Broil King
Broil King Pellet Grills & Smokers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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ASH
Display shows ASH or 'Clean Ash' reminder and grill performance is poor
Ash Buildup Maintenance Alert
AUG
Display shows AUG error and pellets do not feed into firepot
Auger Motor or Auger Jam Fault
Er1
Control display shows Er1 and grill will not start heating
RTD Temperature Probe Open Circuit
Er2
Control display shows Er2 and temperature reading is erratic or grill shuts down
RTD Temperature Probe Short Circuit
Er3
Display shows Er3 and grill shuts down shortly after startup
High Temperature Limit Exceeded
Er4
Display shows Er4 and grill will not ignite or shuts down during preheat
Ignition Failure / No Flame Detected
Er5
Display shows Er5 and grill shuts down mid-cook
Flame-Out / Loss of Fire During Operation
Er6
Display shows Er6 and grill will not respond to temperature changes
Control Board Communication Fault
Er7
Display shows Er7 and grill temperature reading is far below actual or stuck
Ambient Temperature Sensor Fault (if equipped)
Er8
Display shows Er8 and grill will not power up fully or buttons are unresponsive
Keypad / User Interface Failure
FAN
Display shows FAN error and grill will not ignite or maintain temperature
Combustion Fan Failure
GRE
Display shows GRE or 'Clean Grease' reminder
Grease Management Maintenance Alert
Hi
Display shows Hi or 'High Temp' and grill overshoots set temperature
Over-Temperature / Runaway Heat
IGN
Display shows IGN error and pellets feed but do not ignite
Igniter Circuit Failure
Lo
Display shows Lo or 'Low Temp' and grill cannot reach set temperature
Low Temperature / Insufficient Heat Output
PEL
Display shows PEL or 'No Pellets' warning and grill shuts down
Pellet Out / Low Fuel Condition
PrE
Display shows PrE or 'Prime' and grill will not exit priming mode
Auger Prime Mode Not Completing
Symptom
Buttons on control panel stick or require excessive force
Worn or Contaminated Keypad
Symptom
Display is very dim or unreadable in normal lighting
Backlight or Display Failure
Symptom
Exterior paint on pellet grill is blistering or peeling near firebox
High-Heat Paint Failure
Symptom
Food has a bitter, sooty taste and black residue
Sooty Smoke / Incomplete Combustion
Symptom
Grease dripping from front or sides of grill instead of into grease bucket
Grease Management System Blockage or Misalignment
Symptom
Grease fire occurs in cook box during cooking
Grease Ignition / Fire Hazard
Symptom
Grill display shows temperature but actual cook box is cold
False Temperature Reading / No Heat Output
Symptom
Grill leaks smoke heavily from lid and side seams instead of chimney
Poor Lid Seal / Cabinet Leakage
Symptom
Grill makes loud grinding or squealing noise from hopper area
Noisy Auger or Auger Motor
Symptom
Grill makes loud rattling or humming noise from fan area
Combustion Fan Imbalance or Bearing Wear
Symptom
Grill powers on but will not start when pressing the start/ignite button
Start Circuit or Safety Interlock Failure
Symptom
Grill produces excessive white smoke and struggles to reach temperature
Incomplete Combustion / Poor Airflow
Symptom
Grill shuts off when lid is opened (on models with lid sensor)
Overly Sensitive Lid Safety Interlock
Symptom
Grill starts but shuts down after a few minutes without error code
Intermittent Flame or Power Loss
Symptom
Grill temperature swings widely above and below setpoint
Unstable Temperature Control
Symptom
Grill will not power on at all, no lights or display
No AC Power to Control Board
Symptom
Hopper lid switch (if equipped) prevents auger from running even when lid is closed
Faulty Hopper Lid Safety Switch
Symptom
Pellets are not feeding into the firepot, but no auger error is displayed
Mechanical Auger Jam Without Electronic Detection
Symptom
Pellets in hopper swell, crumble, or form clumps
Pellet Moisture Contamination
Symptom
Rust forming inside cook box or on grates
Corrosion of Interior Surfaces
Symptom
Strong chemical or plastic smell during first few cooks
Initial Burn-Off / Residual Manufacturing Oils
Symptom
Wi-Fi or app will not connect to Broil King pellet grill (for connected models)
Wireless Connectivity Issue
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| ASH |
Display shows ASH or 'Clean Ash' reminder and grill performance is poor
|
Ash Buildup Maintenance Alert | View Details |
| AUG |
Display shows AUG error and pellets do not feed into firepot
|
Auger Motor or Auger Jam Fault | View Details |
| Er1 |
Control display shows Er1 and grill will not start heating
|
