Ignis
Ignis Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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AL01
Freezer beeps and displays AL01; temperature is rising and food feels soft near the top shelves.
High Temperature Alarm
AL02
Freezer displays AL02 and may beep intermittently; temperature reading seems incorrect or fluctuates rapidly.
Freezer Temperature Sensor (NTC) Fault
AL03
Display shows AL03; freezer may run continuously or not at all, and temperature is unstable.
Evaporator Defrost Sensor / Thermistor Fault
AL04
Ignis freezer shows AL04 and may stop cooling; compressor does not start or starts briefly then stops.
Compressor Start / Overload Protection Fault
AL05
Freezer displays AL05; interior light works but cooling is poor or absent.
Defrost System Failure / Excessive Frost
AL06
Display shows AL06; freezer may run but temperature display is blank or shows dashes for certain zones.
Cabinet Sensor / Ambient Sensor Fault
AL07
Ignis freezer shows AL07; control panel may be unresponsive or buttons behave erratically.
User Interface / Keypad Communication Error
AL08
Freezer displays AL08; compressor and fans may stop, and unit may not restart until power is cycled.
Main Control Board Fault / EEPROM Error
AL09
Ignis freezer shows AL09; interior light may flicker and compressor may not start.
Mains Voltage / Power Supply Error
AL10
Display shows AL10; freezer may continue to run but super-freeze or fast-freeze function does not work correctly.
Super-Freeze Circuit / Relay Fault
E1
Ignis freezer shows E1 on the display; temperature reading may be missing or incorrect.
Freezer Compartment Sensor Error
E2
Display shows E2; defrost cycles may not occur and frost builds up on the evaporator.
Defrost Sensor / Thermistor Error
E3
Ignis freezer shows E3; compressor may run continuously or not at all, and temperature control is erratic.
Evaporator Sensor / Feedback Error
E4
Display shows E4; defrost heater does not energize and ice accumulates on the evaporator.
Defrost Heater Circuit Error
E5
Ignis freezer shows E5; fan noise may stop and cooling becomes uneven.
Evaporator Fan Motor Error
E6
Display shows E6; condenser fan (if fitted) does not run and compressor overheats or cycles off.
Condenser Fan Motor Error
E7
Ignis freezer shows E7; interior light may stay on or off incorrectly, and door alarm may malfunction.
Door Switch / Door Sensor Error
E8
Display shows E8; freezer may not respond to temperature adjustments or may lock in one mode.
Control Panel / Keypad Error
E9
Ignis freezer shows E9; compressor may not start and unit may be silent.
Compressor Relay / Overload Error
F1
Freezer shows F1; temperature display may flash and unit may run continuously.
Temperature Regulation Fault
F2
Ignis freezer shows F2; unit may not start cooling after power-up.
Thermostat / Temperature Control Fault
F3
Display shows F3; alarm may sound and temperature may drift.
Ambient Temperature Sensor Fault
F4
Ignis freezer shows F4; defrost cycle may be disabled and frost accumulates.
Defrost Thermostat / Safety Cut-out Fault
F5
Display shows F5; compressor may short-cycle or not start reliably.
Compressor Protection / Overheat Fault
Symptom
Alarm beeps intermittently but temperature seems normal; no error code displayed.
False High-Temperature Alarm
Symptom
Clicking sound from the rear; compressor tries to start but shuts off repeatedly; freezer not cooling.
Compressor Start Failure
Symptom
Control panel display is blank; freezer appears dead, but outlet has power.
No Power to Control / Dead Display
Symptom
Door does not seal properly; condensation and frost appear around the door frame.
Door Gasket / Hinge Misalignment
Symptom
Freezer door difficult to open immediately after closing; strong suction effect.
Door Vacuum / Pressure Equalization
Symptom
Freezer emits a strong chemical or burning smell during operation.
Overheating Electrical Component / Insulation Odor
Symptom
Freezer interior full of frost and ice on walls and baskets; door difficult to close.
Excessive Frost Build-up
Symptom
Freezer interior has a persistent bad odor even after cleaning.
Odor Contamination
Symptom
Freezer interior light does not work, but cooling is normal.
Interior Light Failure
Symptom
Freezer interior temperature fluctuates widely; sometimes too warm, sometimes too cold.
Unstable Temperature Control
Symptom
Freezer makes loud humming, buzzing, or rattling noises during operation.
Excessive Noise – Mechanical Vibration
Symptom
Freezer not cooling at all; interior light works but compressor is silent.
No Cooling – Compressor Not Running
Symptom
Freezer runs but does not freeze properly; temperature stays around -5°C to 0°C and ice cream is soft.
Insufficient Cooling / Partial Loss of Capacity
Symptom
Freezer runs continuously and is too cold; food is rock hard and frost forms on packages.
Overcooling / Thermostat Stuck Closed
Symptom
Freezer trips the household circuit breaker or RCD when it starts.
Electrical Short / Earth Leakage
Symptom
Water pooling at the bottom of the freezer or leaking onto the floor.
