GE Monogram

GE Monogram Refrigerators Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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CC
Display shows CC; refrigerator or freezer temperature is too warm; food may be soft or thawing.
Compressor or Cooling Performance Fault
CF
Display shows CF; refrigerator may not cool properly; fans may not run as expected.
Communication Fault Between Main Control and Fan or Inverter
CI
Display shows CI; ice production is slow or stopped; ice bin may be empty.
Ice Maker Communication or Ice Production Fault
dE
Display shows dE or door error; door alarm sounds continuously even when doors appear closed.
Door Switch or Door Position Fault
dF
Display shows dF; unit may run continuously or show inconsistent temperatures; may be related to defrost sensor.
Defrost Sensor or Thermistor Fault
dH
Display shows dH; refrigerator or freezer may be warm; frost or ice buildup visible on evaporator cover.
Defrost Heater or Defrost System Fault
EC
Display shows EC; refrigerator may not cool correctly; may be associated with compressor or inverter issues.
Electronic Control or Compressor Inverter Fault
ER
Display shows ER or Err; some functions may be locked out; temperatures may not adjust.
General Error or Keypad Fault
FF
Refrigerator compartment too warm; display shows FF or flashes FF; freezer may still be cold.
Fresh Food Compartment Temperature Fault
FFS
Display shows FFS; fresh food section may be too warm or too cold; fan may not run.
Fresh Food Fan or Sensor Fault
FZ
Display shows FZ error; freezer temperature control may not respond; freezer may be too warm or too cold.
Freezer Zone Control Fault
HI
Display shows HI or High; temperature alarms may sound; food may be thawing or spoiling.
High Temperature Alarm Condition
HS
Display shows HS; ice or water dispenser may not function correctly; humidity control features may be affected.
Humidity Sensor or Door Heater Circuit Fault
ICE
Display shows ICE error; ice maker may not function; ice production is halted.
Ice Maker System Fault
LC
Display shows LC; water dispenser may be disabled; leak detection may be triggered.
Leak Check or Leak Detected Fault
LO
Display shows LO or Low; temperature setpoints may be at minimum; unit may run excessively cold.
Low Temperature Setpoint or Sensor Calibration Fault
PF
Display shows PF; refrigerator appears to have reset; interior lights and cooling may be normal.
Power Failure Event Detected
rd
Display shows rd; fresh food section may be too warm or too cold; airflow between compartments may be restricted.
Refrigerator Damper (Air Door) Fault
SY
Display shows SY; refrigerator may not respond to controls; some functions may be disabled.
System Communication or Software Fault
tC
Display shows tC or TC; temperatures may be inaccurate or fluctuating; unit may run longer than normal.
Temperature Sensor (Thermistor) Fault
tF
Display shows tF; freezer temperature may be too warm or too cold; ice cream may be soft or rock hard.
Freezer Temperature Sensor Fault
Symptom
Clicking noise and refrigerator not cooling; compressor attempts to start then clicks off repeatedly.
Compressor Start Failure
Symptom
Condensation or frost forming on door gaskets and mullion between doors.
Door Gasket or Mullion Heater Issue
Symptom
Control panel unresponsive; buttons do not work or only some functions respond.
User Interface or Control Lock Issue
Symptom
Freezer cold but fresh food section warm; ice forming on back wall of freezer or fresh food evaporator cover.
Evaporator Frost Build-Up / Defrost Failure
Symptom
Freezer frost buildup on food and shelves; snow-like frost especially near door.
Excess Moisture Ingress / Door Seal Issue
Symptom
Fresh food compartment sweating or condensation on walls and shelves.
High Humidity / Airflow Issue
Symptom
Ice dispenser not dispensing; auger motor runs or hums but no ice comes out.
Ice Dispenser Mechanical Jam
Symptom
Ice maker leaking or ice cubes clumping; water dripping into ice bin.
Ice Maker Overfill or Fill Tube Leak
Symptom
Interior lights not working but refrigerator cools normally.
Lighting Circuit Failure
Symptom
Loud fan noise from inside freezer or fresh food section; noise often changes when doors open.
Evaporator Fan Noise or Ice Contact
Symptom
No ice production; ice maker not making ice but water dispenser works.
Ice Maker Not Filling or Cycling
Symptom
Refrigerator and/or freezer too warm; compressor and fans run but temperatures do not reach setpoints.
Poor Cooling – Sealed System or Airflow Issue
Symptom
Refrigerator has strong musty or sour odor that does not go away after cleaning.
Persistent Odor / Contamination
Symptom
Refrigerator making loud buzzing or humming noise; noise from rear or bottom of unit.
Noisy Compressor or Condenser Fan
Symptom
Refrigerator making loud rattling or vibrating noise; noise changes when doors are opened or when unit is pushed.
Cabinet Vibration or Loose Components
Symptom
Refrigerator not cooling at all; both fresh food and freezer compartments warm; interior lights work but no cooling.
No Cooling – Compressor Not Running
Symptom
Refrigerator not running at all; no lights, no display, no sounds.
No Power to Refrigerator
Symptom
Refrigerator runs constantly and is too cold; food freezing in fresh food section.
Overcooling / Thermostat or Sensor Failure
Symptom
Refrigerator trips circuit breaker intermittently or immediately when plugged in.
Electrical Short or Overload
Symptom
Water dispenser not working; no water flow from dispenser but ice maker may still work.
Dispenser Water Flow Failure
Symptom
Water leaking from front of refrigerator; puddles on floor near doors.
Door or Defrost Drain Leak
Symptom
Water leaking from rear of refrigerator; water on floor behind unit.
Rear Water Line or Valve Leak
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