Vax
Vax Carpet Cleaners Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Carpet cleaner will not power on, display shows E1 or power icon flashing
Main Power Input Fault
E2
Carpet cleaner powers on but motor does not run, E2 displayed or motor icon flashing
Motor Overload or Open Circuit
E3
Display shows E3 and solution pump does not spray water onto carpet
Solution Pump Circuit Fault
E4
Carpet cleaner stops mid-use, E4 displayed, often after long run time
Overheat Protection / Thermal Cut-Out Activated
E5
Display shows E5 and brush bar will not rotate, suction still works
Brush Bar Drive Fault / Brush Motor Overload
E6
Display shows E6, machine beeps and shuts down when trigger is pulled
Trigger / Handle Switch Fault
E7
Display shows E7, water level indicator flashing even with full clean water tank
Clean Water Level Sensor Fault
E8
Display shows E8, dirty water tank full icon flashing even when tank is empty
Dirty Water Tank Full Sensor / Float Fault
E9
Display shows E9, machine beeps and shuts off when tilted or moved
Tilt / Safety Cut-Out Fault
F1
F1 displayed, no suction, motor attempts to start then stops
Suction Motor Start Failure
F2
F2 displayed, solution pump runs continuously or not at all regardless of trigger
Pump Control / Triac Failure
F3
F3 displayed, brush speed fluctuates or stops intermittently
Brush Motor Speed Control Fault
F4
F4 displayed, no response from control buttons or touch panel
User Interface / Keypad Fault
F5
F5 displayed, machine will not start cleaning cycle, lock icon may be lit
Safety Interlock / Tank Presence Fault
F6
F6 displayed, heater function not working on heated Vax carpet cleaner models
Inline Heater Circuit Fault
F7
F7 displayed, solution leaks internally, machine may cut out with error
Internal Leak / Leak Sensor Activation
Symptom
Brush bar not spinning, but suction and spray work normally
Brush Drive Failure
Symptom
Brush bar spins intermittently or slows down significantly on carpet
Brush Bar Overload / High Friction
Symptom
Carpet cleaner leaves a bad or musty smell during use
Microbial Growth / Odour Contamination
Symptom
Carpet cleaner very hard to push on carpet, feels like it is sticking
Excessive Brush / Nozzle Drag
Symptom
Clean water/solution leaking from underneath the machine during use
External Solution Leak
Symptom
Clean water/solution not dispensing onto carpet, no spray from jets
No Solution Spray
Symptom
Dirty water leaking from the sides or back of the dirty water tank
Dirty Tank Seal Failure
Symptom
Dirty water tank fills very slowly despite heavy use, carpets remain wet
Restricted Recovery Flow
Symptom
Heated model does not seem to warm the solution, but no error is shown
Reduced Heater Performance
Symptom
High-pitched whistling noise and reduced suction
Air Leak in Suction Path
Symptom
Loud rattling or grinding noise from base during operation
Mechanical Drive Noise
Symptom
Machine leaves carpets very wet, poor water pickup
Poor Extraction / Recovery
Symptom
Machine leaves streaks or lines on carpet after cleaning
Uneven Solution Distribution / Nozzle Contamination
Symptom
Machine shuts off after a few minutes and restarts after cooling
Thermal Overload Cycling
Symptom
Machine trips household circuit breaker or blows fuse when switched on
Electrical Short or Earth Fault
Symptom
Motor runs but there is very weak or no suction at the floorhead
Loss of Suction
Symptom
No power at all, no lights or sounds when switched on
Complete Power Loss
Symptom
Solution continues to drip from jets after releasing trigger
Solution Valve Not Closing Properly
Symptom
Solution tank empties very quickly, carpets become overly soapy
Excessive Solution Flow
Symptom
Strong burning smell or smoke from machine during use
Electrical Overheating / Component Failure
Symptom
Tool hose has no suction, but floorhead suction is normal
Accessory Hose Suction Loss
Symptom
Tool hose sprays solution but does not extract dirty water effectively
Poor Tool Extraction
Symptom
Trigger feels loose or does not spring back, no solution dispensed
Mechanical Trigger Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Carpet cleaner will not power on, display shows E1 or power icon flashing
|
Main Power Input Fault | View Details |
| E2 |
Carpet cleaner powers on but motor does not run, E2 displayed or motor icon flashing
|
Motor Overload or Open Circuit | View Details |
| E3 |
Display shows E3 and solution pump does not spray water onto carpet
|
