Harvey

Harvey Water Softeners Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

Advertisements
E01
Digital Harvey water softener shows E01 and will not start a regeneration cycle
Inlet Water Supply Fault
E02
Harvey water softener displays E02 and remains in regeneration or will not complete a cycle
Drain Line / Brine Discharge Fault
E03
Harvey softener shows E03 and does not draw brine from the salt cabinet during regeneration
Brine Suction / Injector Fault
E04
Harvey water softener displays E04 and the valve remains in one position, often stuck mid-cycle
Control Valve Motor / Cam Position Fault
E05
Harvey softener shows E05 and does not register water usage; unit does not regenerate automatically
Flow Meter / Turbine Sensor Fault
E06
Harvey water softener displays E06 and loses time or program settings frequently
Power Supply / Low Voltage Fault
E07
Harvey softener shows E07 and skips or repeats stages during regeneration
Program Memory / Control Board Fault
E08
Harvey water softener displays E08 and shows abnormal salt usage or frequent regenerations
Hardness / Sensor Calibration Fault
E09
Harvey softener shows E09 and the display is frozen or unresponsive to button presses
User Interface / Keypad Fault
E10
Harvey water softener displays E10 and remains in service without regenerating even when capacity is reached
Regeneration Initiation Fault
Symptom
Harvey softener appears to run regeneration at the wrong time of day
Incorrect Regeneration Scheduling
Symptom
Harvey softener causes noticeable drop in water pressure throughout the house
Flow Restriction Through Softener
Symptom
Harvey softener display is on but buttons do not respond or respond intermittently
Keypad / Button Failure
Symptom
Harvey softener display shows incorrect time after every power cut
Clock Backup / Memory Retention Issue
Symptom
Harvey softener does not regenerate at all unless started manually
Under-Regeneration / Timer or Meter Fault
Symptom
Harvey softener drain line occasionally backs up, causing water to spill near the drain connection
Drain Backflow / Poor Drain Connection
Symptom
Harvey softener emits a constant hissing or trickling sound even when not regenerating
Continuous Bypass / Internal Valve Leak
Symptom
Harvey softener emits a musty or stagnant smell from the cabinet area
Bacterial Growth / Poor Ventilation
Symptom
Harvey softener installed in a garage or loft freezes in cold weather and stops working
Freeze Damage / Blocked Valve
Symptom
Harvey softener installed recently but water still feels hard and limescale persists
Initial Setup / Commissioning Issue
Symptom
Harvey softener intermittently supplies hard water, especially at high flow rates
Channeling / Insufficient Contact Time
Symptom
Harvey softener makes loud clicking or grinding noises during regeneration
Control Valve Gear / Motor Noise
Symptom
Harvey softener occasionally emits a high-pitched whine during service flow
Flow Noise / Cavitation
Symptom
Harvey softener overflows brine; water level in salt cabinet is excessively high
Brine Float / Refill Control Failure
Symptom
Harvey softener shows signs of internal rust or discoloration in the brine cabinet
Corrosion / Contamination
Symptom
Harvey water softener causes banging pipes or water hammer when it changes cycles
Hydraulic Shock / Water Hammer
Symptom
Harvey water softener does not start at all; display is blank and unit appears dead
No Power / Dead Control
Symptom
Harvey water softener leaking from around the control head or valve area
Control Valve Seal / O-Ring Leak
Symptom
Harvey water softener not using any salt; salt level never drops and water remains hard
No Brine Draw / Salt Not Dissolving
Symptom
Harvey water softener regenerates too frequently, using excessive salt and water
Over-Regeneration / Programming Issue
Symptom
Salt level in Harvey cabinet forms a solid mass; water level appears low and softener performance declines
Salt Bridging / Salt Mushing
Symptom
Water from Harvey softener has a salty taste after regeneration
Residual Brine in Service Water
Symptom
Water leaking from the base of the Harvey softener cabinet or around the salt compartment
Cabinet / Brine Tank Leak
Symptom
Water remains hard at all taps even though the Harvey softener appears to run regenerations normally
No Softening / Resin Exhaustion
Advertisements