Tower
Tower Ovens Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E0
Oven will not start and displays E0 immediately after power-on or when a cooking function is selected.
Control Panel Communication Error
E1
Oven displays E1 and will not heat; fan and light may still operate.
Cavity Temperature Sensor (NTC) Open Circuit
E10
Oven shows E10 and the clock/timer cannot be set; cooking functions may be disabled.
Timer / Clock Module Fault
E11
Oven displays E11 and the lower oven (in double-oven Tower models) does not heat.
Secondary Cavity Temperature Sensor Fault
E12
Oven shows E12 and interior light does not work, or trips when turned on.
Oven Lamp Circuit Fault
E13
Oven displays E13 and beeps when any key is pressed; controls may be locked.
Keypad / Child Lock Error
E14
Oven shows E14 and the display is dim, flickering, or intermittently blank.
Low Voltage / Display Power Fault
E15
Oven displays E15 and trips the household circuit breaker when heating is attempted.
Earth Leakage / Short Circuit Detected
E16
Oven shows E16 and the fan runs continuously even when the oven is off.
Stuck Cooling Fan Control / Relay
E17
Oven displays E17 and the door will not unlock after a self-clean or high-temperature cycle.
Door Unlock Timeout / Position Error
E18
Oven shows E18 and the bottom element (conventional bake) does not heat, while grill or fan element may still work.
Base / Bottom Element Circuit Fault
E19
Oven displays E19 and the fan-assisted grill mode does not operate correctly (fan or grill not engaging).
Combined Grill/Fan Mode Control Fault
E2
Oven displays E2 and may shut down heating shortly after starting a program.
Cavity Temperature Sensor (NTC) Short Circuit
E20
Oven shows E20 and no functions can be selected; display may show only the error.
Configuration / EEPROM Error
E3
Oven shows E3 and stops heating, often after preheating or during high-temperature use.
Overtemperature / Thermal Cut-Out Trip
E4
Oven displays E4 and does not heat in fan oven mode; fan may still run.
Fan Oven Element Circuit Fault
E5
Oven displays E5 and grill function does not heat.
Grill Element Circuit Fault
E6
Oven shows E6 and the convection fan does not run in fan-assisted modes.
Convection Fan Motor Fault
E7
Oven displays E7 and the cooling fan at the top of the oven does not run, or runs briefly then stops.
Cooling Fan Circuit Fault
E8
Oven shows E8 and none of the heating functions operate, though the display and light may work.
Main Relay / Power Board Fault
E9
Oven displays E9 and beeps; door lock may not operate correctly during pyrolytic/self-clean (if equipped).
Door Lock Mechanism Fault
Symptom
Oven clock resets to 00:00 or flashes after every power cycle or sometimes during use.
Intermittent Power Supply to Control
Symptom
Oven display and lights are on but none of the buttons or knobs respond.
Unresponsive Controls
Symptom
Oven does not heat at all in any mode, but the display, light, and fan operate normally.
No Heat Across All Elements
Symptom
Oven door gets extremely hot to the touch during normal cooking.
Excessive Door Surface Temperature
Symptom
Oven door glass is loose, rattling, or has condensation between the panes.
Door Glass Assembly / Seal Failure
Symptom
Oven door will not close fully; heat escapes and cooking is uneven.
Door Misalignment / Hinge Wear
Symptom
Oven emits a metallic clicking or popping noise as it heats and cools.
Thermal Expansion Noise
Symptom
Oven emits a strong burning smell or smoke during normal cooking (not first use).
Burning Odor / Smoke During Operation
Symptom
Oven grill element glows red-hot and smokes heavily on first use or after long storage.
Burn-Off of Protective Coating / Residues
Symptom
Oven grill works but the main oven functions do not heat.
Partial Heating Loss (Main Oven Only)
Symptom
Oven heats but does not reach the set temperature or takes excessively long to preheat.
Underheating / Temperature Inaccuracy
Symptom
Oven interior light does not work, but all other functions are normal.
Lamp Failure
Symptom
Oven interior surfaces show rust spots or flaking enamel.
Cavity Corrosion / Enamel Damage
Symptom
Oven light works but the fan does not run in fan oven mode; uneven cooking and hot spots occur.
Convection Fan Not Running
Symptom
Oven makes loud rattling, scraping, or humming noises during operation.
Excessive Noise from Fan or Loose Components
Symptom
Oven overheats and burns food even at low temperature settings.
Overheating / Thermostat Stuck Closed
Symptom
Oven selector knob is stiff, hard to turn, or does not click into positions.
Worn or Contaminated Function Selector Switch
Symptom
Oven timer does not start or stop cooking automatically as programmed.
Timer Programming / Auto-Cook Fault
Symptom
Oven trips the circuit breaker or RCD as soon as a heating function is selected.
