Candy Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
Advertisements
E01
Ice maker does not power on, display is blank, no lights or sounds.
Main Power Supply or Control Board Failure
E02
Ice maker powers on but does not start ice production; display shows E02 shortly after startup.
Water Inlet Failure / No Water Fill
E03
Unit displays E03 and stops; water is present in the reservoir but ice production does not continue.
Water Level Sensor / Float Switch Error
E04
Display shows E04; ice production stops and the evaporator plate may be heavily iced over.
Evaporator Temperature Sensor (NTC) Fault
E05
E05 appears and the unit stops; compressor does not run or stops shortly after starting.
Compressor Overload / High Temperature Protection
E06
E06 displayed; ice maker runs but no ice is harvested, or ice is very thin and melts quickly.
Low Refrigerant / Cooling System Performance Fault
E07
E07 appears; ice basket is empty and the unit stops even though water is available.
Ice Full Sensor / Infrared Beam Fault
E08
E08 displayed; water tank is full but the machine indicates no water and will not start ice production.
Water Tank Presence / Low Water Sensor Fault
E09
E09 appears; ice cubes form on the evaporator but are not released into the bin.
Harvest Cycle / Ice Release Failure
E10
E10 displayed; internal fan noise stops and cabinet feels unusually warm around vents.
Evaporator / Internal Circulation Fan Failure
E11
E11 appears; ice cubes are irregular in size and the machine stops mid-cycle.
Ice Thickness Sensor / Probe Fault
E12
E12 displayed; internal temperature seems incorrect (too warm or too cold) and ice production is erratic.
Cabinet / Ambient Temperature Sensor Fault
E13
E13 appears; the drain pump runs continuously or the unit reports a drain error.
Drain Pump / Drain Level Sensor Fault
E14
E14 displayed; control panel buttons do not respond or respond intermittently.
User Interface / Keypad Communication Error
E15
E15 appears; unit shuts down unexpectedly and may restart after some time.
Overtemperature / Overload Protection Trip
E16
E16 displayed; internal light or auxiliary functions fail while main cooling still works.
Auxiliary Circuit / Low Voltage Supply Fault
E17
E17 appears; unit beeps and stops shortly after starting, often during initial self-test.
Self-Diagnostic General Hardware Fault
Symptom
Buttons respond slowly or require very hard pressing.
Worn or Contaminated Keypad
Symptom
Display is lit but segments are missing or unreadable.
Display Module Failure
Symptom
Ice cubes are cloudy or white instead of clear.
High Mineral Content or Aerated Water
Symptom
Ice cubes have a bad taste or odor.
Contaminated Water Path or Storage Bin
Symptom
Ice maker is running but makes a loud grinding or rattling noise.
Mechanical Noise from Fan or Harvest Mechanism
Symptom
Ice maker produces no ice but the water tank is full and the pump can be heard.
Water Circulation Failure to Evaporator
Symptom
Ice maker produces very small or hollow ice cubes.
Insufficient Water Fill or Premature Harvest
Symptom
Ice maker runs but produces no ice at all (no error code displayed).
No Ice Production Without Error Indication
Symptom
Ice maker runs continuously and does not stop even when the bin is full.
Ice Level Detection Failure
Symptom
Ice maker starts then shuts off within a few minutes without making ice.
Premature Shutdown / Protection Trigger
Symptom
Ice maker vibrates excessively or moves on the countertop during operation.
Excessive Vibration / Poor Leveling
Symptom
Ice melts quickly in the storage bin and clumps together.
Poor Ice Storage Temperature or Insulation
Symptom
Plastic smell from new Candy ice maker or after long storage.
Odor from New Materials or Stagnant Interior
Symptom
Unit displays lights but all functions are frozen; no buttons respond until unplugged.
Control Board Software Lockup
Symptom
Unit frequently stops with ice stuck on the evaporator plate.
Incomplete Harvest / Ice Sticking to Evaporator
Symptom
Unit is very hot to the touch on the sides or back during operation.
Overheating Due to Poor Ventilation
Symptom
Unit makes a hissing or gurgling sound continuously, with poor ice production.
Refrigerant Flow Anomaly
Symptom
Unit trips the household circuit breaker when it starts.
Electrical Short or Overcurrent
Symptom
Unit will not start; power light is on but no response when pressing start.
Control Lock or Start Circuit Fault
Symptom
Water leaking from the bottom of the ice maker onto the counter or floor.
External Water Leak
Symptom
Water pooling inside the ice storage bin.
