Dyson Carpet Cleaners Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Machine will not start, small “E1” flashes on the display or LED sequence in manual indicates E1 fault
Overheat / Thermal Cut-Out Tripped
E10
Display shows E10 and machine will not start, often after storage in a damp area
Moisture / Humidity Sensor Triggered
E11
E11 displayed, machine runs but suction is reduced and motor pitch is high
Filter Restriction Detected
E12
E12 displayed, machine will not run and a padlock or key icon may be shown
Child Lock / Safety Lock Engaged
E13
E13 displayed, burning smell or high-pitched squeal from cleaner head
Brush Bar Drive Belt Slip / Overheat
E14
E14 displayed, machine stops when solution trigger is pressed
Trigger Switch / Handle Microswitch Fault
E15
E15 displayed, machine beeps and will not run after a power surge or outage
Internal Power Supply / Surge Protection Fault
E2
Carpet cleaner runs briefly then shuts off, E2 displayed or indicated by two-flash LED pattern
Motor Overcurrent / Motor Protection Trip
E3
No brush bar movement, E3 displayed or three-flash LED pattern on brush bar icon
Brush Bar Motor Overload / Stall
E4
Carpet cleaner will not spray solution, E4 displayed or spray icon flashing
Solution Pump Failure / Pump Circuit Fault
E5
Carpet cleaner shuts down when using solution spray, E5 displayed
Pump Overload / Short Circuit
E6
No suction from the floorhead, E6 displayed or suction icon flashing
Suction Path Blockage / Low Airflow Detected
E7
Carpet cleaner will not pick up dirty water, E7 displayed, dirty water tank icon flashing
Recovery Tank Full / Float Switch Activated
E8
Machine powers on but shuts off when reclined or when moving the handle, E8 displayed
Tilt / Recline Sensor Fault
E9
Battery-powered Dyson carpet cleaner shows E9 and will not run even when charged
Battery Pack Fault / Overvoltage or Undervoltage
Symptom
Battery-powered carpet cleaner has very short runtime even after full charge
Battery Capacity Degradation
Symptom
Brush bar does not spin, but there is suction and no error code
Brush Bar Drive Failure Without Electronic Detection
Symptom
Carpet cleaner does not stand upright securely and tends to fall over
Upright Lock / Foot Pedal Mechanism Wear
Symptom
Carpet cleaner is very loud compared to previous use, with a roaring or howling sound
Airflow Restriction or Motor Bearing Wear
Symptom
Carpet cleaner leaves black or dark marks on the carpet
Contamination from Brush Bar or Wheels
Symptom
Carpet cleaner leaves carpets very wet after cleaning, with little water being recovered into the dirty water tank
Poor Extraction / Recovery Suction Loss
Symptom
Carpet cleaner leaves detergent residue or foam on the carpet
Excess Solution Application / Insufficient Rinse or Extraction
Symptom
Carpet cleaner leaves streaks or uneven cleaning lines on the carpet
Uneven Brush Contact / Blocked Spray Pattern
Symptom
Carpet cleaner performance is weak on high-pile or shag carpets
Inadequate Brush Penetration / Height Setting Issue
Symptom
Carpet cleaner runs but there is a strong electrical or burning smell
Overheating Motor or Belt
Symptom
Carpet cleaner shuts off when tilted to use hose or tools
Position Sensor / Safety Cut-Out Behaviour
Symptom
Carpet cleaner vibrates excessively or feels unstable during use
Mechanical Imbalance / Worn Wheels
Symptom
Carpet cleaner will not turn on at all, no lights or sounds
No Power / Dead Appliance
Symptom
Dirty water leaks from the recovery tank area during or after use
Recovery Tank Seal Failure / Overfilling
Symptom
Display or indicator lights flicker during operation
Unstable Power / Loose Electrical Connection
Symptom
Handle feels loose or wobbly, affecting cleaning performance
Handle / Wand Mechanical Wear
Symptom
High-pitched whistling noise and reduced suction
Air Leak in Suction Path
Symptom
Loud rattling or grinding noise from the floorhead when cleaning
Brush Bar Bearing Wear / Foreign Object in Head
Symptom
Machine trips the household circuit breaker or blows fuses when switched on
Electrical Short / Ground Fault
Symptom
Motor cuts out intermittently during use, then restarts after a short pause
Intermittent Thermal Overload / Loose Connection
Symptom
No solution sprays onto the carpet, but the machine runs normally otherwise
Solution Delivery Blockage
Symptom
Solution leaks from the bottom of the machine when not in use
Solution Tank or Hose Leak
Symptom
Solution trigger is stiff or does not return fully after being pressed
Trigger Mechanism Binding
Symptom
Strong musty or sour smell from the machine during use
Microbial Growth in Tanks and Internal Hoses
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Machine will not start, small “E1” flashes on the display or LED sequence in manual indicates E1 fault
|
Overheat / Thermal Cut-Out Tripped | View Details |
| E10 |
Display shows E10 and machine will not start, often after storage in a damp area
|
Moisture / Humidity Sensor Triggered | View Details |
| E11 |
E11 displayed, machine runs but suction is reduced and motor pitch is high
