JennAir Refrigerators Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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dr
Display shows dr or door icon; refrigerator beeps and may not cool efficiently because doors are detected as open.
Door Ajar / Door Switch Fault
E0
Display shows E0; refrigerator may not cool or may be stuck in a default mode.
General Control Board Error / Configuration Fault
E1
Display shows E1; refrigerator section temperature may be inaccurate or fluctuating.
Refrigerator Compartment Thermistor Fault
E2
Display shows E2; freezer temperature may be inaccurate or freezer may overcool or undercool.
Freezer Compartment Thermistor Fault
E3
Display shows E3; defrost cycles may be too frequent or not occurring, leading to frost buildup or temperature swings.
Defrost Thermistor / Defrost Sensor Fault
E4
Display shows E4; refrigerator may not defrost properly, leading to heavy frost on the evaporator and poor cooling.
Defrost Heater or Defrost Circuit Failure
E5
Display shows E5; ice production may stop or be inconsistent, and ice bin temperature may be incorrect.
Ice Maker Thermistor / Ice Box Sensor Fault
E6
Display shows E6; dispenser or door functions may be disabled or erratic.
Door / Dispenser Communication Error
E7
Display shows E7; ambient temperature readings may be incorrect, affecting cooling performance.
Ambient Temperature Sensor Fault
E8
Display shows E8; condenser fan may not run, and the compressor may overheat or shut down.
Condenser Fan Motor Fault
E9
Display shows E9; refrigerator may not cool properly, and compressor may not run or may short cycle.
Compressor or Inverter Control Fault
H1
Display shows H1 for the refrigerator or freezer; indicates temperature has been too high.
High Temperature Alarm Condition
H2O
Display shows H2O or water filter icon; water dispenser may still work but filter is due for replacement.
Water Filter Replacement Reminder
ICE
Display shows ICE or ice icon blinking; ice maker may be turned off or in a fault state.
Ice Maker Disabled or Ice Maker Fault
PE
Display shows PE and may beep; refrigerator may not respond to temperature changes or may not cool correctly.
Power Error / Control Board Reset Required
PO
Display shows PO and refrigerator beeps; interior lights work but temperature may be warmer than normal after a power outage.
Power Outage Event Detected
SY CE
Display shows SY CE; refrigerator may not respond to temperature changes or may not cool properly.
Communication Error Between User Interface and Main Control Board
SY CF
Display shows SY CF; refrigerator may not cool or may behave erratically.
Communication Failure Between Control Boards
SY EF
Refrigerator displays SY EF; fresh food section may be warm or fan noise may be absent or intermittent.
Evaporator Fan Motor Failure or Feedback Error
Symptom
Clicking sound from the back of the refrigerator; compressor tries to start but shuts off repeatedly.
Compressor Start Failure
Symptom
Condensation or moisture on the outside of the refrigerator cabinet or around door gaskets.
Exterior Condensation
Symptom
Dispenser dripping water or slow drip from water outlet.
Dispenser Drip / Residual Pressure
Symptom
Display panel buttons unresponsive or erratic; temperatures cannot be adjusted.
User Interface Control Failure
Symptom
Freezer is cold but refrigerator section is warm; ice cream is hard but milk spoils quickly.
Evaporator Frost Blockage / Airflow Restriction to Fresh Food Section
Symptom
Freezer not cold enough; ice cream is soft and ice cubes are wet or clumping.
Insufficient Freezer Cooling
Symptom
Frost or ice buildup on the back wall of the freezer.
Evaporator Frost Accumulation
Symptom
Ice maker makes ice but cubes are small or hollow.
Low Ice Fill Volume
Symptom
Ice maker not making ice; ice bin empty after 24–48 hours.
No Ice Production
Symptom
Interior lights not working when doors are opened.
No Interior Lighting
Symptom
Refrigerator displays incorrect temperature readings compared to a thermometer.
Temperature Sensing / Calibration Issue
Symptom
Refrigerator door will not close or pops open after closing.
Door Alignment / Seal Issue
Symptom
Refrigerator has a strong, unpleasant odor even after cleaning.
Persistent Odor / Contamination
Symptom
Refrigerator making loud buzzing, humming, or rattling noises.
Excessive Operational Noise
Symptom
Refrigerator not cooling at all; interior is warm in both fresh food and freezer sections, lights may still work.
Complete Loss of Cooling
Symptom
Refrigerator runs constantly and rarely shuts off; temperatures may be normal or slightly warm.
Extended Run Time / Inefficient Operation
Symptom
Refrigerator section too cold; food freezing in crisper drawers or on top shelf.
Refrigerator Overcooling / Damper or Thermistor Fault
Symptom
Refrigerator vibrates excessively or rattles against cabinets or wall.
Excessive Vibration
Symptom
Refrigerator will not start at all; display is blank and no sounds are heard.
No Power / Dead Refrigerator
Symptom
Water dispenser not working; no water flows when paddle is pressed.
No Water Dispense
Symptom
Water leaking onto the floor from the front or underneath the refrigerator.
External Water Leak
Symptom
Water pooling inside the refrigerator or under crisper drawers.