Defrost Drain Blocked / Water Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AL01 |
Freezer beeps and displays AL01; temperature is rising and food feels soft near the top shelves.
|
High Temperature Alarm | View Details |
| AL02 |
Freezer displays AL02 and may beep intermittently; temperature reading seems incorrect or fluctuates rapidly.
|
Freezer Temperature Sensor (NTC) Fault | View Details |
| AL03 |
Display shows AL03; freezer may run continuously or not at all, and temperature is unstable.
|
Evaporator Defrost Sensor / Thermistor Fault | View Details |
| AL04 |
Ignis freezer shows AL04 and may stop cooling; compressor does not start or starts briefly then stops.
|
Compressor Start / Overload Protection Fault | View Details |
| AL05 |
Freezer displays AL05; interior light works but cooling is poor or absent.
|
Defrost System Failure / Excessive Frost | View Details |
| AL06 |
Display shows AL06; freezer may run but temperature display is blank or shows dashes for certain zones.
|
Cabinet Sensor / Ambient Sensor Fault | View Details |
| AL07 |
Ignis freezer shows AL07; control panel may be unresponsive or buttons behave erratically.
|
User Interface / Keypad Communication Error | View Details |
| AL08 |
Freezer displays AL08; compressor and fans may stop, and unit may not restart until power is cycled.
|
Main Control Board Fault / EEPROM Error | View Details |
| AL09 |
Ignis freezer shows AL09; interior light may flicker and compressor may not start.
|
Mains Voltage / Power Supply Error | View Details |
| AL10 |
Display shows AL10; freezer may continue to run but super-freeze or fast-freeze function does not work correctly.
|
Super-Freeze Circuit / Relay Fault | View Details |
| E1 |
Ignis freezer shows E1 on the display; temperature reading may be missing or incorrect.
|
Freezer Compartment Sensor Error | View Details |
| E2 |
Display shows E2; defrost cycles may not occur and frost builds up on the evaporator.
|
Defrost Sensor / Thermistor Error | View Details |
| E3 |
Ignis freezer shows E3; compressor may run continuously or not at all, and temperature control is erratic.
|
Evaporator Sensor / Feedback Error | View Details |
| E4 |
Display shows E4; defrost heater does not energize and ice accumulates on the evaporator.
|
Defrost Heater Circuit Error | View Details |
| E5 |
Ignis freezer shows E5; fan noise may stop and cooling becomes uneven.
|
Evaporator Fan Motor Error | View Details |
| E6 |
Display shows E6; condenser fan (if fitted) does not run and compressor overheats or cycles off.
|
Condenser Fan Motor Error | View Details |
| E7 |
Ignis freezer shows E7; interior light may stay on or off incorrectly, and door alarm may malfunction.
|
Door Switch / Door Sensor Error | View Details |
| E8 |
Display shows E8; freezer may not respond to temperature adjustments or may lock in one mode.
|
Control Panel / Keypad Error | View Details |
| E9 |
Ignis freezer shows E9; compressor may not start and unit may be silent.
|
Compressor Relay / Overload Error | View Details |
| F1 |
Freezer shows F1; temperature display may flash and unit may run continuously.
|
Temperature Regulation Fault | View Details |
| F2 |
Ignis freezer shows F2; unit may not start cooling after power-up.
|
Thermostat / Temperature Control Fault | View Details |
| F3 |
Display shows F3; alarm may sound and temperature may drift.
|
Ambient Temperature Sensor Fault | View Details |
| F4 |
Ignis freezer shows F4; defrost cycle may be disabled and frost accumulates.
|
Defrost Thermostat / Safety Cut-out Fault | View Details |
| F5 |
Display shows F5; compressor may short-cycle or not start reliably.
|
Compressor Protection / Overheat Fault | View Details |
| – |
Alarm beeps intermittently but temperature seems normal; no error code displayed.
|
False High-Temperature Alarm | View Details |
| – |
Clicking sound from the rear; compressor tries to start but shuts off repeatedly; freezer not cooling.
|
Compressor Start Failure | View Details |
| – |
Control panel display is blank; freezer appears dead, but outlet has power.
|
No Power to Control / Dead Display | View Details |
| – |
Door does not seal properly; condensation and frost appear around the door frame.
|
Door Gasket / Hinge Misalignment | View Details |
| – |
Freezer door difficult to open immediately after closing; strong suction effect.
|
Door Vacuum / Pressure Equalization | View Details |
| – |
Freezer emits a strong chemical or burning smell during operation.
|
Overheating Electrical Component / Insulation Odor | View Details |
| – |
Freezer interior full of frost and ice on walls and baskets; door difficult to close.
|
Excessive Frost Build-up | View Details |
| – |
Freezer interior has a persistent bad odor even after cleaning.
|
Odor Contamination | View Details |
| – |
Freezer interior light does not work, but cooling is normal.
|
Interior Light Failure | View Details |
| – |
Freezer interior temperature fluctuates widely; sometimes too warm, sometimes too cold.
|
Unstable Temperature Control | View Details |
| – |
Freezer makes loud humming, buzzing, or rattling noises during operation.
|
Excessive Noise – Mechanical Vibration | View Details |
| – |
Freezer not cooling at all; interior light works but compressor is silent.
|
No Cooling – Compressor Not Running | View Details |
| – |
Freezer runs but does not freeze properly; temperature stays around -5°C to 0°C and ice cream is soft.
|
Insufficient Cooling / Partial Loss of Capacity | View Details |
| – |
Freezer runs continuously and is too cold; food is rock hard and frost forms on packages.
|
Overcooling / Thermostat Stuck Closed | View Details |
| – |
Freezer trips the household circuit breaker or RCD when it starts.
|
Electrical Short / Earth Leakage | View Details |
| – |
Water pooling at the bottom of the freezer or leaking onto the floor.
|
Defrost Drain Blocked / Water Leak | View Details |
No matching codes found
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