|
Filter Restriction Detected | View Details |
| E12 |
E12 displayed, machine will not run and a padlock or key icon may be shown
|
Child Lock / Safety Lock Engaged | View Details |
| E13 |
E13 displayed, burning smell or high-pitched squeal from cleaner head
|
Brush Bar Drive Belt Slip / Overheat | View Details |
| E14 |
E14 displayed, machine stops when solution trigger is pressed
|
Trigger Switch / Handle Microswitch Fault | View Details |
| E15 |
E15 displayed, machine beeps and will not run after a power surge or outage
|
Internal Power Supply / Surge Protection Fault | View Details |
| E2 |
Carpet cleaner runs briefly then shuts off, E2 displayed or indicated by two-flash LED pattern
|
Motor Overcurrent / Motor Protection Trip | View Details |
| E3 |
No brush bar movement, E3 displayed or three-flash LED pattern on brush bar icon
|
Brush Bar Motor Overload / Stall | View Details |
| E4 |
Carpet cleaner will not spray solution, E4 displayed or spray icon flashing
|
Solution Pump Failure / Pump Circuit Fault | View Details |
| E5 |
Carpet cleaner shuts down when using solution spray, E5 displayed
|
Pump Overload / Short Circuit | View Details |
| E6 |
No suction from the floorhead, E6 displayed or suction icon flashing
|
Suction Path Blockage / Low Airflow Detected | View Details |
| E7 |
Carpet cleaner will not pick up dirty water, E7 displayed, dirty water tank icon flashing
|
Recovery Tank Full / Float Switch Activated | View Details |
| E8 |
Machine powers on but shuts off when reclined or when moving the handle, E8 displayed
|
Tilt / Recline Sensor Fault | View Details |
| E9 |
Battery-powered Dyson carpet cleaner shows E9 and will not run even when charged
|
Battery Pack Fault / Overvoltage or Undervoltage | View Details |
| – |
Battery-powered carpet cleaner has very short runtime even after full charge
|
Battery Capacity Degradation | View Details |
| – |
Brush bar does not spin, but there is suction and no error code
|
Brush Bar Drive Failure Without Electronic Detection | View Details |
| – |
Carpet cleaner does not stand upright securely and tends to fall over
|
Upright Lock / Foot Pedal Mechanism Wear | View Details |
| – |
Carpet cleaner is very loud compared to previous use, with a roaring or howling sound
|
Airflow Restriction or Motor Bearing Wear | View Details |
| – |
Carpet cleaner leaves black or dark marks on the carpet
|
Contamination from Brush Bar or Wheels | View Details |
| – |
Carpet cleaner leaves carpets very wet after cleaning, with little water being recovered into the dirty water tank
|
Poor Extraction / Recovery Suction Loss | View Details |
| – |
Carpet cleaner leaves detergent residue or foam on the carpet
|
Excess Solution Application / Insufficient Rinse or Extraction | View Details |
| – |
Carpet cleaner leaves streaks or uneven cleaning lines on the carpet
|
Uneven Brush Contact / Blocked Spray Pattern | View Details |
| – |
Carpet cleaner performance is weak on high-pile or shag carpets
|
Inadequate Brush Penetration / Height Setting Issue | View Details |
| – |
Carpet cleaner runs but there is a strong electrical or burning smell
|
Overheating Motor or Belt | View Details |
| – |
Carpet cleaner shuts off when tilted to use hose or tools
|
Position Sensor / Safety Cut-Out Behaviour | View Details |
| – |
Carpet cleaner vibrates excessively or feels unstable during use
|
Mechanical Imbalance / Worn Wheels | View Details |
| – |
Carpet cleaner will not turn on at all, no lights or sounds
|
No Power / Dead Appliance | View Details |
| – |
Dirty water leaks from the recovery tank area during or after use
|
Recovery Tank Seal Failure / Overfilling | View Details |
| – |
Display or indicator lights flicker during operation
|
Unstable Power / Loose Electrical Connection | View Details |
| – |
Handle feels loose or wobbly, affecting cleaning performance
|
Handle / Wand Mechanical Wear | View Details |
| – |
High-pitched whistling noise and reduced suction
|
Air Leak in Suction Path | View Details |
| – |
Loud rattling or grinding noise from the floorhead when cleaning
|
Brush Bar Bearing Wear / Foreign Object in Head | View Details |
| – |
Machine trips the household circuit breaker or blows fuses when switched on
|
Electrical Short / Ground Fault | View Details |
| – |
Motor cuts out intermittently during use, then restarts after a short pause
|
Intermittent Thermal Overload / Loose Connection | View Details |
| – |
No solution sprays onto the carpet, but the machine runs normally otherwise
|
Solution Delivery Blockage | View Details |
| – |
Solution leaks from the bottom of the machine when not in use
|
Solution Tank or Hose Leak | View Details |
| – |
Solution trigger is stiff or does not return fully after being pressed
|
Trigger Mechanism Binding | View Details |
| – |
Strong musty or sour smell from the machine during use
|
Microbial Growth in Tanks and Internal Hoses | View Details |
No matching codes found
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