Viking Wine Coolers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Wine cooler displays E1 and interior temperature is too warm or fluctuates widely.
Cabinet Temperature Sensor (NTC) Failure
E10
Wine cooler displays E10 and the unit may not respond to temperature adjustments.
User Interface / Touch Control Panel Communication Fault
E11
Wine cooler displays E11 and the unit may shut down or run at incorrect temperatures.
Main Control Board Internal Fault
E12
Wine cooler displays E12 and the interior temperature overshoots or undershoots the setpoint significantly.
Calibration / Temperature Control Fault
E2
Wine cooler displays E2 and may run continuously or not cool correctly.
Defrost / Evaporator Temperature Sensor Failure
E3
Wine cooler displays E3 and temperature setpoint cannot be maintained accurately.
Ambient / Room Temperature Sensor Failure
E4
Wine cooler displays E4 and may shut down cooling or run erratically.
Defrost System Failure / Defrost Heater Circuit Fault
E5
Wine cooler displays E5 and compressor may not start or may short-cycle.
Compressor Start / Overload Protection Fault
E6
Wine cooler displays E6 and interior fan may not run or runs erratically.
Evaporator Fan Motor Fault
E7
Wine cooler displays E7 and the condenser fan at the rear may not run, causing overheating.
Condenser Fan Motor Fault
E8
Wine cooler displays E8 and interior lights or display may flicker or shut off unexpectedly.
Low Voltage / Power Supply Fault
E9
Wine cooler displays E9 and the door alarm may sound even when the door is closed.
Door Switch / Door Ajar Sensor Fault
H1
Wine cooler displays H1 or a high-temperature alarm and the interior is warm.
High Temperature Alarm Condition
L1
Wine cooler displays L1 or a low-temperature alarm and bottles may feel too cold or partially frozen.
Low Temperature Alarm Condition
Symptom
Cabinet interior shows signs of rust or corrosion, especially near seams or screws.
Interior Corrosion / Moisture Intrusion
Symptom
Chemical or plastic smell from inside a relatively new wine cooler.
New Appliance Odor / Off-Gassing
Symptom
Condensation or moisture forming on the inside of the glass door.
Door Condensation / High Humidity Infiltration
Symptom
Door alarm sounds frequently even though the door appears closed and sealed.
False Door Ajar Alarm
Symptom
Door does not close or seal properly; it pops open or requires force to shut.
Door Alignment / Hinge or Gasket Problem
Symptom
Dual-zone Viking wine cooler: one zone cools properly while the other is too warm.
Single-Zone Cooling Failure in Dual-Zone System
Symptom
Dual-zone Viking wine cooler: temperatures of both zones are the same despite different setpoints.
Loss of Independent Zone Control
Symptom
Excessive frost or ice buildup on the back wall or shelves inside the wine cooler.
Excessive Frost / Defrost System or Door Seal Issue
Symptom
Exterior sides or top of the wine cooler feel very hot to the touch.
Cabinet Overheating / Poor Ventilation
Symptom
Shelves are difficult to slide or bind when pulling bottles out.
Shelf Glide / Rail Binding
Symptom
Strong musty or moldy odor inside the wine cooler.
Odor / Biological Contamination
Symptom
Water pooling at the bottom of the wine cooler interior or leaking onto the floor.
Drainage / Defrost Water Leak
Symptom
Wine cooler cycles on and off very frequently (short cycling).
Short Cycling / Control or Sensor Issue
Symptom
Wine cooler display is on but buttons do not respond or respond intermittently.
Unresponsive Touch Controls
Symptom
Wine cooler glass door appears foggy or has condensation between the glass panes.
Failed Insulated Glass Door Seal
Symptom
Wine cooler interior light does not turn on when the door is opened.
Interior LED Lighting Failure
Symptom
Wine cooler interior light stays on even when the door is closed, causing warming inside.
Stuck Interior Light / Door Switch Fault
Symptom
Wine cooler is too cold; wine or beverages are partially freezing even at normal setpoints.
Overcooling / Temperature Control Failure
Symptom
Wine cooler makes loud humming or buzzing noises from the rear.
Compressor or Condenser Fan Noise
Symptom
Wine cooler makes loud rattling or knocking noises from inside the cabinet during operation.
Internal Vibration / Shelf or Bottle Rattle
Symptom
Wine cooler not cooling at all; interior is at room temperature and compressor is not running.
No-Cool Condition – Compressor Not Running
Symptom
Wine cooler produces a high-pitched squealing or chirping noise from the interior.
Evaporator Fan Motor Bearing Wear
Symptom
Wine cooler runs but does not get cold enough; temperature is consistently too warm.
Partial Cooling / Inefficient Refrigeration
Symptom
Wine cooler runs continuously and rarely shuts off, even when set temperature is reached.
Continuous Run / Inefficient Cooling or Control Fault
Symptom
Wine cooler temperature display is inaccurate compared to an internal thermometer.
Temperature Display Inaccuracy
Symptom
Wine cooler will not power on; display is blank and no lights or sounds.
