Etna
Etna Refrigerators Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E0
Refrigerator display shows E0 and cooling performance is reduced or intermittent.
Main Control Board Communication Fault
E1
Display shows E1 and the refrigerator compartment temperature is incorrect or fluctuating.
Refrigerator Compartment Temperature Sensor Failure
E10
Display shows E10 and the door alarm may not function correctly or the unit thinks a door is open when it is closed.
Door Switch / Door Sensor Fault
E11
Display shows E11 and the water dispenser or ice maker may not operate correctly.
Water Inlet Valve / Flow Sensor Fault
E12
Display shows E12 and the ice maker does not cycle or complete harvest.
Ice Maker Motor / Position Sensor Fault
E13
Display shows E13 and the refrigerator may not respond to temperature adjustments or buttons.
User Interface / Display PCB Fault
E14
Display shows E14 and the refrigerator may not defrost properly or may over-defrost, causing temperature swings.
Defrost Control Circuit Fault
E15
Display shows E15 and the refrigerator may not cool at all; compressor and fans may be off.
Power Supply / Low Voltage Fault
E16
Display shows E16 and the freezer fan or damper may not operate correctly, causing temperature imbalance.
Damper Motor / Airflow Control Fault
E17
Display shows E17 and the refrigerator may show incorrect internal temperature readings or erratic behavior.
Multiple Sensor Calibration / Range Fault
E18
Display shows E18 and the refrigerator may not enter or exit holiday/eco modes correctly.
Mode Control / EEPROM Fault
E2
Display shows E2 and the freezer compartment is too warm or not freezing properly.
Freezer Compartment Temperature Sensor Failure
E3
Display shows E3 and the refrigerator struggles to maintain set temperature; fan may run continuously.
Evaporator Defrost Sensor / Thermal Fuse Fault
E4
Display shows E4 and the refrigerator shows signs of defrost problems (ice buildup on back wall, poor cooling).
Defrost Heater Circuit Fault
E5
Display shows E5 and the refrigerator may not cool or may cycle erratically; compressor may not start reliably.
Compressor Start / Inverter Fault
E6
Display shows E6 and the interior fan may not run; cooling is uneven between compartments.
Evaporator Fan Motor Fault
E7
Display shows E7 and the ice maker or ice compartment does not maintain proper temperature.
Ice Maker / Ice Room Sensor Fault
E8
Display shows E8 and the ambient temperature reading is incorrect or the unit behaves oddly in normal room conditions.
Ambient Temperature Sensor Fault
E9
Display shows E9 and the refrigerator may run continuously or not cool properly; compressor may be hot.
Condenser Temperature Sensor / Overheat Fault
Symptom
Clicking noise from the back of the refrigerator every few minutes; compressor tries to start but shuts off.
Compressor Overload / Start Failure
Symptom
Condensation or water droplets forming on the exterior cabinet or around the door gaskets.
Moisture Control / Door Seal Issue
Symptom
Excessive frost or ice buildup on the back wall of the freezer compartment.
Defrost System Failure
Symptom
Freezer cold but refrigerator compartment warm; food spoils in fridge while freezer seems normal.
Airflow Restriction or Damper Failure
Symptom
Freezer not freezing properly; ice cream is soft and ice cubes take a long time to freeze.
Freezer Temperature Control or Partial Sealed System Issue
Symptom
Ice maker not making ice, but water dispenser works normally.
Ice Maker Water Supply or Module Failure
Symptom
Interior light stays on when the door is closed, causing heat and possible melting near the light area.
Door Switch Stuck or Misaligned
Symptom
Refrigerator cycles on and off frequently, with noticeable temperature swings.
Control or Sensor Cycling Issue
Symptom
Refrigerator does not start at all; no lights, no display, completely dead.
No Power / Line Fuse or Cord Failure
Symptom
Refrigerator door does not close properly or pops open; warm air enters and causes condensation and frost.
Door Hinge or Gasket Alignment Problem
Symptom
Refrigerator interior lights not working but unit cools normally.
Light Bulb / LED Module or Door Switch Failure
Symptom
Refrigerator makes a gurgling or hissing sound periodically.
Normal Refrigerant Flow Noise
Symptom
Refrigerator makes loud rattling, buzzing, or grinding noises during operation.
Mechanical Vibration or Fan Motor Noise
Symptom
Refrigerator not cooling in both fridge and freezer compartments; interior is warm, lights work, but compressor is not running.
Compressor Start Device or Main Control Failure
Symptom
Refrigerator runs constantly and is too cold or forms ice on the back wall of the fridge compartment.
Thermostat / Temperature Sensor or Control Calibration Issue
Symptom
Refrigerator vibrates excessively or moves when the door is opened or closed.
Leveling and Installation Issue
Symptom
Strong unpleasant odor inside the refrigerator even after removing spoiled food.
Persistent Odor and Bacterial Growth
Symptom
Water dispenser not working but ice maker still produces ice.
Dispenser Water Line or Switch Problem
Symptom
Water leaking inside the refrigerator compartment, often under the crisper drawers.
Clogged Defrost Drain
Symptom
Water leaking onto the floor from under the refrigerator.
