Montpellier
Montpellier Washer-Dryer Combos Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Washer-dryer will not start a cycle and may display a key/lock symbol; door will not lock when Start is pressed.
Door Lock Circuit Fault
E02
Washer-dryer does not fill with water or fills very slowly; cycle may stop shortly after start with E02 displayed.
Water Inlet Timeout / Fill Fault
E03
Washer-dryer will not drain; water remains in drum and program stops or will not advance to spin, displaying E03.
Drain Pump Timeout / Drain Fault
E04
Washer-dryer overfills or shows E04 shortly after filling; may attempt to drain continuously or stop with water level too high.
Overfill / Water Level Sensor Fault
E05
Washer-dryer does not heat water during wash; cycles may run cold and take longer, or E05 appears mid-cycle.
Wash Heating Circuit Fault
E06
Drying function does not heat; clothes remain wet or only slightly warm after a drying cycle, with E06 displayed.
Dryer Heating Circuit Fault
E07
Washer-dryer drum does not rotate during wash or spin; motor attempts to start or hums, then E07 appears.
Motor Drive Fault
E08
Washer-dryer fails to reach or maintain spin speed; may start to spin then stop and display E08.
Tachometer / Speed Feedback Fault
E09
Washer-dryer trips the household breaker or shows E09 when heating or spinning; may not start at all.
Short Circuit / Power Module Fault
E10
Washer-dryer stops mid-cycle with E10; may be related to water level not detected correctly (either too low or too high).
General Water Level / Pressure Sensor Error
E11
Washer-dryer displays E11 and may not start or may stop during a cycle; often associated with door lock feedback issues.
Door Lock Feedback Error
E12
Washer-dryer shows E12 during drying; drying cycle stops early or does not start.
Dryer Fan / Airflow Fault
E13
Washer-dryer displays E13 and may stop with water in the base tray; often accompanied by the drain pump running continuously.
Leak Detection / Anti-Flood Fault
E14
Washer-dryer shows E14 and may not complete drying; often related to condenser water system or pump.
Condenser Pump / Drying Water System Fault
E15
Washer-dryer displays E15 and may not start; often associated with communication issues between control boards (if multiple PCBs are used).
Communication Error Between Control Modules
E16
Washer-dryer shows E16 and may stop during spin; often linked to excessive vibration or imbalance detection.
Excessive Vibration / Unbalance Fault
E17
Washer-dryer displays E17 and may not take in water from the correct compartment; often linked to detergent drawer or valve routing.
Dispenser / Valve Routing Fault
E18
Washer-dryer shows E18 and may stop with water in the drum; often indicates a drain time exceeded condition.
Extended Drain Time Fault
E19
Washer-dryer displays E19 and may not start or may freeze during program selection; often linked to EEPROM or program memory issues.
EEPROM / Program Memory Error
E20
Washer-dryer shows E20 and may not heat during drying; often associated with overheating protection.
Dryer Overheat Protection Activated
Symptom
Washer-dryer combo will not power on at all; no lights or display, no response to buttons.
No Power / Dead Appliance
Symptom
Washer-dryer display or LEDs flicker or reset randomly during operation.
Unstable Power / Control Voltage Issue
Symptom
Washer-dryer door will not open at the end of the cycle; no error code displayed and drum is not spinning.
Door Lock Stuck Closed
Symptom
Washer-dryer emits a strong mouldy or musty odour from the drum and door area.
Biofilm / Mould Build-Up
Symptom
Washer-dryer fills and drains but drum does not turn during wash or spin; no error code displayed.
Mechanical Drive Failure Without Error
Symptom
Washer-dryer is extremely noisy during spin, with a rumbling or grinding sound from the rear of the drum.
Drum Bearing Failure
Symptom
Washer-dryer leaks water from the front, often around or under the door.
Front Door Seal / Gasket Leak
Symptom
Washer-dryer leaks water from the rear or underneath during wash or spin.
