New World
New World Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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AL
Display shows AL and an alarm sounds intermittently, even though the freezer seems to be cooling normally.
Door / Lid Alarm or Door Switch Fault
dF
Display shows dF or "DEF" for extended periods and the freezer temperature rises during this time.
Defrost Mode Stuck / Defrost Cycle Error
E1
Digital New World freezer shows E1 and interior temperature is too warm, compressor does not start or starts briefly then stops.
Cabinet Temperature Sensor (NTC) Failure
E10
E10 error appears and the freezer alarm sounds frequently, often with very high or very low displayed temperatures that do not match actual conditions.
Temperature Calibration / Sensor Range Error
E2
Freezer displays E2 and temperature fluctuates or unit runs continuously without reaching set temperature.
Evaporator Temperature Sensor (NTC) Failure
E3
New World freezer shows E3 and the display temperature is inaccurate or does not change even when the interior warms or cools.
Ambient / Room Temperature Sensor Failure
E4
Freezer displays E4 and may not defrost properly, with ice building up on the evaporator and rear panel.
Defrost Sensor / Defrost Thermostat Fault
E5
E5 error on display, compressor may not start or may run erratically, sometimes accompanied by clicking from the rear.
Compressor Start / Overload Protection Fault
E6
Freezer shows E6 and the display or control buttons do not respond correctly, sometimes with flickering or blank segments.
Display Panel / User Interface Communication Error
E7
E7 error appears and the freezer may not maintain correct temperature; fan may run erratically or not at all.
Evaporator Fan Motor Feedback / Fault
E8
Freezer shows E8 and may run continuously or not at all; sometimes accompanied by unusual compressor behavior.
Compressor Drive / Inverter Communication Error (where fitted)
E9
E9 error on display, often accompanied by excessive frost or ice build‑up and poor cooling performance.
Defrost Heater Circuit Fault
H1
Display shows H1 or "HI" and an audible alarm sounds; interior feels warm and food may be soft or thawing.
High Temperature Alarm Condition
L1
Display shows L1 or "LO" and the freezer interior is excessively cold, sometimes causing items to be rock‑hard or ice to form on packaging.
Low Temperature / Over‑Cooling Condition
Symptom
Buttons on the freezer's control panel do not respond or respond intermittently.
User Interface Keypad Failure
Symptom
Digital display is blank or very dim, but the freezer is still cooling.
Display Power or Backlight Failure
Symptom
Excessive frost build‑up on food packages and interior walls, especially near the door.
Air Ingress / Door Seal Failure
Symptom
Freezer cycles on and off very frequently (short cycling), with compressor starting and stopping every few minutes.
Short Cycling / Control Instability
Symptom
Freezer does not restart after a brief power cut; remains off for a long time before coming back on.
Compressor Restart Delay / Thermal Protection
Symptom
Freezer door difficult to open shortly after closing, or a suction sound is heard.
Normal Vacuum Effect / Vent Blockage
Symptom
Freezer door will not stay closed or pops open slightly after being shut.
Door Alignment / Hinge or Seal Issue
Symptom
Freezer emits a strong chemical, burning, or plastic smell during operation.
Overheating Electrical Component or Refrigerant Leak Odor
Symptom
Freezer emits a strong fishy or rotten smell even after cleaning.
Deep Odor Penetration into Insulation
Symptom
Freezer has a persistent musty or moldy smell inside.
Interior Contamination / Drain Stagnation
Symptom
Freezer interior light not working but cooling is normal.
Interior Light Circuit Failure
Symptom
Freezer interior too warm, compressor runs continuously, heavy frost or ice build‑up on rear panel or around evaporator.
Defrost System Failure
Symptom
Freezer is too cold, items at the top or near the back are excessively frozen or covered in ice crystals.
Thermostat or Temperature Control Fault
Symptom
Freezer is unusually noisy with a whirring or scraping sound from inside the cabinet.
Evaporator Fan Noise or Obstruction
Symptom
Freezer makes a loud knocking or banging noise intermittently during operation.
Compressor Internal Mechanical Wear or Pipe Knock
Symptom
Freezer makes loud humming or buzzing noise from the rear, louder than usual, but still cools.
Noisy Compressor or Condenser Fan
Symptom
Freezer makes loud rattling or vibrating noise, especially when the compressor starts or stops.
Cabinet Vibration / Loose Components
Symptom
Freezer not cooling at all, interior at room temperature, compressor not running and no humming sound.
Compressor Not Starting
Symptom
Freezer runs but does not freeze properly; interior is cool but not below 0°C, food softens over time.
Partial Loss of Refrigeration Capacity
Symptom
Freezer runs continuously and is very hot to the touch on the sides or top.
Overheating Condenser or Poor Ventilation
Symptom
Freezer will not start at all, no lights, no display, completely dead.
No Power / Supply or Main PCB Failure
Symptom
Ice forming on the exterior of the cabinet or around the door frame.
Cabinet Insulation or Seal Failure
Symptom
Water pooling at the bottom of the freezer compartment or on the floor in front of the unit.
