LandXcape
LandXcape Robot Lawnmowers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Robot mower does not start and displays E1 on the display or mobile app.
Main Power Supply / Battery Protection Fault
E10
Robot mower shows E10 and refuses to start; display may indicate 'PIN' or 'Security'.
PIN Code / Anti‑Theft Lockout
E11
Robot mower displays E11 and stops, often when reversing or turning.
Wheel Encoder / Speed Sensor Fault
E12
Robot mower shows E12 and stops with the message related to 'No Loop' or 'Outside Working Area'.
Out of Boundary / Loop Signal Error
E13
Robot mower displays E13 and stops with a message related to 'Battery Temperature' or 'Overheat'.
Battery Overtemperature Protection
E14
Robot mower shows E14 and will not charge; sometimes the battery icon flashes.
Battery Communication / Identification Error
E15
Robot mower displays E15 and stops, often when blades are starting or stopping.
Blade Motor Speed Sensor / Tachometer Fault
E16
Robot mower shows E16 and stops near obstacles without touching them.
Ultrasonic / Obstacle Sensor Fault (if equipped)
E17
Robot mower displays E17 and stops with a message related to 'Rain' or 'Docking'.
Rain Sensor or Docking Sensor Fault
E18
Robot mower shows E18 and stops with a general 'System Error' or 'Internal Error' message.
Main Control Board / Firmware Fault
E19
Robot mower displays E19 and stops with a message related to 'Front Wheel' or 'Caster'.
Front Caster Wheel Blocked or Sensor Fault
E2
Robot mower shows E2 and will not leave the charging station.
Charging Station / Charging Circuit Fault
E20
Robot mower shows E20 and stops with a 'Motor Overload' or 'Overcurrent' message not specific to blade or wheels.
General Motor Overcurrent / Power Distribution Fault
E3
Robot mower displays E3 and stops shortly after starting to mow.
Blade Motor Overload / Stall Detection
E4
Robot mower shows E4 and stops with the wheels not turning.
Drive Motor Overcurrent / Wheel Jam
E5
Robot mower displays E5 and refuses to start mowing, often right after power‑on.
Tilt / Lift Sensor Fault
E6
Robot mower shows E6 and stops near the boundary wire or refuses to leave the charging station.
Boundary Wire Signal Not Detected
E7
Robot mower displays E7 and stops with the front of the mower lifted or stuck.
Lift Sensor Activated / Mower Lifted During Operation
E8
Robot mower shows E8 and will not start; sometimes accompanied by a beeping alarm.
Collision / Bumper Sensor Fault
E9
Robot mower displays E9 and stops randomly during operation, often on uneven ground.
Roll / Overturn Sensor Triggered
Symptom
Robot mower does not detect rain and continues mowing in heavy rain, despite having a rain sensor.
Rain Sensor Not Responding
Symptom
Robot mower does not return to the charging station and stops with an empty battery somewhere in the lawn.
Docking / Homing Failure
Symptom
Robot mower does not start at all; no display, no sounds, and no response to buttons.
Complete Power Loss / No Power
Symptom
Robot mower drains the battery while parked on the charging station; battery is empty when trying to start.
No Effective Charging While Docked
Symptom
Robot mower emits a burning smell or visible smoke from the underside or vents.
Electrical Overheating / Short Circuit
Symptom
Robot mower frequently gets stuck on small bumps, roots, or at the edge of the lawn.
Ground Clearance / Traction Issues
Symptom
Robot mower frequently reports 'stuck' or stops, even though it appears free and on level ground (no specific code shown).
False Stuck Detection / Sensor Sensitivity Issue
Symptom
Robot mower is leaking oil or grease from the wheel area.
Drive Gearbox Seal Failure
Symptom
Robot mower is very noisy during operation, with grinding or rattling sounds from underneath.
Mechanical Noise from Blade or Drive System
Symptom
Robot mower leaves uncut grass tufts and the lawn looks uneven after mowing.
Poor Cutting Quality / Dull Blades
Symptom
Robot mower occasionally shuts down when passing over wet patches or after rain, without showing a specific error code.
Moisture Ingress / Water Protection Trigger
Symptom
Robot mower runs but leaves uncut strips of grass or misses areas within the boundary.
Poor Cutting Coverage / Navigation Inefficiency
Symptom
Robot mower runs for a much shorter time than usual before needing to recharge.
Reduced Runtime / Battery Capacity Loss
Symptom
Robot mower starts but stops after a few minutes with no error code, then restarts and repeats.
Intermittent Power or Thermal Shutdown
Symptom
Robot mower veers to one side and does not drive straight, even on flat ground.
Unequal Drive / Steering Deviation
Symptom
Robot mower's blades continue spinning for an unusually long time after the STOP button is pressed or the mower is lifted.
Delayed Blade Stop / Safety Circuit Fault
Symptom
Robot mower's boundary wire LED on the charging station blinks or changes color, but the mower shows no specific error and behaves erratically near the boundary.
Weak or Distorted Boundary Signal
Symptom
Robot mower's display or control panel does not respond to button presses, but the mower still charges.
Unresponsive Keypad / Control Panel Failure
Symptom
Robot mower's time, date, or schedule resets frequently or becomes incorrect.
