Gorenje Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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d
Display shows a blinking 'd' or door icon; audible alarm sounds when door appears closed.
Door Open Alarm / Door Switch Fault
E1
Freezer displays E1 and temperature rises above setpoint; compressor may not start or runs briefly then stops.
Freezer Compartment Temperature Sensor (NTC) Fault
E2
Freezer shows E2 and may overcool or fail to maintain stable temperature; defrost cycles may be irregular.
Evaporator Temperature Sensor (Defrost NTC) Fault
E3
Display shows E3; freezer may not defrost properly, leading to ice buildup on the evaporator and reduced cooling.
Defrost Heater Circuit Fault
E4
Freezer displays E4 and may run continuously without proper defrosting, causing heavy frost on the evaporator and poor airflow.
Defrost Sensor or Defrost Control Error
E5
E5 appears on the display; compressor may not start or may shut down quickly; freezer warms up.
Compressor Start/Overload Protection Fault
E6
Freezer shows E6; fan noise may stop and interior temperature becomes uneven, with warm spots and frost buildup.
Evaporator Fan Motor Fault
E7
E7 error on display; freezer may not respond correctly to temperature setting changes or may show unrealistic temperature readings.
Display Panel / User Interface Communication Fault
E8
Freezer shows E8; compressor may run continuously or not at all; temperature control appears lost.
Main Control Board Fault
E9
E9 displayed; freezer may alarm for high temperature even when interior feels cold, or may shut down cooling unexpectedly.
Ambient / Cabinet Sensor Fault
F
Display shows 'F' or a flashing snowflake; freezer runs continuously and may form excessive frost.
Super Freeze Mode Active or Stuck
H
Display shows blinking 'H' or a high-temperature icon; audible alarm sounds; freezer interior is warm.
High Temperature Alarm / Inadequate Cooling
L
Display shows 'L' or a lock icon; buttons do not respond to presses.
Control Panel Child Lock Activated
Symptom
Compressor repeatedly clicks on and off every few seconds and fails to start properly.
Compressor Hard Start / Short Cycling
Symptom
Digital display works but buttons do not respond or respond intermittently.
Keypad / User Interface Failure
Symptom
Display is completely dead; no lights or indicators, but outlet has power.
No Power to Control System
Symptom
Freezer door difficult to open immediately after closing; strong suction effect.
Normal Pressure Equalization / Check Valve Absence
Symptom
Freezer emits a chemical or refrigerant-like smell, especially near the rear.
Possible Refrigerant Leak
Symptom
Freezer exterior sides or door gasket area feel very hot to the touch.
Condenser Overheating / Mullion Heater Overrun
Symptom
Freezer interior has a strong, unpleasant odor even after removing spoiled food.
Persistent Odor Contamination
Symptom
Freezer interior light not working, but cooling is normal.
Interior Light Circuit Failure
Symptom
Freezer interior surfaces show rust spots or bubbling paint.
Cabinet Corrosion / Liner Damage
Symptom
Freezer interior temperature is correct, but the displayed temperature is consistently wrong by several degrees.
Temperature Calibration Offset
Symptom
Freezer is unusually quiet; no fan noise inside, but compressor is running and cooling is weak or uneven.
Evaporator Fan Not Running
Symptom
Freezer makes loud knocking, rattling, or banging noises during operation.
Mechanical Vibration / Loose Components
Symptom
Freezer not cooling at all; interior remains at room temperature; compressor not running and no humming sound.
No Power to Compressor / Control Not Calling for Cooling
Symptom
Freezer overcools; temperature is much lower than setpoint; ice forms excessively on food and walls.
Thermostat / Temperature Control Failure (Stuck On)
Symptom
Freezer runs but does not reach set temperature; food is soft or partially thawed.
Insufficient Cooling / Loss of Capacity
Symptom
Freezer runs continuously with very little off time, even when temperature seems correct.
Extended Run Time / Efficiency Loss
Symptom
Freezer trips the household circuit breaker or RCD when it starts or during operation.
Electrical Short or Earth Leakage
Symptom
Frost forming mainly around the door opening and on the top front of the freezer interior.
Door Gasket Air Leak
Symptom
Heavy frost buildup on the evaporator and back wall; airflow reduced; cooling performance drops over time.
Automatic Defrost System Failure
Symptom
High-pitched whine or grinding noise from inside the freezer compartment, especially when the door is closed.
Evaporator Fan Bearing Wear or Ice Contact
Symptom
Plastic drawers or baskets repeatedly crack or break during normal use.
Mechanical Stress / Brittle Plastic
Symptom
Rubber door gasket is moldy, sticky, or deteriorating.
Door Gasket Degradation
Symptom
Temperature display fluctuates rapidly or shows unrealistic values (e.g., +20°C to -30°C within minutes).
Erratic Temperature Sensing
Symptom
Water leaking onto the floor from under the freezer.
External Leak from Drain or Defrost System
Symptom
Water pooling at the bottom of the freezer compartment or under drawers; ice sheet forming on the floor of the freezer.
