ETA

ETA Cordless Vacuums Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E1
Cordless vacuum will not power on, display shows E1 shortly after pressing the power button.
Main Battery Pack Undervoltage Protection
E10
Cordless vacuum shows E10 and the LED lights on the floor nozzle flash; brush may not respond to mode changes.
Brush Head Communication Error
E2
Cordless vacuum shuts off within a few seconds of starting, display shows E2 or battery icon flashing with E2.
Battery Overcurrent / Short Circuit Protection
E3
Cordless vacuum runs but suction is very weak and the display shows E3 or a filter icon with E3.
Airflow Restriction / Blocked Filter Detection
E4
Cordless vacuum display shows E4 and the motorized floor brush stops spinning while suction continues.
Brush Roll Motor Overload / Jam Protection
E5
Cordless vacuum stops and displays E5 after a few minutes of use, often when used on high power.
Main Motor Overheating Protection
E6
Cordless vacuum display shows E6 and the unit will not start or shuts down immediately.
Main PCB / Control Board Fault
E7
Cordless vacuum shows E7 and the LED battery indicator flashes abnormally; unit may not charge properly.
Battery Communication / Identification Error
E8
Cordless vacuum shows E8 and will not charge; charger LED may blink or stay off.
Charging Circuit Fault
E9
Cordless vacuum display shows E9 and the unit may start and stop repeatedly or not start at all.
Trigger / Power Button Fault
Symptom
Cordless vacuum cannot stand on the charging dock properly or does not make good contact.
Docking / Charging Contact Misalignment
Symptom
Cordless vacuum does not turn on at all, no lights or sounds when pressing the power button.
No Power / Dead Unit
Symptom
Cordless vacuum emits a burning smell or hot plastic odor during use.
Overheating Motor or Brush Head
Symptom
Cordless vacuum has very weak suction even though the motor sounds normal.
Airflow Loss / Suction Leak
Symptom
Cordless vacuum intermittently cuts out when the wand is moved or twisted.
Intermittent Electrical Connection in Wand
Symptom
Cordless vacuum leaves visible dust and debris on carpets even after multiple passes.
Poor Pickup Performance
Symptom
Cordless vacuum makes a loud high-pitched whistling noise during operation.
Air Leak at Seal or Crack
Symptom
Cordless vacuum makes grinding or rattling noises from the main body when running.
Main Motor Bearing or Fan Damage
Symptom
Cordless vacuum makes loud clicking or knocking noises from the floor nozzle when the brush is running.
Brush Roll or Gearbox Damage
Symptom
Cordless vacuum produces an unpleasant musty or moldy smell from the exhaust.
Contaminated Filters or Dust Bin
Symptom
Cordless vacuum runs for only a few minutes on a full charge before shutting off.
Severely Reduced Battery Capacity
Symptom
Cordless vacuum spits out dust or debris from the exhaust vent while running.
Failed or Missing Exhaust (HEPA) Filter
Symptom
Cordless vacuum suddenly shuts off during use but can be turned back on after a short wait.
Thermal Cut-Out / Overheating Shutdown
Symptom
Cordless vacuum vibrates excessively in the hand during operation.
Imbalanced Brush Roll or Motor Fan
Symptom
Cordless vacuum’s attachments (crevice tool, mini motorized brush) do not receive power or do not spin.
Accessory Power Delivery Failure
Symptom
Cordless vacuum’s battery indicator LEDs are inaccurate (e.g., shows full but shuts off quickly).
Battery Gauge Calibration Error
Symptom
Cordless vacuum’s battery pack is difficult to remove or install.
Battery Latch / Rail Wear
Symptom
Cordless vacuum’s dust bin door will not close or pops open during use, causing loss of suction.
Dust Bin Latch Failure
Symptom
Cordless vacuum’s handle or body becomes uncomfortably hot to touch during normal use.
Excessive Internal Heat Build-Up
Symptom
Cordless vacuum’s LED work lights on the floor nozzle do not turn on, but the brush and suction still work.
Nozzle LED Circuit Failure
Symptom
Cordless vacuum’s mini motorized brush stops frequently when used on upholstery.
Mini Brush Overload / Jam
Symptom
Cordless vacuum’s power mode button does not change suction level or is unresponsive.
Mode Button / Control Panel Failure
Symptom
Cordless vacuum’s runtime is normal, but charging time has become unusually long.
Slow Charging Condition
Symptom
Cordless vacuum’s wand or joints separate easily during use, causing interruptions.
Worn Locking Tabs / Loose Connections
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