Monogram

Monogram Wine Coolers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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CF
Wine cooler displays CF and may not cool or may shut down; often associated with compressor or fan issues.
Communication Failure Between Control Boards or Critical Component Fault
dE
Wine cooler displays dE or a door icon and beeps; interior light may stay on and cooling may stop after a while.
Door Open / Door Switch Fault
E1
Wine cooler beeps and displays E1, interior temperature is not cooling properly or is inaccurate.
Cabinet Temperature Sensor (NTC) Failure
E10
Wine cooler displays E10 and may not cool or may shut down unexpectedly.
High Temperature or Overheat Protection Fault
E2
Wine cooler displays E2 and may run continuously or not cool correctly.
Evaporator Temperature Sensor Failure
E3
Wine cooler shows E3 and may not maintain the set temperature; compressor may short-cycle.
Ambient (Room) Temperature Sensor Failure
E4
Wine cooler displays E4 and may stop cooling or run erratically; defrost may not function correctly.
Defrost Sensor or Defrost Circuit Failure
E5
Wine cooler shows E5 and may not cool; compressor may not start or may shut off quickly.
Compressor or Inverter Drive Fault
E6
Wine cooler displays E6 and may not respond correctly to keypad inputs or may not maintain setpoints.
User Interface / Control Panel Communication Error
E7
Wine cooler shows E7 and interior lights or fans may not operate correctly.
Low Voltage or Power Supply Fault
E8
Wine cooler displays E8 and may have difficulty maintaining temperature; fans may run at incorrect speeds.
Evaporator Fan or Fan Feedback Error
E9
Wine cooler shows E9 and may not cool; condenser fan may not run or unit may overheat.
Condenser Fan Motor Fault
Hi
Display shows Hi or a very high temperature reading; unit may run continuously or shut down with alarm.
Temperature Sensor Reading Above Range
Lo
Display shows Lo or a very low temperature reading; unit may run less than expected or cycle oddly.
Temperature Sensor Reading Below Range
Symptom
Condensation or moisture forming on the inside of the glass door.
Door Seal or Ambient Humidity Issue
Symptom
Condensation or water droplets forming on interior walls and shelves.
High Humidity Ingress or Air Circulation Issue
Symptom
Control panel buttons do not respond or respond intermittently.
User Interface Keypad Failure
Symptom
Corks pushing out or wine seeping from bottles; interior feels too warm.
Chronic High Temperature in Cabinet
Symptom
Display is blank or very dim, but the unit still cools.
Display Backlight or UI Power Issue
Symptom
Dual-zone Monogram wine cooler: upper zone cools but lower zone is warm (or vice versa).
Single Zone Cooling Failure in Dual-Zone System
Symptom
Excessive frost or ice buildup on the back wall or around the evaporator.
Defrost System Failure or Air Leak
Symptom
Unpleasant or musty odor inside the wine cooler.
Microbial Growth or Stagnant Moisture
Symptom
Water pooling at the bottom of the wine cooler interior or on the floor in front.
Defrost Drain Blockage or Condensation Management Failure
Symptom
Wine cooler beeps intermittently with no visible error code; temperature seems normal.
Door Ajar Alarm or Temperature Alarm
Symptom
Wine cooler interior light does not turn on when door is opened, but cooling works normally.
Interior LED Lighting Circuit Failure
Symptom
Wine cooler interior light stays on even when the door is closed, causing warming and condensation.
Stuck Door Switch or Control Logic Fault
Symptom
Wine cooler is too cold; bottles or labels show signs of freezing near the back.
Thermostat or Temperature Control Calibration Fault
Symptom
Wine cooler makes a rattling or clanking noise when the compressor starts or stops.
Loose Components or Compressor Start/Stop Vibration
Symptom
Wine cooler makes loud humming or buzzing noise from the rear while running.
Compressor or Condenser Fan Noise
Symptom
Wine cooler not cooling at all; interior is at room temperature, compressor and fans are not running.
No Power or Main Control Failure
Symptom
Wine cooler produces a high-pitched squealing or chirping noise from inside the cabinet.
Evaporator Fan Bearing Wear or Ice Contact
Symptom
Wine cooler runs but does not get cold enough; temperature remains several degrees above setpoint.
Partial Loss of Refrigerant Charge or Weak Compressor
Symptom
Wine cooler runs continuously and never cycles off, even when set temperature is reached.
Runaway Cooling or Control Feedback Failure
Symptom
Wine cooler starts then shuts off after a few seconds; this repeats frequently.
Short Cycling Due to Overload or Control Fault
Symptom
Wine cooler temperature fluctuates widely, causing wine to warm and cool repeatedly.
Inaccurate Temperature Control or Short Cycling
Symptom
Wine cooler vibrates excessively and may cause bottles to rattle.
Cabinet Vibration and Installation Issue
Symptom
Wine cooler will not start cooling after being moved or transported.
Compressor Oil Migration or Start Protection
Symptom
Wine labels peeling or corks drying out despite correct temperature.
Low Humidity Inside Cabinet
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