SMEG Refrigerators Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E0
Refrigerator display shows E0 and cooling performance is reduced or intermittent.
Refrigerator Compartment Temperature Sensor Failure
E1
Display shows E1 and freezer temperature is incorrect or fluctuating.
Freezer Compartment Temperature Sensor Failure
E10
Display shows E10 and the refrigerator may not cool at all, with interior lights working but compressor not running.
Compressor Overload / Protection Trip
E11
Display shows E11 and the door alarm may sound even when doors are closed properly.
Door Switch / Door Sensor Fault
E12
Display shows E12 and the water dispenser does not operate or stops mid-flow (on plumbed-in models).
Water Inlet Valve / Flow Sensor Fault
E13
Display shows E13 and the ice maker does not fill with water (on ice-making models).
Ice Maker Fill Fault
E14
Display shows E14 and the refrigerator may not enter or exit defrost correctly, with irregular cooling.
Defrost Sensor / Thermostat Range Error
E15
Display shows E15 and the refrigerator may shut down or show erratic behaviour after a power event.
Power Supply / Voltage Error
E16
Display shows E16 and the refrigerator may not respond to touch controls or buttons.
User Interface / Display Board Fault
E17
Display shows E17 and the refrigerator may not switch between cooling modes correctly (e.g., multi-flow, super-cool).
Air Damper / Multi-Flow Control Fault
E18
Display shows E18 and the refrigerator may show incorrect temperature readings or fail to reach setpoints.
Temperature Calibration / Sensor Range Error
E2
Display shows E2 and the refrigerator struggles to maintain set temperature or runs continuously.
Evaporator Defrost Sensor / Evaporator NTC Failure
E3
Display shows E3 and the refrigerator interior light and controls may behave erratically.
Ambient Temperature Sensor Failure
E4
Display shows E4 and the refrigerator may not defrost properly, leading to ice buildup on the back wall.
Defrost Heater Circuit Failure
E5
Display shows E5 and the refrigerator may stop cooling or cycle erratically.
Compressor Start/Run Circuit Fault
E6
Display shows E6 and the refrigerator may not respond correctly to user settings or may overcool/undercool.
Main Control Board Communication / Internal Fault
E7
Display shows E7 and the ice maker or water dispenser may not function correctly (on models with ice/water).
Ice Maker / Dispenser Sensor or Motor Fault
E8
Display shows E8 and the fan noise may be abnormal or airflow seems reduced inside the fridge or freezer.
Evaporator Fan Motor Fault
E9
Display shows E9 and the condenser fan at the rear may not run, causing the sides of the fridge to become very hot.
Condenser Fan Motor Fault
Symptom
Bad odour inside the refrigerator even after basic cleaning.
Persistent Internal Contamination / Drain Odour
Symptom
Clicking noise every few minutes, with compressor frequently starting and stopping.
Short Cycling / Overload Trip
Symptom
Condensation or water droplets forming on the outside of the cabinet or around the door frame.
Door Gasket Leakage / Mullion Heater Issue
Symptom
Display panel lights up but buttons or touch controls do not respond.
User Interface Keypad Failure
Symptom
Door alarm sounding frequently even though doors appear closed; temperature rising.
Door Not Sealing / Door Switch Mis-detection
Symptom
Excessive frost or ice buildup in the freezer compartment on a manual- or low-frost SMEG refrigerator.
Air Ingress / Door Seal Failure
Symptom
Freezer cold but refrigerator warm; little or no air coming from fridge vents.
Evaporator Fan or Airflow Obstruction
Symptom
High-pitched whistling or whooshing noise from inside the cabinet.
Airflow Noise Through Ducts
Symptom
Ice maker not producing ice, but water dispenser works (on models with both).
Ice Maker Mechanical or Control Failure
Symptom
Interior light not working but refrigerator otherwise cools normally.
