Swan

Swan Cordless Vacuums Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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B1
Battery indicator shows one flashing LED and vacuum stops after a few seconds even after long charge
Battery Capacity Degradation
B2
Battery LEDs all flash together and vacuum will not start, often after storage
Battery Pack Lockout / Deep Discharge Protection
E1
Cordless vacuum will not power on, battery LEDs flash once then go dark
Battery Pack Protection Trip / Undervoltage Lockout
E2
Vacuum cuts out within a few seconds of starting, E2 displayed on handle or battery LED flashes red twice repeatedly
Overcurrent / Motor Overload Protection
E3
Brush bar will not rotate, E3 shown on display or brush LED flashes red, suction still works
Motorised Floorhead Brush Jam / Overload
E4
Vacuum stops and displays E4 or flashes four red LEDs when used on high power for a short time
Overtemperature Shutdown (Motor or Battery Overheat)
E5
Vacuum will not charge, charger LED flashes or E5 appears on display when battery is docked
Battery Charging Fault / Charger-Battery Communication Error
E6
Vacuum powers on but immediately shuts off with E6 or six red flashes, even with empty bin and clean filters
Main Control PCB Fault / Internal Electronics Error
E7
LED indicator shows E7 or seven red flashes when trying to start, motor does not spin
Motor Tachometer / Speed Feedback Error
E8
Display shows E8 or battery LEDs flash in a pattern when filters are missing or incorrectly fitted
Filter Detection / Airflow Sensor Fault
E9
Vacuum runs only on low power, cannot switch to turbo, E9 or nine red flashes when pressing power mode button
High-Power Mode Inhibited / Battery Current Limit
F1
Charger LED flashes rapidly and vacuum battery does not accept charge, F1 shown on some docking stations
Battery Overvoltage / Incompatible Battery Detected
F2
Charger LED stays off when plugged in, F2 error on some smart bases, vacuum battery appears dead
Charger Power Supply Failure
Symptom
Attachments (crevice tool, upholstery tool) fall off easily during use
Accessory Retention / Nozzle Clip Wear
Symptom
Battery gets excessively hot to touch during use or charging
Battery Overheating
Symptom
Charger or docking station makes buzzing or humming noise
Charger Transformer / Electronic Noise
Symptom
Dust bin difficult to remove or reattach to main body
Dust Bin Alignment / Mount Wear
Symptom
Dust bin will not latch closed or pops open during use
Dust Bin Latch / Hinge Failure
Symptom
Dust or fine powder blowing out of exhaust vent during use
Filter Bypass / Damaged HEPA Filter
Symptom
Excessive vibration felt in hand during use
Rotating Assembly Imbalance
Symptom
Extension wand or tube collapses or separates during use
Wand Lock / Telescopic Mechanism Failure
Symptom
Floorhead lights up but brush bar does not spin, suction is normal
Brush Motor / Drive Failure
Symptom
LED headlight on floorhead does not work but brush spins normally
Floorhead LED Circuit Failure
Symptom
Static shocks felt when touching metal parts of vacuum during use
Static Electricity Build-Up
Symptom
Unpleasant musty or burning smell from vacuum exhaust
Contaminated Filters / Overheated Dust
Symptom
Vacuum body becomes uncomfortably hot to hold near motor area
Motor Overheating / Cooling Path Restriction
Symptom
Vacuum cannot be wall-mounted securely; dock feels loose or unstable
Wall Dock Mounting / Bracket Failure
Symptom
Vacuum has very weak suction even with fully charged battery
Airflow Restriction / Cyclone Blockage
Symptom
Vacuum leaves lines of debris on carpet and does not pick up well from floor
Brush Bar Performance Degradation
Symptom
Vacuum makes a rattling or clunking noise from the floorhead while in use
Brush Bar / Floorhead Mechanical Wear
Symptom
Vacuum runs but makes a loud high-pitched whine or screeching noise
Motor Bearing Wear / Fan Damage
Symptom
Vacuum runs only when trigger is held but does not latch in continuous mode (if model has a latch)
Continuous Run Latch / Mode Switch Fault
Symptom
Vacuum runtime much shorter than specified, but battery indicator still shows charge remaining
Battery Calibration / Capacity Loss
Symptom
Vacuum shuts off intermittently during use without any error code, then restarts after a short wait
Thermal Cut-Out Activation
Symptom
Vacuum will not start at all, no lights, but battery charges normally on charger
Power Path / Trigger Switch Failure
Symptom
Visible sparks or strong burning smell from motor area
Motor Electrical Failure
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