De'Longhi
De'Longhi Coffee Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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A1
Machine displays A1 and will not start a coffee cycle
Water Circuit Priming Failure
A10
Display shows A10 and machine cannot dispense steam or hot water
Steam Circuit Overpressure / Valve Blockage
A11
Machine shows A11 and milk-based drinks cannot be prepared
Milk System Recognition / Carafe Detection Error
A12
Display shows A12 and machine stops when trying to froth milk
Milk Frothing Temperature / Sensor Error
A13
Machine displays A13 and grinder does not run
Coffee Grinder Motor Error
A14
Display shows A14 and machine cannot detect water tank
Water Tank Presence / Level Sensor Error
A15
Machine shows A15 and stops immediately after starting
General Internal Fault / Electronics Error
A2
Display shows A2 and machine stops during brewing
Flow Meter Signal Error
A3
Machine shows A3 and does not brew coffee
Grounds Container / Drip Tray Position Error
A4
Display shows A4 and machine will not operate
Brew Group Positioning Error
A5
Machine displays A5 and stops brewing mid-cycle
Brew Group Motor Overload / Blocked Infuser
A6
Display shows A6 and machine will not brew or rinse
Drive Motor / Transmission Error
A7
Machine shows A7 and does not complete startup
Brew Group Home Position Sensor Fault
A8
Display shows A8 and machine stops during coffee preparation
Coffee Delivery Timeout / Flow Error
A9
Machine displays A9 and does not heat water
Thermoblock Heating Failure
Add Beans
Display shows 'Add Beans' even though the bean hopper is full
No Coffee Detected / Grinder Underfeed
Descale
Display shows 'Descale' and machine may have reduced flow or temperature
Scale Accumulation in Hydraulic Circuit
Empty Grounds Container
Display shows 'Empty Grounds Container' after only a few coffees or when container is empty
Incorrect Grounds Counter / Sensor Trigger
Fill Tank
Display shows 'Fill Tank' even when the water tank is full
False Low Water Level Detection
General Alarm
Display shows 'General Alarm' with red warning triangle
Non-Specific Internal Fault
Insert Grounds Container
Display shows 'Insert Grounds Container' even when it is installed
Grounds Container Detection Failure
Insert Water Spout
Display shows 'Insert Water Spout' when trying to dispense hot water
Hot Water Spout Detection Error
Symptom
Brew group cannot be removed or is stuck inside the machine
Jammed Brew Group
Symptom
Coffee grounds are very dry and machine struggles to brew
Over-Compacted Coffee Puck
Symptom
Coffee grounds are very wet and fill the grounds container as sludge
Improper Coffee Puck Formation
Symptom
Coffee is too strong, bitter, or very small in volume
Over-Extraction / Excessive Coffee Dose
Symptom
Coffee is weak or watery despite normal volume
Under-Extraction / Incorrect Coffee Dose
Symptom
Grinder is very loud or makes grinding/knocking noises
Grinder Mechanical Noise / Possible Jam
Symptom
Hot water or coffee temperature is excessively high, causing scalding
Overheating Beverage Temperature
Symptom
Hot water or coffee temperature is too low
Insufficient Beverage Temperature
Symptom
Machine displays messages in the wrong language or settings reset unexpectedly
Settings Memory / EEPROM Issue
Symptom
Machine does not power on at all (no lights or display)
No Power / Dead Appliance
Symptom
Machine is unusually noisy during pumping or brewing
Pump Noise / Cavitation
Symptom
Machine shuts off unexpectedly during brewing
Unexpected Power-Off / Thermal or Electrical Protection
Symptom
Machine smells of burnt plastic or electrical burning
Overheating Component / Electrical Fault
Symptom
Machine turns on but buttons or touchscreen do not respond
User Interface Failure
Symptom
Machine vibrates excessively or moves on the counter during brewing
Excessive Vibration
Symptom
Milk does not froth or is mostly liquid
Poor Milk Frothing Performance
Symptom
No coffee comes out, but you hear the pump running
Coffee Outlet Blockage
Symptom
Steam wand spits water and very little steam
Low Steam Pressure / Wet Steam
Symptom
Water leaks from the front around the coffee spouts
Drip Tray / Front Seal Overflow
Symptom
Water leaks under the machine during or after brewing
Internal Leak in Hydraulic Circuit
Symptom
Water tastes or smells bad in coffee or hot water
Contaminated Water Path
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| A1 |
Machine displays A1 and will not start a coffee cycle
|
Water Circuit Priming Failure | View Details |
| A10 |
Display shows A10 and machine cannot dispense steam or hot water
|
Steam Circuit Overpressure / Valve Blockage | View Details |
| A11 |
Machine shows A11 and milk-based drinks cannot be prepared
|
Milk System Recognition / Carafe Detection Error | View Details |