Blocked Defrost Drain
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| d |
Display shows a blinking 'd' or door icon; audible alarm sounds when door appears closed.
|
Door Open Alarm / Door Switch Fault | View Details |
| E1 |
Freezer displays E1 and temperature rises above setpoint; compressor may not start or runs briefly then stops.
|
Freezer Compartment Temperature Sensor (NTC) Fault | View Details |
| E2 |
Freezer shows E2 and may overcool or fail to maintain stable temperature; defrost cycles may be irregular.
|
Evaporator Temperature Sensor (Defrost NTC) Fault | View Details |
| E3 |
Display shows E3; freezer may not defrost properly, leading to ice buildup on the evaporator and reduced cooling.
|
Defrost Heater Circuit Fault | View Details |
| E4 |
Freezer displays E4 and may run continuously without proper defrosting, causing heavy frost on the evaporator and poor airflow.
|
Defrost Sensor or Defrost Control Error | View Details |
| E5 |
E5 appears on the display; compressor may not start or may shut down quickly; freezer warms up.
|
Compressor Start/Overload Protection Fault | View Details |
| E6 |
Freezer shows E6; fan noise may stop and interior temperature becomes uneven, with warm spots and frost buildup.
|
Evaporator Fan Motor Fault | View Details |
| E7 |
E7 error on display; freezer may not respond correctly to temperature setting changes or may show unrealistic temperature readings.
|
Display Panel / User Interface Communication Fault | View Details |
| E8 |
Freezer shows E8; compressor may run continuously or not at all; temperature control appears lost.
|
Main Control Board Fault | View Details |
| E9 |
E9 displayed; freezer may alarm for high temperature even when interior feels cold, or may shut down cooling unexpectedly.
|
Ambient / Cabinet Sensor Fault | View Details |
| F |
Display shows 'F' or a flashing snowflake; freezer runs continuously and may form excessive frost.
|
Super Freeze Mode Active or Stuck | View Details |
| H |
Display shows blinking 'H' or a high-temperature icon; audible alarm sounds; freezer interior is warm.
|
High Temperature Alarm / Inadequate Cooling | View Details |
| L |
Display shows 'L' or a lock icon; buttons do not respond to presses.
|
Control Panel Child Lock Activated | View Details |
| – |
Compressor repeatedly clicks on and off every few seconds and fails to start properly.
|
Compressor Hard Start / Short Cycling | View Details |
| – |
Digital display works but buttons do not respond or respond intermittently.
|
Keypad / User Interface Failure | View Details |
| – |
Display is completely dead; no lights or indicators, but outlet has power.
|
No Power to Control System | View Details |
| – |
Freezer door difficult to open immediately after closing; strong suction effect.
|
Normal Pressure Equalization / Check Valve Absence | View Details |
| – |
Freezer emits a chemical or refrigerant-like smell, especially near the rear.
|
Possible Refrigerant Leak | View Details |
| – |
Freezer exterior sides or door gasket area feel very hot to the touch.
|
Condenser Overheating / Mullion Heater Overrun | View Details |
| – |
Freezer interior has a strong, unpleasant odor even after removing spoiled food.
|
Persistent Odor Contamination | View Details |
| – |
Freezer interior light not working, but cooling is normal.
|
Interior Light Circuit Failure | View Details |
| – |
Freezer interior surfaces show rust spots or bubbling paint.
|
Cabinet Corrosion / Liner Damage | View Details |
| – |
Freezer interior temperature is correct, but the displayed temperature is consistently wrong by several degrees.
|
Temperature Calibration Offset | View Details |
| – |
Freezer is unusually quiet; no fan noise inside, but compressor is running and cooling is weak or uneven.
|
Evaporator Fan Not Running | View Details |
| – |
Freezer makes loud knocking, rattling, or banging noises during operation.
|
Mechanical Vibration / Loose Components | View Details |
| – |
Freezer not cooling at all; interior remains at room temperature; compressor not running and no humming sound.
|
No Power to Compressor / Control Not Calling for Cooling | View Details |
| – |
Freezer overcools; temperature is much lower than setpoint; ice forms excessively on food and walls.
|
Thermostat / Temperature Control Failure (Stuck On) | View Details |
| – |
Freezer runs but does not reach set temperature; food is soft or partially thawed.
|
Insufficient Cooling / Loss of Capacity | View Details |
| – |
Freezer runs continuously with very little off time, even when temperature seems correct.
|
Extended Run Time / Efficiency Loss | View Details |
| – |
Freezer trips the household circuit breaker or RCD when it starts or during operation.
|
Electrical Short or Earth Leakage | View Details |
| – |
Frost forming mainly around the door opening and on the top front of the freezer interior.
|
Door Gasket Air Leak | View Details |
| – |
Heavy frost buildup on the evaporator and back wall; airflow reduced; cooling performance drops over time.
|
Automatic Defrost System Failure | View Details |
| – |
High-pitched whine or grinding noise from inside the freezer compartment, especially when the door is closed.
|
Evaporator Fan Bearing Wear or Ice Contact | View Details |
| – |
Plastic drawers or baskets repeatedly crack or break during normal use.
|
Mechanical Stress / Brittle Plastic | View Details |
| – |
Rubber door gasket is moldy, sticky, or deteriorating.
|
Door Gasket Degradation | View Details |
| – |
Temperature display fluctuates rapidly or shows unrealistic values (e.g., +20°C to -30°C within minutes).
|
Erratic Temperature Sensing | View Details |
| – |
Water leaking onto the floor from under the freezer.
|
External Leak from Drain or Defrost System | View Details |
| – |
Water pooling at the bottom of the freezer compartment or under drawers; ice sheet forming on the floor of the freezer.
|
Blocked Defrost Drain | View Details |
No matching codes found
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