Royal Gourmet
Royal Gourmet Pellet Grills & Smokers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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Er1
Control panel displays Er1 and grill will not start heating; auger and fan do not run.
RTD Temperature Probe Open Circuit
Er2
Control panel displays Er2 and temperature reading is erratic or extremely high/low; grill may shut down.
RTD Temperature Probe Short Circuit
Er3
Display shows Er3 and grill shuts down or will not ignite; fan may run briefly then stop.
Igniter Rod Failure or Ignition Circuit Fault
Er4
Control panel shows Er4 and grill shuts down; fan may continue briefly; often occurs during a cook.
High Temperature Overheat Protection Triggered
Er5
Display shows Er5 and grill will not start; fan may run but auger does not feed pellets.
Auger Motor Overload or Jam Detected
Er6
Control panel displays Er6 and grill shuts down; fan and auger may stop unexpectedly.
Combustion Fan Failure or Fan Circuit Error
Er7
Display shows Er7 and grill will not power up fully; buttons may be unresponsive or display is blank with error flash.
Control Panel Communication or Keypad Failure
Er8
Control panel shows Er8 and grill shuts down; often associated with power fluctuations or tripped GFCI.
AC Input Power Fault or Overcurrent Protection
Er9
Display shows Er9 and grill cannot maintain set temperature; temperature swings widely or reading disappears.
Control Board Temperature Processing Error
FL
Display flashes FL and grill shuts down; fire in the pot has gone out during a cook.
Flame Loss / Flame-Out Detection
H1
Display shows H1 and actual temperature is much higher than the setpoint; grill may shut down for safety.
Runaway High Temperature Condition
L1
Display shows L1 and grill struggles to reach or maintain low temperatures; may extinguish at low settings.
Low Temperature Control or Smolder Condition
P1
Display shows P1 and grill temperature is consistently lower than expected; long recovery times after lid is opened.
Pellet Feed Rate Too Low (P-Setting Adjustment)
P5
Display shows P5 and grill overshoots set temperature and cycles between very hot and cooler periods.
Pellet Feed Rate Too High (P-Setting Adjustment)
Symptom
Auger does not turn; no pellets feed into fire pot even though the motor hums or clicks.
Mechanical Auger Jam
Symptom
Auger motor is completely silent; no hum or movement when grill calls for pellets.
Auger Motor Electrical Failure
Symptom
Built-in meat probe (if equipped) reads incorrect temperatures or no temperature at all.
Meat Probe Sensor Failure or Connection Issue
Symptom
Buttons on control panel are unresponsive or require very hard presses.
Keypad or Switch Failure
Symptom
Combustion fan does not run; fire is smoky and may go out; heavy smoke leaks from hopper.
Combustion Fan Not Operating
Symptom
Digital display is very dim or flickers; difficult to read in normal light.
Weak or Failing Display Module
Symptom
Grease fire occurs in cook chamber; flames visible under drip tray.
Grease Ignition in Drip Pan Area
Symptom
Grease is dripping from seams or bottom of grill instead of into the grease bucket.
Grease Management System Blocked or Misaligned
Symptom
Grill body or lid shows excessive rust; paint is flaking and metal is pitting.
Corrosion of Cook Chamber Components
Symptom
Grill frame or legs feel unstable; unit rocks or wobbles when touched.
Structural Instability of Cart or Legs
Symptom
Grill has hot spots and cold spots; uneven cooking across the grate.
Heat Distribution Imbalance
Symptom
Grill leaks smoke heavily from hopper lid; pellets in hopper become warm or discolored.
Backdraft Through Pellet Hopper
Symptom
Grill makes loud grinding or squealing noise from hopper area during operation.
Noisy Auger or Motor Bearings
Symptom
Grill makes rattling or vibrating noise from under the cook chamber during operation.
Loose Combustion Fan or Mounting Hardware
Symptom
Grill powers on but will not ignite; pellets feed into fire pot but no flame develops.
Ignition Failure Without Error Code
Symptom
Grill produces excessive white smoke and soot; food tastes bitter and sooty.
Incomplete Combustion / Poor Air-Fuel Mix
Symptom
Grill produces very little smoke; pellets burn too cleanly and flavor is weak.
Excessive Combustion Airflow
Symptom
Grill starts but then shuts down after a few minutes; pellets stop feeding and fire goes out.
Intermittent Power or Control Board Shutdown
Symptom
Grill struggles to reach high temperatures (e.g., cannot exceed 350°F) even with lid closed.
Insufficient Heat Output
Symptom
Grill temperature is much higher than the display reading; frequent flare-ups and overcooked food.
RTD Probe Misreading Low
Symptom
Grill temperature is much lower than the display reading; food takes much longer to cook than expected.
RTD Probe Misreading High
Symptom
Grill temperature overshoots setpoint by 50°F or more and then drops below setpoint repeatedly.
Temperature Overshoot and Oscillation
Symptom
Grill trips GFCI outlet or breaker as soon as it is plugged in or turned on.
Ground Fault or Short Circuit
Symptom
Grill will not power on at all; no lights or display on Royal Gourmet pellet control panel.
No AC Power to Control System
Symptom
Lid does not close properly; visible gaps along front or sides.
Lid Misalignment or Hinge Deformation
Symptom
Pellets in hopper swell, crumble, or form clumps; feed becomes inconsistent.
