Hisense

Hisense Refrigerators Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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dF
Display shows dF and the unit may be stuck in defrost or show abnormal defrost timing.
Defrost Mode or Defrost Feedback Error
dO
Display shows dO or "door" and an audible alarm sounds even when all doors appear closed.
Door Open Detection Fault
E0
Refrigerator display shows E0 and cooling performance is reduced or intermittent.
Refrigerator Compartment Sensor (Thermistor) Fault
E1
Display shows E1 and the freezer temperature is incorrect or fluctuating.
Freezer Compartment Sensor (Thermistor) Fault
E2
Display shows E2 and the refrigerator struggles to maintain set temperature or cycles erratically.
Ambient (Room) Temperature Sensor Fault
E3
Display shows E3 and the refrigerator may not defrost properly, leading to ice buildup on the evaporator.
Evaporator Sensor (Defrost Sensor) Fault
E4
Display shows E4 and the refrigerator may not defrost, or may over-defrost causing temperature swings.
Defrost Heater or Defrost Circuit Fault
E5
Display shows E5 and the ice maker stops producing ice or ice production is erratic.
Ice Maker Sensor or Ice Maker Assembly Fault
E6
Display shows E6 and the refrigerator may not respond correctly to door openings (lights or fans behave abnormally).
Door Switch or Door Sensor Fault
E7
Display shows E7 and the refrigerator may not cool properly or may shut down unexpectedly.
Main Control Board Communication or Internal Fault
E8
Display shows E8 and the compressor may not start or may run only briefly before stopping.
Compressor Drive or Inverter Board Fault
E9
Display shows E9 and the fan noise may be abnormal or airflow is reduced in one or both compartments.
Evaporator Fan Motor Fault
EA
Display shows EA and the ice maker or water dispenser may not function correctly.
Communication Error Between Main PCB and Ice/Dispenser Module
EC
Display shows EC and the refrigerator may not cool adequately, with long compressor run times.
Refrigeration System Efficiency or Compressor Protection Fault
Ed
Display shows Ed and the refrigerator may not defrost correctly, with frost buildup on the back wall.
Defrost Sensor or Defrost Circuit Error (Alternate Code)
F1
Display shows F1 and the refrigerator compartment temperature reading is clearly incorrect (e.g., shows very high or very low values).
Fresh Food Temperature Sensor Out of Range
F2
Display shows F2 and the freezer temperature reading is inaccurate or unstable.
Freezer Temperature Sensor Out of Range
F3
Display shows F3 and the unit may not defrost or may show erratic defrost behavior.
Defrost Sensor Out of Range
H1
Display shows H1 and the refrigerator compartment temperature is detected as abnormally high.
High Temperature Alarm – Fresh Food Compartment
H2
Display shows H2 and the freezer compartment temperature is detected as abnormally high.
High Temperature Alarm – Freezer Compartment
Lo
Display shows Lo or "Low" and the compartment temperature is below normal, sometimes freezing items in the fridge.
Low Temperature Alarm or Overcooling Condition
Symptom
Burning smell or electrical odor coming from the refrigerator.
Overheating Electrical Component
Symptom
Clicking sound every few minutes, compressor tries to start but immediately stops, refrigerator not cooling.
Compressor Start Failure
Symptom
Condensation or moisture on the outside of the cabinet or around door gaskets.
Excessive Condensation
Symptom
Control panel buttons unresponsive or erratic, cannot change temperature or modes.
User Interface / Touch Panel Failure
Symptom
Freezer cold but refrigerator section warm, food spoiling in fresh food compartment while freezer seems normal.
Airflow Restriction Between Freezer and Refrigerator
Symptom
Freezer not freezing properly, ice cream soft and ice cubes partially melted while fridge seems acceptable.
Freezer Cooling Weak or Incomplete
Symptom
Ice buildup on the back wall of the freezer, fan noise becomes loud or stops, cooling gradually worsens.
Defrost System Failure
Symptom
Ice cubes are small, hollow, or irregularly shaped.
Low Water Fill to Ice Maker
Symptom
Ice maker not making ice, ice bin empty after several days.
No Ice Production
Symptom
Refrigerator door does not close or seal properly, door pops open or sags.
Door Alignment and Hinge Wear
Symptom
Refrigerator interior light not working but cooling is normal.
Interior Light Circuit Failure
Symptom
Refrigerator making loud buzzing, rattling, or grinding noises during operation.
Mechanical Noise from Fans, Compressor, or Loose Components
Symptom
Refrigerator not cooling at all, interior warm in both fridge and freezer, lights work but compressor is silent.
Compressor Not Running
Symptom
Refrigerator runs constantly and is too warm, compressor and fans rarely shut off.
Poor Cooling Efficiency or Heat Exchange Problem
Symptom
Refrigerator vibrates excessively or rattles against cabinets or floor.
Excessive Vibration or Poor Leveling
Symptom
Refrigerator will not power on at all, display is blank and no lights or sounds.
No Power / Dead Refrigerator
Symptom
Strong musty or moldy odor inside the refrigerator even after removing spoiled food.
Odor from Biofilm, Spills, or Blocked Drain
Symptom
Water dispenser not working, no water flow from the door dispenser.
Water Dispensing Failure
Symptom
Water leaking inside the refrigerator compartment, pooling under drawers or on shelves.
Clogged Defrost Drain
Symptom
Water leaking onto the floor from the front or rear of the refrigerator.
External Water Leak
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