No Power / Dead Unit
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Wine cooler displays E1 and interior temperature is too warm or fluctuates widely.
|
Cabinet Temperature Sensor (NTC) Failure | View Details |
| E10 |
Wine cooler displays E10 and the unit may not respond to temperature adjustments.
|
User Interface / Touch Control Panel Communication Fault | View Details |
| E11 |
Wine cooler displays E11 and the unit may shut down or run at incorrect temperatures.
|
Main Control Board Internal Fault | View Details |
| E12 |
Wine cooler displays E12 and the interior temperature overshoots or undershoots the setpoint significantly.
|
Calibration / Temperature Control Fault | View Details |
| E2 |
Wine cooler displays E2 and may run continuously or not cool correctly.
|
Defrost / Evaporator Temperature Sensor Failure | View Details |
| E3 |
Wine cooler displays E3 and temperature setpoint cannot be maintained accurately.
|
Ambient / Room Temperature Sensor Failure | View Details |
| E4 |
Wine cooler displays E4 and may shut down cooling or run erratically.
|
Defrost System Failure / Defrost Heater Circuit Fault | View Details |
| E5 |
Wine cooler displays E5 and compressor may not start or may short-cycle.
|
Compressor Start / Overload Protection Fault | View Details |
| E6 |
Wine cooler displays E6 and interior fan may not run or runs erratically.
|
Evaporator Fan Motor Fault | View Details |
| E7 |
Wine cooler displays E7 and the condenser fan at the rear may not run, causing overheating.
|
Condenser Fan Motor Fault | View Details |
| E8 |
Wine cooler displays E8 and interior lights or display may flicker or shut off unexpectedly.
|
Low Voltage / Power Supply Fault | View Details |
| E9 |
Wine cooler displays E9 and the door alarm may sound even when the door is closed.
|
Door Switch / Door Ajar Sensor Fault | View Details |
| H1 |
Wine cooler displays H1 or a high-temperature alarm and the interior is warm.
|
High Temperature Alarm Condition | View Details |
| L1 |
Wine cooler displays L1 or a low-temperature alarm and bottles may feel too cold or partially frozen.
|
Low Temperature Alarm Condition | View Details |
| – |
Cabinet interior shows signs of rust or corrosion, especially near seams or screws.
|
Interior Corrosion / Moisture Intrusion | View Details |
| – |
Chemical or plastic smell from inside a relatively new wine cooler.
|
New Appliance Odor / Off-Gassing | View Details |
| – |
Condensation or moisture forming on the inside of the glass door.
|
Door Condensation / High Humidity Infiltration | View Details |
| – |
Door alarm sounds frequently even though the door appears closed and sealed.
|
False Door Ajar Alarm | View Details |
| – |
Door does not close or seal properly; it pops open or requires force to shut.
|
Door Alignment / Hinge or Gasket Problem | View Details |
| – |
Dual-zone Viking wine cooler: one zone cools properly while the other is too warm.
|
Single-Zone Cooling Failure in Dual-Zone System | View Details |
| – |
Dual-zone Viking wine cooler: temperatures of both zones are the same despite different setpoints.
|
Loss of Independent Zone Control | View Details |
| – |
Excessive frost or ice buildup on the back wall or shelves inside the wine cooler.
|
Excessive Frost / Defrost System or Door Seal Issue | View Details |
| – |
Exterior sides or top of the wine cooler feel very hot to the touch.
|
Cabinet Overheating / Poor Ventilation | View Details |
| – |
Shelves are difficult to slide or bind when pulling bottles out.
|
Shelf Glide / Rail Binding | View Details |
| – |
Strong musty or moldy odor inside the wine cooler.
|
Odor / Biological Contamination | View Details |
| – |
Water pooling at the bottom of the wine cooler interior or leaking onto the floor.
|
Drainage / Defrost Water Leak | View Details |
| – |
Wine cooler cycles on and off very frequently (short cycling).
|
Short Cycling / Control or Sensor Issue | View Details |
| – |
Wine cooler display is on but buttons do not respond or respond intermittently.
|
Unresponsive Touch Controls | View Details |
| – |
Wine cooler glass door appears foggy or has condensation between the glass panes.
|
Failed Insulated Glass Door Seal | View Details |
| – |
Wine cooler interior light does not turn on when the door is opened.
|
Interior LED Lighting Failure | View Details |
| – |
Wine cooler interior light stays on even when the door is closed, causing warming inside.
|
Stuck Interior Light / Door Switch Fault | View Details |
| – |
Wine cooler is too cold; wine or beverages are partially freezing even at normal setpoints.
|
Overcooling / Temperature Control Failure | View Details |
| – |
Wine cooler makes loud humming or buzzing noises from the rear.
|
Compressor or Condenser Fan Noise | View Details |
| – |
Wine cooler makes loud rattling or knocking noises from inside the cabinet during operation.
|
Internal Vibration / Shelf or Bottle Rattle | View Details |
| – |
Wine cooler not cooling at all; interior is at room temperature and compressor is not running.
|
No-Cool Condition – Compressor Not Running | View Details |
| – |
Wine cooler produces a high-pitched squealing or chirping noise from the interior.
|
Evaporator Fan Motor Bearing Wear | View Details |
| – |
Wine cooler runs but does not get cold enough; temperature is consistently too warm.
|
Partial Cooling / Inefficient Refrigeration | View Details |
| – |
Wine cooler runs continuously and rarely shuts off, even when set temperature is reached.
|
Continuous Run / Inefficient Cooling or Control Fault | View Details |
| – |
Wine cooler temperature display is inaccurate compared to an internal thermometer.
|
Temperature Display Inaccuracy | View Details |
| – |
Wine cooler will not power on; display is blank and no lights or sounds.
|
No Power / Dead Unit | View Details |
No matching codes found
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