Real‑Time Clock / Memory Backup Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Robot mower does not start and displays E1 on the display or mobile app.
|
Main Power Supply / Battery Protection Fault | View Details |
| E10 |
Robot mower shows E10 and refuses to start; display may indicate 'PIN' or 'Security'.
|
PIN Code / Anti‑Theft Lockout | View Details |
| E11 |
Robot mower displays E11 and stops, often when reversing or turning.
|
Wheel Encoder / Speed Sensor Fault | View Details |
| E12 |
Robot mower shows E12 and stops with the message related to 'No Loop' or 'Outside Working Area'.
|
Out of Boundary / Loop Signal Error | View Details |
| E13 |
Robot mower displays E13 and stops with a message related to 'Battery Temperature' or 'Overheat'.
|
Battery Overtemperature Protection | View Details |
| E14 |
Robot mower shows E14 and will not charge; sometimes the battery icon flashes.
|
Battery Communication / Identification Error | View Details |
| E15 |
Robot mower displays E15 and stops, often when blades are starting or stopping.
|
Blade Motor Speed Sensor / Tachometer Fault | View Details |
| E16 |
Robot mower shows E16 and stops near obstacles without touching them.
|
Ultrasonic / Obstacle Sensor Fault (if equipped) | View Details |
| E17 |
Robot mower displays E17 and stops with a message related to 'Rain' or 'Docking'.
|
Rain Sensor or Docking Sensor Fault | View Details |
| E18 |
Robot mower shows E18 and stops with a general 'System Error' or 'Internal Error' message.
|
Main Control Board / Firmware Fault | View Details |
| E19 |
Robot mower displays E19 and stops with a message related to 'Front Wheel' or 'Caster'.
|
Front Caster Wheel Blocked or Sensor Fault | View Details |
| E2 |
Robot mower shows E2 and will not leave the charging station.
|
Charging Station / Charging Circuit Fault | View Details |
| E20 |
Robot mower shows E20 and stops with a 'Motor Overload' or 'Overcurrent' message not specific to blade or wheels.
|
General Motor Overcurrent / Power Distribution Fault | View Details |
| E3 |
Robot mower displays E3 and stops shortly after starting to mow.
|
Blade Motor Overload / Stall Detection | View Details |
| E4 |
Robot mower shows E4 and stops with the wheels not turning.
|
Drive Motor Overcurrent / Wheel Jam | View Details |
| E5 |
Robot mower displays E5 and refuses to start mowing, often right after power‑on.
|
Tilt / Lift Sensor Fault | View Details |
| E6 |
Robot mower shows E6 and stops near the boundary wire or refuses to leave the charging station.
|
Boundary Wire Signal Not Detected | View Details |
| E7 |
Robot mower displays E7 and stops with the front of the mower lifted or stuck.
|
Lift Sensor Activated / Mower Lifted During Operation | View Details |
| E8 |
Robot mower shows E8 and will not start; sometimes accompanied by a beeping alarm.
|
Collision / Bumper Sensor Fault | View Details |
| E9 |
Robot mower displays E9 and stops randomly during operation, often on uneven ground.
|
Roll / Overturn Sensor Triggered | View Details |
| – |
Robot mower does not detect rain and continues mowing in heavy rain, despite having a rain sensor.
|
Rain Sensor Not Responding | View Details |
| – |
Robot mower does not return to the charging station and stops with an empty battery somewhere in the lawn.
|
Docking / Homing Failure | View Details |
| – |
Robot mower does not start at all; no display, no sounds, and no response to buttons.
|
Complete Power Loss / No Power | View Details |
| – |
Robot mower drains the battery while parked on the charging station; battery is empty when trying to start.
|
No Effective Charging While Docked | View Details |
| – |
Robot mower emits a burning smell or visible smoke from the underside or vents.
|
Electrical Overheating / Short Circuit | View Details |
| – |
Robot mower frequently gets stuck on small bumps, roots, or at the edge of the lawn.
|
Ground Clearance / Traction Issues | View Details |
| – |
Robot mower frequently reports 'stuck' or stops, even though it appears free and on level ground (no specific code shown).
|
False Stuck Detection / Sensor Sensitivity Issue | View Details |
| – |
Robot mower is leaking oil or grease from the wheel area.
|
Drive Gearbox Seal Failure | View Details |
| – |
Robot mower is very noisy during operation, with grinding or rattling sounds from underneath.
|
Mechanical Noise from Blade or Drive System | View Details |
| – |
Robot mower leaves uncut grass tufts and the lawn looks uneven after mowing.
|
Poor Cutting Quality / Dull Blades | View Details |
| – |
Robot mower occasionally shuts down when passing over wet patches or after rain, without showing a specific error code.
|
Moisture Ingress / Water Protection Trigger | View Details |
| – |
Robot mower runs but leaves uncut strips of grass or misses areas within the boundary.
|
Poor Cutting Coverage / Navigation Inefficiency | View Details |
| – |
Robot mower runs for a much shorter time than usual before needing to recharge.
|
Reduced Runtime / Battery Capacity Loss | View Details |
| – |
Robot mower starts but stops after a few minutes with no error code, then restarts and repeats.
|
Intermittent Power or Thermal Shutdown | View Details |
| – |
Robot mower veers to one side and does not drive straight, even on flat ground.
|
Unequal Drive / Steering Deviation | View Details |
| – |
Robot mower's blades continue spinning for an unusually long time after the STOP button is pressed or the mower is lifted.
|
Delayed Blade Stop / Safety Circuit Fault | View Details |
| – |
Robot mower's boundary wire LED on the charging station blinks or changes color, but the mower shows no specific error and behaves erratically near the boundary.
|
Weak or Distorted Boundary Signal | View Details |
| – |
Robot mower's display or control panel does not respond to button presses, but the mower still charges.
|
Unresponsive Keypad / Control Panel Failure | View Details |
| – |
Robot mower's time, date, or schedule resets frequently or becomes incorrect.
|
Real‑Time Clock / Memory Backup Failure | View Details |
No matching codes found
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