Lamp or Door Switch Failure
Symptom
Loud humming or buzzing noise from the rear of the refrigerator during operation.
Compressor or Condenser Fan Noise
Symptom
Rattling or clunking noise when the compressor starts or stops.
Compressor Mounting / Refrigerant Line Vibration
Symptom
Refrigerator and freezer both warm; compressor not running; interior lights still work.
Compressor Start Failure
Symptom
Refrigerator leaking water onto the floor from the front or underneath.
Defrost Drain Blockage
Symptom
Refrigerator not cooling in fresh-food compartment but freezer is cold; back wall of freezer heavily frosted.
No-Frost Defrost System Failure
Symptom
Refrigerator not cooling properly; compressor runs but condenser coils are only slightly warm.
Refrigerant Leak or Low Charge
Symptom
Refrigerator runs continuously and is too cold; food freezing in fresh-food compartment.
Thermostat / Temperature Sensor Control Failure
Symptom
Refrigerator vibrates excessively or makes a droning noise, especially when the compressor runs.
Cabinet Vibration / Leveling Issue
Symptom
Refrigerator will not start at all; display off; no interior lights.
No Power / Main Supply Failure
Symptom
Temperature fluctuates widely; food sometimes freezes then warms in the same compartment.
Erratic Temperature Control / Sensor Intermittency
Symptom
Water collecting in the bottom of the refrigerator compartment, under the crisper drawers.
Blocked Refrigerator Drain Channel (Static or Low-Frost Models)
Symptom
Water dispenser not working; no water flow, but ice production may be normal.
Dispenser Line or Valve Issue
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E0 |
Refrigerator display shows E0 and cooling performance is reduced or intermittent.
|
Refrigerator Compartment Temperature Sensor Failure | View Details |
| E1 |
Display shows E1 and freezer temperature is incorrect or fluctuating.
|
Freezer Compartment Temperature Sensor Failure | View Details |
| E10 |
Display shows E10 and the refrigerator may not cool at all, with interior lights working but compressor not running.
|
Compressor Overload / Protection Trip | View Details |
| E11 |
Display shows E11 and the door alarm may sound even when doors are closed properly.
|
Door Switch / Door Sensor Fault | View Details |
| E12 |
Display shows E12 and the water dispenser does not operate or stops mid-flow (on plumbed-in models).
|
Water Inlet Valve / Flow Sensor Fault | View Details |
| E13 |
Display shows E13 and the ice maker does not fill with water (on ice-making models).
|
Ice Maker Fill Fault | View Details |
| E14 |
Display shows E14 and the refrigerator may not enter or exit defrost correctly, with irregular cooling.
|
Defrost Sensor / Thermostat Range Error | View Details |
| E15 |
Display shows E15 and the refrigerator may shut down or show erratic behaviour after a power event.
|
Power Supply / Voltage Error | View Details |
| E16 |
Display shows E16 and the refrigerator may not respond to touch controls or buttons.
|
User Interface / Display Board Fault | View Details |
| E17 |
Display shows E17 and the refrigerator may not switch between cooling modes correctly (e.g., multi-flow, super-cool).
|
Air Damper / Multi-Flow Control Fault | View Details |
| E18 |
Display shows E18 and the refrigerator may show incorrect temperature readings or fail to reach setpoints.
|
Temperature Calibration / Sensor Range Error | View Details |
| E2 |
Display shows E2 and the refrigerator struggles to maintain set temperature or runs continuously.
|
Evaporator Defrost Sensor / Evaporator NTC Failure | View Details |
| E3 |
Display shows E3 and the refrigerator interior light and controls may behave erratically.
|
Ambient Temperature Sensor Failure | View Details |
| E4 |
Display shows E4 and the refrigerator may not defrost properly, leading to ice buildup on the back wall.
|
Defrost Heater Circuit Failure | View Details |
| E5 |
Display shows E5 and the refrigerator may stop cooling or cycle erratically.
