SMEG

SMEG Washer-Dryer Combos Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
Washer-dryer will not start a cycle; display shows E01 immediately after pressing Start.
Door Lock Failure
E02
Washer-dryer does not fill with water; cycle stops shortly after start and displays E02.
Water Inlet Timeout / Fill Fault
E03
Washer-dryer stops mid-cycle with water remaining in the drum; display shows E03 and door stays locked.
Drain Timeout / Pump Fault
E04
Washer-dryer attempts to fill, then quickly stops and shows E04; sometimes accompanied by water in the base tray.
Overfill / Anti-Flood Protection Activated
E05
Washer-dryer stops during wash or rinse; display shows E05 and water in drum may be cold.
NTC Temperature Sensor Fault
E06
Washer-dryer does not heat water; cycle completes but clothes are cold and E06 is displayed or stored.
Heating Element / Heater Relay Fault
E07
Washer-dryer fails to spin; drum turns slowly or not at all and E07 appears on the display.
Motor / Tachometer Fault
E08
Washer-dryer stops with E08; drum may not rotate or rotates erratically during wash.
Motor Overload / Triac Fault
E09
Washer-dryer displays E09 and will not start drying; washing cycles may still work.
Dryer Heating Circuit Fault
E10
Washer-dryer shows E10 and stops; often occurs at the start of drying or during spin.
Pressure Switch / Water Level Detection Fault
E11
Washer-dryer shows E11; drying performance is poor and cycle may end prematurely.
Dryer Temperature Sensor (NTC) Fault
E12
Washer-dryer displays E12 during drying; clothes remain damp and cycle may stop early.
Dryer Fan / Airflow Fault
E13
Washer-dryer shows E13 and may stop with water in the base; sometimes accompanied by beeping and no operation.
Leak Detected / Anti-Flood Float Switch Activated
E14
Washer-dryer shows E14 and will not start; sometimes occurs after a power surge or outage.
Communication / Control Board Fault
E15
Washer-dryer displays E15; buttons may not respond correctly or display is frozen.
User Interface / Control Panel Fault
E16
Washer-dryer shows E16 and may stop during spin; drum speed seems uncontrolled or erratic.
Tachometer / Speed Feedback Fault
E17
Washer-dryer displays E17; door remains locked at the end of the cycle and will not open.
Door Unlock Fault
E18
Washer-dryer shows E18; machine may stop unexpectedly and not respond to controls.
Power Supply / Voltage Fault
E19
Washer-dryer displays E19; drying cycle does not start or stops quickly.
Condenser / Pump System Fault (Washer-Dryer Combo)
E20
Washer-dryer shows E20; machine may vibrate excessively or fail to reach full spin speed.
Unbalanced Load / Spin Protection Fault
Symptom
Control panel buttons respond slowly or intermittently; display may flicker.
User Interface Intermittent Fault
Symptom
Washer-dryer combo will not power on at all; no lights or display.
No Power / Dead Appliance
Symptom
Washer-dryer displays unusually long cycle times or seems to run indefinitely.
Cycle Time Extension / Heating or Sensor Issue
Symptom
Washer-dryer does not dry clothes effectively; clothes come out damp even after a full drying cycle.
Poor Drying Performance
Symptom
Washer-dryer door glass becomes extremely hot during drying; laundry may smell scorched.
Overheating in Drying Cycle
Symptom
Washer-dryer emits a burning smell during wash or dry cycles.
Overheating / Electrical Burning
Symptom
Washer-dryer emits loud squealing or screeching noise when the drum turns.
Drive Belt or Pulley Noise
Symptom
Washer-dryer fills and drains but drum does not rotate during wash or spin.
Drum Not Turning
Symptom
Washer-dryer has a persistent musty or mouldy odour, especially when the door is opened.
Biofilm / Mould Build-Up
Symptom
Washer-dryer is very noisy during spin; loud rumbling or grinding sound from the rear.
Drum Bearing Failure
Symptom
Washer-dryer leaves clothes very wet at the end of the cycle; spin seems weak or does not reach full speed.
Poor Spin Performance
Symptom
Washer-dryer leaves detergent or fabric softener in the dispenser drawer at the end of the cycle.
Dispenser Drawer Water Flow Fault
Symptom
Washer-dryer makes loud banging or knocking noises during spin; machine may move across the floor.
Excessive Vibration / Suspension Fault
Symptom
Washer-dryer occasionally trips the household circuit breaker or RCD during operation.
Electrical Leakage / Short Circuit
Symptom
Washer-dryer powers on but will not start any program; Start button beeps or flashes but cycle does not begin.
Start Inhibit / Door or Program Selection Fault
Symptom
Washer-dryer stops mid-cycle and does not advance; time remaining on display does not change.
Program Stalling / Control Logic Fault
Symptom
Water leaking from the bottom or rear of the washer-dryer during wash or spin.
Internal Hose or Pump Leak
Symptom
Water leaking from the front of the washer-dryer, often around the door area.
Door Seal (Gasket) Leak
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