Short Circuit on Heating Circuit
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E0 |
Oven will not start and displays E0 immediately after power-on or when a cooking function is selected.
|
Control Panel Communication Error | View Details |
| E1 |
Oven displays E1 and will not heat; fan and light may still operate.
|
Cavity Temperature Sensor (NTC) Open Circuit | View Details |
| E10 |
Oven shows E10 and the clock/timer cannot be set; cooking functions may be disabled.
|
Timer / Clock Module Fault | View Details |
| E11 |
Oven displays E11 and the lower oven (in double-oven Tower models) does not heat.
|
Secondary Cavity Temperature Sensor Fault | View Details |
| E12 |
Oven shows E12 and interior light does not work, or trips when turned on.
|
Oven Lamp Circuit Fault | View Details |
| E13 |
Oven displays E13 and beeps when any key is pressed; controls may be locked.
|
Keypad / Child Lock Error | View Details |
| E14 |
Oven shows E14 and the display is dim, flickering, or intermittently blank.
|
Low Voltage / Display Power Fault | View Details |
| E15 |
Oven displays E15 and trips the household circuit breaker when heating is attempted.
|
Earth Leakage / Short Circuit Detected | View Details |
| E16 |
Oven shows E16 and the fan runs continuously even when the oven is off.
|
Stuck Cooling Fan Control / Relay | View Details |
| E17 |
Oven displays E17 and the door will not unlock after a self-clean or high-temperature cycle.
|
Door Unlock Timeout / Position Error | View Details |
| E18 |
Oven shows E18 and the bottom element (conventional bake) does not heat, while grill or fan element may still work.
|
Base / Bottom Element Circuit Fault | View Details |
| E19 |
Oven displays E19 and the fan-assisted grill mode does not operate correctly (fan or grill not engaging).
|
Combined Grill/Fan Mode Control Fault | View Details |
| E2 |
Oven displays E2 and may shut down heating shortly after starting a program.
|
Cavity Temperature Sensor (NTC) Short Circuit | View Details |
| E20 |
Oven shows E20 and no functions can be selected; display may show only the error.
|
Configuration / EEPROM Error | View Details |
| E3 |
Oven shows E3 and stops heating, often after preheating or during high-temperature use.
|
Overtemperature / Thermal Cut-Out Trip | View Details |
| E4 |
Oven displays E4 and does not heat in fan oven mode; fan may still run.
|
Fan Oven Element Circuit Fault | View Details |
| E5 |
Oven displays E5 and grill function does not heat.
|
Grill Element Circuit Fault | View Details |
| E6 |
Oven shows E6 and the convection fan does not run in fan-assisted modes.
|
Convection Fan Motor Fault | View Details |
| E7 |
Oven displays E7 and the cooling fan at the top of the oven does not run, or runs briefly then stops.
|
Cooling Fan Circuit Fault | View Details |
| E8 |
Oven shows E8 and none of the heating functions operate, though the display and light may work.
|
Main Relay / Power Board Fault | View Details |
| E9 |
Oven displays E9 and beeps; door lock may not operate correctly during pyrolytic/self-clean (if equipped).
|
Door Lock Mechanism Fault | View Details |
| – |
Oven clock resets to 00:00 or flashes after every power cycle or sometimes during use.
|
Intermittent Power Supply to Control | View Details |
| – |
Oven display and lights are on but none of the buttons or knobs respond.
|
Unresponsive Controls | View Details |
| – |
Oven does not heat at all in any mode, but the display, light, and fan operate normally.
|
No Heat Across All Elements | View Details |
| – |
Oven door gets extremely hot to the touch during normal cooking.
|
Excessive Door Surface Temperature | View Details |
| – |
Oven door glass is loose, rattling, or has condensation between the panes.
|
Door Glass Assembly / Seal Failure | View Details |
| – |
Oven door will not close fully; heat escapes and cooking is uneven.
|
Door Misalignment / Hinge Wear | View Details |
| – |
Oven emits a metallic clicking or popping noise as it heats and cools.
|
Thermal Expansion Noise | View Details |
| – |
Oven emits a strong burning smell or smoke during normal cooking (not first use).
|
Burning Odor / Smoke During Operation | View Details |
| – |
Oven grill element glows red-hot and smokes heavily on first use or after long storage.
|
Burn-Off of Protective Coating / Residues | View Details |
| – |
Oven grill works but the main oven functions do not heat.
|
Partial Heating Loss (Main Oven Only) | View Details |
| – |
Oven heats but does not reach the set temperature or takes excessively long to preheat.
|
Underheating / Temperature Inaccuracy | View Details |
| – |
Oven interior light does not work, but all other functions are normal.
|
Lamp Failure | View Details |
| – |
Oven interior surfaces show rust spots or flaking enamel.
|
Cavity Corrosion / Enamel Damage | View Details |
| – |
Oven light works but the fan does not run in fan oven mode; uneven cooking and hot spots occur.
|
Convection Fan Not Running | View Details |
| – |
Oven makes loud rattling, scraping, or humming noises during operation.
|
Excessive Noise from Fan or Loose Components | View Details |
| – |
Oven overheats and burns food even at low temperature settings.
|
Overheating / Thermostat Stuck Closed | View Details |
| – |
Oven selector knob is stiff, hard to turn, or does not click into positions.
|
Worn or Contaminated Function Selector Switch | View Details |
| – |
Oven timer does not start or stop cooking automatically as programmed.
|
Timer Programming / Auto-Cook Fault | View Details |
| – |
Oven trips the circuit breaker or RCD as soon as a heating function is selected.
|
Short Circuit on Heating Circuit | View Details |
No matching codes found
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