Balay Wine Coolers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Wine cooler display shows E1 and the interior temperature rises well above the set value; compressor does not run or runs briefly then stops.
Cabinet Temperature Sensor (NTC) Failure
E10
Display shows E10 and the door alarm may sound even when the door is closed; cooling may stop after some time.
Door Switch or Door Status Sensor Fault
E11
Display shows E11 and the dual-zone wine cooler cannot independently control the upper zone temperature.
Upper Zone Temperature Sensor or Control Fault
E12
Display shows E12 and the dual-zone wine cooler cannot independently control the lower zone temperature.
Lower Zone Temperature Sensor or Control Fault
E13
Display shows E13 and the internal fan speed is erratic or reported incorrectly; sometimes accompanied by noise warnings.
Fan Tachometer or Speed Feedback Fault
E14
Display shows E14 and the wine cooler may not respond to temperature adjustments; buttons may seem unresponsive.
User Interface / Keypad Communication Fault
E15
Display shows E15 and the compressor cycles rapidly or not at all; temperature is unstable.
Compressor Relay or Output Stage Fault
E2
Display shows E2 and the wine cooler runs continuously or cycles erratically; temperature reading is inaccurate or frozen at one value.
Evaporator Temperature Sensor (NTC) Failure
E3
Wine cooler shows E3 and the compressor and fan may not start; unit may stay off or run only briefly.
Ambient Temperature Sensor (NTC) Failure
E4
Display shows E4 and the wine cooler may not defrost properly; heavy ice buildup on the evaporator or frequent temperature swings.
Defrost Sensor or Defrost Circuit Failure
E5
Wine cooler shows E5 and the compressor does not start; fans may run but no cooling occurs.
Compressor Start/Overload Protection Fault
E6
Display shows E6 and the internal fan does not run; uneven temperature distribution and warm spots inside the cabinet.
Evaporator/Interior Fan Motor Fault
E7
Display shows E7 and the interior light or display backlight may flicker or fail; temperature control may still work.
LED Lighting or Display Backlight Circuit Fault
E8
Display shows E8 and the wine cooler does not cool properly; compressor may run continuously or not at all.
Main Control Board Communication or Logic Fault
E9
Display shows E9 and the wine cooler may shut down or run erratically; sometimes accompanied by beeping.
Power Supply or Voltage Fault
Symptom
Buttons on the control panel are unresponsive or require very hard presses.
Keypad / Touch Control Failure
Symptom
Condensation or water droplets forming on the inside of the glass door and on bottles.
High Humidity / Door Seal Issue
Symptom
Condenser fan at the rear does not run, causing the compressor area to become very hot.
Condenser Fan Failure
Symptom
Display shows incorrect temperature compared to an accurate thermometer placed inside.
Temperature Calibration / Sensor Drift
Symptom
Door does not close properly or pops open slightly after being shut.
Door Alignment / Hinge or Gasket Problem
Symptom
Door gasket is torn, cracked, or hardened, leading to warm air leaks and poor cooling.
Door Gasket Deterioration
Symptom
Dual-zone wine cooler shows large temperature difference between zones even when set to similar values.
Dual-Zone Airflow or Control Imbalance
Symptom
Excessive frost or ice buildup on the evaporator and rear interior wall; airflow is restricted and cooling performance drops.
Defrost System Failure
Symptom
High-pitched whistling or whooshing noise from the back of the wine cooler.
Refrigerant Flow or Fan Airflow Noise
Symptom
Interior fan runs loudly or intermittently; airflow inside seems weak.
Evaporator Fan Wear or Obstruction
Symptom
Interior LED lighting is dim, flickering, or completely off while the rest of the cooler works.
LED Lighting Failure
Symptom
Moldy or musty odor inside the wine cooler, even when it is cooling correctly.
Interior Odor / Biological Growth
Symptom
Rattling or clinking noise from inside the cabinet when the compressor runs.
Internal Vibration / Shelf Noise
Symptom
Strong chemical or burning smell coming from the wine cooler.
Electrical Overheating or Component Failure
Symptom
Water pooling at the bottom of the wine cooler or leaking onto the floor from the front.
Drainage / Condensate Leak
Symptom
Wine cooler display is on but compressor and fan never start; temperature remains at room temperature.
Control Logic / Start Inhibit Fault
Symptom
Wine cooler frequently turns on and off in very short cycles (short cycling).
Short Cycling of Compressor
Symptom
Wine cooler interior is too cold; bottles or labels may show signs of freezing even at moderate set temperatures.
Overcooling / Thermostat Control Failure
Symptom
Wine cooler interior light stays on even when the door is closed, causing warming and condensation.
Light Stuck On / Door Switch Malfunction
Symptom
Wine cooler makes loud humming or buzzing noises during operation.
Compressor or Vibration Noise
Symptom
Wine cooler not cooling at all; interior is at room temperature, though lights and display work.
Complete Loss of Cooling
Symptom
Wine cooler runs constantly but does not reach the set temperature; it is cool but not cold enough.
Partial Loss of Cooling Efficiency
Symptom
Wine cooler vibrates excessively and may move slightly on the floor when the compressor runs.
Excessive Vibration
Symptom
Wine cooler will not start at all; display is off and no lights or sounds are present.