RTD Temperature Probe Open Circuit | View Details |
| Er2 |
Control display shows Er2 and temperature reading is erratic or grill shuts down
|
RTD Temperature Probe Short Circuit | View Details |
| Er3 |
Display shows Er3 and grill shuts down shortly after startup
|
High Temperature Limit Exceeded | View Details |
| Er4 |
Display shows Er4 and grill will not ignite or shuts down during preheat
|
Ignition Failure / No Flame Detected | View Details |
| Er5 |
Display shows Er5 and grill shuts down mid-cook
|
Flame-Out / Loss of Fire During Operation | View Details |
| Er6 |
Display shows Er6 and grill will not respond to temperature changes
|
Control Board Communication Fault | View Details |
| Er7 |
Display shows Er7 and grill temperature reading is far below actual or stuck
|
Ambient Temperature Sensor Fault (if equipped) | View Details |
| Er8 |
Display shows Er8 and grill will not power up fully or buttons are unresponsive
|
Keypad / User Interface Failure | View Details |
| FAN |
Display shows FAN error and grill will not ignite or maintain temperature
|
Combustion Fan Failure | View Details |
| GRE |
Display shows GRE or 'Clean Grease' reminder
|
Grease Management Maintenance Alert | View Details |
| Hi |
Display shows Hi or 'High Temp' and grill overshoots set temperature
|
Over-Temperature / Runaway Heat | View Details |
| IGN |
Display shows IGN error and pellets feed but do not ignite
|
Igniter Circuit Failure | View Details |
| Lo |
Display shows Lo or 'Low Temp' and grill cannot reach set temperature
|
Low Temperature / Insufficient Heat Output | View Details |
| PEL |
Display shows PEL or 'No Pellets' warning and grill shuts down
|
Pellet Out / Low Fuel Condition | View Details |
| PrE |
Display shows PrE or 'Prime' and grill will not exit priming mode
|
Auger Prime Mode Not Completing | View Details |
| – |
Buttons on control panel stick or require excessive force
|
Worn or Contaminated Keypad | View Details |
| – |
Display is very dim or unreadable in normal lighting
|
Backlight or Display Failure | View Details |
| – |
Exterior paint on pellet grill is blistering or peeling near firebox
|
High-Heat Paint Failure | View Details |
| – |
Food has a bitter, sooty taste and black residue
|
Sooty Smoke / Incomplete Combustion | View Details |
| – |
Grease dripping from front or sides of grill instead of into grease bucket
|
Grease Management System Blockage or Misalignment | View Details |
| – |
Grease fire occurs in cook box during cooking
|
Grease Ignition / Fire Hazard | View Details |
| – |
Grill display shows temperature but actual cook box is cold
|
False Temperature Reading / No Heat Output | View Details |
| – |
Grill leaks smoke heavily from lid and side seams instead of chimney
|
Poor Lid Seal / Cabinet Leakage | View Details |
| – |
Grill makes loud grinding or squealing noise from hopper area
|
Noisy Auger or Auger Motor | View Details |
| – |
Grill makes loud rattling or humming noise from fan area
|
Combustion Fan Imbalance or Bearing Wear | View Details |
| – |
Grill powers on but will not start when pressing the start/ignite button
|
Start Circuit or Safety Interlock Failure | View Details |
| – |
Grill produces excessive white smoke and struggles to reach temperature
|
Incomplete Combustion / Poor Airflow | View Details |
| – |
Grill shuts off when lid is opened (on models with lid sensor)
|
Overly Sensitive Lid Safety Interlock | View Details |
| – |
Grill starts but shuts down after a few minutes without error code
|
Intermittent Flame or Power Loss | View Details |
| – |
Grill temperature swings widely above and below setpoint
|
Unstable Temperature Control | View Details |
| – |
Grill will not power on at all, no lights or display
|
No AC Power to Control Board | View Details |
| – |
Hopper lid switch (if equipped) prevents auger from running even when lid is closed
|
Faulty Hopper Lid Safety Switch | View Details |
| – |
Pellets are not feeding into the firepot, but no auger error is displayed
|
Mechanical Auger Jam Without Electronic Detection | View Details |
| – |
Pellets in hopper swell, crumble, or form clumps
|
Pellet Moisture Contamination | View Details |
| – |
Rust forming inside cook box or on grates
|
Corrosion of Interior Surfaces | View Details |
| – |
Strong chemical or plastic smell during first few cooks
|
Initial Burn-Off / Residual Manufacturing Oils | View Details |
| – |
Wi-Fi or app will not connect to Broil King pellet grill (for connected models)
|
Wireless Connectivity Issue | View Details |
No matching codes found
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