Vileda
Vileda Carpet Cleaners Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Carpet cleaner will not power on, no lights on control panel, no response when power button is pressed.
Main Power Input Failure
E02
Carpet cleaner powers on but motor does not start, display shows E02 and you may hear a brief click then nothing.
Motor Overload or Open Circuit
E03
Carpet cleaner shows E03 and stops spraying solution; suction may still work but no water/solution is dispensed.
Solution Pump Failure or Blockage
E04
Display shows E04 and the unit stops; dirty water tank is not full but the machine behaves as if it is.
Dirty Water Tank Full Sensor Fault
E05
Carpet cleaner shows E05 and shuts down shortly after starting; motor sounds strained or airflow seems restricted.
Airflow Restriction / Overheat Protection
E06
Display shows E06 and the brush roll does not spin, even though suction and spray still work.
Brush Motor or Drive Failure
E07
Carpet cleaner displays E07 and shuts off the brush when heavy resistance is encountered, often when cleaning thick carpets.
Brush Overload Protection Triggered
E08
Display shows E08 and the unit will not spray; you may hear the pump trying to run intermittently.
Low Water / Solution Flow Detected
E09
Carpet cleaner shows E09 and shuts down shortly after starting; the motor sounds unusually loud or unbalanced.
Motor Speed / Tachometer Error
E10
Display shows E10 and the unit will not start; often occurs after the appliance has been stored in a damp area.
Moisture / Leak Detected in Base
E11
Carpet cleaner shows E11 and the control panel buttons do not respond or respond intermittently.
User Interface / Keypad Communication Error
E12
Display shows E12 and the unit shuts down when switching between cleaning modes (e.g., deep clean to quick clean).
Mode Selector / Valve Position Error
E13
Carpet cleaner shows E13 and the heater function (if equipped) does not operate; water remains cold.
Inline Heater Circuit Fault
E14
Display shows E14 and the unit will not start; often occurs after a power surge or brief outage.
Internal EEPROM / Configuration Error
E15
Carpet cleaner shows E15 and the unit intermittently shuts off when tilted or moved.
Tilt / Safety Switch Fault
E16
Display shows E16 and the unit will not allow spray or brush operation; only standby is possible.
Child Lock / Safety Lock Malfunction
E17
Carpet cleaner shows E17 and suction is disabled while spray may still function.
Dirty Water Tank Not Detected
E18
Display shows E18 and the unit cycles the pump rapidly without delivering consistent spray.
Flow Sensor / Turbine Error
E19
Carpet cleaner shows E19 and the brush stops whenever the unit is pulled backward.
Direction / Motion Sensor Fault
E20
Display shows E20 and the unit will not start; often accompanied by a beeping sound.
General Safety Interlock Not Engaged
Symptom
Brush roll does not spin, but suction and spray work normally; no error code is shown.
Mechanical Brush Drive Failure
Symptom
Carpet cleaner does not pick up dirty water; you see puddles left on the carpet behind the cleaning head.
Suction Path Blockage
Symptom
Carpet cleaner does not stand upright securely; it tends to fall or the handle feels loose.
Handle Lock / Pivot Mechanism Wear
Symptom
Carpet cleaner emits a burning smell or hot plastic odor during use.
Overheating Motor or Belt Slippage
Symptom
Carpet cleaner handle trigger feels loose or does not spring back, and spray is intermittent.
Mechanical Trigger Linkage Failure
Symptom
Carpet cleaner is very hard to push or pull across the carpet.
Excessive Brush Drag or Wheel Resistance
Symptom
Carpet cleaner leaks clean water or solution from the base or around the tank area when not in use.
Static Water Leak from Clean Water Circuit
Symptom
Carpet cleaner leaves a foamy residue in the dirty water tank and may lose suction intermittently.
Excessive Foam Causing Float Activation
Symptom
Carpet cleaner leaves carpets very wet after cleaning; drying time is excessively long.
Poor Water Extraction / Low Suction at Nozzle
Symptom
Carpet cleaner leaves streaks or lines of dirt on the carpet after passes.
Ineffective Brush Cleaning or Blocked Spray Pattern
Symptom
Carpet cleaner makes a loud grinding or rattling noise during operation.
Mechanical Noise from Brush or Motor Assembly
Symptom
Carpet cleaner runs for a short time then shuts off without any error code; it restarts after cooling.
Thermal Overload Protection Activating
Symptom
Carpet cleaner trips the household circuit breaker or blows a fuse when switched on.
Electrical Short Circuit or Overload
Symptom
Carpet cleaner vibrates excessively or feels unbalanced during operation.
Mechanical Imbalance in Brush or Motor
Symptom
Control buttons or touch panel on the carpet cleaner do not respond reliably; sometimes they work, sometimes not.
User Interface Contact Contamination
Symptom
Dirty water leaks from the tank or body when moving or tilting the carpet cleaner.
Dirty Water Containment Leak
Symptom
High-pitched whistling noise from the carpet cleaner during use, especially when lifting the cleaning head.
Air Leak in Suction Path
Symptom
No water or cleaning solution sprays onto the carpet when the trigger is pressed, but there is no error code displayed.