No Power / Dead Appliance
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Wine cooler display shows E1 and the interior temperature rises well above the set value; compressor does not run or runs briefly then stops.
|
Cabinet Temperature Sensor (NTC) Failure | View Details |
| E10 |
Display shows E10 and the door alarm may sound even when the door is closed; cooling may stop after some time.
|
Door Switch or Door Status Sensor Fault | View Details |
| E11 |
Display shows E11 and the dual-zone wine cooler cannot independently control the upper zone temperature.
|
Upper Zone Temperature Sensor or Control Fault | View Details |
| E12 |
Display shows E12 and the dual-zone wine cooler cannot independently control the lower zone temperature.
|
Lower Zone Temperature Sensor or Control Fault | View Details |
| E13 |
Display shows E13 and the internal fan speed is erratic or reported incorrectly; sometimes accompanied by noise warnings.
|
Fan Tachometer or Speed Feedback Fault | View Details |
| E14 |
Display shows E14 and the wine cooler may not respond to temperature adjustments; buttons may seem unresponsive.
|
User Interface / Keypad Communication Fault | View Details |
| E15 |
Display shows E15 and the compressor cycles rapidly or not at all; temperature is unstable.
|
Compressor Relay or Output Stage Fault | View Details |
| E2 |
Display shows E2 and the wine cooler runs continuously or cycles erratically; temperature reading is inaccurate or frozen at one value.
|
Evaporator Temperature Sensor (NTC) Failure | View Details |
| E3 |
Wine cooler shows E3 and the compressor and fan may not start; unit may stay off or run only briefly.
|
Ambient Temperature Sensor (NTC) Failure | View Details |
| E4 |
Display shows E4 and the wine cooler may not defrost properly; heavy ice buildup on the evaporator or frequent temperature swings.
|
Defrost Sensor or Defrost Circuit Failure | View Details |
| E5 |
Wine cooler shows E5 and the compressor does not start; fans may run but no cooling occurs.
|
Compressor Start/Overload Protection Fault | View Details |
| E6 |
Display shows E6 and the internal fan does not run; uneven temperature distribution and warm spots inside the cabinet.
|
Evaporator/Interior Fan Motor Fault | View Details |
| E7 |
Display shows E7 and the interior light or display backlight may flicker or fail; temperature control may still work.
|
LED Lighting or Display Backlight Circuit Fault | View Details |
| E8 |
Display shows E8 and the wine cooler does not cool properly; compressor may run continuously or not at all.
|
Main Control Board Communication or Logic Fault | View Details |
| E9 |
Display shows E9 and the wine cooler may shut down or run erratically; sometimes accompanied by beeping.
|
Power Supply or Voltage Fault | View Details |
| – |
Buttons on the control panel are unresponsive or require very hard presses.
|
Keypad / Touch Control Failure | View Details |
| – |
Condensation or water droplets forming on the inside of the glass door and on bottles.
|
High Humidity / Door Seal Issue | View Details |
| – |
Condenser fan at the rear does not run, causing the compressor area to become very hot.
|
Condenser Fan Failure | View Details |
| – |
Display shows incorrect temperature compared to an accurate thermometer placed inside.
|
Temperature Calibration / Sensor Drift | View Details |
| – |
Door does not close properly or pops open slightly after being shut.
|
Door Alignment / Hinge or Gasket Problem | View Details |
| – |
Door gasket is torn, cracked, or hardened, leading to warm air leaks and poor cooling.
|
Door Gasket Deterioration | View Details |
| – |
Dual-zone wine cooler shows large temperature difference between zones even when set to similar values.
|
Dual-Zone Airflow or Control Imbalance | View Details |
| – |
Excessive frost or ice buildup on the evaporator and rear interior wall; airflow is restricted and cooling performance drops.
|
Defrost System Failure | View Details |
| – |
High-pitched whistling or whooshing noise from the back of the wine cooler.
|
Refrigerant Flow or Fan Airflow Noise | View Details |
| – |
Interior fan runs loudly or intermittently; airflow inside seems weak.
|
Evaporator Fan Wear or Obstruction | View Details |
| – |
Interior LED lighting is dim, flickering, or completely off while the rest of the cooler works.
|
LED Lighting Failure | View Details |
| – |
Moldy or musty odor inside the wine cooler, even when it is cooling correctly.
|
Interior Odor / Biological Growth | View Details |
| – |
Rattling or clinking noise from inside the cabinet when the compressor runs.
|
Internal Vibration / Shelf Noise | View Details |
| – |
Strong chemical or burning smell coming from the wine cooler.
|
Electrical Overheating or Component Failure | View Details |
| – |
Water pooling at the bottom of the wine cooler or leaking onto the floor from the front.
|
Drainage / Condensate Leak | View Details |
| – |
Wine cooler display is on but compressor and fan never start; temperature remains at room temperature.
|
Control Logic / Start Inhibit Fault | View Details |
| – |
Wine cooler frequently turns on and off in very short cycles (short cycling).
|
Short Cycling of Compressor | View Details |
| – |
Wine cooler interior is too cold; bottles or labels may show signs of freezing even at moderate set temperatures.
|
Overcooling / Thermostat Control Failure | View Details |
| – |
Wine cooler interior light stays on even when the door is closed, causing warming and condensation.
|
Light Stuck On / Door Switch Malfunction | View Details |
| – |
Wine cooler makes loud humming or buzzing noises during operation.
|
Compressor or Vibration Noise | View Details |
| – |
Wine cooler not cooling at all; interior is at room temperature, though lights and display work.
|
Complete Loss of Cooling | View Details |
| – |
Wine cooler runs constantly but does not reach the set temperature; it is cool but not cold enough.
|
Partial Loss of Cooling Efficiency | View Details |
| – |
Wine cooler vibrates excessively and may move slightly on the floor when the compressor runs.
|
Excessive Vibration | View Details |
| – |
Wine cooler will not start at all; display is off and no lights or sounds are present.
|
No Power / Dead Appliance | View Details |
No matching codes found
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