Recteq
Recteq Pellet Grills & Smokers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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ER-1
Controller display shows ER-1 and grill will not start or shuts down shortly after startup.
RTD Temperature Probe Open Circuit
ER-2
Controller display shows ER-2 and grill will not heat or shows incorrect temperature.
RTD Temperature Probe Short Circuit
ER-3
Controller display shows ER-3 and grill shuts down or will not start a cook cycle.
High-Temperature Limit Exceeded / Overheat Protection
ER-4
Controller display shows ER-4 and grill will not ignite or shuts down during preheat.
Igniter / Hot Rod Failure Detected
ER-5
Controller display shows ER-5 and grill stops feeding pellets or shuts down unexpectedly.
Auger Motor / Feed System Fault
ER-6
Controller display shows ER-6 and grill will not power up fully or buttons are unresponsive.
Controller Power Supply / Low Voltage Fault
ER-7
Controller display shows ER-7 and grill shuts down or will not maintain temperature; fan may not run.
Combustion Fan / Blower Fault
ER-8
Controller display shows ER-8 and grill temperature swings wildly or shuts down.
Controller Sensor Calibration / Internal Sensor Fault
ERR
Display shows generic ERR or ERROR and grill will not operate normally.
General Controller Fault / Firmware Error
FAN
Display shows FAN or fan error; grill may ignite but then shuts down or smokes heavily.
Combustion Fan Not Detected / Low Airflow
HI
Display shows HI or temperature exceeds maximum reading; grill runs much hotter than setpoint.
Over-Temperature / Runaway Heat Condition
IGN
Display shows IGN or ignition error; grill fails to light within the ignition cycle and shuts down.
Failed Automatic Ignition
LO
Display shows LO or low temperature warning; grill fails to reach set temperature and may shut down.
Low Temperature / Flame-Out Condition
NO PELLET
Display shows NO PELLET or similar message; grill shuts down and stops heating.
Pellet Starvation / Hopper Empty Detection
PRB
Display shows PRB or probe error; meat probe temperature does not display or reads 0°F/– – –.
Meat Probe Input Fault
SEN
Display shows SEN or sensor error; temperature reading is missing or obviously wrong.
Temperature Sensor (RTD) Fault
Symptom
Auger motor runs but no pellets reach the firepot; hopper level is adequate.
Auger Jam / Pellet Bridging in Auger Tube
Symptom
Caster wheels do not roll smoothly or grill is difficult to move.
Caster / Wheel Wear or Seizure
Symptom
Controller buttons or dial do not respond, or respond intermittently.
User Interface / Keypad Failure
Symptom
Display shows temperature but grill interior feels much hotter or cooler than indicated.
Inaccurate Temperature Reading
Symptom
Excessive vibration or rattling noise from grill body during operation.
Mechanical Vibration / Loose Components
Symptom
Grease leaks from front or sides of grill instead of into grease bucket.
Grease Drainage Failure / Leak
Symptom
Grill ignites but then goes out after 10–20 minutes; temperature drops and smoke stops.
Intermittent Flame-Out During Cook
Symptom
Grill overshoots set temperature by 50°F or more and cycles with large swings.
Poor Temperature Regulation / Overshoot
Symptom
Grill powers on but auger never turns; no pellets feed into firepot even though other functions work.
Auger Motor Not Running
Symptom
Grill powers on but display is very dim or flickers; buttons may be unresponsive.
Controller Low Voltage / Backlight Failure
Symptom
Grill struggles to reach high temperatures (e.g., cannot exceed 350–400°F) even with lid closed.
Low Maximum Temperature / Insufficient Heat Output
Symptom
Grill trips GFCI outlet or breaker shortly after being turned on.
Ground Fault / Short Circuit
Symptom
Grill will not power on at all; display is blank and no lights or sounds when pressing power.
No AC Power to Controller
Symptom
Heavy white smoke and sooty buildup on food; fire appears lazy and orange.
Incomplete Combustion / Rich Burn
Symptom
Interior lights (if equipped) do not turn on, while other grill functions work.
Cook Chamber Light Failure
Symptom
Lid does not close evenly or there are large gaps, causing heat and smoke to escape.
Lid Misalignment / Hinge Wear
Symptom
Loud grinding or squealing noise from hopper/auger area during operation.
Auger Bearing or Gearbox Wear
Symptom
Paint bubbling, rust, or warping around firebox or barrel.
Heat Damage / Corrosion of Grill Body
Symptom
Strong chemical or electrical burning smell from controller area during operation.
Overheating Electrical Component / Wiring Failure
Symptom
Visible flames and popping noises from grease; grease ignites in drip pan or barrel.
Grease Fire in Cook Chamber
Symptom
Wi-Fi or app cannot connect to grill; remote monitoring and control not working.