Internal Hose or Tub Seal Leak
Symptom
Washer-dryer leaves clothes hot and damp after drying; condenser area very warm, and drying times are long.
Poor Drying / Condenser Inefficiency
Symptom
Washer-dryer leaves clothes very wet at the end of the cycle; spin seems weak or does not reach full speed, no error code.
Poor Spin Performance
Symptom
Washer-dryer leaves detergent or softener in the drawer at the end of the cycle.
Poor Dispenser Flushing
Symptom
Washer-dryer leaves grey or black marks on clothing after wash or dry cycles.
Contamination / Seal or Drum Edge Staining
Symptom
Washer-dryer makes a loud banging or knocking noise during spin, especially with heavy loads.
Excessive Vibration / Suspension Wear
Symptom
Washer-dryer makes a scraping or metallic noise when the drum turns, especially at low speed.
Foreign Object Between Drum and Tub
Symptom
Washer-dryer powers on but will not start any program; Start/Pause button unresponsive or just beeps.
User Interface / Start Inhibit Fault
Symptom
Washer-dryer produces a burning smell, especially during drying or high-temperature washes.
Overheating / Electrical or Lint Burn
Symptom
Washer-dryer stops during drying with water collecting in the condenser area or base, but no specific error code.
Condenser Drainage Problem
Symptom
Washer-dryer takes significantly longer than the displayed time to complete cycles, especially with drying.
Cycle Time Extension Due to Sensing
Symptom
Washer-dryer vibrates excessively and "walks" across the floor during spin, even when levelled.
Installation / Floor Resonance Issue
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Washer-dryer will not start a cycle and may display a key/lock symbol; door will not lock when Start is pressed.
|
Door Lock Circuit Fault | View Details |
| E02 |
Washer-dryer does not fill with water or fills very slowly; cycle may stop shortly after start with E02 displayed.
|
Water Inlet Timeout / Fill Fault | View Details |
| E03 |
Washer-dryer will not drain; water remains in drum and program stops or will not advance to spin, displaying E03.
|
Drain Pump Timeout / Drain Fault | View Details |
| E04 |
Washer-dryer overfills or shows E04 shortly after filling; may attempt to drain continuously or stop with water level too high.
|
Overfill / Water Level Sensor Fault | View Details |
| E05 |
Washer-dryer does not heat water during wash; cycles may run cold and take longer, or E05 appears mid-cycle.
|
Wash Heating Circuit Fault | View Details |
| E06 |
Drying function does not heat; clothes remain wet or only slightly warm after a drying cycle, with E06 displayed.
|
Dryer Heating Circuit Fault | View Details |
| E07 |
Washer-dryer drum does not rotate during wash or spin; motor attempts to start or hums, then E07 appears.
|
Motor Drive Fault | View Details |
| E08 |
Washer-dryer fails to reach or maintain spin speed; may start to spin then stop and display E08.
|
Tachometer / Speed Feedback Fault | View Details |
| E09 |
Washer-dryer trips the household breaker or shows E09 when heating or spinning; may not start at all.
|
Short Circuit / Power Module Fault | View Details |
| E10 |
Washer-dryer stops mid-cycle with E10; may be related to water level not detected correctly (either too low or too high).
|
General Water Level / Pressure Sensor Error | View Details |
| E11 |
Washer-dryer displays E11 and may not start or may stop during a cycle; often associated with door lock feedback issues.
|
Door Lock Feedback Error | View Details |
| E12 |
Washer-dryer shows E12 during drying; drying cycle stops early or does not start.
|
Dryer Fan / Airflow Fault | View Details |
| E13 |
Washer-dryer displays E13 and may stop with water in the base tray; often accompanied by the drain pump running continuously.
|
Leak Detection / Anti-Flood Fault | View Details |
| E14 |
Washer-dryer shows E14 and may not complete drying; often related to condenser water system or pump.
