Zanussi Refrigerators Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Refrigerator display shows E1 and cabinet temperature is too warm
Fresh food temperature sensor (NTC) fault
E10
Display shows E10 and the refrigerator does not respond correctly to user temperature settings
User interface (UI) / keypad communication fault
E11
Display shows E11 and the refrigerator interior light or alarms behave erratically
Low-voltage power supply fault on control board
E2
Freezer not maintaining temperature and display shows E2
Freezer temperature sensor (NTC) fault
E20
Display shows E20 and the freezer temperature is too high despite compressor running
Freezer fan or airflow fault
E21
Display shows E21 and the fridge compartment is too warm while freezer seems normal
Air damper or fridge airflow control fault
E22
Display shows E22 and the refrigerator is noisy with intermittent fan operation
Condenser fan motor fault (rear fan)
E23
Display shows E23 and the refrigerator does not defrost properly, with repeated ice build-up
Defrost sensor/thermostat mismatch or calibration fault
E24
Display shows E24 and the refrigerator alarms for high temperature after a power cut
Power failure memory or high-temperature alarm fault
E3
Display shows E3 and fridge compartment temperature fluctuates or defrost seems irregular
Evaporator temperature sensor (defrost NTC) fault
E30
Display shows E30 and the refrigerator does not cool at all
Compressor or sealed system failure
E31
Display shows E31 and the refrigerator cycles on and off rapidly or behaves unpredictably
Thermostat / temperature control logic fault
E4
Display shows E4 and refrigerator experiences heavy ice build-up or poor cooling
Defrost heater or defrost circuit failure
E40
Display shows E40 and the door open alarm sounds even when doors are closed
Door open detection fault
E5
Display shows E5 and the refrigerator runs continuously or does not cool correctly
Ambient (room) temperature sensor fault
E50
Display shows E50 and the refrigerator is completely dead (no lights, no display)
Main power supply or control board failure
E6
Display shows E6 and interior light or fan operation is erratic
Door switch or door sensor fault
E7
Display shows E7 and the fan inside the freezer or fridge does not run
Evaporator fan motor or fan feedback fault
E8
Display shows E8 and the compressor does not start or cycles rapidly
Compressor start circuit or inverter fault
E9
Display shows E9 and the ice maker or ice compartment is not cooling properly (on ice-making models)
Ice maker temperature sensor or ice compartment sensor fault
Symptom
Clicking or buzzing sound from the rear, compressor tries to start but stops repeatedly, poor or no cooling
Compressor hard-start or overload protection
Symptom
Condensation or water droplets forming on the door gasket or around the door frame
High humidity or door seal inefficiency
Symptom
Display and controls not responding, but interior light is on and compressor runs
User interface panel failure
Symptom
Door not closing properly or popping open, warm temperatures and condensation
Door alignment or gasket sealing issue
Symptom
Excessive frost or ice build-up on the back wall of the freezer
Defrost system failure
Symptom
Freezer cold but fridge warm, especially at the top shelves
Restricted airflow from freezer to fridge
Symptom
Freezer not freezing properly, ice cream soft, but fridge seems normal
Partial sealed system or evaporator frost issue
Symptom
High energy consumption and compressor running almost all the time
Inefficient cooling or insulation loss
Symptom
Ice forming on the bottom of the freezer compartment
Blocked freezer defrost drain
Symptom
Ice maker not producing ice (on Zanussi models with built-in ice maker)
Ice maker water or mechanical fault
Symptom
Interior light not working but fridge otherwise operates normally
Lighting circuit failure
Symptom
Refrigerator emits a strong chemical, burning, or plastic smell
Overheating electrical component or foreign substance
Symptom
Refrigerator makes a gurgling or hissing noise periodically
Normal refrigerant flow sounds
Symptom
Refrigerator making loud knocking, banging, or rattling noises during operation
Mechanical vibration or fan obstruction
Symptom
Refrigerator not cooling in both fridge and freezer compartments, compressor not running
Compressor start device or main control failure
Symptom
Refrigerator not starting at all after being transported or moved
Oil migration or safety delay after transport
Symptom
Refrigerator runs continuously and is too cold, food freezing in the fridge compartment
Thermostat or temperature sensor overcooling
Symptom
Unpleasant odour inside the refrigerator that persists after basic cleaning
Organic contamination or blocked drain odour
Symptom
Water leaking inside the fridge compartment, pooling under drawers or on shelves
Blocked defrost drain
Symptom
Water leaking onto the floor from under the refrigerator
External leak from drain or water system
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Refrigerator display shows E1 and cabinet temperature is too warm
|
Fresh food temperature sensor (NTC) fault | View Details |
| E10 |
Display shows E10 and the refrigerator does not respond correctly to user temperature settings
|
User interface (UI) / keypad communication fault | View Details |
| E11 |
Display shows E11 and the refrigerator interior light or alarms behave erratically
