Costway
Costway Washer-Dryer Combos Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Washer-dryer combo will not fill with water; cycle starts then quickly stops and displays E1.
Water Inlet Timeout / No Fill
E10
Washer-dryer combo displays E10 and will not start; control panel may be unresponsive or partially functional.
Communication / Control Board Fault
E11
Washer-dryer combo displays E11 and the door remains locked after cycle completion.
Door Unlock Failure
E12
Washer-dryer combo displays E12 and drying performance is poor; cycle ends quickly with damp clothes.
Dryer Airflow / Moisture Sensor Fault
E13
Washer-dryer combo displays E13 and stops; motor may not reach proper speed during spin.
Motor Tachometer / Speed Sensor Fault
E14
Washer-dryer combo displays E14 and will not start; water inlet valves do not energize.
Water Inlet Valve Electrical Fault
E15
Washer-dryer combo displays E15 and stops; internal base pan may contain water.
Base Pan Flood / Anti-Leak Protection
E16
Washer-dryer combo displays E16 and the drum does not rotate during wash or spin, though you may hear a humming sound.
Motor Start Failure / Locked Rotor
E17
Washer-dryer combo displays E17 and the door will not lock at the start of a cycle.
Door Lock Engagement Failure
E18
Washer-dryer combo displays E18 and the unit shuts down unexpectedly during operation.
Overheating / Thermal Protection
E19
Washer-dryer combo displays E19 and the pump runs continuously even when there is no water in the drum.
Drain Pump Relay Stuck / Siphoning
E2
Washer-dryer combo does not drain; water remains in drum and E2 is displayed.
Drain Timeout / No Drain
E20
Washer-dryer combo displays E20 and the display or buttons behave erratically (random beeps, flashing lights).
User Interface / Keypad Fault
E3
Washer-dryer combo displays E3 and stops during wash or spin; drum may not rotate or rotates erratically.
Motor Drive Fault / Motor Overload
E4
Washer-dryer combo displays E4 and drum vibrates excessively or refuses to spin at high speed.
Unbalanced Load / Out-of-Balance Protection
E5
Washer-dryer combo displays E5 and does not heat water during wash; clothes are washed in cold water only.
Water Heating Fault
E6
Washer-dryer combo displays E6 and drying function does not heat; clothes remain wet and cold after dry cycle.
Dryer Heating Fault
E7
Washer-dryer combo displays E7 and will not start or stops mid-cycle; door may not lock properly.
Door Lock / Door Switch Fault
E8
Washer-dryer combo displays E8 and stops; water level appears incorrect (either overfilling or not filling enough).
Water Level Sensor / Pressure Switch Fault
E9
Washer-dryer combo displays E9 and stops; water may be seen leaking or the tub may overfill.
Overflow / Water Leak Detection
Symptom
Washer-dryer combo displays no error but dryer function stops after a few minutes with clothes still wet.
Dryer Overheat Trip / Safety Cutoff
Symptom
Washer-dryer combo does not spin or spins very slowly; clothes come out very wet.
No High-Speed Spin
Symptom
Washer-dryer combo door glass becomes extremely hot during drying.
Excessive Dryer Temperature at Door
Symptom
Washer-dryer combo door will not open at the end of a cycle, but no error code is shown.
Door Interlock Delay / Mechanical Jam
Symptom
Washer-dryer combo drum has visible rust spots or stains that transfer to clothes.
Drum Surface Corrosion / Foreign Metal Contamination
Symptom
Washer-dryer combo emits a high-pitched squeal or grinding noise when spinning.
Drum Bearing or Drive Pulley Wear
Symptom
Washer-dryer combo emits a musty or moldy odor from the drum.
Biofilm / Mold Growth in Drum and Gasket
Symptom
Washer-dryer combo fills with water but does not agitate or tumble during wash.
No Wash Agitation / Tumble
Symptom
Washer-dryer combo leaks water from the front door area during wash.
Door Gasket Leak
Symptom
Washer-dryer combo leaks water from the rear or bottom during wash or drain.
Internal Hose or Pump Leak
Symptom
Washer-dryer combo leaves clothes very wrinkled after dry cycle.
Over-Drying / Drum Not Tumbling Properly
Symptom
Washer-dryer combo leaves clothes with detergent residue or not properly rinsed.
Poor Rinsing / Detergent Dispensing Issue
Symptom
Washer-dryer combo makes loud banging or knocking noises during spin.
Excessive Vibration / Suspension Wear
Symptom
Washer-dryer combo powers on but will not start any cycle; pressing Start does nothing.
Start Circuit / Safety Interlock Not Satisfied
Symptom
Washer-dryer combo produces a burning smell during wash or dry cycles.
Overheating Component / Belt Slippage
Symptom
Washer-dryer combo shows water in the drum hours after a cycle has finished.
Slow Inlet Valve Leak / Backflow
Symptom
Washer-dryer combo takes much longer than expected to complete cycles.
Extended Cycle Time / Sensor Misreading
Symptom
Washer-dryer combo vibrates excessively even when empty.
Structural / Mounting Issue
Symptom
Washer-dryer combo will not power on at all; no lights or display, but outlet has power.
