Hansa Refrigerators Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Refrigerator compartment temperature too high; display shows E1 and may beep intermittently.
Refrigerator Compartment Temperature Sensor Failure
E10
Display shows E10; refrigerator may not defrost properly and may show irregular temperature readings.
Defrost Timer / Defrost Control Logic Error
E11
Display shows E11; interior lights and display may work but compressor does not start.
Door Switch or Door Status Detection Fault
E12
Display shows E12; water dispenser or ice maker (if equipped) may not function correctly.
Water Inlet Valve or Flow Sensor Fault
E13
Display shows E13; alarm may sound and temperatures may fluctuate; often related to power issues.
Power Supply or Voltage Detection Error
E14
Display shows E14; condenser fan at the back of the refrigerator may not run, causing overheating.
Condenser Fan Motor Fault
E15
Display shows E15; refrigerator may not respond to button presses or settings may change randomly.
User Interface / Display Board Communication Fault
E2
Freezer compartment not reaching set temperature; display shows E2 and may flash the freezer temperature.
Freezer Compartment Temperature Sensor Failure
E3
Refrigerator runs continuously or cycles erratically; display shows E3 indicating defrost sensor or defrost fault.
Defrost Temperature Sensor / Evaporator Sensor Failure
E4
Display shows E4 and the refrigerator may stop cooling periodically; often associated with heavy ice buildup on the evaporator.
Defrost Heater or Defrost Circuit Failure
E5
Display shows E5; compressor may not start or may run briefly then stop; interior warms up.
Compressor Start / Inverter or Overload Protection Fault
E6
Display shows E6; interior lights may work but cooling is intermittent or off; sometimes associated with power surges.
Main Control Board Communication or Internal Failure
E7
Display shows E7; fan noise may stop and airflow between freezer and refrigerator is reduced.
Evaporator Fan Motor Fault
E8
Display shows E8; refrigerator may not respond correctly to temperature adjustments or may cool excessively.
Ambient Temperature Sensor Failure
E9
Display shows E9; ice maker (if equipped) may stop working or freezer temperature control becomes erratic.
Ice Maker / Freezer Auxiliary Sensor Fault
Symptom
Burning or electrical smell coming from the back or control panel area.
Overheating Electrical Component
Symptom
Clicking or buzzing noise from the compressor area, with intermittent attempts to start but no sustained running.
Compressor Start Failure
Symptom
Condensation or moisture forming on the exterior cabinet or around the door seals.
High Humidity or Door Heater Circuit Issue
Symptom
Display panel works but temperature readings are inaccurate compared to a thermometer inside.
Temperature Sensor Drift or Calibration Error
Symptom
Door alarm sounds even when doors appear closed.
False Door-Open Detection
Symptom
Excessive frost or ice buildup in the freezer compartment, on shelves, and around the door.
Door Seal Leakage or Frequent Door Openings
Symptom
Freezer cold but refrigerator compartment warm; food spoils in fridge while freezer seems normal.
Airflow Restriction Between Freezer and Refrigerator
Symptom
Freezer temperature too low (over-freezing), with ice cream rock hard and frost on packages.
Freezer Overcooling
Symptom
High-pitched whine or grinding noise from inside the freezer compartment.
Evaporator Fan Motor or Ice Interference
Symptom
Ice buildup on the back wall of the freezer only, with reduced cooling and noisy fan.
Defrost System Failure
Symptom
Ice maker not producing ice, but freezer is cold.
Ice Maker Mechanical or Fill Failure
Symptom
Interior light stays on when the door is closed, causing heat and possible melting near the light.
Door Switch or Light Circuit Stuck On
Symptom
Refrigerator compartment too cold, with beverages freezing and vegetables icing.
Refrigerator Overcooling
Symptom
Refrigerator cycles on and off very frequently (short cycling), with compressor starting every few minutes.
Short Cycling Due to Control or Refrigeration Issue
Symptom
Refrigerator door difficult to open immediately after closing; feels like a vacuum.
Normal Pressure Equalization / Vent Blockage
Symptom
Refrigerator emits a strong musty or moldy odor inside.
Microbial Growth in Drain System or Interior Surfaces
Symptom
Refrigerator leaking water onto the floor from the front or underneath.
Defrost Drain Blockage or Drain Pan Overflow
Symptom
Refrigerator making loud rattling or vibrating noises, especially from the back or bottom.
Mechanical Vibration or Loose Components
Symptom
Refrigerator not cooling at all; interior warm in both fridge and freezer, but lights and display work.
Compressor or Sealed System Failure
Symptom
Refrigerator not running at all; no lights, no display, completely dead.
No Power / Main Power Circuit Failure
Symptom
Refrigerator runs constantly and never cycles off; temperatures may be too cold or just barely adequate.
Thermostat or Temperature Control Miscalibration
Symptom
Water dispenser not working, but ice maker still produces ice (on dispenser-equipped models).
Dispenser Water Path Obstruction
Symptom
Water pooling inside the refrigerator compartment, especially under the crisper drawers.
