Salter
Salter Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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CH
Display shows "CH" and the vacuum will not run until placed on the charger.
Charge Required / Charge Lockout
E1
Cordless vacuum will not power on, display shows E1 shortly after pressing the power button.
Battery Pack Protection / Undervoltage Lockout
E2
Cordless vacuum cuts out within seconds of starting, display shows E2.
Overcurrent / Motor Overload Protection
E3
Cordless vacuum stops and displays E3, often when using the motorised floorhead.
Brushroll Motor Overload / Stall Detection
E4
Cordless vacuum shows E4 and shuts down after a short run, body feels warm to the touch.
Thermal Overload / Overheating Protection
E5
Cordless vacuum display shows E5 and the unit will not start, often after being dropped or knocked.
Main PCB / Control Board Fault
E6
Cordless vacuum shows E6 and will not charge when placed on the charger or dock.
Charging Circuit / Charger Communication Fault
E7
Cordless vacuum shows E7 and the motor does not run, but lights and display still work.
Motor Drive Circuit Fault
E8
Cordless vacuum shows E8 and suction is very weak or intermittent.
Airflow Sensor / Blockage Detection Fault
E9
Cordless vacuum shows E9 and immediately shuts down when the trigger or power button is pressed.
Battery Temperature Sensor Fault
F1
Cordless vacuum shows F1 and will not start unless the dust bin is removed and refitted.
Dust Bin Presence / Microswitch Fault
F2
Cordless vacuum shows F2 and refuses to run when the filter is removed or after filter cleaning.
Filter Presence / Filter Door Switch Fault
F3
Cordless vacuum shows F3 and the LED headlight on the motorised floorhead does not illuminate.
Floorhead Communication / Accessory Detection Fault
F4
Cordless vacuum shows F4 and power modes cannot be changed; stuck on one suction level.
Mode Button / Keypad Fault
F5
Cordless vacuum shows F5 and runs only for a few seconds before shutting off, even with a fully charged battery.
Battery Capacity / Cycle Count Fault
Hi
Display shows "Hi" and the vacuum refuses to charge or run after heavy use.
High Temperature Protection
Lo
Display shows "Lo" and the vacuum will not start or stops immediately.
Low Battery Voltage Warning
Symptom
Cordless vacuum will not turn on at all, no lights or response when pressing the power button.
No Power / Dead Appliance
Symptom
Dust escapes from around the dust bin area during use.
Air Leak / Failed Seals
Symptom
Floorhead is difficult to push on carpets; vacuum feels like it is sticking to the floor.
Excessive Floorhead Drag
Symptom
LED headlights on the motorised floorhead do not light, but the brushroll still spins.
Floorhead LED Failure
Symptom
Motorised floorhead brushroll does not spin, but suction is present at the nozzle.
Brushroll Drive Failure
Symptom
Trigger or power button sticks in the ON or OFF position, making it hard to control the vacuum.
Sticking Trigger / Control Mechanism Wear
Symptom
Vacuum emits a burning smell or hot plastic odour while running.
Overheating / Electrical Burning
Symptom
Vacuum leaves lines of debris behind and does not pick up well from carpets.
Poor Agitation / Worn Brushroll
Symptom
Vacuum makes a loud high‑pitched whine or grinding noise during operation.
Motor Bearing Wear / Mechanical Noise
Symptom
Vacuum powers on but has very weak suction, even with a fully charged battery.
Loss of Suction / Airflow Restriction
Symptom
Vacuum rattles or vibrates excessively when running.
Imbalance / Loose Components
Symptom
Vacuum runs but the exhaust air has a musty or dusty smell.
Dirty Filters / Contaminated Air Path
Symptom
Vacuum runs but there is a whistling noise from the handle or bin area.
Air Leak / Seal Whistle
Symptom
Vacuum runs for only a few minutes on a full charge before shutting off (no specific error code).
Reduced Battery Capacity / Short Run Time
Symptom
Vacuum shuts off intermittently when moved or tilted, then restarts when repositioned.
Intermittent Power / Loose Connection
Symptom
Vacuum suddenly stops when the dust bin is nearly full, even though there is still some space.
Overfull Bin / Cyclone Blockage Protection
Symptom
Vacuum will not charge when placed on the wall mount or docking station, but charges when plugged directly into the battery (if applicable).
Docking Station / Wall Mount Charging Failure
Symptom
Vacuum will not stay in handheld mode accessories; tools fall off the nozzle easily.
