Russell Hobbs Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Cordless vacuum stops shortly after starting and an E1 code flashes on the handle display
Main Brushroll Motor Overload
E10
E10 error and the LED headlight on the floorhead flickers or does not work
Floorhead LED / Accessory Power Fault
E2
Cordless vacuum runs for a few seconds then shuts off with E2 on the display
Airflow Blockage / Suction Path Restriction
E3
Vacuum will not start or cuts out quickly with E3 displayed
Overheat Protection / Motor Thermal Cut-Out
E4
E4 error appears and the brushroll will not spin, suction still works
Brushroll Motor Overcurrent / Short Circuit
E5
Vacuum beeps and shows E5, will not run or stops immediately
Battery Pack Protection / Overcurrent or Overtemperature
E6
E6 error code appears and the vacuum will not charge on the dock
Charging Fault / Dock Communication Error
E7
Display shows E7 and suction is very weak even with clean bin
Sensor Fault / Airflow or Pressure Sensor Error
E8
E8 error appears when switching to MAX or Turbo mode; vacuum drops back to normal mode
High-Power Mode Overcurrent Protection
E9
E9 code and vacuum will not power on even with a charged battery
Main PCB Fault / Internal Electronics Error
Symptom
Brushroll does not spin but suction is normal
Brushroll Drive Failure
Symptom
Dust escapes from around the bin area during use
Dust Bin Seal Failure
Symptom
Handheld unit gets very hot to touch near the motor area during normal use
Overheating Motor / Restricted Cooling
Symptom
Handheld unit vibrates and rattles when using the crevice tool or small brush
Accessory Fitment / Airflow Resonance
Symptom
LED lights on the floorhead do not work but brushroll and suction are normal
Floorhead LED Failure
Symptom
Vacuum does not stand securely on the charging stand or wall mount; tends to fall
Docking / Mounting Misalignment
Symptom
Vacuum handle or main body creaks and flexes excessively during use
Structural Housing Fatigue / Cracked Chassis
Symptom
Vacuum has very weak suction even though the motor sounds normal
Restricted Airflow / Clogged Filters
Symptom
Vacuum intermittently cuts out when the wand is moved or twisted
Intermittent Electrical Connection in Wand
Symptom
Vacuum is very noisy and vibrates strongly when the brushroll is running
Unbalanced Brushroll / Damaged Floorhead
Symptom
Vacuum leaves fine dust haze in the air; allergy symptoms worsen during use
HEPA / Post-Motor Filter Inefficiency
Symptom
Vacuum leaves lines of debris behind and does not pick up well from carpets
Ineffective Brush Agitation / Worn Brushroll
Symptom
Vacuum loses suction after a few minutes but recovers after being turned off for a while
Cyclone Blockage / Filter Loading During Use
Symptom
Vacuum makes a clicking or popping noise from the battery area during use
Battery Connection Intermittency
Symptom
Vacuum makes loud rattling or grinding noises from the main body
Main Motor Bearing Wear or Foreign Object in Fan
Symptom
Vacuum runs but makes a loud high-pitched whistling noise
Air Leak in Seals or Cracked Dust Bin
Symptom
Vacuum runs but produces a burning smell from the floorhead area
Brushroll Motor Overheating / Belt Slipping
Symptom
Vacuum runs but there is a strong electrical or ozone smell from the main body
Motor Brush Wear / Electrical Arcing
Symptom
Vacuum runs only when the power button is held down and stops when released (on a model that should latch)
Power Switch Latching Mechanism Failure
Symptom
Vacuum shuts off after a few seconds with no error code and then restarts after a short wait
Battery Voltage Sag / Protection Cut-Out
Symptom
Vacuum smells musty or mouldy when running
Contaminated Filters / Dust Bin Odour
Symptom
Vacuum spits debris back out of the floorhead when pulled backwards
Poor Debris Retention / Blocked Front Lip
Symptom
Vacuum will not charge; charging indicator does not light when placed on dock
Charging Failure
Symptom
Vacuum will not turn on at all, no lights, even after charging
No Power / Dead Unit
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Cordless vacuum stops shortly after starting and an E1 code flashes on the handle display
|
Main Brushroll Motor Overload | View Details |
| E10 |
E10 error and the LED headlight on the floorhead flickers or does not work
|
Floorhead LED / Accessory Power Fault | View Details |
| E2 |
