Proscenic
Proscenic Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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CH
Display shows 'CH' or a flashing battery icon while on the charger, but battery does not charge
Charging Error / Incorrect Charger Detected
E1
Cordless vacuum will not power on, display shows E1 immediately or after a short beep
Main Power Input / Battery Protection Fault
E2
Cordless vacuum powers on but shuts off within a few seconds, display shows E2
Overcurrent / Motor Overload Protection
E3
Display shows E3 and suction is weak or motor does not start, often after long use
Motor Overheating / Thermal Protection Triggered
E4
Cordless vacuum shows E4 and the brush head stops spinning while suction may continue
Brush Motor Overload / Brush Roll Jam
E5
Display shows E5 and the vacuum will not charge or stops charging prematurely
Charging Circuit / Battery Communication Error
E6
Cordless vacuum shows E6 and shuts down when switching to MAX/Turbo mode
High-Load Mode Overcurrent / Battery Voltage Drop Fault
E7
Display shows E7 and the LED lights or brush head do not work properly
Accessory Communication / Wand Connection Fault
E8
Cordless vacuum shows E8 and will not start or stops immediately, often after storage in a cold or hot area
Battery Temperature Protection Fault
E9
Display shows E9 and suction is extremely weak even with clean bin
Airflow Sensor / Blockage Detection Fault
Er
Display shows generic 'Er' or 'Err' and vacuum will not operate
General System Error / Undefined Fault
F1
Cordless vacuum shows F1 and runs only at low power, cannot switch modes
Mode Switch / Control Panel Fault
F2
Display shows F2 and the LED headlight or brush motor flickers or cuts out intermittently
Low-Voltage / Power Distribution Fault
F3
Cordless vacuum shows F3 and cannot detect or run the motorized floor head
Accessory Identification / Floor Head Detection Fault
F4
Display shows F4 and the vacuum randomly restarts or shuts off during use
Firmware / Internal Communication Error
Lo
Display shows 'Lo' or low-battery icon and vacuum stops shortly after starting
Low Battery Voltage / Capacity Degradation
Symptom
Battery indicator shows full but runtime is very short (a few minutes or less)
Battery Capacity Loss
Symptom
Brush roll does not spin but suction is normal
Brush Drive Failure
Symptom
Dust bin door will not close or pops open during use
Dust Bin Latch Failure
Symptom
LED headlight on floor brush does not turn on, but brush still spins
Headlight LED Circuit Failure
Symptom
Mini motorized tool (for sofa or mattress) does not work, while main floor head works fine
Accessory Motor Failure
Symptom
Vacuum blows dust out of the exhaust while cleaning
Filtration Failure / HEPA Bypass
Symptom
Vacuum display or indicator lights do not work, but the vacuum still runs
Display / LED Indicator Failure
Symptom
Vacuum emits a musty or unpleasant odor during use
Contaminated Filters or Dust Bin
Symptom
Vacuum handle or battery area becomes unusually hot to the touch
Battery or Main PCB Overheating
Symptom
Vacuum has very weak suction even though the motor sounds normal
Airflow Restriction / Filter Blockage
Symptom
Vacuum leaves fine dust on hard floors even after multiple passes
Hard Floor Tool or Suction Edge Inefficiency
Symptom
Vacuum leaves lines of debris and does not pick up well from carpets
Brush Roll Performance Degradation
Symptom
Vacuum makes a pulsing or surging sound, suction repeatedly increases and decreases
Cycling Suction Due to Blockage or Air Leak
Symptom
Vacuum makes loud rattling or grinding noise during operation
Mechanical Damage in Motor or Brush Assembly
Symptom
Vacuum mode button does not respond or is stuck
Mode Button Mechanical or Electrical Failure
Symptom
Vacuum produces high-pitched whistling noise
Air Leak at Seals or Small Blockage
Symptom
Vacuum runs but produces no suction at the floor head
Major Air Leak / Disconnected Air Path
Symptom
Vacuum shuts off after a few seconds without any error code
Thermal or Overcurrent Protection Without Display Indication
Symptom
Vacuum smells like burning plastic or hot dust during use
Overheating Motor or Brush Assembly
Symptom
Vacuum starts only when the trigger is held and stops immediately when released (on models with lock function)
Trigger Lock / Latch Mechanism Failure
Symptom
Vacuum vibrates excessively, especially when using the floor head
Brush Roll Imbalance
Symptom
Vacuum will not charge when placed on wall mount or dock, but works when battery is charged externally (if applicable)
Charging Dock / Wall Mount Failure
Symptom
Vacuum will not start at all, no lights or response
Complete Power Loss
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| CH |
Display shows 'CH' or a flashing battery icon while on the charger, but battery does not charge
|
Charging Error / Incorrect Charger Detected | View Details |
| E1 |
Cordless vacuum will not power on, display shows E1 immediately or after a short beep
|
Main Power Input / Battery Protection Fault | View Details |
| E2 |
