KitchenAid Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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dEF
Display shows dEF or Def; freezer may be in a forced defrost or reporting a defrost system issue.
Defrost System Error / Forced Defrost Mode
dO
Display shows dO or Door Open and an alarm sounds; interior light may stay on.
Door Open Alarm / Door Switch Fault
dr
Display shows dr or Door Ajar; alarm beeps intermittently even when the door appears closed.
Door Ajar Detection Fault
E1
Display shows E1; freezer may not cool properly or may run continuously.
Freezer Compartment Thermistor Failure
E2
Display shows E2; temperature display may be inaccurate or flashing.
Display/Control Panel Sensor or Keypad Error
E3
Display shows E3; freezer may not defrost correctly or may show erratic temperature swings.
Defrost Sensor / Evaporator Thermistor Error
E4
Display shows E4; freezer may not enter or exit defrost properly, leading to frost buildup or warm temperatures.
Defrost Heater or Defrost Circuit Failure
E5
Display shows E5; compressor may not start or may short-cycle.
Compressor Start/Run Circuit Error
E6
Display shows E6; interior lights or fans may not respond correctly to door opening.
Door Switch or Door Input Circuit Error
E7
Display shows E7; condenser fan may not run and the compressor may overheat or shut down.
Condenser Fan Motor Error
E8
Display shows E8; evaporator fan may not run, causing poor cooling and warm spots.
Evaporator Fan Motor Error
E9
Display shows E9; freezer may not cool and compressor may not run.
Compressor or System Failure Detected
F1
Display shows F1; control may be unresponsive or behave erratically.
Main Control Board Internal Error
F2
Display shows F2; keypad or touch controls may not respond correctly.
User Interface Keypad Error
F3
Display shows F3; temperature readings may be inaccurate or flashing.
Temperature Sensor Circuit Error
F4
Display shows F4; defrost performance is poor and frost may accumulate.
Defrost Sensor or Heater Circuit Error
F5
Display shows F5; condenser fan or airflow issues may be present.
Condenser Airflow / Fan Error
F6
Display shows F6; communication between user interface and main control may be lost.
Communication Error Between UI and Main Control
HI
Freezer display shows HI or High Temp and an alarm sounds; interior feels warmer than normal.
High Temperature Alarm
LO
Freezer display shows LO or very low temperature reading; food may be excessively frozen or ice crystals form on packaging.
Low Temperature Condition / Sensor Out-of-Range
PO
Freezer display shows PO and may beep; temperature is higher than normal after a power outage.
Power Outage Temperature Alarm
SEN
Display shows SEN or Sensor; freezer may not maintain correct temperature.
Temperature Sensor (Thermistor) Error
Symptom
Excessive frost or ice buildup on the freezer walls, shelves, and food.
Excessive Frost – Air Infiltration or Defrost Failure
Symptom
Freezer beeps intermittently and shows a door or temperature alarm, but temperatures seem normal.
Nuisance Alarm / Sensor Calibration Issue
Symptom
Freezer cycles on and off frequently, with short run times and frequent starts.
Short Cycling – Control or Sensor Issue
Symptom
Freezer door is hard to open right after closing, or pops open when the refrigerator door is closed (on combo units).
Door Vacuum / Pressure Imbalance
Symptom
Freezer door will not stay closed or keeps opening slightly, causing frost buildup.
Door Alignment / Gasket Failure
Symptom
Freezer has a musty or moldy odor inside.
Interior Odor / Biological Growth
Symptom
Freezer has a strong chemical, plastic, or burning smell.
Overheating Electrical Component or Contaminant
Symptom
Freezer interior light does not turn on when the door is opened.
Interior Light Circuit Failure
Symptom
Freezer interior light stays on even when the door is closed, causing warming near the door.
Door Switch Stuck Open or Misaligned
Symptom
Freezer is leaking water onto the floor from the front or underneath.
Defrost Drain Clogged or Drain Pan Overflow
Symptom
Freezer is making a loud buzzing or humming noise from the back.
Noisy Compressor or Condenser Fan
Symptom
Freezer is too cold; items are rock-hard and ice crystals form heavily on food.
Overcooling – Thermostat or Sensor Control Fault
Symptom
Freezer makes a high-pitched squealing or chirping noise from inside the cabinet.
Evaporator Fan Motor Bearing Failure
Symptom
Freezer makes a loud rattling or vibrating noise, especially when the compressor runs.
Cabinet Vibration / Loose Components
Symptom
Freezer not cooling at all; interior is warm and compressor is not running.
No-Cool Condition – Compressor Not Running
Symptom
Freezer runs but does not get cold enough; temperature stays above 10–20°F (-12 to -6°C).
Insufficient Cooling – Partial Refrigeration Loss
Symptom
Freezer runs constantly and rarely shuts off, even when temperature is correct.
Continuous Run – Control or Air Leak Issue
Symptom
Freezer temperature display is inaccurate compared to an appliance thermometer.
Temperature Calibration / Sensor Drift
Symptom
Freezer will not start at all; display is blank and no lights or sounds.
No Power / Dead Appliance
Symptom
Thick sheet of ice forming on the bottom of the freezer compartment.
