Morphy Richards
Morphy Richards Carpet Cleaners Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Carpet cleaner will not power on, display shows E01 or power LED flashes once then goes dark
Main Power Input / Thermal Fuse Protection Trip
E02
Motor does not run, pump may click once, display shows E02 or two red flashes on status LED
Motor Overload or Motor Start Circuit Fault
E03
No water spray from nozzle, pump noise stops and display shows E03 or three red flashes
Clean Water Pump Dry-Run / Low Flow Protection
E04
Dirty water tank full indicator on, suction stops, display shows E04 even when tank is empty
Dirty Water Tank Full Sensor Fault
E05
Brushes do not rotate, display shows E05 or brush icon flashes
Brush Motor Overload / Brush Roll Stall
E06
No suction, motor runs briefly then stops with E06 on display
Suction Motor Overheat / Blocked Airflow
E07
Heater indicator flashes, water does not heat, E07 shown on digital models
In-line Water Heater / Thermostat Fault
E08
Unit beeps and shows E08 when trigger is pressed, no spray or suction starts
Handle Trigger / User Interface Communication Error
E09
Unit shuts down shortly after start, E09 displayed, strong burning smell may be present
Motor Overcurrent / Short Circuit Protection
E10
Unit will not start cleaning cycle, E10 displayed, audible beep pattern, tanks appear correctly fitted
Tank Presence / Interlock Switch Fault
E11
Heater works intermittently, E11 error appears after some minutes of use
Temperature Sensor / Overheat Regulation Fault
E12
Display shows E12, unit beeps and refuses to start, often after storage in damp area
Internal Moisture / PCB Short Detection
E13
Unit powers but none of the buttons respond, E13 or keypad icon shown
Keypad / Button Matrix Failure
E14
Pump runs continuously even when trigger is released, E14 displayed after a short time
Stuck Pump Control / Triac Short
E15
Unit displays E15 and shuts down when tilted excessively or lifted during operation
Tilt / Tip-Over Safety Switch Activation Fault
Symptom
Accessory hose or upholstery tool has very weak suction compared to floor head
Accessory Suction Loss
Symptom
Brushes stop when handle is lowered or raised, intermittent operation
Handle Position / Brush Cut-Out Switch Issue
Symptom
Carpet cleaner leaves black marks or debris on carpet
Contamination from Worn Components
Symptom
Carpet cleaner leaves detergent smell or residue on carpet after drying
Detergent Overdose / Inadequate Rinse
Symptom
Carpet cleaner leaves streaks or lines of dirt on carpet after passes
Poor Cleaning Performance / Uneven Brush Contact
Symptom
Carpet cleaner trips household circuit breaker or RCD when switched on
Electrical Short or Earth Leakage
Symptom
Carpet cleaner will not turn on at all, no lights or sounds
No Power / Dead Appliance
Symptom
Dirty water tank difficult to remove or refit, may cause poor sealing
Tank Alignment / Latching Issue
Symptom
Excessive water left in carpet, long drying time
Poor Extraction / Inadequate Vacuum Recovery
Symptom
Foam or bubbles coming out of exhaust or around dirty water tank
Excessive Foam / Detergent Overuse
Symptom
Handle will not lock in upright position or collapses unexpectedly
Handle Lock Mechanism Failure
Symptom
Heated models: heater indicator never comes on
Heater Power Supply Failure
Symptom
Heated models: water only lukewarm or cold despite heater indicator on
Reduced Heating Performance
Symptom
High-pitched whistling noise during operation
Air Leak / Restricted Airflow
Symptom
Loud rattling or grinding noise from base during use
Mechanical Drive Train Noise
Symptom
No water spraying onto carpet, but suction works normally
No Solution Delivery
Symptom
Strong burning smell during operation, especially from base
Overheating Motor or Belt Slippage
Symptom
Trigger feels loose or does not spring back, spray and suction do not start
Mechanical Trigger Failure
Symptom
Unit shuts off after a few minutes and restarts after cooling
Thermal Overload Cycling
Symptom
Unit vibrates excessively or feels unstable during use
Excessive Vibration
Symptom
Water leaking from around clean water tank area when stationary
Tank Valve / Seal Leak
Symptom
Water leaking from underside of machine during use
Internal Water Leak
Symptom
Weak or no suction from floor head, carpet remains very wet
Loss of Suction / Airflow Restriction
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Carpet cleaner will not power on, display shows E01 or power LED flashes once then goes dark
|
Main Power Input / Thermal Fuse Protection Trip | View Details |
| E02 |
Motor does not run, pump may click once, display shows E02 or two red flashes on status LED
|
Motor Overload or Motor Start Circuit Fault | View Details |
| E03 |
