Candy Washer-Dryer Combos Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Washer-dryer will not start a cycle; door symbol flashes and cycle cancels shortly after pressing start.
Door Lock Circuit Failure
E02
Washer-dryer does not fill with water or fills very slowly; cycle stops early with E02 displayed.
Water Inlet Timeout / Fill Fault
E03
Washer-dryer will not drain; water remains in drum and E03 is displayed or flashing LEDs indicate drain fault.
Drain Pump Timeout / Drainage Failure
E04
Machine overfills or shows E04; water level too high in drum, sometimes causing leaks from door or drawer.
Overfill / Pressure Switch Fault
E05
Washer-dryer does not heat water; cycle may take very long or stop with E05 displayed.
Water Heating Circuit Failure
E06
Drying function does not heat; clothes remain wet and cool after drying cycle, E06 may appear.
Dryer Heating Circuit Failure
E07
Drying cycle stops quickly or does not start; E07 displayed, often related to condenser or airflow issues.
Dryer Condenser / Airflow Fault
E08
Drum does not rotate or rotates only briefly; humming noise from motor area; E08 displayed.
Motor Drive Fault / Motor Triac Error
E09
Drum will not spin or wash; loud clicking from control area; E09 displayed on some Candy washer-dryers.
Motor Control Board / Inverter Fault
E10
Washer-dryer does not detect water level correctly; may not start spin or may stop mid-cycle with E10.
Water Level Sensing / Pressure Switch Error
E11
Door will not unlock at end of cycle; E11 may be displayed or door symbol flashes continuously.
Door Unlock Failure
E12
Drying cycle stops with E12; poor drying performance and possible water not being pumped from condenser.
Condenser Pump / Drying Water Circuit Fault
E13
Water leak detected internally; machine may stop mid-cycle and display E13.
Internal Leak / Anti-Flood System Activation
E14
Drying cycle ends quickly with clothes still wet; E14 displayed on some Candy washer-dryers.
Moisture Sensor / Drying Control Fault
E15
Display or LEDs indicate E15; machine may not start or may behave erratically.
Main Control Board Communication / Internal Error
E16
Washer-dryer stops with E16; often associated with water heating or temperature sensing issues.
NTC Temperature Sensor Fault (Wash Circuit)
E17
Drying cycle fails with E17; temperature control problem in dryer circuit.
Dryer NTC / Overheat Fault
E18
Machine will not start or stops with E18; often linked to communication between display board and main board.
User Interface / Main PCB Communication Error
E19
Washer-dryer shows E19; may be associated with EEPROM or configuration error.
Configuration / EEPROM Fault
E20
Machine stops with E20; may not spin or may have unbalanced load issues.
Unbalanced Load / Spin Protection Fault
Symptom
Burning smell or hot plastic odor during wash or dry cycles.
Overheating or Electrical Insulation Fault
Symptom
Detergent drawer overflows with water or detergent during filling.
Detergent Dispenser Overflow
Symptom
Display shows incorrect time remaining or jumps suddenly during cycle without obvious reason.
Cycle Time Estimation / Sensor Feedback Anomaly
Symptom
Door is difficult to open or close; latch does not engage smoothly.
Door Latch Alignment / Mechanical Wear
Symptom
Drying performance is poor; clothes remain damp even after full drying cycle, but no error code is shown.
Reduced Drying Efficiency
Symptom
High-pitched squealing or grinding noise when the drum turns, especially during spin.
Drum Bearing or Drive System Wear
Symptom
Washer-dryer does not spin or spins only very slowly; clothes come out very wet.
Spin Cycle Failure
Symptom
Washer-dryer emits a musty or moldy smell from the drum and door area.
Biofilm and Mold Build-up
Symptom
Washer-dryer leaks water from the front door area during wash or rinse cycles.
Door Gasket (Boot Seal) Leak
Symptom
Washer-dryer leaves clothes with detergent residues or not properly rinsed.
Poor Rinsing / Detergent Dispensing Fault
Symptom
Washer-dryer makes very loud banging or knocking noises during spin.
Excessive Vibration / Suspension Fault
Symptom
Washer-dryer powers on but will not start any program; start button unresponsive.
User Interface / Start Circuit Fault
Symptom
Washer-dryer stops mid-cycle and the drum is full of water, but no error code is displayed.
Intermittent Drain or Control Fault
Symptom
Washer-dryer takes excessively long to complete cycles or appears to be stuck on one stage.
Cycle Time Extension / Heating or Drainage Inefficiency
Symptom
Washer-dryer vibrates excessively and moves across the floor during spin.
Installation / Leveling Fault
Symptom
Washer-dryer will not power on; no lights or display, completely dead.
No Power / Supply Fault
Symptom
Water leaking from the bottom rear or underneath the washer-dryer during operation.
