Westinghouse Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Ice maker stops and displays E1; unit may power on but will not start an ice-making cycle.
Evaporator Temperature Sensor Failure
E10
E10 displayed; unit may shut down shortly after start with no ice production.
High Temperature / Overheat Protection Fault
E11
E11 error; display may show abnormal characters and buttons may not respond correctly.
User Interface / Display Board Communication Fault
E12
E12 displayed; unit may not drain meltwater or may overflow the internal sump.
Drain Pump / Gravity Drain Fault
E13
E13 error; unit may continuously attempt to harvest or may stop with ice stuck on the evaporator.
Harvest Motor / Ice Ejector Fault
E14
E14 displayed; unit may not recognize water level correctly, causing overfill or no fill.
Water Level Sensor / Float Switch Fault
E15
E15 error; unit may shut down with an internal leak or water present in the base pan.
Leak Detection / Overflow Sensor Fault
E16
E16 displayed; unit may not respond to commands or may randomly reset.
Power Supply / Low Voltage Fault
E17
E17 error; unit may indicate a door or panel open condition and refuse to run.
Door Switch / Service Panel Switch Fault
E18
E18 displayed; unit may run but ice cubes are malformed, hollow, or irregular in size.
Ice Mold Heater / Cube Release Fault (for tray-style Westinghouse ice makers)
E19
E19 error; unit may produce ice but display indicates a communication or configuration fault.
Configuration / EEPROM Data Error
E2
E2 displayed; ice maker runs briefly then shuts down, often without forming ice.
Ambient / Cabinet Temperature Sensor Failure
E3
E3 error; ice maker may freeze water but fails to harvest ice or stops mid-cycle.
Ice Thickness Sensor / Probe Failure
E4
E4 displayed; unit may run continuously without forming ice or may shut down on protection.
Defrost / Evaporator Overfreeze Protection Fault
E5
E5 error; ice maker stops and may not fill with water or may abort early in the cycle.
Water Inlet Valve / Fill Fault
E6
E6 displayed; compressor may not start or may start briefly then shut off.
Compressor Start / Overload Protection Fault
E7
E7 error; ice maker may run but produce very little or no ice, often with long cycle times.
Low Refrigerant / Refrigeration System Performance Fault
E8
E8 displayed; water pump may not circulate, and ice may not form on the evaporator plate.
Circulation Pump Failure
E9
E9 error; ice bin may be empty but the unit will not start a new cycle.
Bin Full Sensor / Infrared Level Sensor Fault
Symptom
Ice cubes appear cloudy, white, or contain particles.
Water Quality / Mineral Content Issue
Symptom
Ice cubes clump together in the bin and do not dispense easily.
Ice Clumping / Bin Temperature Issue
Symptom
Ice has a bad taste or odor, even though cubes look clear.
Contaminated Water Path / Biofilm Buildup
Symptom
Ice maker does not power on at all; no lights or display, fan and compressor silent.
No Power / Dead Unit
Symptom
Ice maker freezes water but ice will not release from the evaporator plate.
Harvest / Defrost Release Failure
Symptom
Ice maker frequently starts and stops; short cycling without completing full freeze or harvest.
Control / Sensor Cycling Fault
Symptom
Ice maker is very noisy; rattling, buzzing, or grinding sounds during operation.
Mechanical Noise / Vibration Fault
Symptom
Ice maker leaks water inside the bin or from the front of the cabinet.
Internal Water Leak / Overflow
Symptom
Ice maker makes ice but cubes are small, thin, or hollow.
Insufficient Water Fill / Flow Restriction
Symptom
Ice maker overflows the bin with ice and does not stop production until manually turned off.
Bin Overfill / Level Control Failure
Symptom
Ice maker produces ice very slowly; bin never fills and cycles are much longer than normal.
Poor Cooling Performance
Symptom
Ice maker runs but produces no ice at all; evaporator remains warm to the touch.
Compressor or Refrigeration System Failure
Symptom
Ice maker runs continuously and does not shut off even when the bin is full.
Bin Level Detection Failure
Symptom
Ice maker vibrates excessively or walks/moves during operation.
Excessive Vibration / Poor Installation
Symptom
Ice maker will not start a cycle; display shows normal but nothing happens when Start is pressed.
Start Inhibit / Safety Interlock Condition
Symptom
Loud grinding or squealing noise during ice harvest or cube ejection.
Harvest Mechanism Wear / Obstruction
Symptom
Unit displays lights but buttons do not respond or respond intermittently.
Keypad / Touch Control Failure
Symptom
Water leaking onto the floor from the back or underneath the ice maker.