Accessory Retention / Nozzle Latch Wear
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| CH |
Display shows "CH" and the vacuum will not run until placed on the charger.
|
Charge Required / Charge Lockout | View Details |
| E1 |
Cordless vacuum will not power on, display shows E1 shortly after pressing the power button.
|
Battery Pack Protection / Undervoltage Lockout | View Details |
| E2 |
Cordless vacuum cuts out within seconds of starting, display shows E2.
|
Overcurrent / Motor Overload Protection | View Details |
| E3 |
Cordless vacuum stops and displays E3, often when using the motorised floorhead.
|
Brushroll Motor Overload / Stall Detection | View Details |
| E4 |
Cordless vacuum shows E4 and shuts down after a short run, body feels warm to the touch.
|
Thermal Overload / Overheating Protection | View Details |
| E5 |
Cordless vacuum display shows E5 and the unit will not start, often after being dropped or knocked.
|
Main PCB / Control Board Fault | View Details |
| E6 |
Cordless vacuum shows E6 and will not charge when placed on the charger or dock.
|
Charging Circuit / Charger Communication Fault | View Details |
| E7 |
Cordless vacuum shows E7 and the motor does not run, but lights and display still work.
|
Motor Drive Circuit Fault | View Details |
| E8 |
Cordless vacuum shows E8 and suction is very weak or intermittent.
|
Airflow Sensor / Blockage Detection Fault | View Details |
| E9 |
Cordless vacuum shows E9 and immediately shuts down when the trigger or power button is pressed.
|
Battery Temperature Sensor Fault | View Details |
| F1 |
Cordless vacuum shows F1 and will not start unless the dust bin is removed and refitted.
|
Dust Bin Presence / Microswitch Fault | View Details |
| F2 |
Cordless vacuum shows F2 and refuses to run when the filter is removed or after filter cleaning.
|
Filter Presence / Filter Door Switch Fault | View Details |
| F3 |
Cordless vacuum shows F3 and the LED headlight on the motorised floorhead does not illuminate.
|
Floorhead Communication / Accessory Detection Fault | View Details |
| F4 |
Cordless vacuum shows F4 and power modes cannot be changed; stuck on one suction level.
|
Mode Button / Keypad Fault | View Details |
| F5 |
Cordless vacuum shows F5 and runs only for a few seconds before shutting off, even with a fully charged battery.
|
Battery Capacity / Cycle Count Fault | View Details |
| Hi |
Display shows "Hi" and the vacuum refuses to charge or run after heavy use.
|
High Temperature Protection | View Details |
| Lo |
Display shows "Lo" and the vacuum will not start or stops immediately.
|
Low Battery Voltage Warning | View Details |
| – |
Cordless vacuum will not turn on at all, no lights or response when pressing the power button.
|
No Power / Dead Appliance | View Details |
| – |
Dust escapes from around the dust bin area during use.
|
Air Leak / Failed Seals | View Details |
| – |
Floorhead is difficult to push on carpets; vacuum feels like it is sticking to the floor.
|
Excessive Floorhead Drag | View Details |
| – |
LED headlights on the motorised floorhead do not light, but the brushroll still spins.
|
Floorhead LED Failure | View Details |
| – |
Motorised floorhead brushroll does not spin, but suction is present at the nozzle.
|
Brushroll Drive Failure | View Details |
| – |
Trigger or power button sticks in the ON or OFF position, making it hard to control the vacuum.
|
Sticking Trigger / Control Mechanism Wear | View Details |
| – |
Vacuum emits a burning smell or hot plastic odour while running.
|
Overheating / Electrical Burning | View Details |
| – |
Vacuum leaves lines of debris behind and does not pick up well from carpets.
|
Poor Agitation / Worn Brushroll | View Details |
| – |
Vacuum makes a loud high‑pitched whine or grinding noise during operation.
|
Motor Bearing Wear / Mechanical Noise | View Details |
| – |
Vacuum powers on but has very weak suction, even with a fully charged battery.
|
Loss of Suction / Airflow Restriction | View Details |
| – |
Vacuum rattles or vibrates excessively when running.
|
Imbalance / Loose Components | View Details |
| – |
Vacuum runs but the exhaust air has a musty or dusty smell.
|
Dirty Filters / Contaminated Air Path | View Details |
| – |
Vacuum runs but there is a whistling noise from the handle or bin area.
|
Air Leak / Seal Whistle | View Details |
| – |
Vacuum runs for only a few minutes on a full charge before shutting off (no specific error code).
|
Reduced Battery Capacity / Short Run Time | View Details |
| – |
Vacuum shuts off intermittently when moved or tilted, then restarts when repositioned.
|
Intermittent Power / Loose Connection | View Details |
| – |
Vacuum suddenly stops when the dust bin is nearly full, even though there is still some space.
|
Overfull Bin / Cyclone Blockage Protection | View Details |
| – |
Vacuum will not charge when placed on the wall mount or docking station, but charges when plugged directly into the battery (if applicable).
|
Docking Station / Wall Mount Charging Failure | View Details |
| – |
Vacuum will not stay in handheld mode accessories; tools fall off the nozzle easily.
|
Accessory Retention / Nozzle Latch Wear | View Details |
No matching codes found
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