Internal Hose or Pump Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Washer-dryer will not start a cycle; door symbol flashes and cycle cancels shortly after pressing start.
|
Door Lock Circuit Failure | View Details |
| E02 |
Washer-dryer does not fill with water or fills very slowly; cycle stops early with E02 displayed.
|
Water Inlet Timeout / Fill Fault | View Details |
| E03 |
Washer-dryer will not drain; water remains in drum and E03 is displayed or flashing LEDs indicate drain fault.
|
Drain Pump Timeout / Drainage Failure | View Details |
| E04 |
Machine overfills or shows E04; water level too high in drum, sometimes causing leaks from door or drawer.
|
Overfill / Pressure Switch Fault | View Details |
| E05 |
Washer-dryer does not heat water; cycle may take very long or stop with E05 displayed.
|
Water Heating Circuit Failure | View Details |
| E06 |
Drying function does not heat; clothes remain wet and cool after drying cycle, E06 may appear.
|
Dryer Heating Circuit Failure | View Details |
| E07 |
Drying cycle stops quickly or does not start; E07 displayed, often related to condenser or airflow issues.
|
Dryer Condenser / Airflow Fault | View Details |
| E08 |
Drum does not rotate or rotates only briefly; humming noise from motor area; E08 displayed.
|
Motor Drive Fault / Motor Triac Error | View Details |
| E09 |
Drum will not spin or wash; loud clicking from control area; E09 displayed on some Candy washer-dryers.
|
Motor Control Board / Inverter Fault | View Details |
| E10 |
Washer-dryer does not detect water level correctly; may not start spin or may stop mid-cycle with E10.
|
Water Level Sensing / Pressure Switch Error | View Details |
| E11 |
Door will not unlock at end of cycle; E11 may be displayed or door symbol flashes continuously.
|
Door Unlock Failure | View Details |
| E12 |
Drying cycle stops with E12; poor drying performance and possible water not being pumped from condenser.
|
Condenser Pump / Drying Water Circuit Fault | View Details |
| E13 |
Water leak detected internally; machine may stop mid-cycle and display E13.
|
Internal Leak / Anti-Flood System Activation | View Details |
| E14 |
Drying cycle ends quickly with clothes still wet; E14 displayed on some Candy washer-dryers.
|
Moisture Sensor / Drying Control Fault | View Details |
| E15 |
Display or LEDs indicate E15; machine may not start or may behave erratically.
|
Main Control Board Communication / Internal Error | View Details |
| E16 |
Washer-dryer stops with E16; often associated with water heating or temperature sensing issues.
|
NTC Temperature Sensor Fault (Wash Circuit) | View Details |
| E17 |
Drying cycle fails with E17; temperature control problem in dryer circuit.
|
Dryer NTC / Overheat Fault | View Details |
| E18 |
Machine will not start or stops with E18; often linked to communication between display board and main board.
|
User Interface / Main PCB Communication Error | View Details |
| E19 |
Washer-dryer shows E19; may be associated with EEPROM or configuration error.
|
Configuration / EEPROM Fault | View Details |
| E20 |
Machine stops with E20; may not spin or may have unbalanced load issues.
|
Unbalanced Load / Spin Protection Fault | View Details |
| – |
Burning smell or hot plastic odor during wash or dry cycles.
|
Overheating or Electrical Insulation Fault | View Details |
| – |
Detergent drawer overflows with water or detergent during filling.
|
Detergent Dispenser Overflow | View Details |
| – |
Display shows incorrect time remaining or jumps suddenly during cycle without obvious reason.
|
Cycle Time Estimation / Sensor Feedback Anomaly | View Details |
| – |
Door is difficult to open or close; latch does not engage smoothly.
|
Door Latch Alignment / Mechanical Wear | View Details |
| – |
Drying performance is poor; clothes remain damp even after full drying cycle, but no error code is shown.
|
Reduced Drying Efficiency | View Details |
| – |
High-pitched squealing or grinding noise when the drum turns, especially during spin.
|
Drum Bearing or Drive System Wear | View Details |
| – |
Washer-dryer does not spin or spins only very slowly; clothes come out very wet.
|
Spin Cycle Failure | View Details |
| – |
Washer-dryer emits a musty or moldy smell from the drum and door area.
|
Biofilm and Mold Build-up | View Details |
| – |
Washer-dryer leaks water from the front door area during wash or rinse cycles.
|
Door Gasket (Boot Seal) Leak | View Details |
| – |
Washer-dryer leaves clothes with detergent residues or not properly rinsed.
|
Poor Rinsing / Detergent Dispensing Fault | View Details |
| – |
Washer-dryer makes very loud banging or knocking noises during spin.
|
Excessive Vibration / Suspension Fault | View Details |
| – |
Washer-dryer powers on but will not start any program; start button unresponsive.
|
User Interface / Start Circuit Fault | View Details |
| – |
Washer-dryer stops mid-cycle and the drum is full of water, but no error code is displayed.
|
Intermittent Drain or Control Fault | View Details |
| – |
Washer-dryer takes excessively long to complete cycles or appears to be stuck on one stage.
|
Cycle Time Extension / Heating or Drainage Inefficiency | View Details |
| – |
Washer-dryer vibrates excessively and moves across the floor during spin.
|
Installation / Leveling Fault | View Details |
| – |
Washer-dryer will not power on; no lights or display, completely dead.
|
No Power / Supply Fault | View Details |
| – |
Water leaking from the bottom rear or underneath the washer-dryer during operation.
|
Internal Hose or Pump Leak | View Details |
No matching codes found
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