External Drain or Inlet Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Ice maker stops and displays E1; unit may power on but will not start an ice-making cycle.
|
Evaporator Temperature Sensor Failure | View Details |
| E10 |
E10 displayed; unit may shut down shortly after start with no ice production.
|
High Temperature / Overheat Protection Fault | View Details |
| E11 |
E11 error; display may show abnormal characters and buttons may not respond correctly.
|
User Interface / Display Board Communication Fault | View Details |
| E12 |
E12 displayed; unit may not drain meltwater or may overflow the internal sump.
|
Drain Pump / Gravity Drain Fault | View Details |
| E13 |
E13 error; unit may continuously attempt to harvest or may stop with ice stuck on the evaporator.
|
Harvest Motor / Ice Ejector Fault | View Details |
| E14 |
E14 displayed; unit may not recognize water level correctly, causing overfill or no fill.
|
Water Level Sensor / Float Switch Fault | View Details |
| E15 |
E15 error; unit may shut down with an internal leak or water present in the base pan.
|
Leak Detection / Overflow Sensor Fault | View Details |
| E16 |
E16 displayed; unit may not respond to commands or may randomly reset.
|
Power Supply / Low Voltage Fault | View Details |
| E17 |
E17 error; unit may indicate a door or panel open condition and refuse to run.
|
Door Switch / Service Panel Switch Fault | View Details |
| E18 |
E18 displayed; unit may run but ice cubes are malformed, hollow, or irregular in size.
|
Ice Mold Heater / Cube Release Fault (for tray-style Westinghouse ice makers) | View Details |
| E19 |
E19 error; unit may produce ice but display indicates a communication or configuration fault.
|
Configuration / EEPROM Data Error | View Details |
| E2 |
E2 displayed; ice maker runs briefly then shuts down, often without forming ice.
|
Ambient / Cabinet Temperature Sensor Failure | View Details |
| E3 |
E3 error; ice maker may freeze water but fails to harvest ice or stops mid-cycle.
|
Ice Thickness Sensor / Probe Failure | View Details |
| E4 |
E4 displayed; unit may run continuously without forming ice or may shut down on protection.
|
Defrost / Evaporator Overfreeze Protection Fault | View Details |
| E5 |
E5 error; ice maker stops and may not fill with water or may abort early in the cycle.
|
Water Inlet Valve / Fill Fault | View Details |
| E6 |
E6 displayed; compressor may not start or may start briefly then shut off.
|
Compressor Start / Overload Protection Fault | View Details |
| E7 |
E7 error; ice maker may run but produce very little or no ice, often with long cycle times.
|
Low Refrigerant / Refrigeration System Performance Fault | View Details |
| E8 |
E8 displayed; water pump may not circulate, and ice may not form on the evaporator plate.
|
Circulation Pump Failure | View Details |
| E9 |
E9 error; ice bin may be empty but the unit will not start a new cycle.
|
Bin Full Sensor / Infrared Level Sensor Fault | View Details |
| – |
Ice cubes appear cloudy, white, or contain particles.
|
Water Quality / Mineral Content Issue | View Details |
| – |
Ice cubes clump together in the bin and do not dispense easily.
|
Ice Clumping / Bin Temperature Issue | View Details |
| – |
Ice has a bad taste or odor, even though cubes look clear.
|
Contaminated Water Path / Biofilm Buildup | View Details |
| – |
Ice maker does not power on at all; no lights or display, fan and compressor silent.
|
No Power / Dead Unit | View Details |
| – |
Ice maker freezes water but ice will not release from the evaporator plate.
|
Harvest / Defrost Release Failure | View Details |
| – |
Ice maker frequently starts and stops; short cycling without completing full freeze or harvest.
|
Control / Sensor Cycling Fault | View Details |
| – |
Ice maker is very noisy; rattling, buzzing, or grinding sounds during operation.
|
Mechanical Noise / Vibration Fault | View Details |
| – |
Ice maker leaks water inside the bin or from the front of the cabinet.
|
Internal Water Leak / Overflow | View Details |
| – |
Ice maker makes ice but cubes are small, thin, or hollow.
|
Insufficient Water Fill / Flow Restriction | View Details |
| – |
Ice maker overflows the bin with ice and does not stop production until manually turned off.
|
Bin Overfill / Level Control Failure | View Details |
| – |
Ice maker produces ice very slowly; bin never fills and cycles are much longer than normal.
|
Poor Cooling Performance | View Details |
| – |
Ice maker runs but produces no ice at all; evaporator remains warm to the touch.
|
Compressor or Refrigeration System Failure | View Details |
| – |
Ice maker runs continuously and does not shut off even when the bin is full.
|
Bin Level Detection Failure | View Details |
| – |
Ice maker vibrates excessively or walks/moves during operation.
|
Excessive Vibration / Poor Installation | View Details |
| – |
Ice maker will not start a cycle; display shows normal but nothing happens when Start is pressed.
|
Start Inhibit / Safety Interlock Condition | View Details |
| – |
Loud grinding or squealing noise during ice harvest or cube ejection.
|
Harvest Mechanism Wear / Obstruction | View Details |
| – |
Unit displays lights but buttons do not respond or respond intermittently.
|
Keypad / Touch Control Failure | View Details |
| – |
Water leaking onto the floor from the back or underneath the ice maker.
|
External Drain or Inlet Leak | View Details |
No matching codes found
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