10 and cannot switch power modes or adjust suction level.
Mode Selector / Touch Panel Error
C11
Vacuum shows C11 and the brush head LED lights may flash; brush does not operate.
Brush Head Communication Error
C12
Vacuum shows C12 and shuts off when using motorized accessories (mini brush, pet tool).
Accessory Motor Overload / Short
C13
Vacuum shows C13 and will not charge; battery icon may flash.
Battery Identification / Compatibility Error
C14
Vacuum shows C14 and cannot start; may occur after long storage.
Battery Undervoltage Lockout
C15
Vacuum shows C15 and the display backlight may flicker; unit may shut off randomly.
Main PCB Power Regulation Error
C16
Vacuum shows C16 and the display may not update correctly; unit may freeze.
Display / MCU Communication Error
C17
Vacuum shows C17 and cannot detect dust level or auto mode behaves erratically.
Dust Sensor / Particle Sensor Error
C18
Vacuum shows C18 and the self-standing charging station does not recognize the unit properly.
Stand Docking Position / Hall Sensor Error
Symptom
Auto mode does not increase suction when vacuuming heavy dirt.
Dust Sensor Under-Response
Symptom
Brush roll does not spin, but suction is present.
Brush Roll Drive Failure
Symptom
Crevice tool or combination tool does not stay attached and falls off during use.
Accessory Retention Failure
Symptom
Dust escapes from around the dustbin or joints during use.
Air Leak / Seal Failure
Symptom
Dustbin door will not close or pops open during use.
Dustbin Latch / Hinge Failure
Symptom
LED lights on the brush head do not turn on, but the brush still spins.
Brush Head LED Circuit Failure
Symptom
Mini motorized pet tool stops frequently or has very weak pickup.
Mini Brush Head Overload / Clog
Symptom
Vacuum cannot stand securely in the self-standing station; it leans or falls.
Stand Alignment / Structural Issue
Symptom
Vacuum display or indicator LEDs flicker during use.
Intermittent Power / Connection Issue
Symptom
Vacuum does not charge when plugged directly into the battery (no stand).
Direct Charging Port Failure
Symptom
Vacuum emits a burning smell during use.
Overheating Motor or Brush Head
Symptom
Vacuum handle or body becomes uncomfortably hot during normal use.
Excessive Heat Build-Up
Symptom
Vacuum has very weak suction even though the motor sounds normal.
Airflow Restriction / Filter Blockage
Symptom
Vacuum leaves lines of debris on carpet; does not pick up well at the edges of the brush.
Brush Roll Performance Degradation
Symptom
Vacuum makes a grinding or rattling noise when running.
Foreign Object in Brush Head or Fan
Symptom
Vacuum makes a loud high-pitched whine during operation.
Motor Bearing Wear / Air Leak
Symptom
Vacuum produces an unpleasant musty or dusty odor when running.
Contaminated Filters / Dustbin
Symptom
Vacuum produces static shocks when used on certain carpets.
Static Electricity Build-Up
Symptom
Vacuum runs for only a few minutes on a full charge before shutting off.
Battery Capacity Degradation
Symptom
Vacuum turns off by itself during use without any error code.
Thermal Shutdown or Intermittent Power Loss
Symptom
Vacuum wand or joints produce excessive play or wobble during use.
Loose Wand / Locking Mechanism Wear
Symptom
Vacuum will not turn on at all; no lights or sounds.
No Power / Dead Unit
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| C01 |
Vacuum will not start; display shows C01 immediately when power button is pressed.
|
Main Battery Pack Communication Error | View Details |
| C02 |
Vacuum powers on but shuts off quickly; display shows C02.
|
Battery Overcurrent / Short Protection | View Details |
| C03 |
Vacuum does not charge on the stand; display shows C03 when docked.
|
Charging Dock Communication / Connection Error | View Details |
| C04 |
Vacuum stops during use and displays C04; may restart after cooling.
|
Motor Overheat Protection | View Details |
| C05 |
Vacuum display shows C05 and suction is weak or intermittent.
|
Suction Sensor / Airflow Sensor Error | View Details |
| C06 |
Vacuum shows C06 and the brush head does not spin, though suction may still work.
|
Brush Motor Overload / Jam Protection | View Details |
| C07 |
Vacuum shows C07 and will not run at high power; may run briefly on low.