Clogged Refrigerator Drain Channel
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Refrigerator compartment temperature too high; display shows E1 and may beep intermittently.
|
Refrigerator Compartment Temperature Sensor Failure | View Details |
| E10 |
Display shows E10; refrigerator may not defrost properly and may show irregular temperature readings.
|
Defrost Timer / Defrost Control Logic Error | View Details |
| E11 |
Display shows E11; interior lights and display may work but compressor does not start.
|
Door Switch or Door Status Detection Fault | View Details |
| E12 |
Display shows E12; water dispenser or ice maker (if equipped) may not function correctly.
|
Water Inlet Valve or Flow Sensor Fault | View Details |
| E13 |
Display shows E13; alarm may sound and temperatures may fluctuate; often related to power issues.
|
Power Supply or Voltage Detection Error | View Details |
| E14 |
Display shows E14; condenser fan at the back of the refrigerator may not run, causing overheating.
|
Condenser Fan Motor Fault | View Details |
| E15 |
Display shows E15; refrigerator may not respond to button presses or settings may change randomly.
|
User Interface / Display Board Communication Fault | View Details |
| E2 |
Freezer compartment not reaching set temperature; display shows E2 and may flash the freezer temperature.
|
Freezer Compartment Temperature Sensor Failure | View Details |
| E3 |
Refrigerator runs continuously or cycles erratically; display shows E3 indicating defrost sensor or defrost fault.
|
Defrost Temperature Sensor / Evaporator Sensor Failure | View Details |
| E4 |
Display shows E4 and the refrigerator may stop cooling periodically; often associated with heavy ice buildup on the evaporator.
|
Defrost Heater or Defrost Circuit Failure | View Details |
| E5 |
Display shows E5; compressor may not start or may run briefly then stop; interior warms up.
|
Compressor Start / Inverter or Overload Protection Fault | View Details |
| E6 |
Display shows E6; interior lights may work but cooling is intermittent or off; sometimes associated with power surges.
|
Main Control Board Communication or Internal Failure | View Details |
| E7 |
Display shows E7; fan noise may stop and airflow between freezer and refrigerator is reduced.
|
Evaporator Fan Motor Fault | View Details |
| E8 |
Display shows E8; refrigerator may not respond correctly to temperature adjustments or may cool excessively.
|
Ambient Temperature Sensor Failure | View Details |
| E9 |
Display shows E9; ice maker (if equipped) may stop working or freezer temperature control becomes erratic.
|
Ice Maker / Freezer Auxiliary Sensor Fault | View Details |
| – |
Burning or electrical smell coming from the back or control panel area.
|
Overheating Electrical Component | View Details |
| – |
Clicking or buzzing noise from the compressor area, with intermittent attempts to start but no sustained running.
|
Compressor Start Failure | View Details |
| – |
Condensation or moisture forming on the exterior cabinet or around the door seals.
|
High Humidity or Door Heater Circuit Issue | View Details |
| – |
Display panel works but temperature readings are inaccurate compared to a thermometer inside.
|
Temperature Sensor Drift or Calibration Error | View Details |
| – |
Door alarm sounds even when doors appear closed.
|
False Door-Open Detection | View Details |
| – |
Excessive frost or ice buildup in the freezer compartment, on shelves, and around the door.
|
Door Seal Leakage or Frequent Door Openings | View Details |
| – |
Freezer cold but refrigerator compartment warm; food spoils in fridge while freezer seems normal.
|
Airflow Restriction Between Freezer and Refrigerator | View Details |
| – |
Freezer temperature too low (over-freezing), with ice cream rock hard and frost on packages.
|
Freezer Overcooling | View Details |
| – |
High-pitched whine or grinding noise from inside the freezer compartment.
|
Evaporator Fan Motor or Ice Interference | View Details |
| – |
Ice buildup on the back wall of the freezer only, with reduced cooling and noisy fan.
|
Defrost System Failure | View Details |
| – |
Ice maker not producing ice, but freezer is cold.
|
Ice Maker Mechanical or Fill Failure | View Details |
| – |
Interior light stays on when the door is closed, causing heat and possible melting near the light.
|
Door Switch or Light Circuit Stuck On | View Details |
| – |
Refrigerator compartment too cold, with beverages freezing and vegetables icing.
|
Refrigerator Overcooling | View Details |
| – |
Refrigerator cycles on and off very frequently (short cycling), with compressor starting every few minutes.
|
Short Cycling Due to Control or Refrigeration Issue | View Details |
| – |
Refrigerator door difficult to open immediately after closing; feels like a vacuum.
|
Normal Pressure Equalization / Vent Blockage | View Details |
| – |
Refrigerator emits a strong musty or moldy odor inside.
|
Microbial Growth in Drain System or Interior Surfaces | View Details |
| – |
Refrigerator leaking water onto the floor from the front or underneath.
|
Defrost Drain Blockage or Drain Pan Overflow | View Details |
| – |
Refrigerator making loud rattling or vibrating noises, especially from the back or bottom.
|
Mechanical Vibration or Loose Components | View Details |
| – |
Refrigerator not cooling at all; interior warm in both fridge and freezer, but lights and display work.
|
Compressor or Sealed System Failure | View Details |
| – |
Refrigerator not running at all; no lights, no display, completely dead.
|
No Power / Main Power Circuit Failure | View Details |
| – |
Refrigerator runs constantly and never cycles off; temperatures may be too cold or just barely adequate.
|
Thermostat or Temperature Control Miscalibration | View Details |
| – |
Water dispenser not working, but ice maker still produces ice (on dispenser-equipped models).
|
Dispenser Water Path Obstruction | View Details |
| – |
Water pooling inside the refrigerator compartment, especially under the crisper drawers.
|
Clogged Refrigerator Drain Channel | View Details |
No matching codes found
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