|
Condenser Pump / Drying Water System Fault | View Details |
| E15 |
Washer-dryer displays E15 and may not start; often associated with communication issues between control boards (if multiple PCBs are used).
|
Communication Error Between Control Modules | View Details |
| E16 |
Washer-dryer shows E16 and may stop during spin; often linked to excessive vibration or imbalance detection.
|
Excessive Vibration / Unbalance Fault | View Details |
| E17 |
Washer-dryer displays E17 and may not take in water from the correct compartment; often linked to detergent drawer or valve routing.
|
Dispenser / Valve Routing Fault | View Details |
| E18 |
Washer-dryer shows E18 and may stop with water in the drum; often indicates a drain time exceeded condition.
|
Extended Drain Time Fault | View Details |
| E19 |
Washer-dryer displays E19 and may not start or may freeze during program selection; often linked to EEPROM or program memory issues.
|
EEPROM / Program Memory Error | View Details |
| E20 |
Washer-dryer shows E20 and may not heat during drying; often associated with overheating protection.
|
Dryer Overheat Protection Activated | View Details |
| – |
Washer-dryer combo will not power on at all; no lights or display, no response to buttons.
|
No Power / Dead Appliance | View Details |
| – |
Washer-dryer display or LEDs flicker or reset randomly during operation.
|
Unstable Power / Control Voltage Issue | View Details |
| – |
Washer-dryer door will not open at the end of the cycle; no error code displayed and drum is not spinning.
|
Door Lock Stuck Closed | View Details |
| – |
Washer-dryer emits a strong mouldy or musty odour from the drum and door area.
|
Biofilm / Mould Build-Up | View Details |
| – |
Washer-dryer fills and drains but drum does not turn during wash or spin; no error code displayed.
|
Mechanical Drive Failure Without Error | View Details |
| – |
Washer-dryer is extremely noisy during spin, with a rumbling or grinding sound from the rear of the drum.
|
Drum Bearing Failure | View Details |
| – |
Washer-dryer leaks water from the front, often around or under the door.
|
Front Door Seal / Gasket Leak | View Details |
| – |
Washer-dryer leaks water from the rear or underneath during wash or spin.
|
Internal Hose or Tub Seal Leak | View Details |
| – |
Washer-dryer leaves clothes hot and damp after drying; condenser area very warm, and drying times are long.
|
Poor Drying / Condenser Inefficiency | View Details |
| – |
Washer-dryer leaves clothes very wet at the end of the cycle; spin seems weak or does not reach full speed, no error code.
|
Poor Spin Performance | View Details |
| – |
Washer-dryer leaves detergent or softener in the drawer at the end of the cycle.
|
Poor Dispenser Flushing | View Details |
| – |
Washer-dryer leaves grey or black marks on clothing after wash or dry cycles.
|
Contamination / Seal or Drum Edge Staining | View Details |
| – |
Washer-dryer makes a loud banging or knocking noise during spin, especially with heavy loads.
|
Excessive Vibration / Suspension Wear | View Details |
| – |
Washer-dryer makes a scraping or metallic noise when the drum turns, especially at low speed.
|
Foreign Object Between Drum and Tub | View Details |
| – |
Washer-dryer powers on but will not start any program; Start/Pause button unresponsive or just beeps.
|
User Interface / Start Inhibit Fault | View Details |
| – |
Washer-dryer produces a burning smell, especially during drying or high-temperature washes.
|
Overheating / Electrical or Lint Burn | View Details |
| – |
Washer-dryer stops during drying with water collecting in the condenser area or base, but no specific error code.
|
Condenser Drainage Problem | View Details |
| – |
Washer-dryer takes significantly longer than the displayed time to complete cycles, especially with drying.
|
Cycle Time Extension Due to Sensing | View Details |
| – |
Washer-dryer vibrates excessively and "walks" across the floor during spin, even when levelled.
|
Installation / Floor Resonance Issue | View Details |
No matching codes found
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