ILIFE
ILIFE Robot Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Robot beeps and displays E1, will not start cleaning cycle
Bumper Stuck / Collision Sensor Fault
E10
Robot displays E10 and refuses to start mopping mode on hybrid ILIFE models
Water Tank / Mop Module Detection Error
E11
Robot shows E11 and stops with dustbin installed, suction may not start
Dustbin Not Detected / Dustbin Switch Error
E12
Robot displays E12 and stops, often after running for a short time
Fan / Suction Motor Overheat Protection
E13
Robot shows E13 and cannot find or dock with the charging base reliably
Infrared Docking Sensor Error
E14
Robot displays E14 and stops, often with erratic navigation or spinning in place
Encoder / Wheel Speed Sensor Error
E15
Robot shows E15 and will not start, often after long storage
Battery Pack Protection / Low Voltage Lockout
E16
Robot displays E16 and stops, often when switching between vacuum and mop modes
Mode Switch / Accessory Detection Error
E17
Robot shows E17 and stops, often with the main brush not spinning
Main Brush Motor Stall / Overcurrent
E18
Robot displays E18 and stops, sometimes with a burning smell from the underside
Overcurrent / Short Circuit Protection
E19
Robot shows E19 and cannot connect to Wi‑Fi or app on smart ILIFE models
Wi‑Fi Module / Communication Error
E2
Robot shows E2 and stops shortly after starting, often near edges or furniture
Cliff / Anti‑Drop Sensor Error
E20
Robot displays E20 and stops, often when approaching virtual wall or magnetic strip
Virtual Wall / Boundary Sensor Error
E3
Robot displays E3 and stops, usually after moving a short distance
Left Wheel Stall / Left Drive Motor Error
E4
Robot displays E4 and cannot move properly, often spinning or dragging on one side
Right Wheel Stall / Right Drive Motor Error
E5
Robot shows E5 and suction does not start or stops quickly
Main Brush / Suction Motor Overload
E6
Robot displays E6 and will not start cleaning, often after being moved or dropped
Gyroscope / Internal Position Sensor Error
E7
Robot shows E7 and stops, often when transitioning between floor types or over thresholds
Side Brush Stall / Side Brush Motor Overload
E8
Robot displays E8 and will not charge or start from the dock
Charging Error / Dock Communication Fault
E9
Robot shows E9 and stops, often after being picked up or moved during cleaning
Lifted / Off‑Ground Detection Error
Symptom
Robot vacuum beeps repeatedly and stops without showing a code (basic models)
Generic Protection Shutdown
Symptom
Robot vacuum does not power on at all, no lights or sounds
Complete Power Loss / No Power
Symptom
Robot vacuum does not respond to app commands but cleans normally via buttons
App Connectivity / Cloud Control Issue
Symptom
Robot vacuum does not respond to remote control commands
Remote Control Communication Failure
Symptom
Robot vacuum does not return to the charging dock automatically
Auto‑Dock / Homing Failure
Symptom
Robot vacuum drags one wheel or veers strongly to one side
Uneven Drive / Wheel Drag
Symptom
Robot vacuum gets stuck frequently on thresholds, rugs, or cords
Obstruction / Mobility Issues
Symptom
Robot vacuum is very loud or makes grinding noises during operation
Mechanical Noise / Bearing Wear
Symptom
Robot vacuum leaks water or leaves puddles when in mopping mode
Water Tank Leakage / Over‑Dispensing
Symptom
Robot vacuum leaves lines of debris and does not pick up well along its path
Poor Debris Pickup / Brush Inefficiency
Symptom
Robot vacuum leaves streaks or dirty marks when mopping
Poor Mopping Performance
Symptom
Robot vacuum occasionally leaves small piles of debris when reversing or turning
Backflow / Debris Drop‑Out
Symptom
Robot vacuum powers on but shuts off within a few minutes of cleaning
Battery Capacity Degradation
Symptom
Robot vacuum repeatedly avoids certain areas or stops at edges of dark rugs
False Cliff Detection
Symptom
Robot vacuum runs but suction is very weak compared to normal
Reduced Suction Performance
Symptom
Robot vacuum smells burnt or has a strong odor during operation
Overheating / Burning Smell
Symptom
Robot vacuum spins in circles or navigates erratically, missing large areas
Navigation / Orientation Fault
Symptom
Robot vacuum's dustbin fills very quickly with fine dust and filter clogs often
Excessive Dust Load / Filtration Stress
Symptom
Robot vacuum's front caster wheel does not rotate freely or leaves marks
Front Caster Wheel Jam / Wear
Symptom
Robot vacuum's main brush does not spin but suction works
Main Brush Drive Failure
Symptom
Robot vacuum's side brush does not spin, but the rest of the robot works
Side Brush Non‑Operation
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Robot beeps and displays E1, will not start cleaning cycle
|
Bumper Stuck / Collision Sensor Fault | View Details |
| E10 |
Robot displays E10 and refuses to start mopping mode on hybrid ILIFE models
|
Water Tank / Mop Module Detection Error | View Details |
| E11 |
Robot shows E11 and stops with dustbin installed, suction may not start
|
Dustbin Not Detected / Dustbin Switch Error | View Details |