Cordless vacuum runs for a few seconds then shuts off with E2 on the display
|
Airflow Blockage / Suction Path Restriction | View Details |
| E3 |
Vacuum will not start or cuts out quickly with E3 displayed
|
Overheat Protection / Motor Thermal Cut-Out | View Details |
| E4 |
E4 error appears and the brushroll will not spin, suction still works
|
Brushroll Motor Overcurrent / Short Circuit | View Details |
| E5 |
Vacuum beeps and shows E5, will not run or stops immediately
|
Battery Pack Protection / Overcurrent or Overtemperature | View Details |
| E6 |
E6 error code appears and the vacuum will not charge on the dock
|
Charging Fault / Dock Communication Error | View Details |
| E7 |
Display shows E7 and suction is very weak even with clean bin
|
Sensor Fault / Airflow or Pressure Sensor Error | View Details |
| E8 |
E8 error appears when switching to MAX or Turbo mode; vacuum drops back to normal mode
|
High-Power Mode Overcurrent Protection | View Details |
| E9 |
E9 code and vacuum will not power on even with a charged battery
|
Main PCB Fault / Internal Electronics Error | View Details |
| – |
Brushroll does not spin but suction is normal
|
Brushroll Drive Failure | View Details |
| – |
Dust escapes from around the bin area during use
|
Dust Bin Seal Failure | View Details |
| – |
Handheld unit gets very hot to touch near the motor area during normal use
|
Overheating Motor / Restricted Cooling | View Details |
| – |
Handheld unit vibrates and rattles when using the crevice tool or small brush
|
Accessory Fitment / Airflow Resonance | View Details |
| – |
LED lights on the floorhead do not work but brushroll and suction are normal
|
Floorhead LED Failure | View Details |
| – |
Vacuum does not stand securely on the charging stand or wall mount; tends to fall
|
Docking / Mounting Misalignment | View Details |
| – |
Vacuum handle or main body creaks and flexes excessively during use
|
Structural Housing Fatigue / Cracked Chassis | View Details |
| – |
Vacuum has very weak suction even though the motor sounds normal
|
Restricted Airflow / Clogged Filters | View Details |
| – |
Vacuum intermittently cuts out when the wand is moved or twisted
|
Intermittent Electrical Connection in Wand | View Details |
| – |
Vacuum is very noisy and vibrates strongly when the brushroll is running
|
Unbalanced Brushroll / Damaged Floorhead | View Details |
| – |
Vacuum leaves fine dust haze in the air; allergy symptoms worsen during use
|
HEPA / Post-Motor Filter Inefficiency | View Details |
| – |
Vacuum leaves lines of debris behind and does not pick up well from carpets
|
Ineffective Brush Agitation / Worn Brushroll | View Details |
| – |
Vacuum loses suction after a few minutes but recovers after being turned off for a while
|
Cyclone Blockage / Filter Loading During Use | View Details |
| – |
Vacuum makes a clicking or popping noise from the battery area during use
|
Battery Connection Intermittency | View Details |
| – |
Vacuum makes loud rattling or grinding noises from the main body
|
Main Motor Bearing Wear or Foreign Object in Fan | View Details |
| – |
Vacuum runs but makes a loud high-pitched whistling noise
|
Air Leak in Seals or Cracked Dust Bin | View Details |
| – |
Vacuum runs but produces a burning smell from the floorhead area
|
Brushroll Motor Overheating / Belt Slipping | View Details |
| – |
Vacuum runs but there is a strong electrical or ozone smell from the main body
|
Motor Brush Wear / Electrical Arcing | View Details |
| – |
Vacuum runs only when the power button is held down and stops when released (on a model that should latch)
|
Power Switch Latching Mechanism Failure | View Details |
| – |
Vacuum shuts off after a few seconds with no error code and then restarts after a short wait
|
Battery Voltage Sag / Protection Cut-Out | View Details |
| – |
Vacuum smells musty or mouldy when running
|
Contaminated Filters / Dust Bin Odour | View Details |
| – |
Vacuum spits debris back out of the floorhead when pulled backwards
|
Poor Debris Retention / Blocked Front Lip | View Details |
| – |
Vacuum will not charge; charging indicator does not light when placed on dock
|
Charging Failure | View Details |
| – |
Vacuum will not turn on at all, no lights, even after charging
|
No Power / Dead Unit | View Details |
No matching codes found
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