Pellet Moisture Contamination
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| Er1 |
Control panel displays Er1 and grill will not start heating; auger and fan do not run.
|
RTD Temperature Probe Open Circuit | View Details |
| Er2 |
Control panel displays Er2 and temperature reading is erratic or extremely high/low; grill may shut down.
|
RTD Temperature Probe Short Circuit | View Details |
| Er3 |
Display shows Er3 and grill shuts down or will not ignite; fan may run briefly then stop.
|
Igniter Rod Failure or Ignition Circuit Fault | View Details |
| Er4 |
Control panel shows Er4 and grill shuts down; fan may continue briefly; often occurs during a cook.
|
High Temperature Overheat Protection Triggered | View Details |
| Er5 |
Display shows Er5 and grill will not start; fan may run but auger does not feed pellets.
|
Auger Motor Overload or Jam Detected | View Details |
| Er6 |
Control panel displays Er6 and grill shuts down; fan and auger may stop unexpectedly.
|
Combustion Fan Failure or Fan Circuit Error | View Details |
| Er7 |
Display shows Er7 and grill will not power up fully; buttons may be unresponsive or display is blank with error flash.
|
Control Panel Communication or Keypad Failure | View Details |
| Er8 |
Control panel shows Er8 and grill shuts down; often associated with power fluctuations or tripped GFCI.
|
AC Input Power Fault or Overcurrent Protection | View Details |
| Er9 |
Display shows Er9 and grill cannot maintain set temperature; temperature swings widely or reading disappears.
|
Control Board Temperature Processing Error | View Details |
| FL |
Display flashes FL and grill shuts down; fire in the pot has gone out during a cook.
|
Flame Loss / Flame-Out Detection | View Details |
| H1 |
Display shows H1 and actual temperature is much higher than the setpoint; grill may shut down for safety.
|
Runaway High Temperature Condition | View Details |
| L1 |
Display shows L1 and grill struggles to reach or maintain low temperatures; may extinguish at low settings.
|
Low Temperature Control or Smolder Condition | View Details |
| P1 |
Display shows P1 and grill temperature is consistently lower than expected; long recovery times after lid is opened.
|
Pellet Feed Rate Too Low (P-Setting Adjustment) | View Details |
| P5 |
Display shows P5 and grill overshoots set temperature and cycles between very hot and cooler periods.
|
Pellet Feed Rate Too High (P-Setting Adjustment) | View Details |
| – |
Auger does not turn; no pellets feed into fire pot even though the motor hums or clicks.
|
Mechanical Auger Jam | View Details |
| – |
Auger motor is completely silent; no hum or movement when grill calls for pellets.
|
Auger Motor Electrical Failure | View Details |
| – |
Built-in meat probe (if equipped) reads incorrect temperatures or no temperature at all.
|
Meat Probe Sensor Failure or Connection Issue | View Details |
| – |
Buttons on control panel are unresponsive or require very hard presses.
|
Keypad or Switch Failure | View Details |
| – |
Combustion fan does not run; fire is smoky and may go out; heavy smoke leaks from hopper.
|
Combustion Fan Not Operating | View Details |
| – |
Digital display is very dim or flickers; difficult to read in normal light.
|
Weak or Failing Display Module | View Details |
| – |
Grease fire occurs in cook chamber; flames visible under drip tray.
|
Grease Ignition in Drip Pan Area | View Details |
| – |
Grease is dripping from seams or bottom of grill instead of into the grease bucket.
|
Grease Management System Blocked or Misaligned | View Details |
| – |
Grill body or lid shows excessive rust; paint is flaking and metal is pitting.
|
Corrosion of Cook Chamber Components | View Details |
| – |
Grill frame or legs feel unstable; unit rocks or wobbles when touched.
|
Structural Instability of Cart or Legs | View Details |
| – |
Grill has hot spots and cold spots; uneven cooking across the grate.
|
Heat Distribution Imbalance | View Details |
| – |
Grill leaks smoke heavily from hopper lid; pellets in hopper become warm or discolored.
|
Backdraft Through Pellet Hopper | View Details |
| – |
Grill makes loud grinding or squealing noise from hopper area during operation.
|
Noisy Auger or Motor Bearings | View Details |
| – |
Grill makes rattling or vibrating noise from under the cook chamber during operation.
|
Loose Combustion Fan or Mounting Hardware | View Details |
| – |
Grill powers on but will not ignite; pellets feed into fire pot but no flame develops.
|
Ignition Failure Without Error Code | View Details |
| – |
Grill produces excessive white smoke and soot; food tastes bitter and sooty.
|
Incomplete Combustion / Poor Air-Fuel Mix | View Details |
| – |
Grill produces very little smoke; pellets burn too cleanly and flavor is weak.
|
Excessive Combustion Airflow | View Details |
| – |
Grill starts but then shuts down after a few minutes; pellets stop feeding and fire goes out.
|
Intermittent Power or Control Board Shutdown | View Details |
| – |
Grill struggles to reach high temperatures (e.g., cannot exceed 350°F) even with lid closed.
|
Insufficient Heat Output | View Details |
| – |
Grill temperature is much higher than the display reading; frequent flare-ups and overcooked food.
|
RTD Probe Misreading Low | View Details |
| – |
Grill temperature is much lower than the display reading; food takes much longer to cook than expected.
|
RTD Probe Misreading High | View Details |
| – |
Grill temperature overshoots setpoint by 50°F or more and then drops below setpoint repeatedly.
|
Temperature Overshoot and Oscillation | View Details |
| – |
Grill trips GFCI outlet or breaker as soon as it is plugged in or turned on.
|
Ground Fault or Short Circuit | View Details |
| – |
Grill will not power on at all; no lights or display on Royal Gourmet pellet control panel.
|
No AC Power to Control System | View Details |
| – |
Lid does not close properly; visible gaps along front or sides.
|
Lid Misalignment or Hinge Deformation | View Details |
| – |
Pellets in hopper swell, crumble, or form clumps; feed becomes inconsistent.
|
Pellet Moisture Contamination | View Details |
No matching codes found
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