SilverCrest
SilverCrest Multicookers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Multicooker will not start a program and displays E1 shortly after pressing Start.
Lid Not Detected / Lid Switch Fault
E10
E10 appears and the cooker will not start; often after a power surge or lightning event.
Control Board Power Supply Fault
E11
E11 is displayed; cooker may start but quickly aborts pressure programs.
Secondary Temperature Sensor Error (Lid or Steam Channel NTC)
E12
E12 appears when trying to start any program; buttons respond but heating never begins.
Internal Communication Error (Keypad/Display to Main Board)
E13
E13 is displayed and the cooker may shut down unexpectedly during long cooking cycles.
Internal Overheat / Fan or Ventilation Fault
E14
E14 appears when attempting to start a delayed timer or keep-warm function.
Real-Time Clock / Timer Circuit Error
E15
E15 is displayed and the cooker beeps continuously; no program can be selected.
Keypad Stuck / Touch Panel Error
E16
E16 appears and the cooker cannot detect pressure correctly; cooking results are inconsistent.
Pressure Sensor Calibration / Range Error
E17
E17 is displayed and the cooker stops heating shortly after starting, especially on sauté or fry modes.
Bottom Plate Temperature Too High / Pan Overheat
E18
E18 appears and the cooker cannot enter keep-warm mode or maintain temperature.
Keep-Warm Circuit / Low-Power Heating Fault
E19
E19 is displayed intermittently; cooker may reset or flicker during operation.
Supply Voltage / Brownout Detection Error
E2
Multicooker beeps and shows E2, program will not start or stops immediately.
Inner Pot Not Detected / Pot Presence Sensor Fault
E20
E20 appears and the cooker refuses to start any pressure program, though non-pressure modes may work.
Pressure Safety Interlock Error
E3
During heating or pressure cooking, the display shows E3 and the cooker stops heating.
Overtemperature Protection / Dry Pot Detection
E4
E4 appears during preheating or pressure build-up; cooker stops and may release steam.
Overpressure / Pressure Sensor Fault
E5
E5 is displayed and the cooker refuses to start or stops mid-cycle.
Temperature Sensor Circuit Error (Open or Shorted NTC)
E6
E6 appears on the display and the unit will not heat or complete programs.
Heating Element / Triac Drive Fault
E7
E7 is displayed, often immediately after starting a pressure program; cooker does not build pressure.
Lid Position / Locking Sensor Error
E8
E8 appears during pressure cooking; cooker may stop and release steam prematurely.
Abnormal Pressure Rise / Steam Exhaust Fault
E9
E9 is displayed and the cooker does not heat; sometimes accompanied by a faint burning smell previously.
Thermal Fuse / Overheat Protection Blown
Symptom
Buttons are unresponsive or require very hard pressing to register.
Keypad Wear / Contact Failure
Symptom
Condensation or water drips from the side or back of the cooker during use.
Condensation Management / Collector Overflow
Symptom
Display is dim, flickering, or some segments are missing.
Display Module / Backlight Failure
Symptom
Food is undercooked or overcooked compared to selected program; no error code shown.
Incorrect Temperature / Pressure Regulation
Symptom
Inner pot coating is peeling or scratched, causing food to stick.
Non-Stick Coating Degradation
Symptom
Keep-warm function overheats food, causing it to dry out or burn on the bottom.
Keep-Warm Temperature Too High
Symptom
Lid hinge feels loose or lid does not stay open properly.
Hinge Wear / Mechanical Loosening
Symptom
Lid is stuck and will not open after cooking; no error code displayed.
Lid Lock Jammed / Residual Pressure
Symptom
Multicooker does not power on at all; no lights or display when plugged in.
No Power / Dead Appliance
Symptom
Multicooker fan (if equipped) is very noisy or does not spin.
Cooling Fan Failure
Symptom
Multicooker heats but never reaches pressure; steam constantly escapes from lid area.
Pressure Leak / Inability to Seal
Symptom
Multicooker makes loud clicking, popping, or metallic noises during heating.
Thermal Expansion / Loose Internal Components
Symptom
Multicooker powers on but will not start any program; pressing Start does nothing.
Start Circuit / Keypad Input Failure
Symptom
Multicooker trips the household circuit breaker or RCD when plugged in or when heating starts.
Short Circuit / Earth Leakage
Symptom
Multicooker vibrates excessively or moves on the countertop during operation.
Mechanical Imbalance / Footing Problem
Symptom
Steam or hot water spurts from the steam release valve more violently than usual during pressure release.
Foaming / Blocked Steam Path
Symptom
Strong burning smell or visible smoke from the lid during cooking.
Food Burn / Overheating at Pot Bottom
Symptom
Unpleasant plastic or chemical smell persists after several uses.
Off-Gassing / Contamination
Symptom
Water or food leaks from the bottom of the multicooker onto the countertop.