Solution Pump Circuit Fault | View Details |
| E4 |
Carpet cleaner stops mid-use, E4 displayed, often after long run time
|
Overheat Protection / Thermal Cut-Out Activated | View Details |
| E5 |
Display shows E5 and brush bar will not rotate, suction still works
|
Brush Bar Drive Fault / Brush Motor Overload | View Details |
| E6 |
Display shows E6, machine beeps and shuts down when trigger is pulled
|
Trigger / Handle Switch Fault | View Details |
| E7 |
Display shows E7, water level indicator flashing even with full clean water tank
|
Clean Water Level Sensor Fault | View Details |
| E8 |
Display shows E8, dirty water tank full icon flashing even when tank is empty
|
Dirty Water Tank Full Sensor / Float Fault | View Details |
| E9 |
Display shows E9, machine beeps and shuts off when tilted or moved
|
Tilt / Safety Cut-Out Fault | View Details |
| F1 |
F1 displayed, no suction, motor attempts to start then stops
|
Suction Motor Start Failure | View Details |
| F2 |
F2 displayed, solution pump runs continuously or not at all regardless of trigger
|
Pump Control / Triac Failure | View Details |
| F3 |
F3 displayed, brush speed fluctuates or stops intermittently
|
Brush Motor Speed Control Fault | View Details |
| F4 |
F4 displayed, no response from control buttons or touch panel
|
User Interface / Keypad Fault | View Details |
| F5 |
F5 displayed, machine will not start cleaning cycle, lock icon may be lit
|
Safety Interlock / Tank Presence Fault | View Details |
| F6 |
F6 displayed, heater function not working on heated Vax carpet cleaner models
|
Inline Heater Circuit Fault | View Details |
| F7 |
F7 displayed, solution leaks internally, machine may cut out with error
|
Internal Leak / Leak Sensor Activation | View Details |
| – |
Brush bar not spinning, but suction and spray work normally
|
Brush Drive Failure | View Details |
| – |
Brush bar spins intermittently or slows down significantly on carpet
|
Brush Bar Overload / High Friction | View Details |
| – |
Carpet cleaner leaves a bad or musty smell during use
|
Microbial Growth / Odour Contamination | View Details |
| – |
Carpet cleaner very hard to push on carpet, feels like it is sticking
|
Excessive Brush / Nozzle Drag | View Details |
| – |
Clean water/solution leaking from underneath the machine during use
|
External Solution Leak | View Details |
| – |
Clean water/solution not dispensing onto carpet, no spray from jets
|
No Solution Spray | View Details |
| – |
Dirty water leaking from the sides or back of the dirty water tank
|
Dirty Tank Seal Failure | View Details |
| – |
Dirty water tank fills very slowly despite heavy use, carpets remain wet
|
Restricted Recovery Flow | View Details |
| – |
Heated model does not seem to warm the solution, but no error is shown
|
Reduced Heater Performance | View Details |
| – |
High-pitched whistling noise and reduced suction
|
Air Leak in Suction Path | View Details |
| – |
Loud rattling or grinding noise from base during operation
|
Mechanical Drive Noise | View Details |
| – |
Machine leaves carpets very wet, poor water pickup
|
Poor Extraction / Recovery | View Details |
| – |
Machine leaves streaks or lines on carpet after cleaning
|
Uneven Solution Distribution / Nozzle Contamination | View Details |
| – |
Machine shuts off after a few minutes and restarts after cooling
|
Thermal Overload Cycling | View Details |
| – |
Machine trips household circuit breaker or blows fuse when switched on
|
Electrical Short or Earth Fault | View Details |
| – |
Motor runs but there is very weak or no suction at the floorhead
|
Loss of Suction | View Details |
| – |
No power at all, no lights or sounds when switched on
|
Complete Power Loss | View Details |
| – |
Solution continues to drip from jets after releasing trigger
|
Solution Valve Not Closing Properly | View Details |
| – |
Solution tank empties very quickly, carpets become overly soapy
|
Excessive Solution Flow | View Details |
| – |
Strong burning smell or smoke from machine during use
|
Electrical Overheating / Component Failure | View Details |
| – |
Tool hose has no suction, but floorhead suction is normal
|
Accessory Hose Suction Loss | View Details |
| – |
Tool hose sprays solution but does not extract dirty water effectively
|
Poor Tool Extraction | View Details |
| – |
Trigger feels loose or does not spring back, no solution dispensed
|
Mechanical Trigger Failure | View Details |
No matching codes found
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