Miele

Miele Robot Vacuums Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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F1
Robot vacuum will not start a cleaning cycle; display or app shows F1 shortly after pressing Start.
Main Power Supply / Battery Protection Fault
F10
Robot vacuum shows F10 and stops; suction motor may not start or may shut off quickly.
Suction Motor / Fan Motor Fault
F11
Robot vacuum displays F11 and stops; may occur when the main brush engages or when moving onto carpets.
Main Brush Motor Overload / Blockage
F12
Robot vacuum shows F12 and may stop with the wheels spinning or stuck against an obstacle.
Overcurrent / Stall Protection on Drive System
F13
Robot vacuum displays F13 and may not connect to the app or Wi‑Fi network.
Wi‑Fi / Communication Module Fault
F14
Robot vacuum shows F14 and stops; may occur when mapping or using camera-based navigation.
Camera / Top Sensor Fault (for models with camera navigation)
F15
Robot vacuum displays F15 and may not detect walls or obstacles correctly, bumping repeatedly.
Front IR Obstacle Sensor Fault
F16
Robot vacuum shows F16 and may not dock correctly or may overshoot the charging station.
Docking Sensor / IR Receiver Fault
F17
Robot vacuum displays F17 and may shut down unexpectedly during cleaning, even with sufficient battery indicated.
Battery Temperature / Sensor Fault
F18
Robot vacuum shows F18 and may not respond to buttons or remote commands reliably.
Keypad / User Interface Fault
F19
Robot vacuum displays F19 and may not update firmware or communicate with the app correctly.
Internal Communication Bus Fault
F2
Robot vacuum stops shortly after starting and displays F2; may not respond to Start until power-cycled.
Main Control Board / Internal Electronics Fault
F20
Robot vacuum shows F20 and refuses to start; may indicate an internal memory or configuration error.
Non-Volatile Memory / Configuration Fault
F3
Robot vacuum reports F3 and refuses to start; may occur immediately after pressing Start or when placed on the dock.
Charging Circuit / Dock Communication Fault
F4
Robot vacuum shows F4 and stops; may occur when starting or during cleaning, often with no movement.
Drive Motor / Wheel Motor Fault
F5
Robot vacuum displays F5 and stops; may spin in place or fail to navigate correctly before error appears.
Steering / Orientation Sensor Fault
F6
Robot vacuum shows F6 and stops; may occur when approaching obstacles or walls.
Front Bumper / Collision Sensor Fault
F7
Robot vacuum displays F7 and stops near stairs or dark floor transitions; may refuse to move forward.
Cliff / Drop Sensor Fault
F8
Robot vacuum shows F8 and stops; may occur when turning or navigating around furniture.
Side Brush Motor / Side Sensor Fault
F9
Robot vacuum displays F9 and stops; may occur when the dust bin is inserted or removed.
Dust Bin Presence / Full Sensor Fault
Symptom
Robot vacuum avoids certain dark-colored rugs or refuses to cross dark floor patterns.
False Cliff Detection
Symptom
Robot vacuum does not charge; it sits on the dock but the battery level does not increase.
Charging Failure
Symptom
Robot vacuum does not respond to scheduled cleaning times; it never starts automatically.
Scheduling / Timer Malfunction
Symptom
Robot vacuum does not return to the charging station at the end of cleaning; it stops in random locations.
Docking / Return-to-Base Failure
Symptom
Robot vacuum does not start at all; no lights or sounds when pressing the power or Start button.
No Power / Dead Robot
Symptom
Robot vacuum emits a burning smell or excessive heat during or after operation.
Overheating / Electrical Fault
Symptom
Robot vacuum frequently reports that the dust bin is missing or not installed, even when it is in place (no specific code shown).
Dust Bin Detection Problem
Symptom
Robot vacuum gets stuck frequently on thresholds, rugs, or under furniture, even in areas it previously navigated.
Mobility / Clearance Issue
Symptom
Robot vacuum is very loud during operation; noise is higher than usual or includes rattling or grinding sounds.
Mechanical Noise / Worn Bearings
Symptom
Robot vacuum leaves lines of debris or fails to pick up dirt along edges and corners.
Ineffective Cleaning / Brush or Side Brush Wear
Symptom
Robot vacuum repeatedly bumps into walls and furniture without slowing down or adjusting course.
Obstacle Detection Failure
Symptom
Robot vacuum runs but has very weak suction; it picks up little debris even on hard floors.
Restricted Airflow / Clogged Filters
Symptom
Robot vacuum runs in circles or has difficulty driving straight; path appears erratic.
Navigation / Drive Imbalance
Symptom
Robot vacuum smells musty or dusty when running, even after emptying the bin.
Odor from Dust System
Symptom
Robot vacuum starts but shuts off after a few minutes; battery indicator may drop quickly.
Reduced Battery Capacity / Aged Battery
Symptom
Robot vacuum’s app connection is unstable; it frequently disconnects or fails to receive commands.
Unstable Wi‑Fi / App Connectivity
Symptom
Robot vacuum’s cleaning pattern is inefficient; it misses large areas or repeats the same area excessively.
Navigation / Mapping Inefficiency
Symptom
Robot vacuum’s front caster wheel does not rotate freely, causing drag marks or navigation issues.
Front Caster Wheel Jam
Symptom
Robot vacuum’s main brush does not spin, but the robot moves and suction works.
Main Brush Drive Failure
Symptom
Side brush does not spin or spins intermittently while the robot is cleaning.
Side Brush Drive Issue
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