|
Low-voltage power supply fault on control board | View Details |
| E2 |
Freezer not maintaining temperature and display shows E2
|
Freezer temperature sensor (NTC) fault | View Details |
| E20 |
Display shows E20 and the freezer temperature is too high despite compressor running
|
Freezer fan or airflow fault | View Details |
| E21 |
Display shows E21 and the fridge compartment is too warm while freezer seems normal
|
Air damper or fridge airflow control fault | View Details |
| E22 |
Display shows E22 and the refrigerator is noisy with intermittent fan operation
|
Condenser fan motor fault (rear fan) | View Details |
| E23 |
Display shows E23 and the refrigerator does not defrost properly, with repeated ice build-up
|
Defrost sensor/thermostat mismatch or calibration fault | View Details |
| E24 |
Display shows E24 and the refrigerator alarms for high temperature after a power cut
|
Power failure memory or high-temperature alarm fault | View Details |
| E3 |
Display shows E3 and fridge compartment temperature fluctuates or defrost seems irregular
|
Evaporator temperature sensor (defrost NTC) fault | View Details |
| E30 |
Display shows E30 and the refrigerator does not cool at all
|
Compressor or sealed system failure | View Details |
| E31 |
Display shows E31 and the refrigerator cycles on and off rapidly or behaves unpredictably
|
Thermostat / temperature control logic fault | View Details |
| E4 |
Display shows E4 and refrigerator experiences heavy ice build-up or poor cooling
|
Defrost heater or defrost circuit failure | View Details |
| E40 |
Display shows E40 and the door open alarm sounds even when doors are closed
|
Door open detection fault | View Details |
| E5 |
Display shows E5 and the refrigerator runs continuously or does not cool correctly
|
Ambient (room) temperature sensor fault | View Details |
| E50 |
Display shows E50 and the refrigerator is completely dead (no lights, no display)
|
Main power supply or control board failure | View Details |
| E6 |
Display shows E6 and interior light or fan operation is erratic
|
Door switch or door sensor fault | View Details |
| E7 |
Display shows E7 and the fan inside the freezer or fridge does not run
|
Evaporator fan motor or fan feedback fault | View Details |
| E8 |
Display shows E8 and the compressor does not start or cycles rapidly
|
Compressor start circuit or inverter fault | View Details |
| E9 |
Display shows E9 and the ice maker or ice compartment is not cooling properly (on ice-making models)
|
Ice maker temperature sensor or ice compartment sensor fault | View Details |
| – |
Clicking or buzzing sound from the rear, compressor tries to start but stops repeatedly, poor or no cooling
|
Compressor hard-start or overload protection | View Details |
| – |
Condensation or water droplets forming on the door gasket or around the door frame
|
High humidity or door seal inefficiency | View Details |
| – |
Display and controls not responding, but interior light is on and compressor runs
|
User interface panel failure | View Details |
| – |
Door not closing properly or popping open, warm temperatures and condensation
|
Door alignment or gasket sealing issue | View Details |
| – |
Excessive frost or ice build-up on the back wall of the freezer
|
Defrost system failure | View Details |
| – |
Freezer cold but fridge warm, especially at the top shelves
|
Restricted airflow from freezer to fridge | View Details |
| – |
Freezer not freezing properly, ice cream soft, but fridge seems normal
|
Partial sealed system or evaporator frost issue | View Details |
| – |
High energy consumption and compressor running almost all the time
|
Inefficient cooling or insulation loss | View Details |
| – |
Ice forming on the bottom of the freezer compartment
|
Blocked freezer defrost drain | View Details |
| – |
Ice maker not producing ice (on Zanussi models with built-in ice maker)
|
Ice maker water or mechanical fault | View Details |
| – |
Interior light not working but fridge otherwise operates normally
|
Lighting circuit failure | View Details |
| – |
Refrigerator emits a strong chemical, burning, or plastic smell
|
Overheating electrical component or foreign substance | View Details |
| – |
Refrigerator makes a gurgling or hissing noise periodically
|
Normal refrigerant flow sounds | View Details |
| – |
Refrigerator making loud knocking, banging, or rattling noises during operation
|
Mechanical vibration or fan obstruction | View Details |
| – |
Refrigerator not cooling in both fridge and freezer compartments, compressor not running
|
Compressor start device or main control failure | View Details |
| – |
Refrigerator not starting at all after being transported or moved
|
Oil migration or safety delay after transport | View Details |
| – |
Refrigerator runs continuously and is too cold, food freezing in the fridge compartment
|
Thermostat or temperature sensor overcooling | View Details |
| – |
Unpleasant odour inside the refrigerator that persists after basic cleaning
|
Organic contamination or blocked drain odour | View Details |
| – |
Water leaking inside the fridge compartment, pooling under drawers or on shelves
|
Blocked defrost drain | View Details |
| – |
Water leaking onto the floor from under the refrigerator
|
External leak from drain or water system | View Details |
No matching codes found
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