Morphy Richards Cordless Vacuums Error Codes

E1

Cordless vacuum will not power on, battery LEDs flash once then go dark

Battery Pack Protection Trip / Undervoltage Lockout

E10

Cordless vacuum shows E10 and the LED on the charger blinks red, battery will not charge

Battery Pack Fault / Cell Imbalance

E11

Cordless vacuum displays E11 and turbo mode cuts out immediately when selected

High-Load Overcurrent in Turbo Mode

E12

Cordless vacuum shows E12 and the LED indicator alternates between two colours, no suction

Motor Drive Circuit Failure

E13

Cordless vacuum displays E13 and the LED battery gauge behaves erratically (jumping from full to empty)

Battery Gauge / Hall Sensor Calibration Error

E14

Cordless vacuum shows E14 and the LED on the motorised floorhead flashes, brush stops intermittently

Brush Motor Overtemperature / Thermal Cut-Out

E15

Cordless vacuum displays E15 and there is no response from the trigger, even with a charged battery

Trigger Switch / User Interface Fault

E16

Cordless vacuum shows E16 and emits a beeping tone when trying to start

Docking / Parking Sensor Error (for self-standing or auto-dock models)

E17

Cordless vacuum displays E17 and the LED pattern indicates a filter error, suction reduced

Filter Not Fitted / Filter Sensor Error

E18

Cordless vacuum shows E18 and the LED battery indicator does not light while charging

Handle Charging Circuit Fault

E19

Cordless vacuum displays E19 and the LED pattern indicates a bin or dust cup error

Dust Bin Not Fitted / Bin Sensor Error

E2

Cordless vacuum shuts off within seconds of starting, battery LEDs show full charge

Battery Overcurrent / Short-Circuit Protection

E20

Cordless vacuum shows E20 and the LED pattern indicates a sensor fault, unit may start then stop

Internal Sensor Bus / Communication Fault

E3

Cordless vacuum displays E3 and suction is very weak or pulsing

Airflow Restriction / Blocked Air Path

E4

Cordless vacuum shows E4 and the motorised floorhead brush will not spin

Brush Motor Overload / Stall Protection

E5

Cordless vacuum displays E5 and shuts down after a few seconds, body feels warm

Motor Overtemperature Protection

E6

Cordless vacuum shows E6 and will not charge on the dock

Charging Fault / Charger Communication Error

E7

Cordless vacuum displays E7 and runs only on low power, turbo mode disabled

Battery Temperature Out of Range

E8

Cordless vacuum shows E8 and will not start, LEDs flash rapidly

Battery Overvoltage / Incompatible Battery Detected

E9

Cordless vacuum displays E9 and the LED ring flashes in a repeating pattern, unit unresponsive

Main Control PCB Fault / Internal Communication Error

Symptom

Brush bar does not spin but suction is normal, no error code shown

Mechanical Brush Drive Failure

Symptom

Cordless vacuum accessories (crevice tool, upholstery tool) do not stay attached and fall off

Accessory Retention / Clip Wear

Symptom

Cordless vacuum bin door will not close or pops open during use

Bin Latch Failure

Symptom

Cordless vacuum emits a burning smell during use

Overheating Motor or Brush Assembly

Symptom

Cordless vacuum handle or body becomes uncomfortably hot to touch during normal use

Excessive Motor or Electronics Heating

Symptom

Cordless vacuum has very weak suction but motor sounds normal, no error code

General Air Leak / Loss of Sealing

Symptom

Cordless vacuum intermittently cuts out when moving the wand or twisting the handle

Intermittent Electrical Connection

Symptom

Cordless vacuum is excessively loud compared to normal operation

Airflow Turbulence or Motor Damage

Symptom

Cordless vacuum leaves fine dust smell or musty odour in the room

Contaminated Filters / Bacterial Growth

Symptom

Cordless vacuum leaves lines of debris and does not pick up well from carpets

Brush Bar Inefficiency / Worn Agitator

Symptom

Cordless vacuum LED lights on the floorhead do not work, but brush and suction are normal

Floorhead LED Circuit Failure

Symptom

Cordless vacuum makes a loud rattling or grinding noise during operation

Foreign Object in Brush Head or Cyclone

Symptom

Cordless vacuum produces static shocks when touched during use

Static Electricity Build-Up

Symptom

Cordless vacuum runs but produces a loud high-pitched whine

Motor Bearing Wear / Air Leak Whistle

Symptom

Cordless vacuum runs for only a few minutes on a full charge, then stops with no code

Battery Capacity Loss / Ageing

Symptom

Cordless vacuum vibrates strongly in the hand during use

Imbalanced Brush Bar or Motor Fan

Symptom

Cordless vacuum will not stand securely on the charging dock or falls off easily

Docking Alignment / Mechanical Fit Issue

Symptom

Cordless vacuum will not start at all, but charger shows battery is full

Open Circuit in Power Path