No Power / Dead Appliance
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Washer-dryer combo will not fill with water; cycle starts then quickly stops and displays E1.
|
Water Inlet Timeout / No Fill | View Details |
| E10 |
Washer-dryer combo displays E10 and will not start; control panel may be unresponsive or partially functional.
|
Communication / Control Board Fault | View Details |
| E11 |
Washer-dryer combo displays E11 and the door remains locked after cycle completion.
|
Door Unlock Failure | View Details |
| E12 |
Washer-dryer combo displays E12 and drying performance is poor; cycle ends quickly with damp clothes.
|
Dryer Airflow / Moisture Sensor Fault | View Details |
| E13 |
Washer-dryer combo displays E13 and stops; motor may not reach proper speed during spin.
|
Motor Tachometer / Speed Sensor Fault | View Details |
| E14 |
Washer-dryer combo displays E14 and will not start; water inlet valves do not energize.
|
Water Inlet Valve Electrical Fault | View Details |
| E15 |
Washer-dryer combo displays E15 and stops; internal base pan may contain water.
|
Base Pan Flood / Anti-Leak Protection | View Details |
| E16 |
Washer-dryer combo displays E16 and the drum does not rotate during wash or spin, though you may hear a humming sound.
|
Motor Start Failure / Locked Rotor | View Details |
| E17 |
Washer-dryer combo displays E17 and the door will not lock at the start of a cycle.
|
Door Lock Engagement Failure | View Details |
| E18 |
Washer-dryer combo displays E18 and the unit shuts down unexpectedly during operation.
|
Overheating / Thermal Protection | View Details |
| E19 |
Washer-dryer combo displays E19 and the pump runs continuously even when there is no water in the drum.
|
Drain Pump Relay Stuck / Siphoning | View Details |
| E2 |
Washer-dryer combo does not drain; water remains in drum and E2 is displayed.
|
Drain Timeout / No Drain | View Details |
| E20 |
Washer-dryer combo displays E20 and the display or buttons behave erratically (random beeps, flashing lights).
|
User Interface / Keypad Fault | View Details |
| E3 |
Washer-dryer combo displays E3 and stops during wash or spin; drum may not rotate or rotates erratically.
|
Motor Drive Fault / Motor Overload | View Details |
| E4 |
Washer-dryer combo displays E4 and drum vibrates excessively or refuses to spin at high speed.
|
Unbalanced Load / Out-of-Balance Protection | View Details |
| E5 |
Washer-dryer combo displays E5 and does not heat water during wash; clothes are washed in cold water only.
|
Water Heating Fault | View Details |
| E6 |
Washer-dryer combo displays E6 and drying function does not heat; clothes remain wet and cold after dry cycle.
|
Dryer Heating Fault | View Details |
| E7 |
Washer-dryer combo displays E7 and will not start or stops mid-cycle; door may not lock properly.
|
Door Lock / Door Switch Fault | View Details |
| E8 |
Washer-dryer combo displays E8 and stops; water level appears incorrect (either overfilling or not filling enough).
|
Water Level Sensor / Pressure Switch Fault | View Details |
| E9 |
Washer-dryer combo displays E9 and stops; water may be seen leaking or the tub may overfill.
|
Overflow / Water Leak Detection | View Details |
| – |
Washer-dryer combo displays no error but dryer function stops after a few minutes with clothes still wet.
|
Dryer Overheat Trip / Safety Cutoff | View Details |
| – |
Washer-dryer combo does not spin or spins very slowly; clothes come out very wet.
|
No High-Speed Spin | View Details |
| – |
Washer-dryer combo door glass becomes extremely hot during drying.
|
Excessive Dryer Temperature at Door | View Details |
| – |
Washer-dryer combo door will not open at the end of a cycle, but no error code is shown.
|
Door Interlock Delay / Mechanical Jam | View Details |
| – |
Washer-dryer combo drum has visible rust spots or stains that transfer to clothes.
|
Drum Surface Corrosion / Foreign Metal Contamination | View Details |
| – |
Washer-dryer combo emits a high-pitched squeal or grinding noise when spinning.
|
Drum Bearing or Drive Pulley Wear | View Details |
| – |
Washer-dryer combo emits a musty or moldy odor from the drum.
|
Biofilm / Mold Growth in Drum and Gasket | View Details |
| – |
Washer-dryer combo fills with water but does not agitate or tumble during wash.
|
No Wash Agitation / Tumble | View Details |
| – |
Washer-dryer combo leaks water from the front door area during wash.
|
Door Gasket Leak | View Details |
| – |
Washer-dryer combo leaks water from the rear or bottom during wash or drain.
|
Internal Hose or Pump Leak | View Details |
| – |
Washer-dryer combo leaves clothes very wrinkled after dry cycle.
|
Over-Drying / Drum Not Tumbling Properly | View Details |
| – |
Washer-dryer combo leaves clothes with detergent residue or not properly rinsed.
|
Poor Rinsing / Detergent Dispensing Issue | View Details |
| – |
Washer-dryer combo makes loud banging or knocking noises during spin.
|
Excessive Vibration / Suspension Wear | View Details |
| – |
Washer-dryer combo powers on but will not start any cycle; pressing Start does nothing.
|
Start Circuit / Safety Interlock Not Satisfied | View Details |
| – |
Washer-dryer combo produces a burning smell during wash or dry cycles.
|
Overheating Component / Belt Slippage | View Details |
| – |
Washer-dryer combo shows water in the drum hours after a cycle has finished.
|
Slow Inlet Valve Leak / Backflow | View Details |
| – |
Washer-dryer combo takes much longer than expected to complete cycles.
|
Extended Cycle Time / Sensor Misreading | View Details |
| – |
Washer-dryer combo vibrates excessively even when empty.
|
Structural / Mounting Issue | View Details |
| – |
Washer-dryer combo will not power on at all; no lights or display, but outlet has power.
|
No Power / Dead Appliance | View Details |
No matching codes found
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