Insignia Refrigerators Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E0
Refrigerator display shows E0 and cooling performance is reduced or intermittent.
Main Control Board Communication Fault
E1
Refrigerator display shows E1 and fresh food section temperature is inaccurate or fluctuates.
Refrigerator Compartment Temperature Sensor Failure
E10
Display shows E10 and the refrigerator may not cool properly, with long run times.
Condenser Temperature Sensor Fault
E11
Display shows E11 and the ice maker does not fill or harvest correctly.
Ice Maker Motor or Position Sensor Fault
E12
Display shows E12 and the water dispenser may not function correctly or may dispense erratically.
Dispenser Control or Switch Fault
E13
Display shows E13 and the refrigerator may not respond to temperature adjustments.
User Interface / Display Board Communication Fault
E14
Display shows E14 and the refrigerator may not enter or exit defrost correctly, with erratic frost patterns.
Defrost Control Logic Fault
E15
Display shows E15 and the refrigerator may not cool, with the compressor not running.
Compressor Drive / Inverter Fault (on inverter models)
E16
Display shows E16 and the water filter indicator may not reset or water flow is restricted.
Water Filter Sensor / Flow Monitoring Fault
E17
Display shows E17 and the refrigerator may beep continuously or show a door-ajar warning even when doors are closed.
Door Ajar Sensor / Reed Switch Fault
E18
Display shows E18 and the refrigerator may not dispense water or make ice.
Water Inlet Valve Electrical Fault
E19
Display shows E19 and the refrigerator interior lights may flicker or not work.
LED Lighting Circuit Fault
E2
Display shows E2 and freezer temperature is too warm or reading incorrectly.
Freezer Compartment Temperature Sensor Failure
E20
Display shows E20 and the refrigerator may not cool properly, with unusual compressor cycling.
Ambient Temperature Sensor Fault
E3
Display shows E3 and refrigerator may run continuously or not defrost properly.
Defrost Sensor / Evaporator Thermistor Fault
E4
Display shows E4 and the refrigerator may not defrost, leading to heavy frost buildup on the evaporator.
Defrost Heater or Defrost Circuit Failure
E5
Display shows E5 and the ice maker or ice compartment temperature is abnormal.
Ice Maker Compartment Temperature Sensor Fault
E6
Display shows E6 and the refrigerator may not respond correctly to door openings (lights or fans).
Door Switch or Door Sensor Fault
E7
Display shows E7 and the condenser fan may not run, causing poor cooling and warm temperatures.
Condenser Fan Motor Fault
E8
Display shows E8 and the evaporator fan in the freezer may not run, leading to poor air circulation and warm spots.
Evaporator Fan Motor Fault
E9
Display shows E9 and the refrigerator may not cool at all or may shut down unexpectedly.
Compressor Start/Overload Protection Fault
Symptom
Clicking sound every few minutes, compressor tries to start but shuts off, refrigerator not cooling.
Compressor Start Failure
Symptom
Condensation or moisture on the outside of the refrigerator cabinet or around door gaskets.
High Humidity or Mullion Heater Issue
Symptom
Excessive frost buildup on food and walls in the freezer compartment.
Warm Air Infiltration / Door Seal Problem
Symptom
Freezer cold but refrigerator section warm, ice buildup on back wall of freezer.
Evaporator Frost Buildup / Airflow Blockage
Symptom
Ice buildup on the freezer floor or under the bottom basket.
Defrost Drain Frozen at Outlet
Symptom
Ice cubes are small, hollow, or ice production is slow.
Low Water Pressure or Restricted Water Flow
Symptom
Ice maker not making ice, but water dispenser works normally.
Ice Maker Fill or Harvest Failure
Symptom
Rattling or vibrating noise, especially when the compressor starts or stops.
Loose Panels or Tubing Vibration
Symptom
Refrigerator and freezer temperatures are too warm, compressor and fans run continuously.
Condenser Coil Dirty / Poor Heat Rejection
Symptom
Refrigerator doors difficult to open immediately after closing, with a suction effect.
Normal Pressure Equalization / Venting Issue
Symptom
Refrigerator has a chemical or burning smell when running.
Electrical Overheating or Component Failure
Symptom
Refrigerator has a strong musty or moldy odor inside.
Interior Contamination / Drain Stagnation
Symptom
Refrigerator interior light not working but unit cools normally.
Interior Light Circuit Failure
Symptom
Refrigerator making loud buzzing or humming noise from the back.
Compressor or Condenser Fan Noise
Symptom
Refrigerator not cooling at all, both fresh food and freezer sections warm, interior lights still work.
Compressor or Sealed System Failure
Symptom
Refrigerator runs constantly and is too cold or freezing food in the fresh food section.
Temperature Control or Thermistor Misreading
Symptom
Refrigerator will not start at all, no lights, no display.
No Power / Main Power Supply Failure
Symptom
Refrigerator will not start cooling but lights and display work; display may show normal temperatures.
Control Board Output Failure or Stuck in Demo Mode
Symptom
Water dispenser not working, but ice maker still fills and makes ice.
Dispenser Water Path or Switch Problem
Symptom
Water leaking inside the fresh food compartment, pooling under drawers.
Clogged Refrigerator Drain or Air Duct Condensation
Symptom
Water leaking onto the floor from the front or under the refrigerator.