Defrost Drain Blockage or Cabinet Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AL |
Display shows AL and an alarm sounds intermittently, even though the freezer seems to be cooling normally.
|
Door / Lid Alarm or Door Switch Fault | View Details |
| dF |
Display shows dF or "DEF" for extended periods and the freezer temperature rises during this time.
|
Defrost Mode Stuck / Defrost Cycle Error | View Details |
| E1 |
Digital New World freezer shows E1 and interior temperature is too warm, compressor does not start or starts briefly then stops.
|
Cabinet Temperature Sensor (NTC) Failure | View Details |
| E10 |
E10 error appears and the freezer alarm sounds frequently, often with very high or very low displayed temperatures that do not match actual conditions.
|
Temperature Calibration / Sensor Range Error | View Details |
| E2 |
Freezer displays E2 and temperature fluctuates or unit runs continuously without reaching set temperature.
|
Evaporator Temperature Sensor (NTC) Failure | View Details |
| E3 |
New World freezer shows E3 and the display temperature is inaccurate or does not change even when the interior warms or cools.
|
Ambient / Room Temperature Sensor Failure | View Details |
| E4 |
Freezer displays E4 and may not defrost properly, with ice building up on the evaporator and rear panel.
|
Defrost Sensor / Defrost Thermostat Fault | View Details |
| E5 |
E5 error on display, compressor may not start or may run erratically, sometimes accompanied by clicking from the rear.
|
Compressor Start / Overload Protection Fault | View Details |
| E6 |
Freezer shows E6 and the display or control buttons do not respond correctly, sometimes with flickering or blank segments.
|
Display Panel / User Interface Communication Error | View Details |
| E7 |
E7 error appears and the freezer may not maintain correct temperature; fan may run erratically or not at all.
|
Evaporator Fan Motor Feedback / Fault | View Details |
| E8 |
Freezer shows E8 and may run continuously or not at all; sometimes accompanied by unusual compressor behavior.
|
Compressor Drive / Inverter Communication Error (where fitted) | View Details |
| E9 |
E9 error on display, often accompanied by excessive frost or ice build‑up and poor cooling performance.
|
Defrost Heater Circuit Fault | View Details |
| H1 |
Display shows H1 or "HI" and an audible alarm sounds; interior feels warm and food may be soft or thawing.
|
High Temperature Alarm Condition | View Details |
| L1 |
Display shows L1 or "LO" and the freezer interior is excessively cold, sometimes causing items to be rock‑hard or ice to form on packaging.
|
Low Temperature / Over‑Cooling Condition | View Details |
| – |
Buttons on the freezer's control panel do not respond or respond intermittently.
|
User Interface Keypad Failure | View Details |
| – |
Digital display is blank or very dim, but the freezer is still cooling.
|
Display Power or Backlight Failure | View Details |
| – |
Excessive frost build‑up on food packages and interior walls, especially near the door.
|
Air Ingress / Door Seal Failure | View Details |
| – |
Freezer cycles on and off very frequently (short cycling), with compressor starting and stopping every few minutes.
|
Short Cycling / Control Instability | View Details |
| – |
Freezer does not restart after a brief power cut; remains off for a long time before coming back on.
|
Compressor Restart Delay / Thermal Protection | View Details |
| – |
Freezer door difficult to open shortly after closing, or a suction sound is heard.
|
Normal Vacuum Effect / Vent Blockage | View Details |
| – |
Freezer door will not stay closed or pops open slightly after being shut.
|
Door Alignment / Hinge or Seal Issue | View Details |
| – |
Freezer emits a strong chemical, burning, or plastic smell during operation.
|
Overheating Electrical Component or Refrigerant Leak Odor | View Details |
| – |
Freezer emits a strong fishy or rotten smell even after cleaning.
|
Deep Odor Penetration into Insulation | View Details |
| – |
Freezer has a persistent musty or moldy smell inside.
|
Interior Contamination / Drain Stagnation | View Details |
| – |
Freezer interior light not working but cooling is normal.
|
Interior Light Circuit Failure | View Details |
| – |
Freezer interior too warm, compressor runs continuously, heavy frost or ice build‑up on rear panel or around evaporator.
|
Defrost System Failure | View Details |
| – |
Freezer is too cold, items at the top or near the back are excessively frozen or covered in ice crystals.
|
Thermostat or Temperature Control Fault | View Details |
| – |
Freezer is unusually noisy with a whirring or scraping sound from inside the cabinet.
|
Evaporator Fan Noise or Obstruction | View Details |
| – |
Freezer makes a loud knocking or banging noise intermittently during operation.
|
Compressor Internal Mechanical Wear or Pipe Knock | View Details |
| – |
Freezer makes loud humming or buzzing noise from the rear, louder than usual, but still cools.
|
Noisy Compressor or Condenser Fan | View Details |
| – |
Freezer makes loud rattling or vibrating noise, especially when the compressor starts or stops.
|
Cabinet Vibration / Loose Components | View Details |
| – |
Freezer not cooling at all, interior at room temperature, compressor not running and no humming sound.
|
Compressor Not Starting | View Details |
| – |
Freezer runs but does not freeze properly; interior is cool but not below 0°C, food softens over time.
|
Partial Loss of Refrigeration Capacity | View Details |
| – |
Freezer runs continuously and is very hot to the touch on the sides or top.
|
Overheating Condenser or Poor Ventilation | View Details |
| – |
Freezer will not start at all, no lights, no display, completely dead.
|
No Power / Supply or Main PCB Failure | View Details |
| – |
Ice forming on the exterior of the cabinet or around the door frame.
|
Cabinet Insulation or Seal Failure | View Details |
| – |
Water pooling at the bottom of the freezer compartment or on the floor in front of the unit.
|
Defrost Drain Blockage or Cabinet Leak | View Details |
No matching codes found
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