|
Compressor Start/Run Circuit Fault | View Details |
| E6 |
Display shows E6 and the refrigerator may not respond correctly to user settings or may overcool/undercool.
|
Main Control Board Communication / Internal Fault | View Details |
| E7 |
Display shows E7 and the ice maker or water dispenser may not function correctly (on models with ice/water).
|
Ice Maker / Dispenser Sensor or Motor Fault | View Details |
| E8 |
Display shows E8 and the fan noise may be abnormal or airflow seems reduced inside the fridge or freezer.
|
Evaporator Fan Motor Fault | View Details |
| E9 |
Display shows E9 and the condenser fan at the rear may not run, causing the sides of the fridge to become very hot.
|
Condenser Fan Motor Fault | View Details |
| – |
Bad odour inside the refrigerator even after basic cleaning.
|
Persistent Internal Contamination / Drain Odour | View Details |
| – |
Clicking noise every few minutes, with compressor frequently starting and stopping.
|
Short Cycling / Overload Trip | View Details |
| – |
Condensation or water droplets forming on the outside of the cabinet or around the door frame.
|
Door Gasket Leakage / Mullion Heater Issue | View Details |
| – |
Display panel lights up but buttons or touch controls do not respond.
|
User Interface Keypad Failure | View Details |
| – |
Door alarm sounding frequently even though doors appear closed; temperature rising.
|
Door Not Sealing / Door Switch Mis-detection | View Details |
| – |
Excessive frost or ice buildup in the freezer compartment on a manual- or low-frost SMEG refrigerator.
|
Air Ingress / Door Seal Failure | View Details |
| – |
Freezer cold but refrigerator warm; little or no air coming from fridge vents.
|
Evaporator Fan or Airflow Obstruction | View Details |
| – |
High-pitched whistling or whooshing noise from inside the cabinet.
|
Airflow Noise Through Ducts | View Details |
| – |
Ice maker not producing ice, but water dispenser works (on models with both).
|
Ice Maker Mechanical or Control Failure | View Details |
| – |
Interior light not working but refrigerator otherwise cools normally.
|
Lamp or Door Switch Failure | View Details |
| – |
Loud humming or buzzing noise from the rear of the refrigerator during operation.
|
Compressor or Condenser Fan Noise | View Details |
| – |
Rattling or clunking noise when the compressor starts or stops.
|
Compressor Mounting / Refrigerant Line Vibration | View Details |
| – |
Refrigerator and freezer both warm; compressor not running; interior lights still work.
|
Compressor Start Failure | View Details |
| – |
Refrigerator leaking water onto the floor from the front or underneath.
|
Defrost Drain Blockage | View Details |
| – |
Refrigerator not cooling in fresh-food compartment but freezer is cold; back wall of freezer heavily frosted.
|
No-Frost Defrost System Failure | View Details |
| – |
Refrigerator not cooling properly; compressor runs but condenser coils are only slightly warm.
|
Refrigerant Leak or Low Charge | View Details |
| – |
Refrigerator runs continuously and is too cold; food freezing in fresh-food compartment.
|
Thermostat / Temperature Sensor Control Failure | View Details |
| – |
Refrigerator vibrates excessively or makes a droning noise, especially when the compressor runs.
|
Cabinet Vibration / Leveling Issue | View Details |
| – |
Refrigerator will not start at all; display off; no interior lights.
|
No Power / Main Supply Failure | View Details |
| – |
Temperature fluctuates widely; food sometimes freezes then warms in the same compartment.
|
Erratic Temperature Control / Sensor Intermittency | View Details |
| – |
Water collecting in the bottom of the refrigerator compartment, under the crisper drawers.
|
Blocked Refrigerator Drain Channel (Static or Low-Frost Models) | View Details |
| – |
Water dispenser not working; no water flow, but ice production may be normal.
|
Dispenser Line or Valve Issue | View Details |
No matching codes found
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