Internal Leak / Condensation Drain Fault
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Multicooker will not start a program and displays E1 shortly after pressing Start.
|
Lid Not Detected / Lid Switch Fault | View Details |
| E10 |
E10 appears and the cooker will not start; often after a power surge or lightning event.
|
Control Board Power Supply Fault | View Details |
| E11 |
E11 is displayed; cooker may start but quickly aborts pressure programs.
|
Secondary Temperature Sensor Error (Lid or Steam Channel NTC) | View Details |
| E12 |
E12 appears when trying to start any program; buttons respond but heating never begins.
|
Internal Communication Error (Keypad/Display to Main Board) | View Details |
| E13 |
E13 is displayed and the cooker may shut down unexpectedly during long cooking cycles.
|
Internal Overheat / Fan or Ventilation Fault | View Details |
| E14 |
E14 appears when attempting to start a delayed timer or keep-warm function.
|
Real-Time Clock / Timer Circuit Error | View Details |
| E15 |
E15 is displayed and the cooker beeps continuously; no program can be selected.
|
Keypad Stuck / Touch Panel Error | View Details |
| E16 |
E16 appears and the cooker cannot detect pressure correctly; cooking results are inconsistent.
|
Pressure Sensor Calibration / Range Error | View Details |
| E17 |
E17 is displayed and the cooker stops heating shortly after starting, especially on sauté or fry modes.
|
Bottom Plate Temperature Too High / Pan Overheat | View Details |
| E18 |
E18 appears and the cooker cannot enter keep-warm mode or maintain temperature.
|
Keep-Warm Circuit / Low-Power Heating Fault | View Details |
| E19 |
E19 is displayed intermittently; cooker may reset or flicker during operation.
|
Supply Voltage / Brownout Detection Error | View Details |
| E2 |
Multicooker beeps and shows E2, program will not start or stops immediately.
|
Inner Pot Not Detected / Pot Presence Sensor Fault | View Details |
| E20 |
E20 appears and the cooker refuses to start any pressure program, though non-pressure modes may work.
|
Pressure Safety Interlock Error | View Details |
| E3 |
During heating or pressure cooking, the display shows E3 and the cooker stops heating.
|
Overtemperature Protection / Dry Pot Detection | View Details |
| E4 |
E4 appears during preheating or pressure build-up; cooker stops and may release steam.
|
Overpressure / Pressure Sensor Fault | View Details |
| E5 |
E5 is displayed and the cooker refuses to start or stops mid-cycle.
|
Temperature Sensor Circuit Error (Open or Shorted NTC) | View Details |
| E6 |
E6 appears on the display and the unit will not heat or complete programs.
|
Heating Element / Triac Drive Fault | View Details |
| E7 |
E7 is displayed, often immediately after starting a pressure program; cooker does not build pressure.
|
Lid Position / Locking Sensor Error | View Details |
| E8 |
E8 appears during pressure cooking; cooker may stop and release steam prematurely.
|
Abnormal Pressure Rise / Steam Exhaust Fault | View Details |
| E9 |
E9 is displayed and the cooker does not heat; sometimes accompanied by a faint burning smell previously.
|
Thermal Fuse / Overheat Protection Blown | View Details |
| – |
Buttons are unresponsive or require very hard pressing to register.
|
Keypad Wear / Contact Failure | View Details |
| – |
Condensation or water drips from the side or back of the cooker during use.
|
Condensation Management / Collector Overflow | View Details |
| – |
Display is dim, flickering, or some segments are missing.
|
Display Module / Backlight Failure | View Details |
| – |
Food is undercooked or overcooked compared to selected program; no error code shown.
|
Incorrect Temperature / Pressure Regulation | View Details |
| – |
Inner pot coating is peeling or scratched, causing food to stick.
|
Non-Stick Coating Degradation | View Details |
| – |
Keep-warm function overheats food, causing it to dry out or burn on the bottom.
|
Keep-Warm Temperature Too High | View Details |
| – |
Lid hinge feels loose or lid does not stay open properly.
|
Hinge Wear / Mechanical Loosening | View Details |
| – |
Lid is stuck and will not open after cooking; no error code displayed.
|
Lid Lock Jammed / Residual Pressure | View Details |
| – |
Multicooker does not power on at all; no lights or display when plugged in.
|
No Power / Dead Appliance | View Details |
| – |
Multicooker fan (if equipped) is very noisy or does not spin.
|
Cooling Fan Failure | View Details |
| – |
Multicooker heats but never reaches pressure; steam constantly escapes from lid area.
|
Pressure Leak / Inability to Seal | View Details |
| – |
Multicooker makes loud clicking, popping, or metallic noises during heating.
|
Thermal Expansion / Loose Internal Components | View Details |
| – |
Multicooker powers on but will not start any program; pressing Start does nothing.
|
Start Circuit / Keypad Input Failure | View Details |
| – |
Multicooker trips the household circuit breaker or RCD when plugged in or when heating starts.
|
Short Circuit / Earth Leakage | View Details |
| – |
Multicooker vibrates excessively or moves on the countertop during operation.
|
Mechanical Imbalance / Footing Problem | View Details |
| – |
Steam or hot water spurts from the steam release valve more violently than usual during pressure release.
|
Foaming / Blocked Steam Path | View Details |
| – |
Strong burning smell or visible smoke from the lid during cooking.
|
Food Burn / Overheating at Pot Bottom | View Details |
| – |
Unpleasant plastic or chemical smell persists after several uses.
|
Off-Gassing / Contamination | View Details |
| – |
Water or food leaks from the bottom of the multicooker onto the countertop.
|
Internal Leak / Condensation Drain Fault | View Details |
No matching codes found
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