|
High-Power Mode Overcurrent / Motor Protection | View Details |
| C08 |
Vacuum display shows C08 and unit shuts down shortly after starting.
|
Battery Overheat Protection | View Details |
| C09 |
Vacuum shows C09 and does not respond to power button presses.
|
Handle Control / Button PCB Error | View Details |
| C10 |
Vacuum shows C10 and cannot switch power modes or adjust suction level.
|
Mode Selector / Touch Panel Error | View Details |
| C11 |
Vacuum shows C11 and the brush head LED lights may flash; brush does not operate.
|
Brush Head Communication Error | View Details |
| C12 |
Vacuum shows C12 and shuts off when using motorized accessories (mini brush, pet tool).
|
Accessory Motor Overload / Short | View Details |
| C13 |
Vacuum shows C13 and will not charge; battery icon may flash.
|
Battery Identification / Compatibility Error | View Details |
| C14 |
Vacuum shows C14 and cannot start; may occur after long storage.
|
Battery Undervoltage Lockout | View Details |
| C15 |
Vacuum shows C15 and the display backlight may flicker; unit may shut off randomly.
|
Main PCB Power Regulation Error | View Details |
| C16 |
Vacuum shows C16 and the display may not update correctly; unit may freeze.
|
Display / MCU Communication Error | View Details |
| C17 |
Vacuum shows C17 and cannot detect dust level or auto mode behaves erratically.
|
Dust Sensor / Particle Sensor Error | View Details |
| C18 |
Vacuum shows C18 and the self-standing charging station does not recognize the unit properly.
|
Stand Docking Position / Hall Sensor Error | View Details |
| – |
Auto mode does not increase suction when vacuuming heavy dirt.
|
Dust Sensor Under-Response | View Details |
| – |
Brush roll does not spin, but suction is present.
|
Brush Roll Drive Failure | View Details |
| – |
Crevice tool or combination tool does not stay attached and falls off during use.
|
Accessory Retention Failure | View Details |
| – |
Dust escapes from around the dustbin or joints during use.
|
Air Leak / Seal Failure | View Details |
| – |
Dustbin door will not close or pops open during use.
|
Dustbin Latch / Hinge Failure | View Details |
| – |
LED lights on the brush head do not turn on, but the brush still spins.
|
Brush Head LED Circuit Failure | View Details |
| – |
Mini motorized pet tool stops frequently or has very weak pickup.
|
Mini Brush Head Overload / Clog | View Details |
| – |
Vacuum cannot stand securely in the self-standing station; it leans or falls.
|
Stand Alignment / Structural Issue | View Details |
| – |
Vacuum display or indicator LEDs flicker during use.
|
Intermittent Power / Connection Issue | View Details |
| – |
Vacuum does not charge when plugged directly into the battery (no stand).
|
Direct Charging Port Failure | View Details |
| – |
Vacuum emits a burning smell during use.
|
Overheating Motor or Brush Head | View Details |
| – |
Vacuum handle or body becomes uncomfortably hot during normal use.
|
Excessive Heat Build-Up | View Details |
| – |
Vacuum has very weak suction even though the motor sounds normal.
|
Airflow Restriction / Filter Blockage | View Details |
| – |
Vacuum leaves lines of debris on carpet; does not pick up well at the edges of the brush.
|
Brush Roll Performance Degradation | View Details |
| – |
Vacuum makes a grinding or rattling noise when running.
|
Foreign Object in Brush Head or Fan | View Details |
| – |
Vacuum makes a loud high-pitched whine during operation.
|
Motor Bearing Wear / Air Leak | View Details |
| – |
Vacuum produces an unpleasant musty or dusty odor when running.
|
Contaminated Filters / Dustbin | View Details |
| – |
Vacuum produces static shocks when used on certain carpets.
|
Static Electricity Build-Up | View Details |
| – |
Vacuum runs for only a few minutes on a full charge before shutting off.
|
Battery Capacity Degradation | View Details |
| – |
Vacuum turns off by itself during use without any error code.
|
Thermal Shutdown or Intermittent Power Loss | View Details |
| – |
Vacuum wand or joints produce excessive play or wobble during use.
|
Loose Wand / Locking Mechanism Wear | View Details |
| – |
Vacuum will not turn on at all; no lights or sounds.
|
No Power / Dead Unit | View Details |
No matching codes found
Advertisements