No water spray from nozzle, pump noise stops and display shows E03 or three red flashes
|
Clean Water Pump Dry-Run / Low Flow Protection | View Details |
| E04 |
Dirty water tank full indicator on, suction stops, display shows E04 even when tank is empty
|
Dirty Water Tank Full Sensor Fault | View Details |
| E05 |
Brushes do not rotate, display shows E05 or brush icon flashes
|
Brush Motor Overload / Brush Roll Stall | View Details |
| E06 |
No suction, motor runs briefly then stops with E06 on display
|
Suction Motor Overheat / Blocked Airflow | View Details |
| E07 |
Heater indicator flashes, water does not heat, E07 shown on digital models
|
In-line Water Heater / Thermostat Fault | View Details |
| E08 |
Unit beeps and shows E08 when trigger is pressed, no spray or suction starts
|
Handle Trigger / User Interface Communication Error | View Details |
| E09 |
Unit shuts down shortly after start, E09 displayed, strong burning smell may be present
|
Motor Overcurrent / Short Circuit Protection | View Details |
| E10 |
Unit will not start cleaning cycle, E10 displayed, audible beep pattern, tanks appear correctly fitted
|
Tank Presence / Interlock Switch Fault | View Details |
| E11 |
Heater works intermittently, E11 error appears after some minutes of use
|
Temperature Sensor / Overheat Regulation Fault | View Details |
| E12 |
Display shows E12, unit beeps and refuses to start, often after storage in damp area
|
Internal Moisture / PCB Short Detection | View Details |
| E13 |
Unit powers but none of the buttons respond, E13 or keypad icon shown
|
Keypad / Button Matrix Failure | View Details |
| E14 |
Pump runs continuously even when trigger is released, E14 displayed after a short time
|
Stuck Pump Control / Triac Short | View Details |
| E15 |
Unit displays E15 and shuts down when tilted excessively or lifted during operation
|
Tilt / Tip-Over Safety Switch Activation Fault | View Details |
| – |
Accessory hose or upholstery tool has very weak suction compared to floor head
|
Accessory Suction Loss | View Details |
| – |
Brushes stop when handle is lowered or raised, intermittent operation
|
Handle Position / Brush Cut-Out Switch Issue | View Details |
| – |
Carpet cleaner leaves black marks or debris on carpet
|
Contamination from Worn Components | View Details |
| – |
Carpet cleaner leaves detergent smell or residue on carpet after drying
|
Detergent Overdose / Inadequate Rinse | View Details |
| – |
Carpet cleaner leaves streaks or lines of dirt on carpet after passes
|
Poor Cleaning Performance / Uneven Brush Contact | View Details |
| – |
Carpet cleaner trips household circuit breaker or RCD when switched on
|
Electrical Short or Earth Leakage | View Details |
| – |
Carpet cleaner will not turn on at all, no lights or sounds
|
No Power / Dead Appliance | View Details |
| – |
Dirty water tank difficult to remove or refit, may cause poor sealing
|
Tank Alignment / Latching Issue | View Details |
| – |
Excessive water left in carpet, long drying time
|
Poor Extraction / Inadequate Vacuum Recovery | View Details |
| – |
Foam or bubbles coming out of exhaust or around dirty water tank
|
Excessive Foam / Detergent Overuse | View Details |
| – |
Handle will not lock in upright position or collapses unexpectedly
|
Handle Lock Mechanism Failure | View Details |
| – |
Heated models: heater indicator never comes on
|
Heater Power Supply Failure | View Details |
| – |
Heated models: water only lukewarm or cold despite heater indicator on
|
Reduced Heating Performance | View Details |
| – |
High-pitched whistling noise during operation
|
Air Leak / Restricted Airflow | View Details |
| – |
Loud rattling or grinding noise from base during use
|
Mechanical Drive Train Noise | View Details |
| – |
No water spraying onto carpet, but suction works normally
|
No Solution Delivery | View Details |
| – |
Strong burning smell during operation, especially from base
|
Overheating Motor or Belt Slippage | View Details |
| – |
Trigger feels loose or does not spring back, spray and suction do not start
|
Mechanical Trigger Failure | View Details |
| – |
Unit shuts off after a few minutes and restarts after cooling
|
Thermal Overload Cycling | View Details |
| – |
Unit vibrates excessively or feels unstable during use
|
Excessive Vibration | View Details |
| – |
Water leaking from around clean water tank area when stationary
|
Tank Valve / Seal Leak | View Details |
| – |
Water leaking from underside of machine during use
|
Internal Water Leak | View Details |
| – |
Weak or no suction from floor head, carpet remains very wet
|
Loss of Suction / Airflow Restriction | View Details |
No matching codes found
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