Cordless vacuum powers on but shuts off within a few seconds, display shows E2
|
Overcurrent / Motor Overload Protection | View Details |
| E3 |
Display shows E3 and suction is weak or motor does not start, often after long use
|
Motor Overheating / Thermal Protection Triggered | View Details |
| E4 |
Cordless vacuum shows E4 and the brush head stops spinning while suction may continue
|
Brush Motor Overload / Brush Roll Jam | View Details |
| E5 |
Display shows E5 and the vacuum will not charge or stops charging prematurely
|
Charging Circuit / Battery Communication Error | View Details |
| E6 |
Cordless vacuum shows E6 and shuts down when switching to MAX/Turbo mode
|
High-Load Mode Overcurrent / Battery Voltage Drop Fault | View Details |
| E7 |
Display shows E7 and the LED lights or brush head do not work properly
|
Accessory Communication / Wand Connection Fault | View Details |
| E8 |
Cordless vacuum shows E8 and will not start or stops immediately, often after storage in a cold or hot area
|
Battery Temperature Protection Fault | View Details |
| E9 |
Display shows E9 and suction is extremely weak even with clean bin
|
Airflow Sensor / Blockage Detection Fault | View Details |
| Er |
Display shows generic 'Er' or 'Err' and vacuum will not operate
|
General System Error / Undefined Fault | View Details |
| F1 |
Cordless vacuum shows F1 and runs only at low power, cannot switch modes
|
Mode Switch / Control Panel Fault | View Details |
| F2 |
Display shows F2 and the LED headlight or brush motor flickers or cuts out intermittently
|
Low-Voltage / Power Distribution Fault | View Details |
| F3 |
Cordless vacuum shows F3 and cannot detect or run the motorized floor head
|
Accessory Identification / Floor Head Detection Fault | View Details |
| F4 |
Display shows F4 and the vacuum randomly restarts or shuts off during use
|
Firmware / Internal Communication Error | View Details |
| Lo |
Display shows 'Lo' or low-battery icon and vacuum stops shortly after starting
|
Low Battery Voltage / Capacity Degradation | View Details |
| – |
Battery indicator shows full but runtime is very short (a few minutes or less)
|
Battery Capacity Loss | View Details |
| – |
Brush roll does not spin but suction is normal
|
Brush Drive Failure | View Details |
| – |
Dust bin door will not close or pops open during use
|
Dust Bin Latch Failure | View Details |
| – |
LED headlight on floor brush does not turn on, but brush still spins
|
Headlight LED Circuit Failure | View Details |
| – |
Mini motorized tool (for sofa or mattress) does not work, while main floor head works fine
|
Accessory Motor Failure | View Details |
| – |
Vacuum blows dust out of the exhaust while cleaning
|
Filtration Failure / HEPA Bypass | View Details |
| – |
Vacuum display or indicator lights do not work, but the vacuum still runs
|
Display / LED Indicator Failure | View Details |
| – |
Vacuum emits a musty or unpleasant odor during use
|
Contaminated Filters or Dust Bin | View Details |
| – |
Vacuum handle or battery area becomes unusually hot to the touch
|
Battery or Main PCB Overheating | View Details |
| – |
Vacuum has very weak suction even though the motor sounds normal
|
Airflow Restriction / Filter Blockage | View Details |
| – |
Vacuum leaves fine dust on hard floors even after multiple passes
|
Hard Floor Tool or Suction Edge Inefficiency | View Details |
| – |
Vacuum leaves lines of debris and does not pick up well from carpets
|
Brush Roll Performance Degradation | View Details |
| – |
Vacuum makes a pulsing or surging sound, suction repeatedly increases and decreases
|
Cycling Suction Due to Blockage or Air Leak | View Details |
| – |
Vacuum makes loud rattling or grinding noise during operation
|
Mechanical Damage in Motor or Brush Assembly | View Details |
| – |
Vacuum mode button does not respond or is stuck
|
Mode Button Mechanical or Electrical Failure | View Details |
| – |
Vacuum produces high-pitched whistling noise
|
Air Leak at Seals or Small Blockage | View Details |
| – |
Vacuum runs but produces no suction at the floor head
|
Major Air Leak / Disconnected Air Path | View Details |
| – |
Vacuum shuts off after a few seconds without any error code
|
Thermal or Overcurrent Protection Without Display Indication | View Details |
| – |
Vacuum smells like burning plastic or hot dust during use
|
Overheating Motor or Brush Assembly | View Details |
| – |
Vacuum starts only when the trigger is held and stops immediately when released (on models with lock function)
|
Trigger Lock / Latch Mechanism Failure | View Details |
| – |
Vacuum vibrates excessively, especially when using the floor head
|
Brush Roll Imbalance | View Details |
| – |
Vacuum will not charge when placed on wall mount or dock, but works when battery is charged externally (if applicable)
|
Charging Dock / Wall Mount Failure | View Details |
| – |
Vacuum will not start at all, no lights or response
|
Complete Power Loss | View Details |
No matching codes found
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