Hotpoint Washer-Dryer Combos Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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F01
Washer-dryer will not start; display shows F01 and the Start/Pause button flashes.
Motor triac short circuit on main control board
F02
Drum does not rotate or rotates weakly; F02 displayed shortly after cycle starts.
Motor tachometer circuit fault
F03
Washer-dryer stops mid-cycle, may not heat water; F03 displayed.
NTC temperature sensor circuit fault
F04
Washer-dryer attempts to fill but then stops and shows F04; may also show water in drum when off.
Pressure switch stuck on full / overfill detected
F05
Washer-dryer will not drain; water remains in drum and F05 is displayed.
Drain pump or pressure switch drain fault
F06
Door will not lock or unlock; F06 displayed and cycle will not start.
Door lock (interlock) circuit fault
F07
Washer-dryer does not heat water; may stop mid-cycle with F07 displayed.
Heater relay stuck or heating circuit fault
F08
Machine fills and may tumble but does not heat; F08 error appears.
Heater relay or heater circuit stuck on/off
F09
Washer-dryer behaves erratically, random lights, will not start properly; F09 displayed.
EEPROM or software configuration error
F10
Machine will not fill or drain correctly; F10 displayed.
Pressure switch not sensing level change
F11
Washer-dryer will not drain; F11 displayed, pump may be silent.
Drain pump circuit open or short
F12
No communication between display panel and main board; F12 displayed, controls unresponsive.
Communication error between user interface and main control board
F13
Dryer function does not start or stops quickly; F13 displayed.
Dryer temperature sensor or heater fault
F14
Dryer cycle runs but clothes remain cold and wet; F14 displayed.
Dryer heater circuit fault
F15
Dryer function locked out; F15 displayed, sometimes after overheating.
Dryer heater relay or control fault
F16
On some Hotpoint washer-dryer models with vertical drum, F16 indicates drum lock or position error; drum may not rotate.
Drum position sensor or lock fault (top-loader style combos only)
F17
Door lock timeout; machine attempts to lock but fails and shows F17.
Door lock timeout / door not closed
F18
Display shows F18; machine may freeze mid-cycle or not respond to commands.
Serial communication error between main control and display
F19
On some Hotpoint washer-dryers, F19 indicates fan or dryer motor fault; dryer may not run.
Dryer fan motor or blower fault
F20
Heater safety or unexpected heating detected; F20 displayed.
Heater safety circuit / unexpected temperature rise
H20
H20 displayed; machine does not fill or fills very slowly.
Water inlet timeout / low water pressure
Symptom
Control knob or buttons unresponsive, but display is lit.
User interface input failure
Symptom
Detergent drawer overflows with water or detergent during fill.
Blocked dispenser or excessive water flow
Symptom
Drying cycle takes excessively long and clothes remain damp.
Inefficient drying performance
Symptom
Excessive vibration and banging during spin; machine may move across the floor.
Out-of-balance or suspension system failure
Symptom
High-pitched squealing or scraping noise when the drum turns.
Foreign object or worn components in drum/tub area
Symptom
Loud rumbling or grinding noise during spin, even when empty.
Drum bearing failure
Symptom
Washer-dryer combo will not power on at all; no lights or display.
No mains power or failed power supply circuit
Symptom
Washer-dryer does not spin or only spins very slowly; clothes come out very wet.
Spin cycle not achieved
Symptom
Washer-dryer door remains locked after cycle ends and cannot be opened.
Door lock not releasing
Symptom
Washer-dryer emits a foul or musty smell from the drum.
Bacterial and detergent residue build-up
Symptom
Washer-dryer fills with water but will not start washing; drum does not move.
Drive motor or belt drive failure
Symptom
Washer-dryer has a strong burning smell during operation.
Overheating electrical or drive components
Symptom
Washer-dryer leaks water from the front during wash cycles.
Door seal (gasket) leak
Symptom
Washer-dryer leaves clothes very hot and damp at the end of a drying cycle.
Poor drying and condensation removal
Symptom
Washer-dryer leaves clothes with detergent residue or not properly rinsed.
Poor rinsing performance
Symptom
Washer-dryer trips the household circuit breaker or RCD during operation.
Electrical short or earth leakage
Symptom
Water leaking from the rear or bottom of the washer-dryer.