| A12 |
Display shows A12 and machine stops when trying to froth milk
|
Milk Frothing Temperature / Sensor Error | View Details |
| A13 |
Machine displays A13 and grinder does not run
|
Coffee Grinder Motor Error | View Details |
| A14 |
Display shows A14 and machine cannot detect water tank
|
Water Tank Presence / Level Sensor Error | View Details |
| A15 |
Machine shows A15 and stops immediately after starting
|
General Internal Fault / Electronics Error | View Details |
| A2 |
Display shows A2 and machine stops during brewing
|
Flow Meter Signal Error | View Details |
| A3 |
Machine shows A3 and does not brew coffee
|
Grounds Container / Drip Tray Position Error | View Details |
| A4 |
Display shows A4 and machine will not operate
|
Brew Group Positioning Error | View Details |
| A5 |
Machine displays A5 and stops brewing mid-cycle
|
Brew Group Motor Overload / Blocked Infuser | View Details |
| A6 |
Display shows A6 and machine will not brew or rinse
|
Drive Motor / Transmission Error | View Details |
| A7 |
Machine shows A7 and does not complete startup
|
Brew Group Home Position Sensor Fault | View Details |
| A8 |
Display shows A8 and machine stops during coffee preparation
|
Coffee Delivery Timeout / Flow Error | View Details |
| A9 |
Machine displays A9 and does not heat water
|
Thermoblock Heating Failure | View Details |
| Add Beans |
Display shows 'Add Beans' even though the bean hopper is full
|
No Coffee Detected / Grinder Underfeed | View Details |
| Descale |
Display shows 'Descale' and machine may have reduced flow or temperature
|
Scale Accumulation in Hydraulic Circuit | View Details |
| Empty Grounds Container |
Display shows 'Empty Grounds Container' after only a few coffees or when container is empty
|
Incorrect Grounds Counter / Sensor Trigger | View Details |
| Fill Tank |
Display shows 'Fill Tank' even when the water tank is full
|
False Low Water Level Detection | View Details |
| General Alarm |
Display shows 'General Alarm' with red warning triangle
|
Non-Specific Internal Fault | View Details |
| Insert Grounds Container |
Display shows 'Insert Grounds Container' even when it is installed
|
Grounds Container Detection Failure | View Details |
| Insert Water Spout |
Display shows 'Insert Water Spout' when trying to dispense hot water
|
Hot Water Spout Detection Error | View Details |
| – |
Brew group cannot be removed or is stuck inside the machine
|
Jammed Brew Group | View Details |
| – |
Coffee grounds are very dry and machine struggles to brew
|
Over-Compacted Coffee Puck | View Details |
| – |
Coffee grounds are very wet and fill the grounds container as sludge
|
Improper Coffee Puck Formation | View Details |
| – |
Coffee is too strong, bitter, or very small in volume
|
Over-Extraction / Excessive Coffee Dose | View Details |
| – |
Coffee is weak or watery despite normal volume
|
Under-Extraction / Incorrect Coffee Dose | View Details |
| – |
Grinder is very loud or makes grinding/knocking noises
|
Grinder Mechanical Noise / Possible Jam | View Details |
| – |
Hot water or coffee temperature is excessively high, causing scalding
|
Overheating Beverage Temperature | View Details |
| – |
Hot water or coffee temperature is too low
|
Insufficient Beverage Temperature | View Details |
| – |
Machine displays messages in the wrong language or settings reset unexpectedly
|
Settings Memory / EEPROM Issue | View Details |
| – |
Machine does not power on at all (no lights or display)
|
No Power / Dead Appliance | View Details |
| – |
Machine is unusually noisy during pumping or brewing
|
Pump Noise / Cavitation | View Details |
| – |
Machine shuts off unexpectedly during brewing
|
Unexpected Power-Off / Thermal or Electrical Protection | View Details |
| – |
Machine smells of burnt plastic or electrical burning
|
Overheating Component / Electrical Fault | View Details |
| – |
Machine turns on but buttons or touchscreen do not respond
|
User Interface Failure | View Details |
| – |
Machine vibrates excessively or moves on the counter during brewing
|
Excessive Vibration | View Details |
| – |
Milk does not froth or is mostly liquid
|
Poor Milk Frothing Performance | View Details |
| – |
No coffee comes out, but you hear the pump running
|
Coffee Outlet Blockage | View Details |
| – |
Steam wand spits water and very little steam
|
Low Steam Pressure / Wet Steam | View Details |
| – |
Water leaks from the front around the coffee spouts
|
Drip Tray / Front Seal Overflow | View Details |
| – |
Water leaks under the machine during or after brewing
|
Internal Leak in Hydraulic Circuit | View Details |
| – |
Water tastes or smells bad in coffee or hot water
|
Contaminated Water Path | View Details |
No matching codes found
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