EvoCharge
EvoCharge EV Home Chargers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Charger will not start charging; display shows E01 immediately after plugging into vehicle.
Pilot Signal Communication Fault
E02
Charger displays E02 and refuses to energize; vehicle does not begin charging.
Ground Fault / Leakage Current Detected
E03
Display shows E03 and charging stops shortly after starting, or will not start at all.
Contactor Welded or Contactor Feedback Fault
E04
Charger shows E04 and does not start charging; sometimes occurs after a power outage or surge.
Overvoltage / Undervoltage Supply Fault
E05
Display shows E05; charger will not initiate charging even though vehicle is connected.
Proximity / Latch Switch Fault
E06
Charger shows E06 and stops charging; may occur during hot weather or long charging sessions.
Overtemperature Protection Trip
E07
E07 displayed; charger refuses to start charging with any vehicle.
Ground Continuity / Protective Earth Fault
E08
Charger shows E08 and stops charging; may occur when multiple loads are running in the home.
Overcurrent / Output Overload Fault
E09
E09 displayed; charger does not respond to vehicle connection or start command.
Internal Control Board Communication Error
E10
Charger shows E10; Wi-Fi or network icon may be flashing; charging may still work but smart features fail.
Network Communication / Module Fault
E11
E11 displayed; charger stops charging and may show a lock icon or access denied message.
Authentication / RFID Reader Fault
E12
Charger shows E12 and will not start; often after incorrect wiring or installation changes.
Line Wiring / Phase Detection Error
E13
E13 displayed; charger may start then immediately stop charging.
Pilot Duty Cycle / Current Limit Mismatch
E14
Charger shows E14; display may be blank or frozen, buttons unresponsive.
Display Panel / HMI Communication Fault
E15
E15 displayed; charger indicates internal memory or configuration error.
Non-Volatile Memory / Configuration Fault
E16
Charger shows E16; may be accompanied by a lightning bolt or surge icon.
Surge Protection / MOV Failure
E17
E17 displayed; charger indicates relay or contactor coil fault and will not energize.
Contactor Coil / Driver Circuit Fault
E18
Charger shows E18; may indicate a stuck button or keypad fault on models with physical buttons.
Keypad / Button Input Fault
E19
E19 displayed; charger indicates internal clock or scheduling error.
Real-Time Clock (RTC) / Timekeeping Fault
E20
Charger shows E20; may indicate load-sharing or group communication error in multi-charger setups.
Load Management / Master-Slave Communication Fault
Symptom
Burning smell or visible smoke from the charger during or after charging.
Overheating / Component Burnout
Symptom
Charger cable insulation appears cracked, stiff, or discolored, especially near the handle or unit.
Aged / UV-Damaged Cable
Symptom
Charger cable or J1772 handle becomes very hot during charging, even at normal current.
Overheating Connector / High-Resistance Joint
Symptom
Charger display language or units change unexpectedly, or settings reset without user input.
Settings Loss / Intermittent NVM Issue
Symptom
Charger emits a high-pitched whine or electronic noise during operation.
Switching Power Supply / Magnetics Noise
Symptom
Charger enclosure is warm or hot to the touch during or after charging.
Enclosure Overheating / Internal Thermal Stress
Symptom
Charger intermittently stops charging before the vehicle is full; no error code displayed.
Intermittent Output Drop / Thermal or Connection Issue
Symptom
Charger makes loud buzzing, humming, or clicking noises during operation.
Noisy Contactor / Coil Vibration
Symptom
Charger mounting bracket or enclosure feels loose or wobbly on the wall or pedestal.
Mechanical Mounting Failure
Symptom
Charger powers on but will not start charging; vehicle shows 'charging stopped' or 'charger not ready' with no error code on charger.
General Start Failure / Handshake Incomplete
Symptom
Charger trips a GFCI or AFCI breaker in the panel during or shortly after starting a charge.
Nuisance Ground Fault / Arc Fault Tripping
Symptom
Charger trips the upstream circuit breaker as soon as charging starts.
Short Circuit / Inrush Overload
Symptom
Charger will not power on at all; no lights or display, even though breaker is ON.
No Power / Dead Unit
Symptom
Display is dim, flickering, or unreadable, but charger still charges the vehicle.
Display Backlight / Power Issue
Symptom
RFID cards or fobs are not recognized; charger stays locked even with known-good tags.
RFID Read Failure
Symptom
Water or condensation visible inside the charger enclosure or on the display window.
Water Ingress / Seal Failure
Symptom
Wi-Fi or app cannot connect to the EvoCharge charger, though charging works normally.