Drain Pan Overflow or Water Line Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E0 |
Refrigerator display shows E0 and cooling performance is reduced or intermittent.
|
Main Control Board Communication Fault | View Details |
| E1 |
Display shows E1 and the refrigerator compartment temperature is incorrect or fluctuating.
|
Refrigerator Compartment Temperature Sensor Failure | View Details |
| E10 |
Display shows E10 and the door alarm may not function correctly or the unit thinks a door is open when it is closed.
|
Door Switch / Door Sensor Fault | View Details |
| E11 |
Display shows E11 and the water dispenser or ice maker may not operate correctly.
|
Water Inlet Valve / Flow Sensor Fault | View Details |
| E12 |
Display shows E12 and the ice maker does not cycle or complete harvest.
|
Ice Maker Motor / Position Sensor Fault | View Details |
| E13 |
Display shows E13 and the refrigerator may not respond to temperature adjustments or buttons.
|
User Interface / Display PCB Fault | View Details |
| E14 |
Display shows E14 and the refrigerator may not defrost properly or may over-defrost, causing temperature swings.
|
Defrost Control Circuit Fault | View Details |
| E15 |
Display shows E15 and the refrigerator may not cool at all; compressor and fans may be off.
|
Power Supply / Low Voltage Fault | View Details |
| E16 |
Display shows E16 and the freezer fan or damper may not operate correctly, causing temperature imbalance.
|
Damper Motor / Airflow Control Fault | View Details |
| E17 |
Display shows E17 and the refrigerator may show incorrect internal temperature readings or erratic behavior.
|
Multiple Sensor Calibration / Range Fault | View Details |
| E18 |
Display shows E18 and the refrigerator may not enter or exit holiday/eco modes correctly.
|
Mode Control / EEPROM Fault | View Details |
| E2 |
Display shows E2 and the freezer compartment is too warm or not freezing properly.
|
Freezer Compartment Temperature Sensor Failure | View Details |
| E3 |
Display shows E3 and the refrigerator struggles to maintain set temperature; fan may run continuously.
|
Evaporator Defrost Sensor / Thermal Fuse Fault | View Details |
| E4 |
Display shows E4 and the refrigerator shows signs of defrost problems (ice buildup on back wall, poor cooling).
|
Defrost Heater Circuit Fault | View Details |
| E5 |
Display shows E5 and the refrigerator may not cool or may cycle erratically; compressor may not start reliably.
|
Compressor Start / Inverter Fault | View Details |
| E6 |
Display shows E6 and the interior fan may not run; cooling is uneven between compartments.
|
Evaporator Fan Motor Fault | View Details |
| E7 |
Display shows E7 and the ice maker or ice compartment does not maintain proper temperature.
|
Ice Maker / Ice Room Sensor Fault | View Details |
| E8 |
Display shows E8 and the ambient temperature reading is incorrect or the unit behaves oddly in normal room conditions.
|
Ambient Temperature Sensor Fault | View Details |
| E9 |
Display shows E9 and the refrigerator may run continuously or not cool properly; compressor may be hot.
|
Condenser Temperature Sensor / Overheat Fault | View Details |
| – |
Clicking noise from the back of the refrigerator every few minutes; compressor tries to start but shuts off.
|
Compressor Overload / Start Failure | View Details |
| – |
Condensation or water droplets forming on the exterior cabinet or around the door gaskets.
|
Moisture Control / Door Seal Issue | View Details |
| – |
Excessive frost or ice buildup on the back wall of the freezer compartment.
|
Defrost System Failure | View Details |
| – |
Freezer cold but refrigerator compartment warm; food spoils in fridge while freezer seems normal.
|
Airflow Restriction or Damper Failure | View Details |
| – |
Freezer not freezing properly; ice cream is soft and ice cubes take a long time to freeze.
|
Freezer Temperature Control or Partial Sealed System Issue | View Details |
| – |
Ice maker not making ice, but water dispenser works normally.
|
Ice Maker Water Supply or Module Failure | View Details |
| – |
Interior light stays on when the door is closed, causing heat and possible melting near the light area.
|
Door Switch Stuck or Misaligned | View Details |
| – |
Refrigerator cycles on and off frequently, with noticeable temperature swings.
|
Control or Sensor Cycling Issue | View Details |
| – |
Refrigerator does not start at all; no lights, no display, completely dead.
|
No Power / Line Fuse or Cord Failure | View Details |
| – |
Refrigerator door does not close properly or pops open; warm air enters and causes condensation and frost.
|
Door Hinge or Gasket Alignment Problem | View Details |
| – |
Refrigerator interior lights not working but unit cools normally.
|
Light Bulb / LED Module or Door Switch Failure | View Details |
| – |
Refrigerator makes a gurgling or hissing sound periodically.
|
Normal Refrigerant Flow Noise | View Details |
| – |
Refrigerator makes loud rattling, buzzing, or grinding noises during operation.
|
Mechanical Vibration or Fan Motor Noise | View Details |
| – |
Refrigerator not cooling in both fridge and freezer compartments; interior is warm, lights work, but compressor is not running.
|
Compressor Start Device or Main Control Failure | View Details |
| – |
Refrigerator runs constantly and is too cold or forms ice on the back wall of the fridge compartment.
|
Thermostat / Temperature Sensor or Control Calibration Issue | View Details |
| – |
Refrigerator vibrates excessively or moves when the door is opened or closed.
|
Leveling and Installation Issue | View Details |
| – |
Strong unpleasant odor inside the refrigerator even after removing spoiled food.
|
Persistent Odor and Bacterial Growth | View Details |
| – |
Water dispenser not working but ice maker still produces ice.
|
Dispenser Water Line or Switch Problem | View Details |
| – |
Water leaking inside the refrigerator compartment, often under the crisper drawers.
|
Clogged Defrost Drain | View Details |
| – |
Water leaking onto the floor from under the refrigerator.
|
Drain Pan Overflow or Water Line Leak | View Details |
No matching codes found
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