Internal Drainage Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Ice maker does not power on, display is blank, no lights or sounds.
|
Main Power Supply or Control Board Failure | View Details |
| E02 |
Ice maker powers on but does not start ice production; display shows E02 shortly after startup.
|
Water Inlet Failure / No Water Fill | View Details |
| E03 |
Unit displays E03 and stops; water is present in the reservoir but ice production does not continue.
|
Water Level Sensor / Float Switch Error | View Details |
| E04 |
Display shows E04; ice production stops and the evaporator plate may be heavily iced over.
|
Evaporator Temperature Sensor (NTC) Fault | View Details |
| E05 |
E05 appears and the unit stops; compressor does not run or stops shortly after starting.
|
Compressor Overload / High Temperature Protection | View Details |
| E06 |
E06 displayed; ice maker runs but no ice is harvested, or ice is very thin and melts quickly.
|
Low Refrigerant / Cooling System Performance Fault | View Details |
| E07 |
E07 appears; ice basket is empty and the unit stops even though water is available.
|
Ice Full Sensor / Infrared Beam Fault | View Details |
| E08 |
E08 displayed; water tank is full but the machine indicates no water and will not start ice production.
|
Water Tank Presence / Low Water Sensor Fault | View Details |
| E09 |
E09 appears; ice cubes form on the evaporator but are not released into the bin.
|
Harvest Cycle / Ice Release Failure | View Details |
| E10 |
E10 displayed; internal fan noise stops and cabinet feels unusually warm around vents.
|
Evaporator / Internal Circulation Fan Failure | View Details |
| E11 |
E11 appears; ice cubes are irregular in size and the machine stops mid-cycle.
|
Ice Thickness Sensor / Probe Fault | View Details |
| E12 |
E12 displayed; internal temperature seems incorrect (too warm or too cold) and ice production is erratic.
|
Cabinet / Ambient Temperature Sensor Fault | View Details |
| E13 |
E13 appears; the drain pump runs continuously or the unit reports a drain error.
|
Drain Pump / Drain Level Sensor Fault | View Details |
| E14 |
E14 displayed; control panel buttons do not respond or respond intermittently.
|
User Interface / Keypad Communication Error | View Details |
| E15 |
E15 appears; unit shuts down unexpectedly and may restart after some time.
|
Overtemperature / Overload Protection Trip | View Details |
| E16 |
E16 displayed; internal light or auxiliary functions fail while main cooling still works.
|
Auxiliary Circuit / Low Voltage Supply Fault | View Details |
| E17 |
E17 appears; unit beeps and stops shortly after starting, often during initial self-test.
|
Self-Diagnostic General Hardware Fault | View Details |
| – |
Buttons respond slowly or require very hard pressing.
|
Worn or Contaminated Keypad | View Details |
| – |
Display is lit but segments are missing or unreadable.
|
Display Module Failure | View Details |
| – |
Ice cubes are cloudy or white instead of clear.
|
High Mineral Content or Aerated Water | View Details |
| – |
Ice cubes have a bad taste or odor.
|
Contaminated Water Path or Storage Bin | View Details |
| – |
Ice maker is running but makes a loud grinding or rattling noise.
|
Mechanical Noise from Fan or Harvest Mechanism | View Details |
| – |
Ice maker produces no ice but the water tank is full and the pump can be heard.
|
Water Circulation Failure to Evaporator | View Details |
| – |
Ice maker produces very small or hollow ice cubes.
|
Insufficient Water Fill or Premature Harvest | View Details |
| – |
Ice maker runs but produces no ice at all (no error code displayed).
|
No Ice Production Without Error Indication | View Details |
| – |
Ice maker runs continuously and does not stop even when the bin is full.
|
Ice Level Detection Failure | View Details |
| – |
Ice maker starts then shuts off within a few minutes without making ice.
|
Premature Shutdown / Protection Trigger | View Details |
| – |
Ice maker vibrates excessively or moves on the countertop during operation.
|
Excessive Vibration / Poor Leveling | View Details |
| – |
Ice melts quickly in the storage bin and clumps together.
|
Poor Ice Storage Temperature or Insulation | View Details |
| – |
Plastic smell from new Candy ice maker or after long storage.
|
Odor from New Materials or Stagnant Interior | View Details |
| – |
Unit displays lights but all functions are frozen; no buttons respond until unplugged.
|
Control Board Software Lockup | View Details |
| – |
Unit frequently stops with ice stuck on the evaporator plate.
|
Incomplete Harvest / Ice Sticking to Evaporator | View Details |
| – |
Unit is very hot to the touch on the sides or back during operation.
|
Overheating Due to Poor Ventilation | View Details |
| – |
Unit makes a hissing or gurgling sound continuously, with poor ice production.
|
Refrigerant Flow Anomaly | View Details |
| – |
Unit trips the household circuit breaker when it starts.
|
Electrical Short or Overcurrent | View Details |
| – |
Unit will not start; power light is on but no response when pressing start.
|
Control Lock or Start Circuit Fault | View Details |
| – |
Water leaking from the bottom of the ice maker onto the counter or floor.
|
External Water Leak | View Details |
| – |
Water pooling inside the ice storage bin.
|
Internal Drainage Failure | View Details |
No matching codes found
Advertisements