Defrost Drain Frozen or Blocked
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| dEF |
Display shows dEF or Def; freezer may be in a forced defrost or reporting a defrost system issue.
|
Defrost System Error / Forced Defrost Mode | View Details |
| dO |
Display shows dO or Door Open and an alarm sounds; interior light may stay on.
|
Door Open Alarm / Door Switch Fault | View Details |
| dr |
Display shows dr or Door Ajar; alarm beeps intermittently even when the door appears closed.
|
Door Ajar Detection Fault | View Details |
| E1 |
Display shows E1; freezer may not cool properly or may run continuously.
|
Freezer Compartment Thermistor Failure | View Details |
| E2 |
Display shows E2; temperature display may be inaccurate or flashing.
|
Display/Control Panel Sensor or Keypad Error | View Details |
| E3 |
Display shows E3; freezer may not defrost correctly or may show erratic temperature swings.
|
Defrost Sensor / Evaporator Thermistor Error | View Details |
| E4 |
Display shows E4; freezer may not enter or exit defrost properly, leading to frost buildup or warm temperatures.
|
Defrost Heater or Defrost Circuit Failure | View Details |
| E5 |
Display shows E5; compressor may not start or may short-cycle.
|
Compressor Start/Run Circuit Error | View Details |
| E6 |
Display shows E6; interior lights or fans may not respond correctly to door opening.
|
Door Switch or Door Input Circuit Error | View Details |
| E7 |
Display shows E7; condenser fan may not run and the compressor may overheat or shut down.
|
Condenser Fan Motor Error | View Details |
| E8 |
Display shows E8; evaporator fan may not run, causing poor cooling and warm spots.
|
Evaporator Fan Motor Error | View Details |
| E9 |
Display shows E9; freezer may not cool and compressor may not run.
|
Compressor or System Failure Detected | View Details |
| F1 |
Display shows F1; control may be unresponsive or behave erratically.
|
Main Control Board Internal Error | View Details |
| F2 |
Display shows F2; keypad or touch controls may not respond correctly.
|
User Interface Keypad Error | View Details |
| F3 |
Display shows F3; temperature readings may be inaccurate or flashing.
|
Temperature Sensor Circuit Error | View Details |
| F4 |
Display shows F4; defrost performance is poor and frost may accumulate.
|
Defrost Sensor or Heater Circuit Error | View Details |
| F5 |
Display shows F5; condenser fan or airflow issues may be present.
|
Condenser Airflow / Fan Error | View Details |
| F6 |
Display shows F6; communication between user interface and main control may be lost.
|
Communication Error Between UI and Main Control | View Details |
| HI |
Freezer display shows HI or High Temp and an alarm sounds; interior feels warmer than normal.
|
High Temperature Alarm | View Details |
| LO |
Freezer display shows LO or very low temperature reading; food may be excessively frozen or ice crystals form on packaging.
|
Low Temperature Condition / Sensor Out-of-Range | View Details |
| PO |
Freezer display shows PO and may beep; temperature is higher than normal after a power outage.
|
Power Outage Temperature Alarm | View Details |
| SEN |
Display shows SEN or Sensor; freezer may not maintain correct temperature.
|
Temperature Sensor (Thermistor) Error | View Details |
| – |
Excessive frost or ice buildup on the freezer walls, shelves, and food.
|
Excessive Frost – Air Infiltration or Defrost Failure | View Details |
| – |
Freezer beeps intermittently and shows a door or temperature alarm, but temperatures seem normal.
|
Nuisance Alarm / Sensor Calibration Issue | View Details |
| – |
Freezer cycles on and off frequently, with short run times and frequent starts.
|
Short Cycling – Control or Sensor Issue | View Details |
| – |
Freezer door is hard to open right after closing, or pops open when the refrigerator door is closed (on combo units).
|
Door Vacuum / Pressure Imbalance | View Details |
| – |
Freezer door will not stay closed or keeps opening slightly, causing frost buildup.
|
Door Alignment / Gasket Failure | View Details |
| – |
Freezer has a musty or moldy odor inside.
|
Interior Odor / Biological Growth | View Details |
| – |
Freezer has a strong chemical, plastic, or burning smell.
|
Overheating Electrical Component or Contaminant | View Details |
| – |
Freezer interior light does not turn on when the door is opened.
|
Interior Light Circuit Failure | View Details |
| – |
Freezer interior light stays on even when the door is closed, causing warming near the door.
|
Door Switch Stuck Open or Misaligned | View Details |
| – |
Freezer is leaking water onto the floor from the front or underneath.
|
Defrost Drain Clogged or Drain Pan Overflow | View Details |
| – |
Freezer is making a loud buzzing or humming noise from the back.
|
Noisy Compressor or Condenser Fan | View Details |
| – |
Freezer is too cold; items are rock-hard and ice crystals form heavily on food.
|
Overcooling – Thermostat or Sensor Control Fault | View Details |
| – |
Freezer makes a high-pitched squealing or chirping noise from inside the cabinet.
|
Evaporator Fan Motor Bearing Failure | View Details |
| – |
Freezer makes a loud rattling or vibrating noise, especially when the compressor runs.
|
Cabinet Vibration / Loose Components | View Details |
| – |
Freezer not cooling at all; interior is warm and compressor is not running.
|
No-Cool Condition – Compressor Not Running | View Details |
| – |
Freezer runs but does not get cold enough; temperature stays above 10–20°F (-12 to -6°C).
|
Insufficient Cooling – Partial Refrigeration Loss | View Details |
| – |
Freezer runs constantly and rarely shuts off, even when temperature is correct.
|
Continuous Run – Control or Air Leak Issue | View Details |
| – |
Freezer temperature display is inaccurate compared to an appliance thermometer.
|
Temperature Calibration / Sensor Drift | View Details |
| – |
Freezer will not start at all; display is blank and no lights or sounds.
|
No Power / Dead Appliance | View Details |
| – |
Thick sheet of ice forming on the bottom of the freezer compartment.
|
Defrost Drain Frozen or Blocked | View Details |
No matching codes found
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