Clogged Defrost Drain / Internal Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| dr |
Display shows dr or door icon; refrigerator beeps and may not cool efficiently because doors are detected as open.
|
Door Ajar / Door Switch Fault | View Details |
| E0 |
Display shows E0; refrigerator may not cool or may be stuck in a default mode.
|
General Control Board Error / Configuration Fault | View Details |
| E1 |
Display shows E1; refrigerator section temperature may be inaccurate or fluctuating.
|
Refrigerator Compartment Thermistor Fault | View Details |
| E2 |
Display shows E2; freezer temperature may be inaccurate or freezer may overcool or undercool.
|
Freezer Compartment Thermistor Fault | View Details |
| E3 |
Display shows E3; defrost cycles may be too frequent or not occurring, leading to frost buildup or temperature swings.
|
Defrost Thermistor / Defrost Sensor Fault | View Details |
| E4 |
Display shows E4; refrigerator may not defrost properly, leading to heavy frost on the evaporator and poor cooling.
|
Defrost Heater or Defrost Circuit Failure | View Details |
| E5 |
Display shows E5; ice production may stop or be inconsistent, and ice bin temperature may be incorrect.
|
Ice Maker Thermistor / Ice Box Sensor Fault | View Details |
| E6 |
Display shows E6; dispenser or door functions may be disabled or erratic.
|
Door / Dispenser Communication Error | View Details |
| E7 |
Display shows E7; ambient temperature readings may be incorrect, affecting cooling performance.
|
Ambient Temperature Sensor Fault | View Details |
| E8 |
Display shows E8; condenser fan may not run, and the compressor may overheat or shut down.
|
Condenser Fan Motor Fault | View Details |
| E9 |
Display shows E9; refrigerator may not cool properly, and compressor may not run or may short cycle.
|
Compressor or Inverter Control Fault | View Details |
| H1 |
Display shows H1 for the refrigerator or freezer; indicates temperature has been too high.
|
High Temperature Alarm Condition | View Details |
| H2O |
Display shows H2O or water filter icon; water dispenser may still work but filter is due for replacement.
|
Water Filter Replacement Reminder | View Details |
| ICE |
Display shows ICE or ice icon blinking; ice maker may be turned off or in a fault state.
|
Ice Maker Disabled or Ice Maker Fault | View Details |
| PE |
Display shows PE and may beep; refrigerator may not respond to temperature changes or may not cool correctly.
|
Power Error / Control Board Reset Required | View Details |
| PO |
Display shows PO and refrigerator beeps; interior lights work but temperature may be warmer than normal after a power outage.
|
Power Outage Event Detected | View Details |
| SY CE |
Display shows SY CE; refrigerator may not respond to temperature changes or may not cool properly.
|
Communication Error Between User Interface and Main Control Board | View Details |
| SY CF |
Display shows SY CF; refrigerator may not cool or may behave erratically.
|
Communication Failure Between Control Boards | View Details |
| SY EF |
Refrigerator displays SY EF; fresh food section may be warm or fan noise may be absent or intermittent.
|
Evaporator Fan Motor Failure or Feedback Error | View Details |
| – |
Clicking sound from the back of the refrigerator; compressor tries to start but shuts off repeatedly.
|
Compressor Start Failure | View Details |
| – |
Condensation or moisture on the outside of the refrigerator cabinet or around door gaskets.
|
Exterior Condensation | View Details |
| – |
Dispenser dripping water or slow drip from water outlet.
|
Dispenser Drip / Residual Pressure | View Details |
| – |
Display panel buttons unresponsive or erratic; temperatures cannot be adjusted.
|
User Interface Control Failure | View Details |
| – |
Freezer is cold but refrigerator section is warm; ice cream is hard but milk spoils quickly.
|
Evaporator Frost Blockage / Airflow Restriction to Fresh Food Section | View Details |
| – |
Freezer not cold enough; ice cream is soft and ice cubes are wet or clumping.
|
Insufficient Freezer Cooling | View Details |
| – |
Frost or ice buildup on the back wall of the freezer.
|
Evaporator Frost Accumulation | View Details |
| – |
Ice maker makes ice but cubes are small or hollow.
|
Low Ice Fill Volume | View Details |
| – |
Ice maker not making ice; ice bin empty after 24–48 hours.
|
No Ice Production | View Details |
| – |
Interior lights not working when doors are opened.
|
No Interior Lighting | View Details |
| – |
Refrigerator displays incorrect temperature readings compared to a thermometer.
|
Temperature Sensing / Calibration Issue | View Details |
| – |
Refrigerator door will not close or pops open after closing.
|
Door Alignment / Seal Issue | View Details |
| – |
Refrigerator has a strong, unpleasant odor even after cleaning.
|
Persistent Odor / Contamination | View Details |
| – |
Refrigerator making loud buzzing, humming, or rattling noises.
|
Excessive Operational Noise | View Details |
| – |
Refrigerator not cooling at all; interior is warm in both fresh food and freezer sections, lights may still work.
|
Complete Loss of Cooling | View Details |
| – |
Refrigerator runs constantly and rarely shuts off; temperatures may be normal or slightly warm.
|
Extended Run Time / Inefficient Operation | View Details |
| – |
Refrigerator section too cold; food freezing in crisper drawers or on top shelf.
|
Refrigerator Overcooling / Damper or Thermistor Fault | View Details |
| – |
Refrigerator vibrates excessively or rattles against cabinets or wall.
|
Excessive Vibration | View Details |
| – |
Refrigerator will not start at all; display is blank and no sounds are heard.
|
No Power / Dead Refrigerator | View Details |
| – |
Water dispenser not working; no water flows when paddle is pressed.
|
No Water Dispense | View Details |
| – |
Water leaking onto the floor from the front or underneath the refrigerator.
|
External Water Leak | View Details |
| – |
Water pooling inside the refrigerator or under crisper drawers.
|
Clogged Defrost Drain / Internal Leak | View Details |
No matching codes found
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