Wi-Fi Module / Connectivity Issue
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| ER-1 |
Controller display shows ER-1 and grill will not start or shuts down shortly after startup.
|
RTD Temperature Probe Open Circuit | View Details |
| ER-2 |
Controller display shows ER-2 and grill will not heat or shows incorrect temperature.
|
RTD Temperature Probe Short Circuit | View Details |
| ER-3 |
Controller display shows ER-3 and grill shuts down or will not start a cook cycle.
|
High-Temperature Limit Exceeded / Overheat Protection | View Details |
| ER-4 |
Controller display shows ER-4 and grill will not ignite or shuts down during preheat.
|
Igniter / Hot Rod Failure Detected | View Details |
| ER-5 |
Controller display shows ER-5 and grill stops feeding pellets or shuts down unexpectedly.
|
Auger Motor / Feed System Fault | View Details |
| ER-6 |
Controller display shows ER-6 and grill will not power up fully or buttons are unresponsive.
|
Controller Power Supply / Low Voltage Fault | View Details |
| ER-7 |
Controller display shows ER-7 and grill shuts down or will not maintain temperature; fan may not run.
|
Combustion Fan / Blower Fault | View Details |
| ER-8 |
Controller display shows ER-8 and grill temperature swings wildly or shuts down.
|
Controller Sensor Calibration / Internal Sensor Fault | View Details |
| ERR |
Display shows generic ERR or ERROR and grill will not operate normally.
|
General Controller Fault / Firmware Error | View Details |
| FAN |
Display shows FAN or fan error; grill may ignite but then shuts down or smokes heavily.
|
Combustion Fan Not Detected / Low Airflow | View Details |
| HI |
Display shows HI or temperature exceeds maximum reading; grill runs much hotter than setpoint.
|
Over-Temperature / Runaway Heat Condition | View Details |
| IGN |
Display shows IGN or ignition error; grill fails to light within the ignition cycle and shuts down.
|
Failed Automatic Ignition | View Details |
| LO |
Display shows LO or low temperature warning; grill fails to reach set temperature and may shut down.
|
Low Temperature / Flame-Out Condition | View Details |
| NO PELLET |
Display shows NO PELLET or similar message; grill shuts down and stops heating.
|
Pellet Starvation / Hopper Empty Detection | View Details |
| PRB |
Display shows PRB or probe error; meat probe temperature does not display or reads 0°F/– – –.
|
Meat Probe Input Fault | View Details |
| SEN |
Display shows SEN or sensor error; temperature reading is missing or obviously wrong.
|
Temperature Sensor (RTD) Fault | View Details |
| – |
Auger motor runs but no pellets reach the firepot; hopper level is adequate.
|
Auger Jam / Pellet Bridging in Auger Tube | View Details |
| – |
Caster wheels do not roll smoothly or grill is difficult to move.
|
Caster / Wheel Wear or Seizure | View Details |
| – |
Controller buttons or dial do not respond, or respond intermittently.
|
User Interface / Keypad Failure | View Details |
| – |
Display shows temperature but grill interior feels much hotter or cooler than indicated.
|
Inaccurate Temperature Reading | View Details |
| – |
Excessive vibration or rattling noise from grill body during operation.
|
Mechanical Vibration / Loose Components | View Details |
| – |
Grease leaks from front or sides of grill instead of into grease bucket.
|
Grease Drainage Failure / Leak | View Details |
| – |
Grill ignites but then goes out after 10–20 minutes; temperature drops and smoke stops.
|
Intermittent Flame-Out During Cook | View Details |
| – |
Grill overshoots set temperature by 50°F or more and cycles with large swings.
|
Poor Temperature Regulation / Overshoot | View Details |
| – |
Grill powers on but auger never turns; no pellets feed into firepot even though other functions work.
|
Auger Motor Not Running | View Details |
| – |
Grill powers on but display is very dim or flickers; buttons may be unresponsive.
|
Controller Low Voltage / Backlight Failure | View Details |
| – |
Grill struggles to reach high temperatures (e.g., cannot exceed 350–400°F) even with lid closed.
|
Low Maximum Temperature / Insufficient Heat Output | View Details |
| – |
Grill trips GFCI outlet or breaker shortly after being turned on.
|
Ground Fault / Short Circuit | View Details |
| – |
Grill will not power on at all; display is blank and no lights or sounds when pressing power.
|
No AC Power to Controller | View Details |
| – |
Heavy white smoke and sooty buildup on food; fire appears lazy and orange.
|
Incomplete Combustion / Rich Burn | View Details |
| – |
Interior lights (if equipped) do not turn on, while other grill functions work.
|
Cook Chamber Light Failure | View Details |
| – |
Lid does not close evenly or there are large gaps, causing heat and smoke to escape.
|
Lid Misalignment / Hinge Wear | View Details |
| – |
Loud grinding or squealing noise from hopper/auger area during operation.
|
Auger Bearing or Gearbox Wear | View Details |
| – |
Paint bubbling, rust, or warping around firebox or barrel.
|
Heat Damage / Corrosion of Grill Body | View Details |
| – |
Strong chemical or electrical burning smell from controller area during operation.
|
Overheating Electrical Component / Wiring Failure | View Details |
| – |
Visible flames and popping noises from grease; grease ignites in drip pan or barrel.
|
Grease Fire in Cook Chamber | View Details |
| – |
Wi-Fi or app cannot connect to grill; remote monitoring and control not working.
|
Wi-Fi Module / Connectivity Issue | View Details |
No matching codes found
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