Costway

Costway Ice Makers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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ADD
Display shows ADD or water droplet icon; unit beeps and stops making ice.
Low Water Condition
E1
Ice maker stops working and displays E1 on the control panel; no ice is produced.
Ambient Temperature Sensor Failure
E2
E2 error on display; ice maker powers on but does not start ice-making cycle or stops shortly after starting.
Water Level Sensor / Float Switch Fault
E3
E3 error appears; ice maker may start but stops mid-cycle or fails to harvest ice.
Evaporator Temperature Sensor Failure
E4
E4 error on display; ice maker may not start or may shut down shortly after beginning to freeze.
Refrigeration System Protection / High Temperature Fault
E5
E5 error displayed; ice maker may stop mid-cycle or fail to harvest ice properly.
Ice Full Sensor / Infrared Beam Fault
E6
E6 error on display; unit may not start or may shut down unexpectedly.
Internal Communication / Control Board Fault
E7
E7 error appears; ice maker may not detect water correctly or may stop with water still in the reservoir.
Water Pump Feedback / Flow Detection Error
ICE
Display shows ICE or ice-bin icon; unit stops making ice even though some ice has melted.
Ice Bin Full Condition
Symptom
Buttons on the control panel are unresponsive or require very hard pressing.
Worn or Failed Keypad
Symptom
Display and lights work, but pressing the power or start button does nothing; no ice-making cycle begins.
Control Input / Start Circuit Fault
Symptom
Display segments are missing or unreadable, but the unit still makes ice.
Partial Display Failure
Symptom
Display shows normal operation but the water pump is very loud or buzzing.
Noisy Water Pump
Symptom
Ice cubes are cloudy or white instead of clear.
High Mineral Content / Entrapped Air in Ice
Symptom
Ice cubes are very small, hollow, or melt quickly in drinks.
Insufficient Freeze Time / Poor Ice Formation
Symptom
Ice cubes have a bad taste or odor, even when freshly made.
Contaminated Water Path
Symptom
Ice cubes stick together in large clumps in the basket.
Ice Clumping in Storage Bin
Symptom
Ice maker continues to run and attempt to make ice even when the bin is clearly full.
Ice Full Detection Failure
Symptom
Ice maker displays normal operation but ice is very soft or slushy when harvested.
Incomplete Freezing / Early Harvest
Symptom
Ice maker does not power on at all; no lights or display when plugged in.
No Power / Dead Unit
Symptom
Ice maker emits a burning smell or electrical odor during operation.
Overheating Electrical Component
Symptom
Ice maker exterior becomes unusually hot to the touch during operation.
Overheating Cabinet
Symptom
Ice maker is running but makes a loud grinding or rattling noise during operation.
Mechanical Noise from Fan or Pump
Symptom
Ice maker makes a loud clicking or knocking sound during harvest when ice drops.
Harvest Mechanism Impact Noise
Symptom
Ice maker makes ice normally but the cubes are irregularly shaped or broken.
Irregular Ice Formation
Symptom
Ice maker produces ice very slowly; cycles take much longer than normal and ice output is low.
Reduced Cooling Efficiency
Symptom
Ice maker runs a cleaning cycle but does not circulate water properly during cleaning.
Cleaning Cycle Water Flow Issue
Symptom
Ice maker runs but produces no ice at all; compressor and fan may or may not run.
Refrigeration System Failure (No Cooling)
Symptom
Ice maker starts a cycle but stops partway through and resets repeatedly.
Intermittent Power or Overheat Protection Trip
Symptom
Ice maker stops making ice after a few cycles and requires manual restart.
Thermal Overload or Logic Lockup
Symptom
Ice maker trips the household circuit breaker or GFCI outlet when turned on.
Electrical Short or Ground Fault
Symptom
Ice maker vibrates excessively or moves on the countertop during operation.
Excessive Vibration
Symptom
Visible mold, slime, or discoloration inside the water reservoir or on the ice basket.
Microbial Contamination
Symptom
Water appears inside the ice storage bin area or under the ice basket, causing ice to melt quickly.
Internal Water Overflow / Misaligned Water Tray
Symptom
Water leaking from the bottom or sides of the ice maker onto the countertop or floor.
External Water Leak
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