Astracast Garbage Disposals Error Codes

E1

Garbage disposal will not power on at all; no humming, no sound, internal reset button does not restore operation.

Primary Power Supply Failure

E10

Astracast disposal vibrates excessively and causes the sink and countertop to shake during operation.

Imbalance or Mounting Misalignment

E11

Astracast disposal runs but does not grind food effectively; large pieces remain and are not broken down.

Dull Grinding Components

E12

Astracast disposal emits a persistent burnt smell during or after operation, sometimes accompanied by light smoke from under the sink.

Motor Overheating / Winding Damage

E13

Astracast disposal will not start from the wall switch, but starts if the unit is tapped or jiggled underneath.

Intermittent Electrical Connection

E14

Astracast disposal trips the household circuit breaker or RCD/GFCI immediately when switched on.

Short Circuit or Ground Fault

E15

Astracast disposal runs continuously and does not turn off even when the wall switch is in the OFF position.

Stuck Switch or Miswired Circuit

E16

Astracast disposal makes a low humming sound but then stops after a few seconds without tripping the reset button.

Failed Start Capacitor or Start Circuit (Capacitor-Start Models)

E17

Astracast disposal stops abruptly during operation and will not restart until the reset button is pressed.

Thermal Overload Activation

E18

Astracast disposal produces a strong rotten or sewage-like odor from the sink opening, even when not in use.

Organic Buildup in Grinding Chamber and Drain

E19

Astracast disposal causes lights to dim or flicker noticeably when starting.

High Inrush Current / Circuit Overload

E2

Garbage disposal hums loudly when switched on but the grinding plate does not spin; unit may trip the reset button after a few seconds.

Impeller Plate Jam / Rotor Locked

E20

Astracast disposal is extremely loud compared to previous operation, with a harsh roaring or drumming sound even when empty.

Acoustic Insulation or Mounting Isolation Loss

E3

Astracast disposal trips the internal red reset button frequently during normal use, even with small loads.

Overload Protector Tripping

E4

Disposal runs but water backs up into the sink; grinding seems normal but water drains very slowly or not at all.

Outlet Port or Discharge Elbow Blockage

E5

Newly installed Astracast disposal runs but water and food waste leak from the side discharge connection.

Discharge Gasket or Coupling Leak

E6

Water leaks from the very bottom of the Astracast disposal housing, often dripping from the motor area or reset button.

Internal Seal or Grinding Chamber Leak

E7

Water leaks from around the sink flange where the Astracast disposal attaches to the sink; water appears at the top of the unit.

Sink Flange Seal Failure

E8

Astracast disposal makes a loud metallic grinding, rattling, or clanking noise during operation, even with small loads.

Foreign Object in Grinding Chamber

E9

Disposal emits a high-pitched squealing or screeching noise that changes with speed when running.

Motor Bearing Wear

Symptom

Astracast disposal causes a noticeable buzzing or humming noise in nearby plumbing even when not running.

Induced Vibration or Resonance in Plumbing

Symptom

Astracast disposal causes a noticeable drop in water pressure at the kitchen tap when running.

Shared Supply or Flow Restriction Interaction

Symptom

Astracast disposal does not respond to the wall switch, but there is power at the outlet (for plug-in models).

Failed Internal Control or Open Motor Circuit

Symptom

Astracast disposal emits a loud bang or clunk when turned off.

Impeller Lug Snap-Back or Pipe Movement

Symptom

Astracast disposal hums but does not spin, and the reset button has not tripped.

Mechanical Jam in Grinding Chamber

Symptom

Astracast disposal intermittently fails to start; sometimes works after waiting a few minutes.

Thermal Overload Nuisance Tripping or Weak Start Circuit

Symptom

Astracast disposal is leaking from the dishwasher inlet hose connection on the side of the unit.

Dishwasher Inlet Hose Seal Leak

Symptom

Astracast disposal is physically loose and can be moved by hand at the connection to the sink.

Loose Mounting Assembly

Symptom

Astracast disposal makes a grinding noise and the sink flange itself appears to move slightly when the unit is running.

Loose Sink Flange and Misaligned Grinding Chamber

Symptom

Astracast disposal makes a rattling noise only at startup or shutdown, but runs smoothly otherwise.

Loose Impeller Lugs or Mounting Components

Symptom

Astracast disposal runs but water splashes excessively out of the sink opening during use.

Missing or Damaged Splash Guard

Symptom

Astracast disposal trips a GFCI/RCD outlet or breaker occasionally, especially when wet conditions exist under the sink.

Moisture-Induced Ground Fault

Symptom

Astracast disposal turns on but shuts off within a second or two without tripping the reset button.

Internal Motor Thermal or Centrifugal Switch Fault

Symptom

Astracast disposal will not run unless the sink stopper is in a specific position (batch-feed style).

Batch-Feed Actuation Switch Misalignment

Symptom

Astracast disposal will not turn on; no sound, but the red reset button on the bottom has popped out.

Overload Protector Tripped

Symptom

Water backs up into the opposite sink bowl when the Astracast disposal is running (on a double-bowl sink).

Cross-Drain Blockage or Incorrect Trap Configuration