Essentials
Essentials Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Digital Essentials upright freezer shows E1 and interior temperature is too warm.
Cabinet Temperature Sensor (NTC) Failure
E10
Essentials freezer shows E10 and the alarm may sound continuously.
High Temperature Alarm / Sensor Calibration Error
E11
Essentials freezer displays E11 and the compressor may run continuously.
Thermostat / Temperature Control Fault
E12
Essentials freezer shows E12 and may not respond to button presses.
Keypad / Button Panel Fault
E13
Essentials freezer displays E13 and the interior light may not work correctly.
LED Light Module / Light Circuit Fault
E14
Essentials freezer shows E14 and may intermittently shut off or restart.
Power Supply / Voltage Error
E15
Essentials freezer displays E15 and the compressor does not run at all.
Compressor Drive / Relay Control Error
E16
Essentials freezer shows E16 and the unit may be excessively noisy or vibrate when running.
Condenser Fan Motor Fault (for models with external fan)
E17
Essentials freezer displays E17 and the unit may not enter or exit fast-freeze mode.
Fast-Freeze Function Control Error
E18
Essentials freezer shows E18 and the alarm may indicate a door issue even when the door is closed.
Door Ajar Detection Fault
E2
Essentials freezer displays E2 and may run continuously or not cool correctly.
Evaporator Temperature Sensor (NTC) Failure
E3
Essentials freezer shows E3 and the compressor may not start or may short-cycle.
Defrost Sensor / Defrost Thermostat Fault
E4
Essentials freezer displays E4 and may not defrost properly, leading to ice buildup.
Defrost Heater Circuit Failure
E5
Essentials freezer shows E5 and the compressor does not start or stops shortly after starting.
Compressor Start Device / Overload Fault
E6
Essentials freezer displays E6 and the interior light or control panel may behave erratically.
Door Switch / Door Sensor Fault
E7
Essentials freezer shows E7 and the display may be blank or flickering.
User Interface / Display Board Communication Error
E8
Essentials freezer shows E8 and the fan may not run, causing uneven cooling.
Evaporator Fan Motor Fault
E9
Essentials freezer displays E9 and may not maintain set temperature.
Ambient Temperature Sensor Fault
Symptom
Excessive frost buildup on the interior walls and on stored food.
Excessive Frost – Air Ingress or Defrost Failure
Symptom
Exterior sides of the freezer feel very hot to the touch.
High Cabinet Surface Temperature
Symptom
Freezer alarm beeps intermittently even though temperature seems normal.
False Alarm – Sensor or Control Logic Issue
Symptom
Freezer door is difficult to close or pops open after being shut.
Door Alignment and Seal Issue
Symptom
Freezer emits a strong chemical or burning smell when running.
Overheating Electrical Component or Refrigerant Leak Odor
Symptom
Freezer interior is too cold – excessive frosting on food and walls even at normal setting.
Overcooling – Thermostat or Sensor Out of Calibration
Symptom
Freezer interior light does not turn on when the door is opened.
Interior Light Circuit Failure
Symptom
Freezer interior surfaces are sweating or showing water droplets.
Condensation Inside Cabinet
Symptom
Freezer interior temperature fluctuates widely – sometimes too warm, sometimes too cold.
Inconsistent Temperature Control
Symptom
Freezer is cold at the bottom but warm at the top – uneven cooling.
Air Circulation Problem Inside Cabinet
Symptom
Freezer is making a loud humming or buzzing noise from the compressor area.
Compressor or Condenser Fan Noise
Symptom
Freezer makes a rattling or clanking noise when the compressor starts or stops.
Vibration and Loose Component Noise
Symptom
Freezer not cooling at all – interior remains at room temperature, compressor not running.
No-Cool Condition – Compressor Not Starting
Symptom
Freezer produces a high-pitched whine or squeal from inside the cabinet.
Evaporator Fan Motor Bearing Wear
Symptom
Freezer runs but does not get cold enough – food is soft or partially thawed.
Poor Cooling – Restricted Airflow or Partial Refrigerant Loss
Symptom
Freezer runs constantly and never seems to shut off.
Long Run Time – Heat Load or Control Issue
Symptom
Freezer trips the circuit breaker or blows a fuse when it starts.
Electrical Short or Overcurrent on Startup
Symptom
Freezer will not start at all – no lights, no display, no sound.
No Power to Appliance
Symptom
Thick sheet of ice forming on the freezer floor.
Defrost Drain Blockage
Symptom
Water leaking onto the floor from under or around the freezer.