| E12 |
Robot displays E12 and stops, often after running for a short time
|
Fan / Suction Motor Overheat Protection | View Details |
| E13 |
Robot shows E13 and cannot find or dock with the charging base reliably
|
Infrared Docking Sensor Error | View Details |
| E14 |
Robot displays E14 and stops, often with erratic navigation or spinning in place
|
Encoder / Wheel Speed Sensor Error | View Details |
| E15 |
Robot shows E15 and will not start, often after long storage
|
Battery Pack Protection / Low Voltage Lockout | View Details |
| E16 |
Robot displays E16 and stops, often when switching between vacuum and mop modes
|
Mode Switch / Accessory Detection Error | View Details |
| E17 |
Robot shows E17 and stops, often with the main brush not spinning
|
Main Brush Motor Stall / Overcurrent | View Details |
| E18 |
Robot displays E18 and stops, sometimes with a burning smell from the underside
|
Overcurrent / Short Circuit Protection | View Details |
| E19 |
Robot shows E19 and cannot connect to Wi‑Fi or app on smart ILIFE models
|
Wi‑Fi Module / Communication Error | View Details |
| E2 |
Robot shows E2 and stops shortly after starting, often near edges or furniture
|
Cliff / Anti‑Drop Sensor Error | View Details |
| E20 |
Robot displays E20 and stops, often when approaching virtual wall or magnetic strip
|
Virtual Wall / Boundary Sensor Error | View Details |
| E3 |
Robot displays E3 and stops, usually after moving a short distance
|
Left Wheel Stall / Left Drive Motor Error | View Details |
| E4 |
Robot displays E4 and cannot move properly, often spinning or dragging on one side
|
Right Wheel Stall / Right Drive Motor Error | View Details |
| E5 |
Robot shows E5 and suction does not start or stops quickly
|
Main Brush / Suction Motor Overload | View Details |
| E6 |
Robot displays E6 and will not start cleaning, often after being moved or dropped
|
Gyroscope / Internal Position Sensor Error | View Details |
| E7 |
Robot shows E7 and stops, often when transitioning between floor types or over thresholds
|
Side Brush Stall / Side Brush Motor Overload | View Details |
| E8 |
Robot displays E8 and will not charge or start from the dock
|
Charging Error / Dock Communication Fault | View Details |
| E9 |
Robot shows E9 and stops, often after being picked up or moved during cleaning
|
Lifted / Off‑Ground Detection Error | View Details |
| – |
Robot vacuum beeps repeatedly and stops without showing a code (basic models)
|
Generic Protection Shutdown | View Details |
| – |
Robot vacuum does not power on at all, no lights or sounds
|
Complete Power Loss / No Power | View Details |
| – |
Robot vacuum does not respond to app commands but cleans normally via buttons
|
App Connectivity / Cloud Control Issue | View Details |
| – |
Robot vacuum does not respond to remote control commands
|
Remote Control Communication Failure | View Details |
| – |
Robot vacuum does not return to the charging dock automatically
|
Auto‑Dock / Homing Failure | View Details |
| – |
Robot vacuum drags one wheel or veers strongly to one side
|
Uneven Drive / Wheel Drag | View Details |
| – |
Robot vacuum gets stuck frequently on thresholds, rugs, or cords
|
Obstruction / Mobility Issues | View Details |
| – |
Robot vacuum is very loud or makes grinding noises during operation
|
Mechanical Noise / Bearing Wear | View Details |
| – |
Robot vacuum leaks water or leaves puddles when in mopping mode
|
Water Tank Leakage / Over‑Dispensing | View Details |
| – |
Robot vacuum leaves lines of debris and does not pick up well along its path
|
Poor Debris Pickup / Brush Inefficiency | View Details |
| – |
Robot vacuum leaves streaks or dirty marks when mopping
|
Poor Mopping Performance | View Details |
| – |
Robot vacuum occasionally leaves small piles of debris when reversing or turning
|
Backflow / Debris Drop‑Out | View Details |
| – |
Robot vacuum powers on but shuts off within a few minutes of cleaning
|
Battery Capacity Degradation | View Details |
| – |
Robot vacuum repeatedly avoids certain areas or stops at edges of dark rugs
|
False Cliff Detection | View Details |
| – |
Robot vacuum runs but suction is very weak compared to normal
|
Reduced Suction Performance | View Details |
| – |
Robot vacuum smells burnt or has a strong odor during operation
|
Overheating / Burning Smell | View Details |
| – |
Robot vacuum spins in circles or navigates erratically, missing large areas
|
Navigation / Orientation Fault | View Details |
| – |
Robot vacuum's dustbin fills very quickly with fine dust and filter clogs often
|
Excessive Dust Load / Filtration Stress | View Details |
| – |
Robot vacuum's front caster wheel does not rotate freely or leaves marks
|
Front Caster Wheel Jam / Wear | View Details |
| – |
Robot vacuum's main brush does not spin but suction works
|
Main Brush Drive Failure | View Details |
| – |
Robot vacuum's side brush does not spin, but the rest of the robot works
|
Side Brush Non‑Operation | View Details |
No matching codes found
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