Defrost Drain Clog or Drain Pan Overflow
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E0 |
Refrigerator display shows E0 and cooling performance is reduced or intermittent.
|
Main Control Board Communication Fault | View Details |
| E1 |
Refrigerator display shows E1 and fresh food section temperature is inaccurate or fluctuates.
|
Refrigerator Compartment Temperature Sensor Failure | View Details |
| E10 |
Display shows E10 and the refrigerator may not cool properly, with long run times.
|
Condenser Temperature Sensor Fault | View Details |
| E11 |
Display shows E11 and the ice maker does not fill or harvest correctly.
|
Ice Maker Motor or Position Sensor Fault | View Details |
| E12 |
Display shows E12 and the water dispenser may not function correctly or may dispense erratically.
|
Dispenser Control or Switch Fault | View Details |
| E13 |
Display shows E13 and the refrigerator may not respond to temperature adjustments.
|
User Interface / Display Board Communication Fault | View Details |
| E14 |
Display shows E14 and the refrigerator may not enter or exit defrost correctly, with erratic frost patterns.
|
Defrost Control Logic Fault | View Details |
| E15 |
Display shows E15 and the refrigerator may not cool, with the compressor not running.
|
Compressor Drive / Inverter Fault (on inverter models) | View Details |
| E16 |
Display shows E16 and the water filter indicator may not reset or water flow is restricted.
|
Water Filter Sensor / Flow Monitoring Fault | View Details |
| E17 |
Display shows E17 and the refrigerator may beep continuously or show a door-ajar warning even when doors are closed.
|
Door Ajar Sensor / Reed Switch Fault | View Details |
| E18 |
Display shows E18 and the refrigerator may not dispense water or make ice.
|
Water Inlet Valve Electrical Fault | View Details |
| E19 |
Display shows E19 and the refrigerator interior lights may flicker or not work.
|
LED Lighting Circuit Fault | View Details |
| E2 |
Display shows E2 and freezer temperature is too warm or reading incorrectly.
|
Freezer Compartment Temperature Sensor Failure | View Details |
| E20 |
Display shows E20 and the refrigerator may not cool properly, with unusual compressor cycling.
|
Ambient Temperature Sensor Fault | View Details |
| E3 |
Display shows E3 and refrigerator may run continuously or not defrost properly.
|
Defrost Sensor / Evaporator Thermistor Fault | View Details |
| E4 |
Display shows E4 and the refrigerator may not defrost, leading to heavy frost buildup on the evaporator.
|
Defrost Heater or Defrost Circuit Failure | View Details |
| E5 |
Display shows E5 and the ice maker or ice compartment temperature is abnormal.
|
Ice Maker Compartment Temperature Sensor Fault | View Details |
| E6 |
Display shows E6 and the refrigerator may not respond correctly to door openings (lights or fans).
|
Door Switch or Door Sensor Fault | View Details |
| E7 |
Display shows E7 and the condenser fan may not run, causing poor cooling and warm temperatures.
|
Condenser Fan Motor Fault | View Details |
| E8 |
Display shows E8 and the evaporator fan in the freezer may not run, leading to poor air circulation and warm spots.
|
Evaporator Fan Motor Fault | View Details |
| E9 |
Display shows E9 and the refrigerator may not cool at all or may shut down unexpectedly.
|
Compressor Start/Overload Protection Fault | View Details |
| – |
Clicking sound every few minutes, compressor tries to start but shuts off, refrigerator not cooling.
|
Compressor Start Failure | View Details |
| – |
Condensation or moisture on the outside of the refrigerator cabinet or around door gaskets.
|
High Humidity or Mullion Heater Issue | View Details |
| – |
Excessive frost buildup on food and walls in the freezer compartment.
|
Warm Air Infiltration / Door Seal Problem | View Details |
| – |
Freezer cold but refrigerator section warm, ice buildup on back wall of freezer.
|
Evaporator Frost Buildup / Airflow Blockage | View Details |
| – |
Ice buildup on the freezer floor or under the bottom basket.
|
Defrost Drain Frozen at Outlet | View Details |
| – |
Ice cubes are small, hollow, or ice production is slow.
|
Low Water Pressure or Restricted Water Flow | View Details |
| – |
Ice maker not making ice, but water dispenser works normally.
|
Ice Maker Fill or Harvest Failure | View Details |
| – |
Rattling or vibrating noise, especially when the compressor starts or stops.
|
Loose Panels or Tubing Vibration | View Details |
| – |
Refrigerator and freezer temperatures are too warm, compressor and fans run continuously.
|
Condenser Coil Dirty / Poor Heat Rejection | View Details |
| – |
Refrigerator doors difficult to open immediately after closing, with a suction effect.
|
Normal Pressure Equalization / Venting Issue | View Details |
| – |
Refrigerator has a chemical or burning smell when running.
|
Electrical Overheating or Component Failure | View Details |
| – |
Refrigerator has a strong musty or moldy odor inside.
|
Interior Contamination / Drain Stagnation | View Details |
| – |
Refrigerator interior light not working but unit cools normally.
|
Interior Light Circuit Failure | View Details |
| – |
Refrigerator making loud buzzing or humming noise from the back.
|
Compressor or Condenser Fan Noise | View Details |
| – |
Refrigerator not cooling at all, both fresh food and freezer sections warm, interior lights still work.
|
Compressor or Sealed System Failure | View Details |
| – |
Refrigerator runs constantly and is too cold or freezing food in the fresh food section.
|
Temperature Control or Thermistor Misreading | View Details |
| – |
Refrigerator will not start at all, no lights, no display.
|
No Power / Main Power Supply Failure | View Details |
| – |
Refrigerator will not start cooling but lights and display work; display may show normal temperatures.
|
Control Board Output Failure or Stuck in Demo Mode | View Details |
| – |
Water dispenser not working, but ice maker still fills and makes ice.
|
Dispenser Water Path or Switch Problem | View Details |
| – |
Water leaking inside the fresh food compartment, pooling under drawers.
|
Clogged Refrigerator Drain or Air Duct Condensation | View Details |
| – |
Water leaking onto the floor from the front or under the refrigerator.
|
Defrost Drain Clog or Drain Pan Overflow | View Details |
No matching codes found
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