External Water Leak – Defrost Drain or Condensation
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Digital Essentials upright freezer shows E1 and interior temperature is too warm.
|
Cabinet Temperature Sensor (NTC) Failure | View Details |
| E10 |
Essentials freezer shows E10 and the alarm may sound continuously.
|
High Temperature Alarm / Sensor Calibration Error | View Details |
| E11 |
Essentials freezer displays E11 and the compressor may run continuously.
|
Thermostat / Temperature Control Fault | View Details |
| E12 |
Essentials freezer shows E12 and may not respond to button presses.
|
Keypad / Button Panel Fault | View Details |
| E13 |
Essentials freezer displays E13 and the interior light may not work correctly.
|
LED Light Module / Light Circuit Fault | View Details |
| E14 |
Essentials freezer shows E14 and may intermittently shut off or restart.
|
Power Supply / Voltage Error | View Details |
| E15 |
Essentials freezer displays E15 and the compressor does not run at all.
|
Compressor Drive / Relay Control Error | View Details |
| E16 |
Essentials freezer shows E16 and the unit may be excessively noisy or vibrate when running.
|
Condenser Fan Motor Fault (for models with external fan) | View Details |
| E17 |
Essentials freezer displays E17 and the unit may not enter or exit fast-freeze mode.
|
Fast-Freeze Function Control Error | View Details |
| E18 |
Essentials freezer shows E18 and the alarm may indicate a door issue even when the door is closed.
|
Door Ajar Detection Fault | View Details |
| E2 |
Essentials freezer displays E2 and may run continuously or not cool correctly.
|
Evaporator Temperature Sensor (NTC) Failure | View Details |
| E3 |
Essentials freezer shows E3 and the compressor may not start or may short-cycle.
|
Defrost Sensor / Defrost Thermostat Fault | View Details |
| E4 |
Essentials freezer displays E4 and may not defrost properly, leading to ice buildup.
|
Defrost Heater Circuit Failure | View Details |
| E5 |
Essentials freezer shows E5 and the compressor does not start or stops shortly after starting.
|
Compressor Start Device / Overload Fault | View Details |
| E6 |
Essentials freezer displays E6 and the interior light or control panel may behave erratically.
|
Door Switch / Door Sensor Fault | View Details |
| E7 |
Essentials freezer shows E7 and the display may be blank or flickering.
|
User Interface / Display Board Communication Error | View Details |
| E8 |
Essentials freezer shows E8 and the fan may not run, causing uneven cooling.
|
Evaporator Fan Motor Fault | View Details |
| E9 |
Essentials freezer displays E9 and may not maintain set temperature.
|
Ambient Temperature Sensor Fault | View Details |
| – |
Excessive frost buildup on the interior walls and on stored food.
|
Excessive Frost – Air Ingress or Defrost Failure | View Details |
| – |
Exterior sides of the freezer feel very hot to the touch.
|
High Cabinet Surface Temperature | View Details |
| – |
Freezer alarm beeps intermittently even though temperature seems normal.
|
False Alarm – Sensor or Control Logic Issue | View Details |
| – |
Freezer door is difficult to close or pops open after being shut.
|
Door Alignment and Seal Issue | View Details |
| – |
Freezer emits a strong chemical or burning smell when running.
|
Overheating Electrical Component or Refrigerant Leak Odor | View Details |
| – |
Freezer interior is too cold – excessive frosting on food and walls even at normal setting.
|
Overcooling – Thermostat or Sensor Out of Calibration | View Details |
| – |
Freezer interior light does not turn on when the door is opened.
|
Interior Light Circuit Failure | View Details |
| – |
Freezer interior surfaces are sweating or showing water droplets.
|
Condensation Inside Cabinet | View Details |
| – |
Freezer interior temperature fluctuates widely – sometimes too warm, sometimes too cold.
|
Inconsistent Temperature Control | View Details |
| – |
Freezer is cold at the bottom but warm at the top – uneven cooling.
|
Air Circulation Problem Inside Cabinet | View Details |
| – |
Freezer is making a loud humming or buzzing noise from the compressor area.
|
Compressor or Condenser Fan Noise | View Details |
| – |
Freezer makes a rattling or clanking noise when the compressor starts or stops.
|
Vibration and Loose Component Noise | View Details |
| – |
Freezer not cooling at all – interior remains at room temperature, compressor not running.
|
No-Cool Condition – Compressor Not Starting | View Details |
| – |
Freezer produces a high-pitched whine or squeal from inside the cabinet.
|
Evaporator Fan Motor Bearing Wear | View Details |
| – |
Freezer runs but does not get cold enough – food is soft or partially thawed.
|
Poor Cooling – Restricted Airflow or Partial Refrigerant Loss | View Details |
| – |
Freezer runs constantly and never seems to shut off.
|
Long Run Time – Heat Load or Control Issue | View Details |
| – |
Freezer trips the circuit breaker or blows a fuse when it starts.
|
Electrical Short or Overcurrent on Startup | View Details |
| – |
Freezer will not start at all – no lights, no display, no sound.
|
No Power to Appliance | View Details |
| – |
Thick sheet of ice forming on the freezer floor.
|
Defrost Drain Blockage | View Details |
| – |
Water leaking onto the floor from under or around the freezer.
|
External Water Leak – Defrost Drain or Condensation | View Details |
No matching codes found
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