Internal hose or tub leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| F01 |
Washer-dryer will not start; display shows F01 and the Start/Pause button flashes.
|
Motor triac short circuit on main control board | View Details |
| F02 |
Drum does not rotate or rotates weakly; F02 displayed shortly after cycle starts.
|
Motor tachometer circuit fault | View Details |
| F03 |
Washer-dryer stops mid-cycle, may not heat water; F03 displayed.
|
NTC temperature sensor circuit fault | View Details |
| F04 |
Washer-dryer attempts to fill but then stops and shows F04; may also show water in drum when off.
|
Pressure switch stuck on full / overfill detected | View Details |
| F05 |
Washer-dryer will not drain; water remains in drum and F05 is displayed.
|
Drain pump or pressure switch drain fault | View Details |
| F06 |
Door will not lock or unlock; F06 displayed and cycle will not start.
|
Door lock (interlock) circuit fault | View Details |
| F07 |
Washer-dryer does not heat water; may stop mid-cycle with F07 displayed.
|
Heater relay stuck or heating circuit fault | View Details |
| F08 |
Machine fills and may tumble but does not heat; F08 error appears.
|
Heater relay or heater circuit stuck on/off | View Details |
| F09 |
Washer-dryer behaves erratically, random lights, will not start properly; F09 displayed.
|
EEPROM or software configuration error | View Details |
| F10 |
Machine will not fill or drain correctly; F10 displayed.
|
Pressure switch not sensing level change | View Details |
| F11 |
Washer-dryer will not drain; F11 displayed, pump may be silent.
|
Drain pump circuit open or short | View Details |
| F12 |
No communication between display panel and main board; F12 displayed, controls unresponsive.
|
Communication error between user interface and main control board | View Details |
| F13 |
Dryer function does not start or stops quickly; F13 displayed.
|
Dryer temperature sensor or heater fault | View Details |
| F14 |
Dryer cycle runs but clothes remain cold and wet; F14 displayed.
|
Dryer heater circuit fault | View Details |
| F15 |
Dryer function locked out; F15 displayed, sometimes after overheating.
|
Dryer heater relay or control fault | View Details |
| F16 |
On some Hotpoint washer-dryer models with vertical drum, F16 indicates drum lock or position error; drum may not rotate.
|
Drum position sensor or lock fault (top-loader style combos only) | View Details |
| F17 |
Door lock timeout; machine attempts to lock but fails and shows F17.
|
Door lock timeout / door not closed | View Details |
| F18 |
Display shows F18; machine may freeze mid-cycle or not respond to commands.
|
Serial communication error between main control and display | View Details |
| F19 |
On some Hotpoint washer-dryers, F19 indicates fan or dryer motor fault; dryer may not run.
|
Dryer fan motor or blower fault | View Details |
| F20 |
Heater safety or unexpected heating detected; F20 displayed.
|
Heater safety circuit / unexpected temperature rise | View Details |
| H20 |
H20 displayed; machine does not fill or fills very slowly.
|
Water inlet timeout / low water pressure | View Details |
| – |
Control knob or buttons unresponsive, but display is lit.
|
User interface input failure | View Details |
| – |
Detergent drawer overflows with water or detergent during fill.
|
Blocked dispenser or excessive water flow | View Details |
| – |
Drying cycle takes excessively long and clothes remain damp.
|
Inefficient drying performance | View Details |
| – |
Excessive vibration and banging during spin; machine may move across the floor.
|
Out-of-balance or suspension system failure | View Details |
| – |
High-pitched squealing or scraping noise when the drum turns.
|
Foreign object or worn components in drum/tub area | View Details |
| – |
Loud rumbling or grinding noise during spin, even when empty.
|
Drum bearing failure | View Details |
| – |
Washer-dryer combo will not power on at all; no lights or display.
|
No mains power or failed power supply circuit | View Details |
| – |
Washer-dryer does not spin or only spins very slowly; clothes come out very wet.
|
Spin cycle not achieved | View Details |
| – |
Washer-dryer door remains locked after cycle ends and cannot be opened.
|
Door lock not releasing | View Details |
| – |
Washer-dryer emits a foul or musty smell from the drum.
|
Bacterial and detergent residue build-up | View Details |
| – |
Washer-dryer fills with water but will not start washing; drum does not move.
|
Drive motor or belt drive failure | View Details |
| – |
Washer-dryer has a strong burning smell during operation.
|
Overheating electrical or drive components | View Details |
| – |
Washer-dryer leaks water from the front during wash cycles.
|
Door seal (gasket) leak | View Details |
| – |
Washer-dryer leaves clothes very hot and damp at the end of a drying cycle.
|
Poor drying and condensation removal | View Details |
| – |
Washer-dryer leaves clothes with detergent residue or not properly rinsed.
|
Poor rinsing performance | View Details |
| – |
Washer-dryer trips the household circuit breaker or RCD during operation.
|
Electrical short or earth leakage | View Details |
| – |
Water leaking from the rear or bottom of the washer-dryer.
|
Internal hose or tub leak | View Details |
No matching codes found
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