Connectivity / Smart Feature Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Charger will not start charging; display shows E01 immediately after plugging into vehicle.
|
Pilot Signal Communication Fault | View Details |
| E02 |
Charger displays E02 and refuses to energize; vehicle does not begin charging.
|
Ground Fault / Leakage Current Detected | View Details |
| E03 |
Display shows E03 and charging stops shortly after starting, or will not start at all.
|
Contactor Welded or Contactor Feedback Fault | View Details |
| E04 |
Charger shows E04 and does not start charging; sometimes occurs after a power outage or surge.
|
Overvoltage / Undervoltage Supply Fault | View Details |
| E05 |
Display shows E05; charger will not initiate charging even though vehicle is connected.
|
Proximity / Latch Switch Fault | View Details |
| E06 |
Charger shows E06 and stops charging; may occur during hot weather or long charging sessions.
|
Overtemperature Protection Trip | View Details |
| E07 |
E07 displayed; charger refuses to start charging with any vehicle.
|
Ground Continuity / Protective Earth Fault | View Details |
| E08 |
Charger shows E08 and stops charging; may occur when multiple loads are running in the home.
|
Overcurrent / Output Overload Fault | View Details |
| E09 |
E09 displayed; charger does not respond to vehicle connection or start command.
|
Internal Control Board Communication Error | View Details |
| E10 |
Charger shows E10; Wi-Fi or network icon may be flashing; charging may still work but smart features fail.
|
Network Communication / Module Fault | View Details |
| E11 |
E11 displayed; charger stops charging and may show a lock icon or access denied message.
|
Authentication / RFID Reader Fault | View Details |
| E12 |
Charger shows E12 and will not start; often after incorrect wiring or installation changes.
|
Line Wiring / Phase Detection Error | View Details |
| E13 |
E13 displayed; charger may start then immediately stop charging.
|
Pilot Duty Cycle / Current Limit Mismatch | View Details |
| E14 |
Charger shows E14; display may be blank or frozen, buttons unresponsive.
|
Display Panel / HMI Communication Fault | View Details |
| E15 |
E15 displayed; charger indicates internal memory or configuration error.
|
Non-Volatile Memory / Configuration Fault | View Details |
| E16 |
Charger shows E16; may be accompanied by a lightning bolt or surge icon.
|
Surge Protection / MOV Failure | View Details |
| E17 |
E17 displayed; charger indicates relay or contactor coil fault and will not energize.
|
Contactor Coil / Driver Circuit Fault | View Details |
| E18 |
Charger shows E18; may indicate a stuck button or keypad fault on models with physical buttons.
|
Keypad / Button Input Fault | View Details |
| E19 |
E19 displayed; charger indicates internal clock or scheduling error.
|
Real-Time Clock (RTC) / Timekeeping Fault | View Details |
| E20 |
Charger shows E20; may indicate load-sharing or group communication error in multi-charger setups.
|
Load Management / Master-Slave Communication Fault | View Details |
| – |
Burning smell or visible smoke from the charger during or after charging.
|
Overheating / Component Burnout | View Details |
| – |
Charger cable insulation appears cracked, stiff, or discolored, especially near the handle or unit.
|
Aged / UV-Damaged Cable | View Details |
| – |
Charger cable or J1772 handle becomes very hot during charging, even at normal current.
|
Overheating Connector / High-Resistance Joint | View Details |
| – |
Charger display language or units change unexpectedly, or settings reset without user input.
|
Settings Loss / Intermittent NVM Issue | View Details |
| – |
Charger emits a high-pitched whine or electronic noise during operation.
|
Switching Power Supply / Magnetics Noise | View Details |
| – |
Charger enclosure is warm or hot to the touch during or after charging.
|
Enclosure Overheating / Internal Thermal Stress | View Details |
| – |
Charger intermittently stops charging before the vehicle is full; no error code displayed.
|
Intermittent Output Drop / Thermal or Connection Issue | View Details |
| – |
Charger makes loud buzzing, humming, or clicking noises during operation.
|
Noisy Contactor / Coil Vibration | View Details |
| – |
Charger mounting bracket or enclosure feels loose or wobbly on the wall or pedestal.
|
Mechanical Mounting Failure | View Details |
| – |
Charger powers on but will not start charging; vehicle shows 'charging stopped' or 'charger not ready' with no error code on charger.
|
General Start Failure / Handshake Incomplete | View Details |
| – |
Charger trips a GFCI or AFCI breaker in the panel during or shortly after starting a charge.
|
Nuisance Ground Fault / Arc Fault Tripping | View Details |
| – |
Charger trips the upstream circuit breaker as soon as charging starts.
|
Short Circuit / Inrush Overload | View Details |
| – |
Charger will not power on at all; no lights or display, even though breaker is ON.
|
No Power / Dead Unit | View Details |
| – |
Display is dim, flickering, or unreadable, but charger still charges the vehicle.
|
Display Backlight / Power Issue | View Details |
| – |
RFID cards or fobs are not recognized; charger stays locked even with known-good tags.
|
RFID Read Failure | View Details |
| – |
Water or condensation visible inside the charger enclosure or on the display window.
|
Water Ingress / Seal Failure | View Details |
| – |
Wi-Fi or app cannot connect to the EvoCharge charger, though charging works normally.
|
Connectivity / Smart Feature Failure | View Details |
No matching codes found
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