Manual Spray System Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Carpet cleaner will not power on, no lights on control panel, no response when power button is pressed.
|
Main Power Input Failure | View Details |
| E02 |
Carpet cleaner powers on but motor does not start, display shows E02 and you may hear a brief click then nothing.
|
Motor Overload or Open Circuit | View Details |
| E03 |
Carpet cleaner shows E03 and stops spraying solution; suction may still work but no water/solution is dispensed.
|
Solution Pump Failure or Blockage | View Details |
| E04 |
Display shows E04 and the unit stops; dirty water tank is not full but the machine behaves as if it is.
|
Dirty Water Tank Full Sensor Fault | View Details |
| E05 |
Carpet cleaner shows E05 and shuts down shortly after starting; motor sounds strained or airflow seems restricted.
|
Airflow Restriction / Overheat Protection | View Details |
| E06 |
Display shows E06 and the brush roll does not spin, even though suction and spray still work.
|
Brush Motor or Drive Failure | View Details |
| E07 |
Carpet cleaner displays E07 and shuts off the brush when heavy resistance is encountered, often when cleaning thick carpets.
|
Brush Overload Protection Triggered | View Details |
| E08 |
Display shows E08 and the unit will not spray; you may hear the pump trying to run intermittently.
|
Low Water / Solution Flow Detected | View Details |
| E09 |
Carpet cleaner shows E09 and shuts down shortly after starting; the motor sounds unusually loud or unbalanced.
|
Motor Speed / Tachometer Error | View Details |
| E10 |
Display shows E10 and the unit will not start; often occurs after the appliance has been stored in a damp area.
|
Moisture / Leak Detected in Base | View Details |
| E11 |
Carpet cleaner shows E11 and the control panel buttons do not respond or respond intermittently.
|
User Interface / Keypad Communication Error | View Details |
| E12 |
Display shows E12 and the unit shuts down when switching between cleaning modes (e.g., deep clean to quick clean).
|
Mode Selector / Valve Position Error | View Details |
| E13 |
Carpet cleaner shows E13 and the heater function (if equipped) does not operate; water remains cold.
|
Inline Heater Circuit Fault | View Details |
| E14 |
Display shows E14 and the unit will not start; often occurs after a power surge or brief outage.
|
Internal EEPROM / Configuration Error | View Details |
| E15 |
Carpet cleaner shows E15 and the unit intermittently shuts off when tilted or moved.
|
Tilt / Safety Switch Fault | View Details |
| E16 |
Display shows E16 and the unit will not allow spray or brush operation; only standby is possible.
|
Child Lock / Safety Lock Malfunction | View Details |
| E17 |
Carpet cleaner shows E17 and suction is disabled while spray may still function.
|
Dirty Water Tank Not Detected | View Details |
| E18 |
Display shows E18 and the unit cycles the pump rapidly without delivering consistent spray.
|
Flow Sensor / Turbine Error | View Details |
| E19 |
Carpet cleaner shows E19 and the brush stops whenever the unit is pulled backward.
|
Direction / Motion Sensor Fault | View Details |
| E20 |
Display shows E20 and the unit will not start; often accompanied by a beeping sound.
|
General Safety Interlock Not Engaged | View Details |
| – |
Brush roll does not spin, but suction and spray work normally; no error code is shown.
|
Mechanical Brush Drive Failure | View Details |
| – |
Carpet cleaner does not pick up dirty water; you see puddles left on the carpet behind the cleaning head.
|
Suction Path Blockage | View Details |
| – |
Carpet cleaner does not stand upright securely; it tends to fall or the handle feels loose.
|
Handle Lock / Pivot Mechanism Wear | View Details |
| – |
Carpet cleaner emits a burning smell or hot plastic odor during use.
|
Overheating Motor or Belt Slippage | View Details |
| – |
Carpet cleaner handle trigger feels loose or does not spring back, and spray is intermittent.
|
Mechanical Trigger Linkage Failure | View Details |
| – |
Carpet cleaner is very hard to push or pull across the carpet.
|
Excessive Brush Drag or Wheel Resistance | View Details |
| – |
Carpet cleaner leaks clean water or solution from the base or around the tank area when not in use.
|
Static Water Leak from Clean Water Circuit | View Details |
| – |
Carpet cleaner leaves a foamy residue in the dirty water tank and may lose suction intermittently.
|
Excessive Foam Causing Float Activation | View Details |
| – |
Carpet cleaner leaves carpets very wet after cleaning; drying time is excessively long.
|
Poor Water Extraction / Low Suction at Nozzle | View Details |
| – |
Carpet cleaner leaves streaks or lines of dirt on the carpet after passes.
|
Ineffective Brush Cleaning or Blocked Spray Pattern | View Details |
| – |
Carpet cleaner makes a loud grinding or rattling noise during operation.
|
Mechanical Noise from Brush or Motor Assembly | View Details |
| – |
Carpet cleaner runs for a short time then shuts off without any error code; it restarts after cooling.
|
Thermal Overload Protection Activating | View Details |
| – |
Carpet cleaner trips the household circuit breaker or blows a fuse when switched on.
|
Electrical Short Circuit or Overload | View Details |
| – |
Carpet cleaner vibrates excessively or feels unbalanced during operation.
|
Mechanical Imbalance in Brush or Motor | View Details |
| – |
Control buttons or touch panel on the carpet cleaner do not respond reliably; sometimes they work, sometimes not.
|
User Interface Contact Contamination | View Details |
| – |
Dirty water leaks from the tank or body when moving or tilting the carpet cleaner.
|
Dirty Water Containment Leak | View Details |
| – |
High-pitched whistling noise from the carpet cleaner during use, especially when lifting the cleaning head.
|
Air Leak in Suction Path | View Details |
| – |
No water or cleaning solution sprays onto the carpet when the trigger is pressed, but there is no error code displayed.
|
Manual Spray System Failure | View Details |
No matching codes found
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