Whirlpool

Whirlpool Water Heaters Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E1
E1 error on gas power vent or direct vent Whirlpool water heater, no ignition or unit shuts down
Ignition Lockout
E2
E2 error on gas power vent model, blower or pressure switch problem, unit will not fire
Blower / Draft Fault
E3
E3 error on gas model, ECO (energy cut off) or high limit opened, burner will not light
High Limit / ECO Trip
E4
E4 error on gas model, flammable vapor sensor (FVS) fault or lockout
Flammable Vapor Sensor Activation / Failure
E5
E5 error on gas model, thermopile or pilot circuit fault, pilot will not stay lit
Thermopile / Pilot Failure
F01
Control board fault code F01 displayed, water heater unresponsive or stuck in standby
Main Control Board Failure
F02
F02 error displayed, water heater not heating or shutting down shortly after start
Temperature Sensor (Thermistor) Failure
F03
F03 error code, water temperature overshoots setpoint or unit shuts down on overheat
Overtemperature / High Limit Trip
F04
F04 error displayed, no hot water, unit indicates ignition or flame failure on gas model
Ignition Failure / Flame Not Detected
F05
F05 error code, water heater will not start heating cycle, fan may run briefly then stop (power vent or hybrid models)
Pressure Switch or Air Proving Fault
F06
F06 error, hybrid or heat pump water heater not heating properly, unit may revert to electric resistance mode
Heat Pump System Fault
F07
F07 error code, no hot water, elements not energizing on electric or hybrid model
Heating Element Circuit Fault
F08
F08 error, hybrid water heater shows communication or internal control error, may lock out
Control Communication Error
F09
F09 error code, water heater not heating, may indicate line voltage or power supply issue
Line Voltage / Power Supply Fault
F10
F10 error, hybrid water heater indicates condensate or drain issue, may shut down heat pump mode
Condensate Drain Fault
F11
F11 error code, hybrid water heater shows fan or airflow fault, may run loudly then stop
Evaporator Fan / Blower Fault
F12
F12 error, hybrid water heater indicates ambient temperature sensor fault, may lock out heat pump mode
Ambient Temperature Sensor Failure
F13
F13 error code, hybrid water heater indicates evaporator coil sensor fault
Evaporator Temperature Sensor Failure
F14
F14 error, hybrid water heater indicates discharge or compressor temperature sensor fault
Discharge Temperature Sensor Failure
F15
F15 error code, hybrid water heater indicates tank temperature sensor fault (upper or lower)
Tank Thermistor Fault
F16
F16 error, hybrid water heater indicates leak detection or pan sensor fault (on models with leak sensor)
Leak Sensor Activation / Fault
F17
F17 error code, hybrid water heater indicates compressor overload or high discharge temperature
Compressor Overload / High Discharge Protection
F18
F18 error, hybrid water heater indicates anode or corrosion protection system fault (on powered anode models)
Powered Anode / Corrosion Protection Fault
F19
F19 error code, hybrid water heater indicates T&P (temperature and pressure) sensor or switch fault (on monitored models)
T&P Monitoring Fault
Symptom
Condensation or water on floor around new gas water heater during first operation
Normal Condensation vs. Leak Misdiagnosis
Symptom
Gas Whirlpool water heater pilot will not light or stay lit (no electronic display)
Pilot Ignition Failure
Symptom
Hybrid Whirlpool water heater not producing enough hot water in Heat Pump mode
Underperformance in Heat Pump Mode
Symptom
Hybrid Whirlpool water heater very noisy (compressor/fan) during operation
Excessive Vibration / Noise
Symptom
Insufficient hot water, runs out quickly on electric Whirlpool water heater
Partial Heating / Lower Element Not Operating
Symptom
No hot water at all, electric Whirlpool water heater, no error code (non-digital model)
Complete Loss of Heating on Electric Model
Symptom
Rumbling, popping, or banging noises during heating
Sediment Boiling / Scale Buildup
Symptom
Sooting or yellow lazy flame on gas Whirlpool water heater
Incomplete Combustion / Venting Issue
Symptom
T&P relief valve discharging water periodically
Temperature and Pressure Relief Discharge
Symptom
Water hammer or banging pipes when water heater cycles or valves close
Hydraulic Shock / Water Hammer
Symptom
Water has rotten egg or sulfur smell, especially hot water
Hydrogen Sulfide Odor Reaction
Symptom
Water has rusty or discolored appearance from hot taps
Corrosion / Rust Contamination
Symptom
Water heater leaking from bottom or from tank seam
Tank Rupture / Internal Tank Leak
Symptom
Water heater leaking from drain valve at bottom
Leaking Drain Valve
Symptom
Water heater leaks from top around inlet/outlet connections
Top Plumbing Connection Leak
Symptom
Water heater trips breaker frequently
Electrical Overload / Short
Symptom
Water too hot, scalding at taps, thermostat set normally
Overheating / Thermostat Stuck Closed
Symptom
Whirlpool water heater will not start after power outage
Control Lockout / Power Reset Issue
Symptom
Whistling or high-pitched noise from water heater when hot water is used
Flow Restriction / Partially Closed Valve
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